{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,2,27]],"date-time":"2026-02-27T02:00:47Z","timestamp":1772157647950,"version":"3.50.1"},"publisher-location":"Cham","reference-count":38,"publisher":"Springer International Publishing","isbn-type":[{"value":"9783031060175","type":"print"},{"value":"9783031060182","type":"electronic"}],"license":[{"start":{"date-parts":[[2022,1,1]],"date-time":"2022-01-01T00:00:00Z","timestamp":1640995200000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.springer.com\/tdm"},{"start":{"date-parts":[[2022,1,1]],"date-time":"2022-01-01T00:00:00Z","timestamp":1640995200000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/www.springer.com\/tdm"}],"content-domain":{"domain":["link.springer.com"],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2022]]},"DOI":"10.1007\/978-3-031-06018-2_19","type":"book-chapter","created":{"date-parts":[[2022,6,15]],"date-time":"2022-06-15T23:05:23Z","timestamp":1655334323000},"page":"266-279","update-policy":"https:\/\/doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":2,"title":["Designing an Engagement\u2019s Technological Tool: User Needs and Motivations in a Humanized Way"],"prefix":"10.1007","author":[{"ORCID":"https:\/\/orcid.org\/0000-0001-8424-9310","authenticated-orcid":false,"given":"Juliana","family":"Salvadorinho","sequence":"first","affiliation":[]},{"ORCID":"https:\/\/orcid.org\/0000-0003-3117-5746","authenticated-orcid":false,"given":"Andreia","family":"Vit\u00f3ria","sequence":"additional","affiliation":[]},{"ORCID":"https:\/\/orcid.org\/0000-0002-2799-643X","authenticated-orcid":false,"given":"Carlos","family":"Ferreira","sequence":"additional","affiliation":[]},{"ORCID":"https:\/\/orcid.org\/0000-0002-7791-1932","authenticated-orcid":false,"given":"Leonor","family":"Teixeira","sequence":"additional","affiliation":[]}],"member":"297","published-online":{"date-parts":[[2022,6,16]]},"reference":[{"issue":"4","key":"19_CR1","doi-asserted-by":"publisher","first-page":"687","DOI":"10.1108\/JMTM-08-2019-0309","volume":"31","author":"E Flores","year":"2020","unstructured":"Flores, E., Xu, X., Lu, Y.: Human capital 4.0: a workforce competence typology for Industry 4.0. J. Manuf. Technol. Manag. 31(4), 687\u2013703 (2020). https:\/\/doi.org\/10.1108\/JMTM-08-2019-0309","journal-title":"J. Manuf. Technol. Manag."},{"key":"19_CR2","doi-asserted-by":"publisher","unstructured":"Cimini, C., Boffelli, A., Lagorio, A., Kalchschmidt, M., Pinto, R.: How do industry 4.0 technologies influence organisational change? an empirical analysis of Italian SMEs. J. Manuf. Technol. Manag. (2020). https:\/\/doi.org\/10.1108\/JMTM-04-2019-0135","DOI":"10.1108\/JMTM-04-2019-0135"},{"issue":"1","key":"19_CR3","doi-asserted-by":"publisher","first-page":"124","DOI":"10.1108\/SCM-03-2018-0150","volume":"24","author":"LB Liboni","year":"2019","unstructured":"Liboni, L.B., Cezarino, L.O., Jabbour, C.J.C., Oliveira, B.G., Stefanelli, N.O.: Smart industry and the pathways to HRM 4.0: implications for SCM. Supply Chain Manag. 24(1), 124\u2013146 (2019). https:\/\/doi.org\/10.1108\/SCM-03-2018-0150","journal-title":"Supply Chain Manag."},{"key":"19_CR4","doi-asserted-by":"publisher","first-page":"107992.","DOI":"10.1016\/j.ijpe.2020.107992","volume":"233","author":"WP Neumann","year":"2021","unstructured":"Neumann, W.P., Winkelhaus, S., Grosse, E.H., Glock, C.H.: Industry 4.0 and the human factor \u2013 a systems framework and analysis methodology for successful development. Int. J. Prod. Econ. 233, 107992. (2021). https:\/\/doi.org\/10.1016\/j.ijpe.2020.107992","journal-title":"Int. J. Prod. Econ."