{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,10,28]],"date-time":"2025-10-28T18:46:31Z","timestamp":1761677191764,"version":"3.40.3"},"publisher-location":"Cham","reference-count":48,"publisher":"Springer Nature Switzerland","isbn-type":[{"type":"print","value":"9783031340444"},{"type":"electronic","value":"9783031340451"}],"license":[{"start":{"date-parts":[[2023,1,1]],"date-time":"2023-01-01T00:00:00Z","timestamp":1672531200000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.springernature.com\/gp\/researchers\/text-and-data-mining"},{"start":{"date-parts":[[2023,1,1]],"date-time":"2023-01-01T00:00:00Z","timestamp":1672531200000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/www.springernature.com\/gp\/researchers\/text-and-data-mining"}],"content-domain":{"domain":["link.springer.com"],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2023]]},"DOI":"10.1007\/978-3-031-34045-1_3","type":"book-chapter","created":{"date-parts":[[2023,5,29]],"date-time":"2023-05-29T13:03:41Z","timestamp":1685365421000},"page":"17-37","update-policy":"https:\/\/doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":1,"title":["Knowledge Gaps Implementing Electronic Content Management in the Third Sector"],"prefix":"10.1007","author":[{"given":"Ejovwoke","family":"Onojeharho","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Thomas","family":"Jackson","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Lisa","family":"Jackson","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Corneliu","family":"Cotet","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"297","published-online":{"date-parts":[[2023,5,30]]},"reference":[{"issue":"4-6","key":"3_CR1","doi-asserted-by":"publisher","first-page":"531","DOI":"10.1007\/s10606-013-9192-8","volume":"22","author":"MS Ackerman","year":"2013","unstructured":"Ackerman, M.S., Dachtera, J., Pipek, V., Wulf, V.: Sharing knowledge and expertise: the CSCW view of knowledge management. Comput. Support. Coop. Work (CSCW) 22(4\u20136), 531\u2013573 (2013). https:\/\/doi.org\/10.1007\/s10606-013-9192-8","journal-title":"Comput. Support. Coop. Work (CSCW)"},{"key":"3_CR2","doi-asserted-by":"publisher","unstructured":"Nonaka, I., Toyama, R., Konno, N.: SECI, Ba and Leadership: a Unified Model of Dynamic Knowledge Creation (2000). https:\/\/doi.org\/10.1016\/S0024-6301(99)00115-6","DOI":"10.1016\/S0024-6301(99)00115-6"},{"key":"3_CR3","unstructured":"Handzic, M., Durmic, N.: Knowledge management, intellectual capital and project management: connecting the dots. 13, 51\u201361 (2015)"},{"key":"3_CR4","doi-asserted-by":"crossref","unstructured":"Bannon, L., Kuutti, K.: Shifting perspectives on organizational memory: from storage to active remembering. In: Proceedings of the Hawaii International Conference on System Sciences (HICSS-29) (1996)","DOI":"10.1109\/HICSS.1996.493187"},{"key":"3_CR5","doi-asserted-by":"crossref","unstructured":"O\u2019Reilly, N.J., Knight, P.: Knowledge management best practices in national sport organizations. 2, 264\u2013280 (2007)","DOI":"10.1504\/IJSMM.2007.012405"},{"key":"3_CR6","doi-asserted-by":"crossref","unstructured":"Lettieri, E., Borga, F., Savoldelli, A.: Knowledge management in non-profit organizations. 8, 16\u201330 (2004)","DOI":"10.1108\/13673270410567602"},{"key":"3_CR7","doi-asserted-by":"crossref","unstructured":"Stephen, J.: Knowledge management in Oxfam. 17, 107\u2013110 (2001)","DOI":"10.1177\/0266666014240791"},{"key":"3_CR8","doi-asserted-by":"publisher","unstructured":"Haug, A.: The implementation of enterprise content management systems in SMEs. 25, 349\u2013372 (2012). https:\/\/doi.org\/10.1108\/17410391211245838","DOI":"10.1108\/17410391211245838"},{"key":"3_CR9","doi-asserted-by":"publisher","unstructured":"White, M.: Selecting a content management system. 32, 34\u201339 (2002). https:\/\/doi.org\/10.1108\/03055720210473830","DOI":"10.1108\/03055720210473830"},{"key":"3_CR10","doi-asserted-by":"crossref","unstructured":"Riege, A.: Three-dozen knowledge-sharing barriers managers must consider. 