{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,7,20]],"date-time":"2025-07-20T03:47:17Z","timestamp":1752983237988,"version":"3.40.3"},"publisher-location":"Cham","reference-count":44,"publisher":"Springer International Publishing","isbn-type":[{"type":"print","value":"9783031104602"},{"type":"electronic","value":"9783031104619"}],"license":[{"start":{"date-parts":[[2022,1,1]],"date-time":"2022-01-01T00:00:00Z","timestamp":1640995200000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.springer.com\/tdm"},{"start":{"date-parts":[[2022,1,1]],"date-time":"2022-01-01T00:00:00Z","timestamp":1640995200000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/www.springer.com\/tdm"}],"content-domain":{"domain":["link.springer.com"],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2022]]},"DOI":"10.1007\/978-3-031-10461-9_19","type":"book-chapter","created":{"date-parts":[[2022,7,6]],"date-time":"2022-07-06T12:05:26Z","timestamp":1657109126000},"page":"278-292","update-policy":"https:\/\/doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":2,"title":["A Standard Content for University Websites Using Heuristic Evaluation"],"prefix":"10.1007","author":[{"given":"Mohd. Hisyamuddin","family":"Jainari","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Aslina","family":"Baharum","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Farhana Diana","family":"Deris","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Noorsidi Aizuddin","family":"Mat Noor","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Rozita","family":"Ismail","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Nurul Hidayah","family":"Mat Zain","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"297","published-online":{"date-parts":[[2022,7,7]]},"reference":[{"key":"19_CR1","doi-asserted-by":"crossref","unstructured":"Nouman, N., Umer, A.: Web navigation and usability analysis of educational websites in Pakistan. In: 2019 Seventh International Conference on Digital Information Processing and Communications (ICDIPC), pp. 57\u201362. IEEE, May 2019","DOI":"10.1109\/ICDIPC.2019.8723704"},{"issue":"1","key":"19_CR2","doi-asserted-by":"publisher","first-page":"328","DOI":"10.11591\/eei.v8i1.1448","volume":"8","author":"P Turumogan","year":"2019","unstructured":"Turumogan, P., Baharum, A., Ismail, I., Noh, N.A.M., Ab Fatah, N.S., Noor, N.A.M.: Evaluating users\u2019 emotions for Kansei-based Malaysia higher learning institution website using Kansei checklist. Bull. Electr. Eng. Inform. 8(1), 328\u2013335 (2019)","journal-title":"Bull. Electr. Eng. Inform."},{"key":"19_CR3","volume-title":"iGen: Why Today\u2019s Super-Connected Kids are Growing Up Less Rebellious, More Tolerant, Less Happy\u2013and Completely Unprepared for Adulthood\u2013and What that Means for the Rest of Us","author":"JM Twenge","year":"2017","unstructured":"Twenge, J.M.: iGen: Why Today\u2019s Super-Connected Kids are Growing Up Less Rebellious, More Tolerant, Less Happy\u2013and Completely Unprepared for Adulthood\u2013and What that Means for the Rest of Us. Simon and Schuster, New York (2017)"},{"issue":"5","key":"19_CR4","doi-asserted-by":"publisher","first-page":"479","DOI":"10.1177\/0266666916671387","volume":"33","author":"AM Elsayed","year":"2017","unstructured":"Elsayed, A.M.: Web content strategy in higher education institutions: the case of King Abdulaziz University. Inf. Dev. 33(5), 479\u2013494 (2017)","journal-title":"Inf. Dev."},{"issue":"1","key":"19_CR5","first-page":"189","volume":"14","author":"M Astani","year":"2013","unstructured":"Astani, M.: A decade of changes in university website design. Issues Inf. Syst. 14(1), 189\u2013196 (2013)","journal-title":"Issues Inf. Syst."