},{"key":"19_CR5","doi-asserted-by":"publisher","first-page":"380","DOI":"10.1016\/j.procir.2019.04.261","volume":"84","author":"D Li","year":"2019","unstructured":"Li, D., Landstr\u00f6m, A., Fast-Berglund, \u00c5., Almstr\u00f6m, P.: Human-centred dissemination of data, information and knowledge in industry 4.0. Procedia CIRP 84, 380\u2013386 (2019). https:\/\/doi.org\/10.1016\/j.procir.2019.04.261","journal-title":"Procedia CIRP"},{"issue":"1-2","key":"19_CR6","doi-asserted-by":"publisher","first-page":"119","DOI":"10.1080\/14783363.2018.1532789","volume":"32","author":"G Tortorella","year":"2021","unstructured":"Tortorella, G., Miorando, R., Caiado, R., Nascimento, D., Portioli Staudacher, A.: The mediating effect of employees\u2019 involvement on the relationship between Industry 4.0 and operational performance improvement. Total Qual. Manag. Bus Excell. 32(1\u20132), 119-133. (2021). https:\/\/doi.org\/10.1080\/14783363.2018.1532789","journal-title":"Total Qual. Manag. Bus Excell."},{"key":"19_CR7","doi-asserted-by":"publisher","unstructured":"Erro-Garc\u00e9s, A.: Industry 4.0: defining the research agenda, Benchmarking (2019). https:\/\/doi.org\/10.1108\/BIJ-12-2018-0444","DOI":"10.1108\/BIJ-12-2018-0444"},{"key":"19_CR8","unstructured":"Gates, D.: Industry 4.0: it\u2019s all about the people, industry 4.0: it\u2019s all about the people, no. May. KPMG, pp. 1\u20132, (2017)"},{"key":"19_CR9","doi-asserted-by":"publisher","unstructured":"Gaur, B.: HR4.0: an analytics framework to redefine employee engagement in the fourth industrial revolution, In: 2020 11th International Conference on Computing, Communication and Networking Technologies, ICCCNT 2020 (2020). https:\/\/doi.org\/10.1109\/ICCCNT49239.2020.9225456","DOI":"10.1109\/ICCCNT49239.2020.9225456"},{"key":"19_CR10","doi-asserted-by":"publisher","first-page":"105678.","DOI":"10.1016\/j.cie.2019.01.052","volume":"139","author":"E Kaasinen","year":"2020","unstructured":"Kaasinen, E., et al.: Empowering and engaging industrial workers with operator 4.0 solutions. Comput. Ind. Eng. 139, 105678. (2020). https:\/\/doi.org\/10.1016\/j.cie.2019.01.052","journal-title":"Comput. Ind. Eng."},{"key":"19_CR11","series-title":"Advances in Intelligent Systems and Computing","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-030-02053-8","volume-title":"Human Systems Engineering and Design","year":"2019","unstructured":"Ahram, T., Karwowski, W., Taiar, R. (eds.): IHSED 2018. AISC, vol. 876. Springer, Cham (2019). https:\/\/doi.org\/10.1007\/978-3-030-02053-8"},{"issue":"2","key":"19_CR12","doi-asserted-by":"publisher","first-page":"416","DOI":"10.1108\/JKM-10-2016-0429","volume":"21","author":"A Suh","year":"2017","unstructured":"Suh, A., Wagner, C.: How gamification of an enterprise collaboration system increases knowledge contribution: an affordance approach. J. Knowl. Manag. 21(2), 416\u2013431 (2017). https:\/\/doi.org\/10.1108\/JKM-10-2016-0429","journal-title":"J. Knowl. Manag."},{"key":"19_CR13","doi-asserted-by":"publisher","first-page":"162","DOI":"10.1111\/ijtd.12124","volume":"22","author":"MB Armstrong","year":"2018","unstructured":"Armstrong, M.B., Landers, R.N.: Gamification of employee training and development. Int. J. Train. Dev. 22, 162-169. (2018). https:\/\/doi.org\/10.1111\/ijtd.12124","journal-title":"Int. J. Train. Dev."},{"key":"19_CR14","doi-asserted-by":"publisher","first-page":"630","DOI":"10.1016\/j.procs.2018.10.084","volume":"138","author":"M Pereira","year":"2018","unstructured":"Pereira, M., Oliveira, M., Vieira, A., Lima, R.M., Paes, L.: The gamification increase employee skills through interactives work instructions training. Procedia Comput. Sci. 138, 630\u2013637 (2018). https:\/\/doi.org\/10.1016\/j.procs.2018.10.084","journal-title":"Procedia Comput. Sci."