{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,3,26]],"date-time":"2025-03-26T21:20:25Z","timestamp":1743024025879,"version":"3.40.3"},"publisher-location":"Cham","reference-count":25,"publisher":"Springer International Publishing","isbn-type":[{"type":"print","value":"9783031179945"},{"type":"electronic","value":"9783031179952"}],"license":[{"start":{"date-parts":[[2022,1,1]],"date-time":"2022-01-01T00:00:00Z","timestamp":1640995200000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.springer.com\/tdm"},{"start":{"date-parts":[[2022,1,1]],"date-time":"2022-01-01T00:00:00Z","timestamp":1640995200000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/www.springer.com\/tdm"}],"content-domain":{"domain":["link.springer.com"],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2022]]},"DOI":"10.1007\/978-3-031-17995-2_12","type":"book-chapter","created":{"date-parts":[[2022,10,9]],"date-time":"2022-10-09T23:03:46Z","timestamp":1665356626000},"page":"161-175","update-policy":"https:\/\/doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":0,"title":["When IT Service Adoption Meets Behavioral Economics: Addressing Present Bias Challenges"],"prefix":"10.1007","author":[{"ORCID":"https:\/\/orcid.org\/0000-0002-1419-4905","authenticated-orcid":false,"given":"Iris","family":"Reinhartz-Berger","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0000-0001-7649-8464","authenticated-orcid":false,"given":"Doron","family":"Kliger","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Eliad","family":"Amsalem","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-1275-3902","authenticated-orcid":false,"given":"Alan","family":"Hartman","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"297","published-online":{"date-parts":[[2022,10,10]]},"reference":[{"key":"12_CR1","unstructured":"Antlov\u00e1, K.: Motivation and barriers of ICT adaptation in small and medium-size enterprises (2009)"},{"issue":"2","key":"12_CR2","doi-asserted-by":"publisher","first-page":"234","DOI":"10.1108\/14637150610657558","volume":"12","author":"J Antony","year":"2006","unstructured":"Antony, J.: Six sigma for service processes. Bus. Process. Manag. J. 12(2), 234\u2013248 (2006)","journal-title":"Bus. Process. Manag. J."},{"key":"12_CR3","unstructured":"Arnott, D., Gao, S.: Behavioral economics in information systems research: critical analysis and research strategies. J. Inf. Technol. 02683962211016000 (2021)"},{"key":"12_CR4","unstructured":"Benchimol, J., Bounader, L., Kliger, D.: Present-biased households and monetary policy. In: Proceedings of the 2022 Annual Meeting of the American Economic Association (2022)"},{"key":"12_CR5","doi-asserted-by":"publisher","first-page":"103389","DOI":"10.1016\/j.csi.2019.103389","volume":"69","author":"FA Bukhsh","year":"2020","unstructured":"Bukhsh, F.A., Bukhsh, Z.A., Daneva, M.: A systematic literature review on requirement prioritization techniques and their empirical evaluation. Comput. Stand. Interfaces 69, 103389 (2020)","journal-title":"Comput. Stand. Interfaces"},{"issue":"01","key":"12_CR6","doi-asserted-by":"publisher","first-page":"2050007","DOI":"10.1142\/S0219877020500078","volume":"17","author":"M Chouki","year":"2020","unstructured":"Chouki, M., Talea, M., Okar, C., Chroqui, R.: Barriers to information technology adoption within small and medium enterprises: a systematic literature review. Int. J. Innov. Technol. Manag. 17(01), 2050007 (2020)","journal-title":"Int. J. Innov. Technol. Manag."},{"issue":"1","key":"12_CR7","first-page":"3","volume":"19","author":"TW Ferratt","year":"2018","unstructured":"Ferratt, T.W., Prasad, J., Dunne, E.J.: Fast and slow processes underlying theories of information technology use. J. Assoc. Inf. Syst. 19(1), 3 (2018)","journal-title":"J. Assoc. Inf. Syst."},{"issue":"2","key":"12_CR8","doi-asserted-by":"publisher","first-page":"351","DOI":"10.1257\/jel.40.2.351","volume":"40","author":"S Frederick","year":"2002","unstructured":"Frederick, S., Loewenstein, G., O\u2019donoghue, T.: Time discounting and time preference: a critical review. J. Econ. Lit. 40(2), 351\u2013401 (2002)","journal-title":"J. Econ. Lit."},{"issue":"4","key":"12_CR9","doi-asserted-by":"publisher","first-page":"1012","DOI":"10.1016\/j.future.2012.06.006","volume":"29","author":"SK Garg","year":"2013","unstructured":"Garg, S.K., Versteeg, S., Buyya, R.: A framework for ranking of cloud computing services. Futur. Gener. Comput. Syst. 29(4), 1012\u20131023 (2013)","journal-title":"Futur. Gener. Comput. Syst."},{"issue":"5","key":"12_CR10","doi-asserted-by":"publisher","first-page":"769","DOI":"10.1037\/0033-2909.130.5.769","volume":"130","author":"L Green","year":"2004","unstructured":"Green, L., Myerson, J.: A discounting framework for choice with delayed and probabilistic rewards. Psychol. Bull. 130(5), 769 (2004)","journal-title":"Psychol. Bull."