},{"key":"19_CR6","first-page":"153","volume":"13","author":"R Stefko","year":"2016","unstructured":"Stefko, R., Fedorko, R., Bacik, R.: Website content quality in terms of perceived image of higher education institution. Pol. J. Manag. Stud. 13, 153\u2013163 (2016)","journal-title":"Pol. J. Manag. Stud."},{"key":"19_CR7","first-page":"91","volume":"25","author":"A Baharum","year":"2017","unstructured":"Baharum, A., Thomas, G.J.A., Zain, N.H.M., Rusli, N.M., Teo, J.: Localisation for E-learning website of comprehensive universities in Malaysia. Pertanika J. Sci. Technol. 25, 91\u201399 (2017)","journal-title":"Pertanika J. Sci. Technol."},{"issue":"3","key":"19_CR8","doi-asserted-by":"publisher","first-page":"64","DOI":"10.5539\/hes.v7n3p64","volume":"7","author":"T Zhang","year":"2017","unstructured":"Zhang, T.: The marketization of higher education discourse: a genre analysis of university website homepages in China. High. Educ. Stud. 7(3), 64\u201379 (2017)","journal-title":"High. Educ. Stud."},{"key":"19_CR9","unstructured":"Owoyele, S.: Website as a marketing communication tool. Thesis, Centria University of Applied Sciences Business Management (2017)"},{"key":"19_CR10","doi-asserted-by":"crossref","unstructured":"Ishak, Z., Alexander, O., Al-Sanjary, O.I., Yusuf, E.: Potential students preferences towards university website interface design: the methodology. In: 2020 16th IEEE International Colloquium on Signal Processing & Its Applications (CSPA), pp. 115\u2013119. IEEE, February 2020","DOI":"10.1109\/CSPA48992.2020.9068724"},{"issue":"18","key":"19_CR11","doi-asserted-by":"publisher","first-page":"7478","DOI":"10.1016\/j.eswa.2013.07.040","volume":"40","author":"O Arbelaitz","year":"2013","unstructured":"Arbelaitz, O., Gurrutxaga, I., Lojo, A., Muguerza, J., P\u00e9rez, J.M., Perona, I.: Web usage and content mining to extract knowledge for modelling the users of the Bidasoa Turismo website and to adapt it. Expert Syst. Appl. 40(18), 7478\u20137491 (2013)","journal-title":"Expert Syst. Appl."},{"key":"19_CR12","doi-asserted-by":"crossref","unstructured":"Wang, X., Xue, W., Pei, Y.: Research on evaluation of high-quality course website in universities. In: 2010 International Conference on Future Information Technology and Management Engineering, vol. 1, pp. 276\u2013279. IEEE, October 2010","DOI":"10.1109\/FITME.2010.5654911"},{"issue":"4","key":"19_CR13","first-page":"145","volume":"7","author":"DP Jayathunga","year":"2017","unstructured":"Jayathunga, D.P., Jayawardana, J.M.D.R., Wimaladharma, S.T.C.I., Herath, H.M.U.M.: Usability recommendations for an academic website: a case study. Int. J. Sci. Res. Publ. 7(4), 145\u2013152 (2017)","journal-title":"Int. J. Sci. Res. Publ."},{"issue":"1","key":"19_CR14","doi-asserted-by":"publisher","first-page":"90","DOI":"10.11591\/ijeecs.v11.i1.pp90-97","volume":"11","author":"P Turumogon","year":"2018","unstructured":"Turumogon, P., Baharum, A.: Identifying a user interface web design standard for higher learning institutions using Kansei engineering. Indonesian J. Electr. Eng. Comput. Sci. 11(1), 90\u201397 (2018)","journal-title":"Indonesian J. Electr. Eng. Comput. Sci."},{"issue":"4.28","key":"19_CR15","doi-asserted-by":"crossref","first-page":"67","DOI":"10.14419\/ijet.v7i4.28.22393","volume":"7","author":"A Irfan","year":"2018","unstructured":"Irfan, A., Rasli, A., Sulaiman, Z., Sami, A., Qureshi, M.I.: Use of social media sites by Malaysian universities and its impact on university ranking. Int. J. Eng. Technol. 