{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,9,2]],"date-time":"2025-09-02T10:58:56Z","timestamp":1756810736644,"version":"3.40.3"},"publisher-location":"Cham","reference-count":34,"publisher":"Springer International Publishing","isbn-type":[{"type":"print","value":"9783031081682"},{"type":"electronic","value":"9783031081699"}],"license":[{"start":{"date-parts":[[2022,1,1]],"date-time":"2022-01-01T00:00:00Z","timestamp":1640995200000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/creativecommons.org\/licenses\/by\/4.0"},{"start":{"date-parts":[[2022,6,9]],"date-time":"2022-06-09T00:00:00Z","timestamp":1654732800000},"content-version":"vor","delay-in-days":159,"URL":"https:\/\/creativecommons.org\/licenses\/by\/4.0"}],"content-domain":{"domain":["link.springer.com"],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2022]]},"abstract":"<jats:title>Abstract<\/jats:title><jats:p>This paper reports on the design and validation of a capability measurement instrument for software delivery teams that make use of the DevOps approach. The instrument is based on the results of a systematic literature review and was developed and validated by involving a total of five domain experts and conducting a field study among six DevOps team members. To this end, we used qualitative and survey-based data collection methods from participatory action research as well as design science. The resulting instrument encompasses five dimensions, covering seventeen capabilities and thirty-eight associated practices. The practices are evaluated on five capability levels. The results of the validation process indicate clear agreement of the domain experts and team members with all aspects of the instrument. As a contribution to practice, this research offers a pragmatic tool for IS practitioners which provides insight into the status of their DevOps transformation and offers directions for improving DevOps team performance. Furthermore, this research contributes to the ongoing research stream on DevOps by providing novel insights into the nature of DevOps capabilities and their potential configurations.<\/jats:p>","DOI":"10.1007\/978-3-031-08169-9_10","type":"book-chapter","created":{"date-parts":[[2022,6,8]],"date-time":"2022-06-08T18:31:18Z","timestamp":1654713078000},"page":"151-167","update-policy":"https:\/\/doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":4,"title":["Design and\u00a0Validation of\u00a0a\u00a0Capability Measurement Instrument for\u00a0DevOps Teams"],"prefix":"10.1007","author":[{"given":"Olivia H.","family":"Plant","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Jos","family":"van Hillegersberg","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Adina","family":"Aldea","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"297","published-online":{"date-parts":[[2022,6,9]]},"reference":[{"key":"10_CR1","doi-asserted-by":"crossref","unstructured":"Aldea, A., Sarkar, A.: A measurement instrument for enterprise architecture resilience research: a pilot study on digital transformation. In: Proceedings of the 55th Hawaii International Conference on System Sciences, pp. 7182\u20137191 (1 2022)","DOI":"10.24251\/HICSS.2022.864"},{"key":"10_CR2","doi-asserted-by":"publisher","unstructured":"Brydon-Miller, M., Greenwood, D., Maguire, P.: Why action research? Action Res. 1(1), 9\u201328 (7 2003). https:\/\/doi.org\/10.1177\/14767503030011002","DOI":"10.1177\/14767503030011002"},{"key":"10_CR3","doi-asserted-by":"publisher","unstructured":"Caretta, M.A., Vacchelli, E.: Re-thinking the boundaries of the focus group: a reflexive analysis on the use and legitimacy of group methodologies in qualitative research. Sociolog. Res. Online 20(4), 58\u201370 (2015). https:\/\/doi.org\/10.5153\/sro.3812","DOI":"10.5153\/sro.3812"},{"key":"10_CR4","unstructured":"Carnegie Mellon University Software Engineering Institute: CMMI for Development, Version 1.3. Technical report, November 