},{"key":"19_CR15","unstructured":"Salvadorinho, J., Vit\u00f3ria, A., Marques, J., Varum, C., Ferreira, C., Teixeira, L.: Human resource 4.0:\u202fa vision of a technological tool to assess and foster employee engagement. In: Proceedings of the International Conference on Industrial Engineering and Operations Management, Monterrey, Mexico, November 3\u20135, 2021 (2021)"},{"key":"19_CR16","doi-asserted-by":"publisher","first-page":"11","DOI":"10.1016\/j.cie.2019.02.005","volume":"139","author":"E Lithoxoidou","year":"2020","unstructured":"Lithoxoidou, E., et al.: A novel social gamified collaboration platform enriched with shop-floor data and feedback for the improvement of the productivity, safety and engagement in factories. Comput. Ind. Eng. 139, 11 (2020). https:\/\/doi.org\/10.1016\/j.cie.2019.02.005","journal-title":"Comput. Ind. Eng."},{"key":"19_CR17","doi-asserted-by":"publisher","unstructured":"Schuldt, J., Friedemann, S.: The challenges of gamification in the age of Industry 4.0: focusing on man in future machine-driven working environments, In: IEEE Global Engineering Education Conference EDUCON, no. April, pp. 1622\u20131630 (2017). https:\/\/doi.org\/10.1109\/EDUCON.2017.7943066","DOI":"10.1109\/EDUCON.2017.7943066"},{"key":"19_CR18","doi-asserted-by":"publisher","first-page":"65164","DOI":"10.1109\/ACCESS.2020.2984178","volume":"8","author":"I Obaid","year":"2020","unstructured":"Obaid, I., Farooq, M.S.: Gamification for recruitment and job training: model, taxonomy, and challenges. IEEE Access 8, 65164\u201365178 (2020). https:\/\/doi.org\/10.1109\/ACCESS.2020.2984178","journal-title":"IEEE Access"},{"key":"19_CR19","doi-asserted-by":"publisher","first-page":"256","DOI":"10.1016\/j.jbusres.2020.08.032","volume":"122","author":"W Hammedi","year":"2021","unstructured":"Hammedi, W., Leclercq, T., Poncin, I., Alkire, L., Nasr, N.: Uncovering the dark side of gamification at work: Impacts on engagement. J. Bus. Res. 122, 256-269. (2021). https:\/\/doi.org\/10.1016\/j.jbusres.2020.08.032","journal-title":"J. Bus. Res."},{"key":"19_CR20","doi-asserted-by":"publisher","first-page":"670","DOI":"10.1016\/j.procir.2020.04.076","volume":"93","author":"J Ulmer","year":"2020","unstructured":"Ulmer, J., Braun, S., Cheng, C.T., Dowey, S., Wollert, J.: Human-centered gamification framework for manufacturing systems. Procedia CIRP 93, 670\u2013675 (2020). https:\/\/doi.org\/10.1016\/j.procir.2020.04.076","journal-title":"Procedia CIRP"},{"issue":"7","key":"19_CR21","doi-asserted-by":"publisher","first-page":"1309","DOI":"10.1108\/IMDS-08-2019-0458","volume":"120","author":"M Passalacqua","year":"2020","unstructured":"Passalacqua, M., et al.: Playing in the backstore: interface gamification increases warehousing workforce engagement. Ind. Manag. Data Syst. 120(7), 1309\u20131330 (2020). https:\/\/doi.org\/10.1108\/IMDS-08-2019-0458","journal-title":"Ind. Manag. Data Syst."},{"issue":"6","key":"19_CR22","doi-asserted-by":"publisher","first-page":"3","DOI":"10.1108\/JBS-10-2014-0119","volume":"36","author":"H Kumar","year":"2015","unstructured":"Kumar, H., Raghavendran, S.: Gamification, the finer art: fostering creativity and employee engagement. J. Bus. Strategy 36(6), 3\u201312 (2015). https:\/\/doi.org\/10.1108\/JBS-10-2014-0119","journal-title":"J. Bus. Strategy"},{"issue":"1","key":"19_CR23","doi-asserted-by":"publisher","first-page":"108","DOI":"10.1080\/00208825.2019.1565097","volume":"49","author":"JR Burnett","year":"2019","unstructured":"Burnett, J.R., Lisk, T.C.: The future of employee engagement: real-time monitoring and digital tools for engaging a workforce. Int. Stud. Manag. Organ. 