7(4.28), 67\u201371 (2018)","journal-title":"Int. J. Eng. Technol."},{"key":"19_CR16","first-page":"1","volume":"1","author":"J Nielsen","year":"1995","unstructured":"Nielsen, J.: How to conduct a heuristic evaluation. Nielsen Norman Group 1, 1\u20138 (1995)","journal-title":"Nielsen Norman Group"},{"key":"19_CR17","unstructured":"Scholtz, J.: Usability evaluation. National Institute of Standards and Technology, 1 (2004)"},{"key":"19_CR18","doi-asserted-by":"crossref","unstructured":"Rozali, N.B.N., Said, M.Y.B.: Usability testing on government agencies web portal: a study on Ministry of Education Malaysia (MOE) web portal. In: 2015 9th Malaysian Software Engineering Conference (MySEC), pp. 37\u201342. IEEE, December 2015","DOI":"10.1109\/MySEC.2015.7475192"},{"key":"19_CR19","doi-asserted-by":"crossref","unstructured":"Nurshuhada, A., Yusop, R.O.M., Azmi, A., Ismail, S.A., Sarkan, H.M., Kama, N.: Enhancing performance aspect in usability guidelines for mobile web application. In: 2019 6th International Conference on Research and Innovation in Information Systems (ICRIIS), pp. 1\u20136. IEEE, December 2019","DOI":"10.1109\/ICRIIS48246.2019.9073617"},{"key":"19_CR20","doi-asserted-by":"crossref","unstructured":"Nuradin, F.A., Chiew, T.K.: Personalisation as a tool for improving usability of a higher educational website. In: 2011 Malaysian Conference in Software Engineering, pp. 275\u2013280. IEEE, December 2011","DOI":"10.1109\/MySEC.2011.6140683"},{"issue":"4","key":"19_CR21","doi-asserted-by":"publisher","first-page":"62","DOI":"10.4018\/irmj.2005100104","volume":"18","author":"M Tarafdar","year":"2005","unstructured":"Tarafdar, M.: Analyzing the influence of web site design parameters on web site usability. Inf. Resour. Manag. J. (IRMJ) 18(4), 62\u201380 (2005)","journal-title":"Inf. Resour. Manag. J. (IRMJ)"},{"issue":"1","key":"19_CR22","first-page":"117","volume":"48","author":"JJ Cappel","year":"2007","unstructured":"Cappel, J.J., Huang, Z.: A usability analysis of company websites. J. Comput. Inf. Syst. 48(1), 117\u2013123 (2007)","journal-title":"J. Comput. Inf. Syst."},{"key":"19_CR23","doi-asserted-by":"crossref","unstructured":"Dominic, P.D.D., Jati, H.: Evaluation method of Malaysian university website: quality website using hybrid method. In: 2010 International Symposium on Information Technology, vol. 1, pp. 1\u20136. IEEE, June 2010","DOI":"10.1109\/ITSIM.2010.5561363"},{"key":"19_CR24","doi-asserted-by":"crossref","unstructured":"Lodhi, A.: Usability heuristics as an assessment parameter: for performing usability testing. In: 2010 2nd International Conference on Software Technology and Engineering, vol. 2, p. V2-256. IEEE, October 2010","DOI":"10.1109\/ICSTE.2010.5608809"},{"key":"19_CR25","doi-asserted-by":"crossref","unstructured":"Alotaibi, M.B.: Assessing the usability of university websites in Saudi Arabia: a heuristic evaluation approach. In: 2013 10th International Conference on Information Technology: New Generations, pp. 138\u2013142. IEEE, April 2013","DOI":"10.1109\/ITNG.2013.26"},{"issue":"1\u20132","key":"19_CR26","doi-asserted-by":"publisher","first-page":"23","DOI":"10.1016\/S1532-0464(03)00060-1","volume":"36","author":"J Zhang","year":"2003","unstructured":"Zhang, J., Johnson, T.R., Patel, V.L., Paige, D.L., Kubose, T.: Using usability heuristics to evaluate patient safety of medical devices. J. Biomed. Inform. 36(1\u20132), 23\u201330 (2003)","journal-title":"J. Biomed. Inform."