2010"},{"key":"10_CR5","doi-asserted-by":"crossref","unstructured":"Eisenhardt, K.M., Martin, J.A.: Dynamic capabilities: what are they? Strateg. Manag. J. 21(10\/11), 1105\u20131121 (2000). http:\/\/www.jstor.org\/stable\/3094429","DOI":"10.1002\/1097-0266(200010\/11)21:10\/11<1105::AID-SMJ133>3.0.CO;2-E"},{"key":"10_CR6","doi-asserted-by":"publisher","unstructured":"Erich, F.M.A., Amrit, C., Daneva, M.: A qualitative study of DevOps usage in practice. J. Softw. Evol. Process 29(6) (2017). https:\/\/doi.org\/10.1002\/smr.1885","DOI":"10.1002\/smr.1885"},{"key":"10_CR7","series-title":"Lecture Notes in Business Information Processing","doi-asserted-by":"publisher","first-page":"244","DOI":"10.1007\/978-3-319-91704-7_16","volume-title":"Enterprise, Business-Process and Information Systems Modeling","author":"R de Feijter","year":"2018","unstructured":"de Feijter, R., Overbeek, S., van Vliet, R., Jagroep, E., Brinkkemper, S.: DevOps competences and maturity for software producing organizations. In: Gulden, J., Reinhartz-Berger, I., Schmidt, R., Guerreiro, S., Gu\u00e9dria, W., Bera, P. (eds.) BPMDS\/EMMSAD -2018. LNBIP, vol. 318, pp. 244\u2013259. Springer, Cham (2018). https:\/\/doi.org\/10.1007\/978-3-319-91704-7_16"},{"key":"10_CR8","doi-asserted-by":"publisher","first-page":"176","DOI":"10.1016\/j.jss.2015.06.063","volume":"123","author":"B Fitzgerald","year":"2017","unstructured":"Fitzgerald, B., Stol, K.J.: Continuous software engineering: a roadmap and agenda. J. Syst. Softw. 123, 176\u2013189 (2017)","journal-title":"J. Syst. Softw."},{"key":"10_CR9","series-title":"Communications in Computer and Information Science","doi-asserted-by":"publisher","first-page":"388","DOI":"10.1007\/978-3-319-22689-7_30","volume-title":"Intelligent Software Methodologies, Tools and Techniques","author":"V Gruhn","year":"2015","unstructured":"Gruhn, V., Sch\u00e4fer, C.: BizDevOps: because DevOps is not the end of the story. In: Fujita, H., Guizzi, G. (eds.) SoMeT 2015. CCIS, vol. 532, pp. 388\u2013398. Springer, Cham (2015). https:\/\/doi.org\/10.1007\/978-3-319-22689-7_30"},{"issue":"3","key":"10_CR10","doi-asserted-by":"publisher","first-page":"30","DOI":"10.1109\/MS.2019.2958900","volume":"37","author":"A Hemon","year":"2020","unstructured":"Hemon, A., Fitzgerald, B., Lyonnet, B., Rowe, F.: Innovative practices for knowledge sharing in large-scale DevOps. IEEE Softw. 37(3), 30\u201337 (2020)","journal-title":"IEEE Softw."},{"issue":"8","key":"10_CR11","first-page":"6","volume":"24","author":"J Humble","year":"2011","unstructured":"Humble, J., Molesky, J.: Why enterprises must adopt DevOps to enable continuous delivery. Cutter IT J. 24(8), 6\u201312 (2011)","journal-title":"Cutter IT J."},{"key":"10_CR12","doi-asserted-by":"publisher","unstructured":"Hussain, W., Clear, T., MacDonell, S.: Emerging trends for global DevOps: a New Zealand perspective. In: Proceedings - 2017 IEEE 12th International Conference on Global Software Engineering, ICGSE 2017, pp. 21\u201330. Software Engineering Research Lab (SERL), School of Engineering, Computer and Mathematical Sciences (SECMS), Auckland University of Technology (AUT), Auckland, New Zealand (2017). https:\/\/doi.org\/10.1109\/ICGSE.2017.16","DOI":"10.1109\/ICGSE.2017.16"},{"key":"10_CR13","doi-asserted-by":"publisher","unstructured":"Hussaini, S.W.: Strengthening harmonization of Development (Dev) and Operations (Ops) silos in IT environment through systems approach. In: 17th International IEEE Conference on Intelligent Transportation Systems (ITSC), pp. 178\u2013183 (2014). https:\/\/doi.org\/10.1109\/ITSC.2014.6957687","DOI":"10.1109\/ITSC.2014.6957687"},{"key":"10_CR14","doi-asserted-by":"publisher","unstructured":"Iacob, M.E., Quartel, D., Jonkers, H.: Capturing business strategy and value in enterprise architecture to support portfolio valuation. In: Proceedings of the 2012 IEEE 16th International Enterprise Distributed Object Computing Conference, EDOC 2012, pp. 11\u201320 (2012). https:\/\/doi.org\/10.1109\/EDOC.2012.12","DOI":"10.1109\/EDOC.2012.12"},{"key":"10_CR15","doi-asserted-by":"publisher","unstructured":"Luz, W.P., Pinto, G., Bonif\u00e1cio, R.: Adopting DevOps in the real world: a theory, a model, and a case study. J. Syst. Softw. 