{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,3,27]],"date-time":"2025-03-27T19:53:00Z","timestamp":1743105180157,"version":"3.40.3"},"publisher-location":"Cham","reference-count":17,"publisher":"Springer Nature Switzerland","isbn-type":[{"type":"print","value":"9783031409707"},{"type":"electronic","value":"9783031409714"}],"license":[{"start":{"date-parts":[[2023,1,1]],"date-time":"2023-01-01T00:00:00Z","timestamp":1672531200000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.springernature.com\/gp\/researchers\/text-and-data-mining"},{"start":{"date-parts":[[2023,1,1]],"date-time":"2023-01-01T00:00:00Z","timestamp":1672531200000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/www.springernature.com\/gp\/researchers\/text-and-data-mining"}],"content-domain":{"domain":["link.springer.com"],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2023]]},"DOI":"10.1007\/978-3-031-40971-4_31","type":"book-chapter","created":{"date-parts":[[2023,8,28]],"date-time":"2023-08-28T04:02:25Z","timestamp":1693195345000},"page":"324-335","update-policy":"https:\/\/doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":0,"title":["Case Study on eCommerce Blibli: Customer Engagement as a Variable Mediating the Effect of eWom on Purchasing Decisions"],"prefix":"10.1007","author":[{"given":"Ujang","family":"Himanto","sequence":"first","affiliation":[]},{"given":"Adhitya Yoga","family":"Prasetya","sequence":"additional","affiliation":[]},{"given":"Rima","family":"Alifia","sequence":"additional","affiliation":[]},{"given":"Agus","family":"Rifai","sequence":"additional","affiliation":[]},{"given":"Fiqhi","family":"Aulia","sequence":"additional","affiliation":[]}],"member":"297","published-online":{"date-parts":[[2023,8,29]]},"reference":[{"issue":"3","key":"31_CR1","doi-asserted-by":"publisher","first-page":"121","DOI":"10.25077\/teknosi.v5i3.2019.121-129","volume":"5","author":"D Fatrina","year":"2020","unstructured":"Fatrina, D., Kamil, I., Hasan, A.: Pengaruh live-chat dan E-WOM Terhadap Pengambilan Keputusan Transaksi Online Pada Matketplace E-Commerce. J. Nas. Teknol. dan Sist. Inf. 5(3), 121\u2013129 (2020). https:\/\/doi.org\/10.25077\/teknosi.v5i3.2019.121-129","journal-title":"J. Nas. Teknol. dan Sist. Inf."},{"key":"31_CR2","doi-asserted-by":"crossref","unstructured":"Samoel, P.: Pengaruh karakteristik demografi, dimensi keterlibatan konsumen, dan pengenalan kebutuhan terhadap keputusan pembelian mobil Avanza. 7(2) (2019)","DOI":"10.37641\/jimkes.v7i2.230"},{"key":"31_CR3","unstructured":"Kartika, M., Ganarsih, R.L.: Analisis E-Wom, online shopping experience dan trust Terhadap Keputusan Pembelian dan Kepuasan Konsumen E-Commerce Shopee pada Mahasiswa Pascasarjana Universitas Riau. Tepak Manaj. Bisnis, XI(2), 289\u2013307 (2019)"},{"key":"31_CR4","doi-asserted-by":"publisher","unstructured":"Hari Suprapto, R.E.: Pernyataan Konsumen Lewat Internet (eWom), Harga, Dan Kualitas Pelayanan Terhadap Keputusan Pembelian. Equilib. J. Ekon. 17(1), 72 (2021). https:\/\/doi.org\/10.30742\/equilibrium.v17i1.1188","DOI":"10.30742\/equilibrium.v17i1.1188"},{"key":"31_CR5","doi-asserted-by":"crossref","unstructured":"Magdalena, M., Kunci, K., Pendahuluan, I.: Pengaruh Media Sosial Terhadap Keputusan Pembelian Di Toko Kaos Nias Gunungsitoli. 2(2), 313\u2013324 (2019)","DOI":"10.36778\/jesya.v2i2.108"},{"key":"31_CR6","doi-asserted-by":"crossref","unstructured":"Pratama, R., Yusuf, I.S.H.: Jurnal Mitra Manajemen (JMM Online) 4(11), 1534\u20131546 (2020)","DOI":"10.52160\/ejmm.v4i11.481"},{"issue":"1","key":"31_CR7","doi-asserted-by":"publisher","first-page":"16","DOI":"10.29264\/jkin.v14i1.2445","volume":"14","author":"D Pradana","year":"2018","unstructured":"Pradana, D., Hudayah, S., Rahmawati, R.: Pengaruh harga kualitas produk dan citra merek BRAND IMAGE terhadap keputusan pembelian motor. Kinerja 14(1), 16 (2018). https:\/\/doi.org\/10.29264\/jkin.v14i1.2445","journal-title":"Kinerja"},{"key":"31_CR8","doi-asserted-by":"publisher","unstructured":"Yudhi, P.: Social media marketing, electronic word of mouth dan customer engagement. Competence J. Manag. Stud. 14(1) (2020). https:\/\/doi.org\/10.21107\/kompetensi.v14i1.7153","DOI":"10.21107\/kompetensi.v14i1.7153"},{"key":"31_CR9","unstructured":"Alina Maftucha, I.M.B.D.: Social effect dari Wabah COVID-19 pada Electronic Word of Mouth (eWOM) yang dapat Meningkatkan Purchase Intention pada Toko Online (Studi Pada Toko Online Oleh-Oleh Umroh dan Haji Azzahro). 