},{"issue":"2","key":"19_CR27","doi-asserted-by":"publisher","first-page":"50","DOI":"10.4018\/jmhci.2013040103","volume":"5","author":"LHA Salazar","year":"2013","unstructured":"Salazar, L.H.A., Lacerda, T., Nunes, J.V., von Wangenheim, C.G.: A systematic literature review on usability heuristics for mobile phones. Int. J. Mob. Hum. Comput. Interact. (IJMHCI) 5(2), 50\u201361 (2013)","journal-title":"Int. J. Mob. Hum. Comput. Interact. (IJMHCI)"},{"key":"19_CR28","doi-asserted-by":"crossref","unstructured":"Nielsen, J., Molich, R.: Heuristic evaluation of user interfaces. In: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, pp. 249\u2013256, March 1990","DOI":"10.1145\/97243.97281"},{"key":"19_CR29","unstructured":"Mehrban, M., Asif, M.: Challenges and strategies in mobile phones interface for elder people. Master thesis, Computer Science, Sweden (2010)"},{"key":"19_CR30","unstructured":"Pierce, K.: Web site usability report for Harvard university. Capella University (2005)"},{"key":"19_CR31","unstructured":"Kostaras, N., Xenos, M.: Assessing educational web-site usability using heuristic evaluation rules. In: Proceedings of 11th Panhellenic Conference in Informatics, pp. 543\u2013550, May 2007"},{"issue":"4","key":"19_CR32","first-page":"115","volume":"48","author":"JM Pearson","year":"2008","unstructured":"Pearson, J.M., Pearson, A.M.: An exploratory study into determining the relative importance of key criteria in web usability: a multi-criteria approach. J. Comput. Inf. Syst. 48(4), 115\u2013127 (2008)","journal-title":"J. Comput. Inf. Syst."},{"issue":"12","key":"19_CR33","first-page":"54","volume":"8","author":"PN Sindhuja","year":"2009","unstructured":"Sindhuja, P.N., Dastidar, S.G.: Impact of the factors influencing website usability on user satisfaction. IUP J. Manag. Res. 8(12), 54\u201366 (2009)","journal-title":"IUP J. Manag. Res."},{"issue":"2","key":"19_CR34","first-page":"460","volume":"9","author":"M Astani","year":"2008","unstructured":"Astani, M., Elhindi, M.: An empirical study of university websites. Issues Inf. Syst. 9(2), 460\u2013465 (2008)","journal-title":"Issues Inf. Syst."},{"key":"19_CR35","doi-asserted-by":"crossref","unstructured":"Hasan, L.: Evaluating the usability of nine Jordanian university websites. In: 2012 International Conference on Communications and Information Technology (ICCIT), pp. 91\u201396. IEEE, June 2012","DOI":"10.1109\/ICCITechnol.2012.6285849"},{"issue":"2","key":"19_CR36","doi-asserted-by":"publisher","first-page":"1","DOI":"10.21015\/vtcs.v8i2.382","volume":"8","author":"H Gul","year":"2015","unstructured":"Gul, H., Saqib, M.: Usability evaluation of an educational website in Saudi Arabia. VAWKUM Trans. Comput. Sci. 8(2), 1\u20139 (2015)","journal-title":"VAWKUM Trans. Comput. Sci."},{"issue":"4","key":"19_CR37","first-page":"96","volume":"3","author":"IM Michel","year":"2018","unstructured":"Michel, I.M., Baharum, A., Ab Fatah, N.S., Mohd Yusop, N.M., Mat Noor, N.A.: Heuristic evaluation on user interface design for cloud-based mobile POS system. Int. J. Adv. Eng. Manag. 3(4), 96\u201399 (2018)","journal-title":"Int. J. Adv. Eng. Manag."},{"key":"19_CR38","doi-asserted-by":"crossref","unstructured":"Nielsen, J.: What is usability. In: Usability Engineering, p. 26. An Imprint of Academic Press (1993)","DOI":"10.1016\/B978-0-08-052029-2.50005-X"},{"issue":"3","key":"19_CR39","doi-asserted-by":"publisher","first-page":"207","DOI":"10.1207\/s15327590ijhc2003_3","volume":"20","author":"YG Ji","year":"2006","unstructured":"Ji, Y.G., Park, J.H., Lee, C., Yun, M.H.: A usability checklist for the usability evaluation of mobile phone user interface. Int. J. Hum.-Comput. Interact. 20(3), 207\u2013231 (2006)","journal-title":"Int. J. Hum.-Comput. Interact."