157 (2019). https:\/\/doi.org\/10.1016\/j.jss.2019.07.083","DOI":"10.1016\/j.jss.2019.07.083"},{"key":"10_CR16","series-title":"Lecture Notes in Business Information Processing","doi-asserted-by":"publisher","first-page":"212","DOI":"10.1007\/978-3-319-18612-2_19","volume-title":"Agile Processes, in Software Engineering, and Extreme Programming","author":"LE Lwakatare","year":"2015","unstructured":"Lwakatare, L.E., Kuvaja, P., Oivo, M.: Dimensions of DevOps. In: Lassenius, C., Dings\u00f8yr, T., Paasivaara, M. (eds.) XP 2015. LNBIP, vol. 212, pp. 212\u2013217. Springer, Cham (2015). https:\/\/doi.org\/10.1007\/978-3-319-18612-2_19"},{"key":"10_CR17","unstructured":"Lwakatare, L.E., Kuvaja, P., Oivo, M.: An exploratory study of DevOps: extending the dimensions of DevOps with practices. In: 11th International Conference on Software Engineering Advances, ICSEA 2016, pp. 91\u201399, Rome, Italy (2016)"},{"key":"10_CR18","doi-asserted-by":"publisher","unstructured":"Magdaleno, A.M., Araujo, R.M.D., Werner, C.M.L.: A roadmap to the Collaboration Maturity Model (CollabMM) evolution. In: Proceedings of the 2011 15th International Conference on Computer Supported Cooperative Work in Design, CSCWD 2011, pp. 105\u2013112 (2011). https:\/\/doi.org\/10.1109\/CSCWD.2011.5960062","DOI":"10.1109\/CSCWD.2011.5960062"},{"key":"10_CR19","doi-asserted-by":"publisher","unstructured":"Myers, M.D., Newman, M.: The qualitative interview in IS research: examining the craft. Inf. Organ. 17(1), 2\u201326 (2007). https:\/\/doi.org\/10.1016\/j.infoandorg.2006.11.001","DOI":"10.1016\/j.infoandorg.2006.11.001"},{"key":"10_CR20","series-title":"Lecture Notes in Computer Science","doi-asserted-by":"publisher","first-page":"172","DOI":"10.1007\/978-3-030-02610-3_10","volume-title":"On the Move to Meaningful Internet Systems. OTM 2018 Conferences","author":"AD Nagarajan","year":"2018","unstructured":"Nagarajan, A.D., Overbeek, S.J.: A DevOps implementation framework for large agile-based financial organizations. In: Panetto, H., Debruyne, C., Proper, H.A., Ardagna, C.A., Roman, D., Meersman, R. (eds.) OTM 2018. LNCS, vol. 11229, pp. 172\u2013188. Springer, Cham (2018). https:\/\/doi.org\/10.1007\/978-3-030-02610-3_10"},{"key":"10_CR21","doi-asserted-by":"publisher","unstructured":"Plant, O.H., van Hillegersberg, J., Aldea, A.: How DevOps capabilities leverage firm competitive advantage: a systematic review of empirical evidence. In: 2021 IEEE 23rd Conference on Business Informatics (CBI) 2021, pp. 141\u2013150. Institute of Electrical and Electronics Engineers (IEEE) (2021). https:\/\/doi.org\/10.1109\/cbi52690.2021.00025","DOI":"10.1109\/cbi52690.2021.00025"},{"issue":"4","key":"10_CR22","doi-asserted-by":"publisher","first-page":"237","DOI":"10.1080\/07421222.2005.11045820","volume":"21","author":"T Ravichandran","year":"2005","unstructured":"Ravichandran, T., Lertwongsatien, C.: Effect of information systems resources and capabilities on firm performance: a resource-based perspective. J. Manag. Inf. Syst. 21(4), 237\u2013276 (2005). https:\/\/doi.org\/10.1080\/07421222.2005.11045820","journal-title":"J. Manag. Inf. Syst."