10(2017), 1\u201315 (2021)"},{"key":"31_CR10","unstructured":"Cahyono, F., Kusumawati, A., Kumadji, S.: Analisis faktor-faktor pembentuk electronic word-of-mouth (eWOM) dan pengaruhnya terhadap minat beli (Survei pada Followers Akun Instagram @saboten_shokudo). J. Adm. Bisnis S1 Univ. Brawijaya, 37(1), 148\u2013157 (2016)"},{"key":"31_CR11","doi-asserted-by":"crossref","unstructured":"Nurmalasari, L.: Pengaruh social media marketing dan keterlibatan konsumen terhadap keputusan pembelian secara online (studi kasus pada umkm bidang kuliner) the influence of social media marketing and consumer (Studies on culinary SMEs) 9(Sept), 288\u2013299 (2021)","DOI":"10.31846\/jae.v9i3.405"},{"key":"31_CR12","unstructured":"Ratulangi, U.S.: Jurnal ilmiah manajemen bisnis dan inovasi universitas sam ratulangi (jmbi unsrat) pengaruh. 7(3), 612\u2013627 (2020)"},{"key":"31_CR13","doi-asserted-by":"publisher","unstructured":"Wiranti, M.W., Nugraha, H.S.: Analisis strategi customer engagement terhadap loyalitas pada pt. Nasmoco Magelang. Jurnal Ilmu Administrasi Bisnis 6(1), 322\u2013331 (2016). https:\/\/doi.org\/10.14710\/jiab.2017.14591","DOI":"10.14710\/jiab.2017.14591"},{"issue":"2","key":"31_CR14","doi-asserted-by":"publisher","first-page":"405","DOI":"10.24912\/pr.v5i2.10243","volume":"5","author":"V Octavian","year":"2021","unstructured":"Octavian, V., Sari, W.P.: Pengaruh E-Wom Terhadap Customer Engagement Pelanggan Osbond Gym Bekasi Dalam Penerapan Protokol Kesehatan Covid-19. Prologia 5(2), 405 (2021). https:\/\/doi.org\/10.24912\/pr.v5i2.10243","journal-title":"Prologia"},{"key":"31_CR15","unstructured":"Adil, S., Asdar, M., Ismail, M., Fakultas, M., Universitas, E.: Minat beli sebagai variabel intervening (studi pada akun instagram eiwa) the influence of customers involvement and brand trust on decisions of purchase of products through intention to buy as intervienning variable (study on eiwa Instagram account), pp. 37\u201350 (2018)"},{"issue":"1","key":"31_CR16","doi-asserted-by":"publisher","first-page":"19","DOI":"10.31294\/ijse.v5i1.5861","volume":"5","author":"I Imron","year":"2019","unstructured":"Imron, I.: Analisa Pengaruh Kualitas Produk Terhadap Kepuasan Konsumen Menggunakan Metode Kuantitatif Pada CV. Meubele Berkah Tangerang. Indones. J. Softw. Eng. 5(1), 19\u201328 (2019). https:\/\/doi.org\/10.31294\/ijse.v5i1.5861","journal-title":"Indones. J. Softw. Eng."},{"issue":"2","key":"31_CR17","first-page":"205","volume":"7","author":"I Yuliafitri","year":"2018","unstructured":"Yuliafitri, I., Khoiriyah, A.N.: Pengaruh kepuasan muzakki. J. Ekon. Islam 7(2), 205\u2013218 (2018)","journal-title":"J. Ekon. Islam"}],"container-title":["Lecture Notes on Data Engineering and Communications Technologies","Advances in Intelligent Networking and Collaborative Systems"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/link.springer.com\/content\/pdf\/10.1007\/978-3-031-40971-4_31","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2023,8,28]],"date-time":"2023-08-28T04:12:09Z","timestamp":1693195929000},"score":1,"resource":{"primary":{"URL":"https:\/\/link.springer.com\/10.1007\/978-3-031-40971-4_31"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2023]]},"ISBN":["9783031409707","9783031409714"],"references-count":17,"URL":"https:\/\/doi.org\/10.1007\/978-3-031-40971-4_31","relation":{},"ISSN":["2367-4512","2367-4520"],"issn-type":[{"type":"print","value":"2367-4512"},{"type":"electronic","value":"2367-4520"}],"subject":[],"published":{"date-parts":[[2023]]},"assertion":[{"value":"29 August 2023","order":1,"name":"first_online","label":"First Online","group":{"name":"ChapterHistory","label":"Chapter History"}},{"value":"INCoS","order":1,"name":"conference_acronym","label":"Conference Acronym","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"International Conference on Intelligent Networking and Collaborative Systems","order":2,"name":"conference_name","label":"Conference Name","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"Chiang Mai University","order":3,"name":"conference_city","label":"Conference City","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"Thailand","order":4,"name":"conference_country","label":"Conference Country","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"2023","order":5,"name":"conference_year","label":"Conference Year","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"6 September 2023","order":7,"name":"conference_start_date","label":"Conference Start Date","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"8 September 2023","order":8,"name":"conference_end_date","label":"Conference End Date","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"15","order":9,"name":"conference_number","label":"Conference Number","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"incos2023","order":10,"name":"conference_id","label":"Conference ID","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"http:\/\/voyager.ce.fit.ac.jp\/conf\/incos\/2023\/","order":11,"name":"conference_url","label":"Conference URL","group":{"name":"ConferenceInfo","label":"Conference Information"}}]}}