49(1), 108\u2013119 (2019). https:\/\/doi.org\/10.1080\/00208825.2019.1565097","journal-title":"Int. Stud. Manag. Organ."},{"issue":"4","key":"19_CR24","doi-asserted-by":"publisher","first-page":"701","DOI":"10.1177\/0013164405282471","volume":"66","author":"WB Schaufeli","year":"2006","unstructured":"Schaufeli, W.B., Bakker, A.B., Salanova, M.: The measurement of work engagement with a short questionnaire: a cross-national study. Educ. Psychol. Meas. 66(4), 701\u2013716 (2006). https:\/\/doi.org\/10.1177\/0013164405282471","journal-title":"Educ. Psychol. Meas."},{"key":"19_CR25","doi-asserted-by":"publisher","unstructured":"Nurhas, I., Pawlowski, J.M., Geisler, S.: Towards humane digitization: a wellbeing-driven process of personas creation, In: ACM International Conference Proceeding Series, pp. 24\u201331 (2019). https:\/\/doi.org\/10.1145\/3328243.3328247","DOI":"10.1145\/3328243.3328247"},{"issue":"12","key":"19_CR26","doi-asserted-by":"publisher","first-page":"6659.","DOI":"10.3390\/su13126659","volume":"13","author":"ZM \u00c7\u0131nar","year":"2021","unstructured":"\u00c7\u0131nar, Z.M., Zeeshan, Q., Korhan, O.: A framework for industry 4.0 readiness and maturity of smart manufacturing enterprises: a case study. Sustainability 13(12), 6659. (2021). https:\/\/doi.org\/10.3390\/su13126659","journal-title":"Sustainability"},{"key":"19_CR27","doi-asserted-by":"publisher","unstructured":"Zhang, C., Chen, Y., Chen, H., Chong, D.: Industry 4.0 and its implementation: a review. Inf. Syst. Front. (2021). https:\/\/doi.org\/10.1007\/s10796-021-10153-5.","DOI":"10.1007\/s10796-021-10153-5"},{"issue":"17","key":"19_CR28","doi-asserted-by":"publisher","first-page":"1","DOI":"10.3390\/s21175928","volume":"21","author":"J Villalba-Diez","year":"2021","unstructured":"Villalba-Diez, J., Ordieres-Mer\u00e9, J.: Human\u2013machine integration in processes within industry 4.0 management. Sensors 21(17), 1\u201317 (2021). https:\/\/doi.org\/10.3390\/s21175928","journal-title":"Sensors"},{"key":"19_CR29","doi-asserted-by":"publisher","first-page":"103334.","DOI":"10.1016\/j.apergo.2020.103334","volume":"92","author":"BA Kadir","year":"2021","unstructured":"Kadir, B.A., Broberg, O.: Human-centered design of work systems in the transition to industry 4.0. Appl. Ergon. 92, 103334 (2021). https:\/\/doi.org\/10.1016\/j.apergo.2020.103334","journal-title":"Appl. Ergon."},{"issue":"2019","key":"19_CR30","doi-asserted-by":"publisher","first-page":"388","DOI":"10.1016\/j.procs.2021.01.364","volume":"180","author":"T Gallo","year":"2021","unstructured":"Gallo, T., Santolamazza, A.: Industry 4.0 and human factor: how is technology changing the role of the maintenance operator? Procedia Comput. Sci. 180(2019), 388\u2013393 (2021). https:\/\/doi.org\/10.1016\/j.procs.2021.01.364","journal-title":"Procedia Comput. Sci."},{"issue":"2019","key":"19_CR31","doi-asserted-by":"publisher","first-page":"958","DOI":"10.1016\/j.procs.2021.01.347","volume":"180","author":"DP Valentina","year":"2021","unstructured":"Valentina, D.P., Valentina, D.S., Salvatore, M., Stefano, R.: Smart operators: how Industry 4.0 is affecting the worker\u2019s performance in manufacturing contexts. Procedia Comput. Sci. 180(2019), 958\u2013967 (2021). https:\/\/doi.org\/10.1016\/j.procs.2021.01.347","journal-title":"Procedia Comput. Sci."},{"key":"19_CR32","doi-asserted-by":"publisher","first-page":"981","DOI":"10.1016\/j.procs.2021.01.266","volume":"181","author":"J Salvadorinho","year":"2021","unstructured":"Salvadorinho, J., Teixeira, L.: Organizational knowledge in the I4.0 using BPMN: a case study. Procedia Comput. Sci. 181, 981\u2013988 (2021). https:\/\/doi.org\/10.1016\/j.procs.2021.01.266","journal-title":"Procedia Comput. Sci."