},{"key":"10_CR23","series-title":"Lecture Notes in Computer Science","doi-asserted-by":"publisher","first-page":"318","DOI":"10.1007\/978-3-319-13835-0_31","volume-title":"Product-Focused Software Process Improvement","author":"D Salah","year":"2014","unstructured":"Salah, D., Paige, R., Cairns, P.: An evaluation template for expert review of maturity models. In: Jedlitschka, A., Kuvaja, P., Kuhrmann, M., M\u00e4nnist\u00f6, T., M\u00fcnch, J., Raatikainen, M. (eds.) PROFES 2014. LNCS, vol. 8892, pp. 318\u2013321. Springer, Cham (2014). https:\/\/doi.org\/10.1007\/978-3-319-13835-0_31"},{"key":"10_CR24","doi-asserted-by":"publisher","unstructured":"Santini, C., Marinelli, E., Boden, M., Cavicchi, A., Haegeman, K.: Reducing the distance between thinkers and doers in the entrepreneurial discovery process: an exploratory study. J. Bus. Res. 69(5), 1840\u20131844 (2016). https:\/\/doi.org\/10.1016\/j.jbusres.2015.10.066","DOI":"10.1016\/j.jbusres.2015.10.066"},{"key":"10_CR25","doi-asserted-by":"crossref","unstructured":"Senapathi, M., Buchan, J., Osman, H.: DevOps capabilities, practices, and challenges: insights from a case study. In: ACM International Conference Proceeding Series, EASE 2018, vol. Part F1377, pp. 57\u201367. ACM, New York (2018)","DOI":"10.1145\/3210459.3210465"},{"key":"10_CR26","series-title":"Lecture Notes in Business Information Processing","doi-asserted-by":"publisher","first-page":"166","DOI":"10.1007\/978-3-319-18612-2_14","volume-title":"Agile Processes, in Software Engineering, and Extreme Programming","author":"J Smeds","year":"2015","unstructured":"Smeds, J., Nybom, K., Porres, I.: DevOps: a definition and perceived adoption impediments. In: Lassenius, C., Dings\u00f8yr, T., Paasivaara, M. (eds.) XP 2015. LNBIP, vol. 212, pp. 166\u2013177. Springer, Cham (2015). https:\/\/doi.org\/10.1007\/978-3-319-18612-2_14"},{"issue":"13","key":"10_CR27","doi-asserted-by":"publisher","first-page":"1319","DOI":"10.1002\/smj.640","volume":"28","author":"DJ Teece","year":"2007","unstructured":"Teece, D.J.: Explicating dynamic capabilities: the nature and microfoundations of (sustainable) enterprise performance. Strateg. Manag. J. 28(13), 1319\u20131350 (2007)","journal-title":"Strateg. Manag. J."},{"key":"10_CR28","doi-asserted-by":"crossref","unstructured":"Teece, D.J., Pisano, G., Shuen, A.: Dynamic capabilities and strategic management. Strateg. Manag. J. 18(7), 509\u2013533 (1997)","DOI":"10.1002\/(SICI)1097-0266(199708)18:7<509::AID-SMJ882>3.0.CO;2-Z"},{"key":"10_CR29","doi-asserted-by":"publisher","unstructured":"Venable, J., Pries-Heje, J., Baskerville, R.: FEDS: a framework for evaluation in design science research. Eur. J. Inf. Syst. 25(1), 77\u201389 (2016). https:\/\/doi.org\/10.1057\/ejis.2014.36","DOI":"10.1057\/ejis.2014.36"},{"key":"10_CR30","doi-asserted-by":"publisher","DOI":"10.1016\/j.jss.2021.111013","volume":"180","author":"SD Vishnubhotla","year":"2021","unstructured":"Vishnubhotla, S.D., Mendes, E., Lundberg, L.: Understanding the perceived relevance of capability measures: a survey of agile software development practitioners. J. Syst. Softw. 180, 111013 (2021). https:\/\/doi.org\/10.1016\/j.jss.2021.111013","journal-title":"J. Syst. Softw."},{"key":"10_CR31","unstructured":"Wiedemann, A., Schulz, T.: Key capabilities of DevOps teams and their influence on software process innovation: a resource-based view. In: Proceedings of the 23rd Americas Conference on Information Systems, AMCIS 2017. Neu-Ulm University of Applied Sciences, Germany (2017)"},{"key":"10_CR32","doi-asserted-by":"publisher","unstructured":"Wiedemann, A., Wiesche, M., Gewald, H., Krcmar, H.: Understanding how DevOps aligns development and operations: a tripartite model of intra-IT alignment. Eur. J. Inf. Syst., 1\u201316 (2020). https:\/\/doi.org\/10.1080\/0960085X.2020.1782277","DOI":"10.1080\/0960085X.2020.1782277"},{"key":"10_CR33","doi-asserted-by":"publisher","unstructured":"Wolfswinkel, J.F., Furtmueller, E., Wilderom, C.P.: Using grounded theory as a method for rigorously reviewing literature (2013). https:\/\/doi.org\/10.1057\/ejis.2011.51","DOI":"10.1057\/ejis.2011.51"},{"key":"10_CR34","doi-asserted-by":"publisher","unstructured":"Zarour, M., Alhammad, N., Alenezi, M., Alsarayrah, K.: A research on DevOps maturity models. Int. J. Recent Technol. Eng. 8(3), 4854\u20134862 (2019). https:\/\/doi.org\/10.35940\/ijrte.C6888.098319","DOI":"10.35940\/ijrte.C6888.098319"}],"container-title":["Lecture