9, 18\u201335 (2005)","DOI":"10.1108\/13673270510602746"},{"key":"3_CR11","unstructured":"Onojeharho, E., Jackson, T.W., Cooke, L.: Introducing the email knowledge extraction with social network analysis (EKESNA) tool, for discovering an organization\u2019s expertise network. In: proceedings of the BCS Quality Specialist Group\u2019s Annual International SQM (Software Quality Management) and INSPIRE (International conference for Process Improvement, Research and Education). Loughborough, United Kingdom (2015)"},{"key":"3_CR12","doi-asserted-by":"crossref","unstructured":"Kitchenman, B., Linkman, S., Law, D.: DESME: a methodology for evaluating software engineering methods and tools. 8, 120\u2013126 (1997)","DOI":"10.1049\/cce:19970304"},{"key":"3_CR13","doi-asserted-by":"publisher","DOI":"10.1515\/9783110974645","volume-title":"The Information Audit: A Practical Guide","author":"S Henczel","year":"2001","unstructured":"Henczel, S.: The Information Audit: A Practical Guide. K.G. Saur, M\u00fcnchen (2001)"},{"key":"3_CR14","volume-title":"Focus Groups: A Practical Guide for Applied Research","author":"RA Krueger","year":"1994","unstructured":"Krueger, R.A.: Focus Groups: A Practical Guide for Applied Research. Sage, London (1994)"},{"key":"3_CR15","volume-title":"Real World Research: A Resource for Users of Social Research Methods in Applied Science","author":"C Robson","year":"2011","unstructured":"Robson, C.: Real World Research: A Resource for Users of Social Research Methods in Applied Science. John Wiley and Sons, Chichester (2011)"},{"key":"3_CR16","doi-asserted-by":"publisher","unstructured":"Griman, A., Perez, M., Mendoza, L., Losavio, F.: Feature analysis for architectural evaluation methods. 79, 871\u2013888 (2006). https:\/\/doi.org\/10.1016\/j.jss.2005.12.015","DOI":"10.1016\/j.jss.2005.12.015"},{"key":"3_CR17","doi-asserted-by":"crossref","unstructured":"Pouloudi, A., Whitley, E.: Stakeholder identification in inter-organizational systems gaining insights for drug use management systems. 6, 1\u201314 (1997)","DOI":"10.1038\/sj.ejis.3000252"},{"key":"3_CR18","doi-asserted-by":"crossref","unstructured":"Pan, G.: Information systems project abandonment: a stakeholder analysis. 25, 173\u2013184 (2005)","DOI":"10.1016\/j.ijinfomgt.2004.12.003"},{"key":"3_CR19","doi-asserted-by":"crossref","unstructured":"Olander, S.: Stakeholder impact analysis in construction management. 25, 277\u2013287 (2007)","DOI":"10.1080\/01446190600879125"},{"key":"3_CR20","doi-asserted-by":"crossref","unstructured":"Bourne, L., Walker, D.H.T.: Visualizing and mapping stakeholder influence. 43, 649\u201360 (2005)","DOI":"10.1108\/00251740510597680"},{"key":"3_CR21","doi-asserted-by":"publisher","unstructured":"Alalwan, J.A., Weistroffer, H.R.: Enterprise content management research: a comprehensive review. 25, 441\u2013461 (2012). https:\/\/doi.org\/10.1108\/17410391211265133","DOI":"10.1108\/17410391211265133"},{"key":"3_CR22","unstructured":"Anheier, H.: Nonprofit Organizations: Theory, Management, Policy. Routledge, New York, NY (2005)"},{"key":"3_CR23","doi-asserted-by":"publisher","unstructured":"Wenger, E.: Communities of Practice and Social Learning Systems (2000). https:\/\/doi.org\/10.1177\/135050840072002","DOI":"10.1177\/135050840072002"},{"key":"3_CR24","unstructured":"Hansen, T.M., Nohria, N., Tierney, T.: What\u2019s Your Strategy for Managing Knowledge? Harvard Business Review, March-April 1999"},{"key":"3_CR25","unstructured":"Renshaw, S., Krishnaswamy, G.: Critiquing the knowledge management strategies of non-profit organizations in Australia. In: Proceedings of the World Academy of Science, Engineering and Technology (WASET) (2009)"},{"key":"3_CR26","doi-asserted-by":"crossref","unstructured":"Gregory, A., Rathi, D.: Open source tools for managing knowledge in a small non-profit organisation. 7, 285\u2013297 (2008)","DOI":"10.1142\/9789812837578_0024"},{"key":"3_CR27","doi-asserted-by":"crossref","unstructured":"Ragsdell, G., Espinet, E.O., Norris, M.: Knowledge management in the voluntary sector: a focus on sharing project know-how and expertise. 12, 351\u2013361 (2014)","DOI":"10.1057\/kmrp.2013.21"},{"key":"3_CR28","doi-asserted-by":"publisher","unstructured":"Rathi, D., Given, L.M.: Non-profit organizations\u2019 use of tools and technologies for knowledge management: a comparative study. 