},{"issue":"5","key":"19_CR33","doi-asserted-by":"publisher","first-page":"14","DOI":"10.1108\/02756661011076282","volume":"31","author":"JL Whittington","year":"2010","unstructured":"Whittington, J.L., Galpin, T.J.: The engagement factor: building a high-commitment organization in a low-commitment world. J. Bus. Strategy 31(5), 14\u201324 (2010). https:\/\/doi.org\/10.1108\/02756661011076282","journal-title":"J. Bus. Strategy"},{"issue":"12","key":"19_CR34","first-page":"156","volume":"6","author":"H Alshammari","year":"2015","unstructured":"Alshammari, H.: Workplace productivity through employee workforce engagement: a review study. Int. J. Bus. Soc. Sci. 6(12), 156\u2013162 (2015)","journal-title":"Int. J. Bus. Soc. Sci."},{"issue":"4","key":"19_CR35","doi-asserted-by":"publisher","first-page":"1","DOI":"10.14419\/ijet.v7i4.9.20607","volume":"7","author":"N Saputra","year":"2018","unstructured":"Saputra, N., Sasmoko, S.B.A.: The holistic work engagement: a study in indonesia oil palm industry. Int. J. Eng. Technol. 7(4), 1\u20137. (2018). https:\/\/doi.org\/10.14419\/ijet.v7i4.9.20607","journal-title":"Int. J. Eng. Technol."},{"key":"19_CR36","doi-asserted-by":"publisher","first-page":"777","DOI":"10.2466\/pr0.2000.87.3.777","volume":"87","author":"K Caught","year":"2000","unstructured":"Caught, K., Shadur, M.A., Rodwell, J.J.: The measurement artifact in the organizational commitment questionnaire. Psychol. Rep. 87, 777\u2013788 (2000)","journal-title":"Psychol. Rep."},{"key":"19_CR37","doi-asserted-by":"publisher","first-page":"455","DOI":"10.1016\/j.procs.2019.04.062","volume":"151","author":"A Alla","year":"2019","unstructured":"Alla, A., Nafil, K.: Gamification in IoT application: a systematic mapping study. Procedia Comput. Sci. 151, 455\u2013462 (2019). https:\/\/doi.org\/10.1016\/j.procs.2019.04.062","journal-title":"Procedia Comput. Sci."},{"key":"19_CR38","series-title":"Lecture Notes in Computer Science","doi-asserted-by":"publisher","first-page":"184","DOI":"10.1007\/978-3-319-70284-1_15","volume-title":"Internet Science","author":"EE Lithoxoidou","year":"2017","unstructured":"Lithoxoidou, E.E., et al.: Improvement of the workers\u2019 satisfaction and collaborative spirit through gamification. In: Kompatsiaris, I., et al. (eds.) INSCI 2017. LNCS, vol. 10673, pp. 184\u2013191. Springer, Cham (2017). https:\/\/doi.org\/10.1007\/978-3-319-70284-1_15"}],"container-title":["Lecture Notes in Computer Science","Digital Human Modeling and Applications in Health, Safety, Ergonomics and Risk Management. Health, Operations Management, and Design"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/link.springer.com\/content\/pdf\/10.1007\/978-3-031-06018-2_19","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2022,11,9]],"date-time":"2022-11-09T12:06:35Z","timestamp":1667995595000},"score":1,"resource":{"primary":{"URL":"https:\/\/link.springer.com\/10.1007\/978-3-031-06018-2_19"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2022]]},"ISBN":["9783031060175","9783031060182"],"references-count":38,"URL":"https:\/\/doi.org\/10.1007\/978-3-031-06018-2_19","relation":{},"ISSN":["0302-9743","1611-3349"],"issn-type":[{"value":"0302-9743","type":"print"},{"value":"1611-3349","type":"electronic"}],"subject":[],"published":{"date-parts":[[2022]]},"assertion":[{"value":"16 June 2022","order":1,"name":"first_online","label":"First Online","group":{"name":"ChapterHistory","label":"Chapter History"}}]}}