Notes in Business Information Processing","Agile Processes in Software Engineering and Extreme Programming"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/link.springer.com\/content\/pdf\/10.1007\/978-3-031-08169-9_10","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2022,6,8]],"date-time":"2022-06-08T18:32:30Z","timestamp":1654713150000},"score":1,"resource":{"primary":{"URL":"https:\/\/link.springer.com\/10.1007\/978-3-031-08169-9_10"}},"subtitle":["A Participatory Action Research Approach"],"short-title":[],"issued":{"date-parts":[[2022]]},"ISBN":["9783031081682","9783031081699"],"references-count":34,"URL":"https:\/\/doi.org\/10.1007\/978-3-031-08169-9_10","relation":{},"ISSN":["1865-1348","1865-1356"],"issn-type":[{"type":"print","value":"1865-1348"},{"type":"electronic","value":"1865-1356"}],"subject":[],"published":{"date-parts":[[2022]]},"assertion":[{"value":"9 June 2022","order":1,"name":"first_online","label":"First Online","group":{"name":"ChapterHistory","label":"Chapter History"}},{"value":"XP","order":1,"name":"conference_acronym","label":"Conference Acronym","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"International Conference on Agile Software Development","order":2,"name":"conference_name","label":"Conference Name","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"Copenhagen","order":3,"name":"conference_city","label":"Conference City","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"Denmark","order":4,"name":"conference_country","label":"Conference Country","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"2022","order":5,"name":"conference_year","label":"Conference Year","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"13 June 2022","order":7,"name":"conference_start_date","label":"Conference Start Date","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"17 June 2022","order":8,"name":"conference_end_date","label":"Conference End Date","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"23","order":9,"name":"conference_number","label":"Conference Number","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"xpu2022","order":10,"name":"conference_id","label":"Conference ID","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"https:\/\/www.agilealliance.org\/xp2022\/call-for-submissions\/","order":11,"name":"conference_url","label":"Conference URL","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"Single-blind","order":1,"name":"type","label":"Type","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"EasyChair","order":2,"name":"conference_management_system","label":"Conference Management System","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"40","order":3,"name":"number_of_submissions_sent_for_review","label":"Number of Submissions Sent for Review","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"13","order":4,"name":"number_of_full_papers_accepted","label":"Number of Full Papers Accepted","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"1","order":5,"name":"number_of_short_papers_accepted","label":"Number of Short Papers Accepted","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"33% - The value is computed by the equation \"Number of Full Papers Accepted \/ Number of Submissions Sent for Review * 100\" and then rounded to a whole number.","order":6,"name":"acceptance_rate_of_full_papers","label":"Acceptance Rate of Full Papers","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"3","order":7,"name":"average_number_of_reviews_per_paper","label":"Average Number of Reviews per Paper","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"2.6","order":8,"name":"average_number_of_papers_per_reviewer","label":"Average Number of Papers per Reviewer","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"Yes","order":9,"name":"external_reviewers_involved","label":"External Reviewers Involved","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}}]}}