},{"key":"12_CR11","series-title":"Lecture Notes in Computer Science","doi-asserted-by":"publisher","first-page":"210","DOI":"10.1007\/978-3-030-89022-3_18","volume-title":"Conceptual Modeling","author":"F Jabarin","year":"2021","unstructured":"Jabarin, F., Hartman, A., Reinhartz-Berger, I., Kliger, D.: Towards improvement of IT service adoption in multi-business organizations. In: Ghose, A., Horkoff, J., Silva Souza, V.E., Parsons, J., Evermann, J. (eds.) ER 2021. LNCS, vol. 13011, pp. 210\u2013223. Springer, Cham (2021). https:\/\/doi.org\/10.1007\/978-3-030-89022-3_18"},{"key":"12_CR12","unstructured":"Kahneman, D.: Thinking Fast and Slow. Farrar, Straus and Giroux ed. ISBN 978\u20130374275631 (2011)"},{"key":"12_CR13","doi-asserted-by":"crossref","unstructured":"Kang, K.C., Cohen, S.G., Hess, J.A., Novak, W.E., Peterson, A.S.: Feature-oriented domain analysis (FODA) feasibility study. Carnegie-Mellon Univ Pittsburgh Pa Software Engineering Inst (1990)","DOI":"10.21236\/ADA235785"},{"key":"12_CR14","doi-asserted-by":"crossref","unstructured":"Kim, H.W., Kankanhalli, A.: Investigating user resistance to information systems implementation: a status quo bias perspective. MIS quarterly, pp. 567\u2013582 (2009)","DOI":"10.2307\/20650309"},{"issue":"1","key":"12_CR15","doi-asserted-by":"publisher","first-page":"25","DOI":"10.1016\/S1042-9573(02)00005-0","volume":"12","author":"M Kim","year":"2003","unstructured":"Kim, M., Kliger, D., Vale, B.: Estimating switching costs: the case of banking. J. Financ. Intermediation 12(1), 25\u201356 (2003)","journal-title":"J. Financ. Intermediation"},{"issue":"2","key":"12_CR16","doi-asserted-by":"publisher","first-page":"443","DOI":"10.1162\/003355397555253","volume":"112","author":"D Laibson","year":"1997","unstructured":"Laibson, D.: Golden eggs and hyperbolic discounting. Q. J. Econ. 112(2), 443\u2013478 (1997)","journal-title":"Q. J. Econ."},{"issue":"6","key":"12_CR17","doi-asserted-by":"publisher","first-page":"733","DOI":"10.1111\/isj.12118","volume":"27","author":"K Lee","year":"2017","unstructured":"Lee, K., Joshi, K.: Examining the use of status quo bias perspective in IS research: need for re-conceptualizing and incorporating biases. Inf. Syst. J. 27(6), 733\u2013752 (2017)","journal-title":"Inf. Syst. J."},{"issue":"4","key":"12_CR18","doi-asserted-by":"publisher","first-page":"395","DOI":"10.1007\/s10257-008-0105-1","volume":"7","author":"PP Maglio","year":"2009","unstructured":"Maglio, P.P., Vargo, S.L., Caswell, N., Spohrer, J.: The service system is the basic abstraction of service science. IseB 7(4), 395\u2013406 (2009)","journal-title":"IseB"},{"key":"12_CR19","doi-asserted-by":"publisher","first-page":"263","DOI":"10.1016\/j.is.2015.01.012","volume":"54","author":"JC Nardi","year":"2015","unstructured":"Nardi, J.C., et al.: A commitment-based reference ontology for services. Inf. Syst. 54, 263\u2013288 (2015)","journal-title":"Inf. Syst."},{"issue":"2","key":"12_CR20","doi-asserted-by":"publisher","first-page":"361","DOI":"10.1007\/s10209-017-0534-z","volume":"17","author":"MS Rad","year":"2018","unstructured":"Rad, M.S., Nilashi, M., Dahlan, H.M.: Information technology adoption: a review of the literature and classification. Univ. Access Inf. Soc. 17(2), 361\u2013390 (2018). https:\/\/doi.org\/10.1007\/s10209-017-0534-z","journal-title":"Univ. Access Inf. Soc."},{"issue":"12","key":"12_CR21","doi-asserted-by":"publisher","first-page":"1278","DOI":"10.1016\/j.jbusres.2008.01.015","volume":"61","author":"DM Ruiz","year":"2008","unstructured":"Ruiz, D.M., Gremler, D.D., Washburn, J.H., Carri\u00f3n, G.C.: Service value revisited: specifying a higher-order, formative measure. J. Bus. Res. 61(12), 1278\u20131291 (2008)","journal-title":"J. Bus. Res."},{"key":"12_CR22","series-title":"Lecture Notes in Computer Science","doi-asserted-by":"publisher","first-page":"121","DOI":"10.1007\/978-3-030-00847-5_11","volume-title":"Conceptual Modeling","author":"TP Sales","year":"2018","unstructured":"Sales, T.P., Bai\u00e3o, F., Guizzardi, G., Almeida, J.P.A., Guarino, N., Mylopoulos, J.: The common ontology of value and risk. In: Trujillo, J.C., Davis, K.C., Du, X., Li, Z., Ling, T.W., Li, G., Lee, M.L. (eds.) ER 2018. LNCS, vol. 11157, pp. 121\u2013135. Springer, Cham (2018). https:\/\/doi.org\/10.1007\/978-3-030-00847-5_11"},{"issue":"S1","key":"12_CR23","doi-asserted-by":"publisher","first-page":"S164","DOI":"10.1086\/380085","volume":"112","author":"RH Thaler","year":"2004","unstructured":"Thaler, R.H., Benartzi, S.: Save more tomorrow\u2122: using behavioral economics to increase employee saving. J. Polit. Econ. 112(S1), S164\u2013S187 (2004)","journal-title":"J. Polit. Econ."