21, 718\u2013740 (2017). https:\/\/doi.org\/10.1108\/JKM-06-20-2016-0229","DOI":"10.1108\/JKM-06-20-2016-0229"},{"key":"3_CR29","unstructured":"Warier, S.: Knowledge Management. Vikas Publishing House Pvt Limited, Kolkata (2003)"},{"key":"3_CR30","volume-title":"Metadata for Information Management and Retrieval","author":"D Haynes","year":"2004","unstructured":"Haynes, D.: Metadata for Information Management and Retrieval. Facet Publishing, London (2004)"},{"key":"3_CR31","doi-asserted-by":"crossref","unstructured":"Ehrlich, K., Shami, N.S.: Searching for expertise. In: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI \u201808). ACM, New York, NY, USA (2008)","DOI":"10.1145\/1357054.1357224"},{"key":"3_CR32","doi-asserted-by":"publisher","unstructured":"Yang, Y., Xie, G.: Efficient identification of node importance in social networks. 52, 911\u2013922 (2016). https:\/\/doi.org\/10.1016\/j.ipm.2016.04.001","DOI":"10.1016\/j.ipm.2016.04.001"},{"key":"3_CR33","doi-asserted-by":"publisher","DOI":"10.1016\/B978-0-7506-7818-6.50029-3","volume-title":"Social Network Analysis in the KM Toolkit","author":"P Anklam","year":"2005","unstructured":"Anklam, P.: Social Network Analysis in the KM Toolkit. Elsevier Butterworth-Heinemann, London (2005)"},{"key":"3_CR34","volume-title":"The Hidden Power of Social Networks: Understanding How Work Really Gets Done in Organizations","author":"RLC Cross","year":"2004","unstructured":"Cross, R.L.C., Parker, A.: The Hidden Power of Social Networks: Understanding How Work Really Gets Done in Organizations. Harvard Business School Press, Boston (2004)"},{"key":"3_CR35","unstructured":"Hanneman, R.A., Riddle, M.: Introduction to social network methods. Riverside, CA (2005)"},{"key":"3_CR36","doi-asserted-by":"publisher","DOI":"10.1007\/978-1-349-13863-0","volume-title":"Project Research in Information Systems","author":"T Cornford","year":"1996","unstructured":"Cornford, T., Smithson, S.: Project Research in Information Systems. Palgrave Macmillan, Basingstoke (1996)"},{"key":"3_CR37","doi-asserted-by":"crossref","unstructured":"Evans, J.R., Mathur, A.: The value of online surveys. 15, 195\u2013219 (2005)","DOI":"10.1108\/10662240510590360"},{"key":"3_CR38","volume-title":"Business Research Methods","author":"A Bryman","year":"2007","unstructured":"Bryman, A., Bell, E.: Business Research Methods. Oxford Press, New York (2007)"},{"key":"3_CR39","doi-asserted-by":"crossref","unstructured":"Baruch, Y.: Response rate in academic studies-a comparative analysis. 52, 421\u2013438 (1999)","DOI":"10.1177\/001872679905200401"},{"key":"3_CR40","doi-asserted-by":"crossref","unstructured":"Chan, K., Liebowitz, J.: The synergy of social network analysis and knowledge mapping: a case study. 7, 19\u201335 (2006)","DOI":"10.1504\/IJMDM.2006.008169"},{"key":"3_CR41","volume-title":"Customer Surveying: A Guidebook for Service Managers","author":"F Van Bennekom","year":"2002","unstructured":"Van Bennekom, F.: Customer Surveying: A Guidebook for Service Managers. Customer Service Press, Boston (2002)"},{"key":"3_CR42","doi-asserted-by":"crossref","unstructured":"McKinlay, A.: The limits of knowledge management. 17, 76\u201388 (2002)","DOI":"10.1111\/1468-005X.00095"},{"key":"3_CR43","doi-asserted-by":"crossref","unstructured":"Dozier, A., Lurie, S., Fogg, T.: Social network analysis as a method of assessing medical-centre culture; three case studies. 84, 1029\u20131035 (2009)","DOI":"10.1097\/ACM.0b013e3181ad16d3"},{"key":"3_CR44","unstructured":"Prell, C.: Social Network Analysis: History, Theory and Methodology. Sage Publications, London (2012)"},{"key":"3_CR45","doi-asserted-by":"crossref","unstructured":"Long, J.C., Cunningham, F.C., Braithwaite, J.: Bridges, brokers and boundary spanners in collaborative networks: a systematic review. 13, 1\u201313 (2013)","DOI":"10.1186\/1472-6963-13-158"},{"key":"3_CR46","unstructured":"Matthews, L., Richard, P.: Who is central to a social network? It depends on your centrality measure (2012). http:\/\/www.activatenetworks.net\/blog\/who-is-central-to-a-social-network-it-depends-on-your-centrality-measure"},{"key":"3_CR47","unstructured":"Helms, R., Ignacio, R., Brinkkemper, S., Zonneveld, A.: Limitations of network analysis for studying efficiency and effectiveness of knowledge sharing. 