},{"key":"19_CR40","doi-asserted-by":"crossref","unstructured":"Tehrani, S.E.M., Zainuddin, N.M.M., Takavar, T.: Heuristic evaluation for Virtual Museum on smartphone. In: 2014 3rd International Conference on User Science and Engineering (i-USEr), pp. 227\u2013231. IEEE, September 2014","DOI":"10.1109\/IUSER.2014.7002707"},{"issue":"2","key":"19_CR41","first-page":"231","volume":"12","author":"L Hasan","year":"2013","unstructured":"Hasan, L.: Heuristic evaluation of three Jordanian university websites. Inform. Educ. Int. J. 12(2), 231\u2013251 (2013)","journal-title":"Inform. Educ. Int. J."},{"issue":"4","key":"19_CR42","first-page":"258","volume":"3","author":"L Hasan","year":"2014","unstructured":"Hasan, L.: The website of the university of Jordan: usability evaluation. Int. Arab. J. Technol. 3(4), 258\u2013269 (2014)","journal-title":"Int. Arab. J. Technol."},{"issue":"5","key":"19_CR43","doi-asserted-by":"publisher","first-page":"581","DOI":"10.1016\/j.acalib.2016.06.004","volume":"42","author":"RHY Fung","year":"2016","unstructured":"Fung, R.H.Y., Chiu, D.K., Ko, E.H., Ho, K.K., Lo, P.: Heuristic usability evaluation of university of Hong Kong libraries\u2019 mobile website. J. Acad. Librariansh. 42(5), 581\u2013594 (2016)","journal-title":"J. Acad. Librariansh."},{"key":"19_CR44","doi-asserted-by":"crossref","unstructured":"Paramitha, A.I.I., Dantes, G.R., Indrawan, G.: The evaluation of web based academic progress information system using heuristic evaluation and user experience questionnaire (UEQ). In: 2018 Third International Conference on Informatics and Computing (ICIC), pp. 1\u20136. IEEE, October 2018","DOI":"10.1109\/IAC.2018.8780430"}],"container-title":["Lecture Notes in Networks and Systems","Intelligent Computing"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/link.springer.com\/content\/pdf\/10.1007\/978-3-031-10461-9_19","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2024,9,28]],"date-time":"2024-09-28T16:04:25Z","timestamp":1727539465000},"score":1,"resource":{"primary":{"URL":"https:\/\/link.springer.com\/10.1007\/978-3-031-10461-9_19"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2022]]},"ISBN":["9783031104602","9783031104619"],"references-count":44,"URL":"https:\/\/doi.org\/10.1007\/978-3-031-10461-9_19","relation":{},"ISSN":["2367-3370","2367-3389"],"issn-type":[{"type":"print","value":"2367-3370"},{"type":"electronic","value":"2367-3389"}],"subject":[],"published":{"date-parts":[[2022]]},"assertion":[{"value":"7 July 2022","order":1,"name":"first_online","label":"First Online","group":{"name":"ChapterHistory","label":"Chapter History"}},{"value":"SAI","order":1,"name":"conference_acronym","label":"Conference Acronym","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"Science and Information Conference","order":2,"name":"conference_name","label":"Conference Name","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"2022","order":5,"name":"conference_year","label":"Conference Year","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"14 July 2022","order":7,"name":"conference_start_date","label":"Conference Start Date","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"15 July 2022","order":8,"name":"conference_end_date","label":"Conference End Date","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"sai2022","order":10,"name":"conference_id","label":"Conference ID","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"https:\/\/saiconference.com\/Computing","order":11,"name":"conference_url","label":"Conference URL","group":{"name":"ConferenceInfo","label":"Conference Information"}}]}}