},{"key":"12_CR24","unstructured":"Thaler, R.H., Sunstein, C.R., Nudge: Improving Decisions about Health, Wealth, and Happiness. Yale University Press (2008)"},{"issue":"2","key":"12_CR25","doi-asserted-by":"publisher","first-page":"397","DOI":"10.3846\/20294913.2011.593291","volume":"17","author":"EK Zavadskas","year":"2011","unstructured":"Zavadskas, E.K., Turskis, Z.: Multiple criteria decision making (MCDM) methods in economics: an overview. Technol. Econ. Dev. Econ. 17(2), 397\u2013427 (2011)","journal-title":"Technol. Econ. Dev. Econ."}],"container-title":["Lecture Notes in Computer Science","Conceptual Modeling"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/link.springer.com\/content\/pdf\/10.1007\/978-3-031-17995-2_12","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2022,10,9]],"date-time":"2022-10-09T23:04:54Z","timestamp":1665356694000},"score":1,"resource":{"primary":{"URL":"https:\/\/link.springer.com\/10.1007\/978-3-031-17995-2_12"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2022]]},"ISBN":["9783031179945","9783031179952"],"references-count":25,"URL":"https:\/\/doi.org\/10.1007\/978-3-031-17995-2_12","relation":{},"ISSN":["0302-9743","1611-3349"],"issn-type":[{"type":"print","value":"0302-9743"},{"type":"electronic","value":"1611-3349"}],"subject":[],"published":{"date-parts":[[2022]]},"assertion":[{"value":"10 October 2022","order":1,"name":"first_online","label":"First Online","group":{"name":"ChapterHistory","label":"Chapter History"}},{"value":"ER","order":1,"name":"conference_acronym","label":"Conference Acronym","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"International Conference on Conceptual Modeling","order":2,"name":"conference_name","label":"Conference Name","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"Hyderabad","order":3,"name":"conference_city","label":"Conference City","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"India","order":4,"name":"conference_country","label":"Conference Country","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"2022","order":5,"name":"conference_year","label":"Conference Year","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"17 October 2022","order":7,"name":"conference_start_date","label":"Conference Start Date","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"20 October 2022","order":8,"name":"conference_end_date","label":"Conference End Date","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"41","order":9,"name":"conference_number","label":"Conference Number","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"er2022","order":10,"name":"conference_id","label":"Conference ID","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"https:\/\/er2022web.github.io\/ER2022\/index.html","order":11,"name":"conference_url","label":"Conference URL","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"Single-blind","order":1,"name":"type","label":"Type","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"EasyChair","order":2,"name":"conference_management_system","label":"Conference Management System","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"82","order":3,"name":"number_of_submissions_sent_for_review","label":"Number of Submissions Sent for Review","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"19","order":4,"name":"number_of_full_papers_accepted","label":"Number of Full Papers Accepted","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"11","order":5,"name":"number_of_short_papers_accepted","label":"Number of Short Papers Accepted","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"23% - The value is computed by the equation \"Number of Full Papers Accepted \/ Number of Submissions Sent for Review * 100\" and then rounded to a whole number.","order":6,"name":"acceptance_rate_of_full_papers","label":"Acceptance Rate of Full Papers","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"3","order":7,"name":"average_number_of_reviews_per_paper","label":"Average Number of Reviews per Paper","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"3","order":8,"name":"average_number_of_papers_per_reviewer","label":"Average Number of Papers per Reviewer","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"Yes","order":9,"name":"external_reviewers_involved","label":"External Reviewers Involved","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"The conference took place in a virtual mode.","order":10,"name":"additional_info_on_review_process","label":"Additional Info on Review Process","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}}]}}