8, 53\u201368 (2010)"},{"key":"3_CR48","unstructured":"Borgatti, S.P., Everett, M.G., Freeman, L.C.: UCINET for Windows: Software for Social Network Analysis. Analytic Technologies, Harvard, MA (2002)"}],"container-title":["Communications in Computer and Information Science","Knowledge Management in Organisations"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/link.springer.com\/content\/pdf\/10.1007\/978-3-031-34045-1_3","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2023,6,25]],"date-time":"2023-06-25T23:14:03Z","timestamp":1687734843000},"score":1,"resource":{"primary":{"URL":"https:\/\/link.springer.com\/10.1007\/978-3-031-34045-1_3"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2023]]},"ISBN":["9783031340444","9783031340451"],"references-count":48,"URL":"https:\/\/doi.org\/10.1007\/978-3-031-34045-1_3","relation":{},"ISSN":["1865-0929","1865-0937"],"issn-type":[{"type":"print","value":"1865-0929"},{"type":"electronic","value":"1865-0937"}],"subject":[],"published":{"date-parts":[[2023]]},"assertion":[{"value":"30 May 2023","order":1,"name":"first_online","label":"First Online","group":{"name":"ChapterHistory","label":"Chapter History"}},{"value":"KMO","order":1,"name":"conference_acronym","label":"Conference Acronym","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"International Conference on Knowledge Management in Organizations","order":2,"name":"conference_name","label":"Conference Name","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"Bangkok","order":3,"name":"conference_city","label":"Conference City","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"Thailand","order":4,"name":"conference_country","label":"Conference Country","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"2023","order":5,"name":"conference_year","label":"Conference Year","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"24 July 2023","order":7,"name":"conference_start_date","label":"Conference Start Date","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"27 July 2023","order":8,"name":"conference_end_date","label":"Conference End Date","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"17","order":9,"name":"conference_number","label":"Conference Number","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"kmo2023","order":10,"name":"conference_id","label":"Conference ID","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"https:\/\/kmo2023.com\/","order":11,"name":"conference_url","label":"Conference URL","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"Double-blind","order":1,"name":"type","label":"Type","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"Easy chair","order":2,"name":"conference_management_system","label":"Conference Management System","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"73","order":3,"name":"number_of_submissions_sent_for_review","label":"Number of Submissions Sent for Review","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"34","order":4,"name":"number_of_full_papers_accepted","label":"Number of Full Papers Accepted","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"0","order":5,"name":"number_of_short_papers_accepted","label":"Number of Short Papers Accepted","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"47% - The value is computed by the equation \"Number of Full Papers Accepted \/ Number of Submissions Sent for Review * 100\" and then rounded to a whole number.","order":6,"name":"acceptance_rate_of_full_papers","label":"Acceptance Rate of Full Papers","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"3","order":7,"name":"average_number_of_reviews_per_paper","label":"Average Number of Reviews per Paper","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"6","order":8,"name":"average_number_of_papers_per_reviewer","label":"Average Number of Papers per Reviewer","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"No","order":9,"name":"external_reviewers_involved","label":"External Reviewers Involved","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}}]}}