{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,6,23]],"date-time":"2026-06-23T14:52:04Z","timestamp":1782226324557,"version":"3.54.5"},"publisher-location":"Cham","reference-count":41,"publisher":"Springer Nature Switzerland","isbn-type":[{"value":"9783031423062","type":"print"},{"value":"9783031423079","type":"electronic"}],"license":[{"start":{"date-parts":[[2023,1,1]],"date-time":"2023-01-01T00:00:00Z","timestamp":1672531200000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.springernature.com\/gp\/researchers\/text-and-data-mining"},{"start":{"date-parts":[[2023,1,1]],"date-time":"2023-01-01T00:00:00Z","timestamp":1672531200000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/www.springernature.com\/gp\/researchers\/text-and-data-mining"}],"content-domain":{"domain":["link.springer.com"],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2023]]},"DOI":"10.1007\/978-3-031-42307-9_19","type":"book-chapter","created":{"date-parts":[[2023,8,29]],"date-time":"2023-08-29T04:03:15Z","timestamp":1693281795000},"page":"258-272","update-policy":"https:\/\/doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":5,"title":["Managing Ethical Requirements Elicitation"],"prefix":"10.1007","author":[{"given":"Errikos","family":"Siakas","sequence":"first","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Harjinder","family":"Rahanu","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Joanna","family":"Loveday","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Elli","family":"Georgiadou","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Kerstin","family":"Siakas","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Margaret","family":"Ross","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"297","published-online":{"date-parts":[[2023,8,30]]},"reference":[{"issue":"4","key":"19_CR1","doi-asserted-by":"publisher","first-page":"58","DOI":"10.1109\/MS.2001.936219","volume":"18","author":"HF Hofmann","year":"2001","unstructured":"Hofmann, H.F., Lehner, F.: Requirements engineering as a success factor in software projects. IEEE Softw. 18(4), 58\u201366 (2001)","journal-title":"IEEE Softw."},{"key":"19_CR2","doi-asserted-by":"publisher","first-page":"371","DOI":"10.3390\/info10120371","volume":"10","author":"H Ferreira Martins","year":"2019","unstructured":"Ferreira Martins, H., et al.: Design thinking: challenges for software requirements elicitation. Information 10, 371 (2019). https:\/\/doi.org\/10.3390\/info10120371","journal-title":"Information"},{"key":"19_CR3","volume-title":"Requirements Engineering: A Good Practice Guide","author":"I Sommerville","year":"1997","unstructured":"Sommerville, I., Sawyer, S.: Requirements Engineering: A Good Practice Guide. Wiley (1997)"},{"key":"19_CR4","volume-title":"Requirements Engineering A good practice guide","author":"R Rowel","year":"1997","unstructured":"Rowel, R., Alfeche, K.: Requirements Engineering A good practice guide. John Wiley and Sons (1997)"},{"key":"19_CR5","unstructured":"Ryan, M.J.:\u00a0\u00a0The Role of Stakeholders in Requirements Elicitation, John Wiley & Sons Inc. (2014).\u00a0 https:\/\/onlinelibrary.wiley.com\/doi\/pdf\/10.1002\/j.2334-5837.2014.tb03131.x"},{"key":"19_CR6","doi-asserted-by":"publisher","unstructured":"Siakas, E., Rahanu, H., Georgiadou, E., Siakas, K.: Towards reducing communication gaps in multicultural and global requirements elicitation. In: Yilmaz, M., Clarke, P., Messnarz, R., Reiner, M. (eds.) EuroSPI. CCIS, vol. 1442, pp. 257\u2013277. Springer, Cham (2021). https:\/\/doi.org\/10.1007\/978-3-030-85521-5_17","DOI":"10.1007\/978-3-030-85521-5_17"},{"key":"19_CR7","doi-asserted-by":"publisher","unstructured":"Siakas, D., Siakas, K.: Value proposition through knowledge sharing and crowdsourcing: engaging users of social networking. J. Media Manag. Entrep. (JMME), 2(1), 124\u2013138 (2020).\u00a0https:\/\/doi.org\/10.4018\/JMME.2020010108,","DOI":"10.4018\/JMME.2020010108"},{"key":"19_CR8","unstructured":"Johnson, J.: CHAOS Report: Decision Latency Theory: It Is All About the Interval, The Standish Group\u00a0(2018)"},{"key":"19_CR9","doi-asserted-by":"crossref","unstructured":"Alflen, N.C., Prado, E.P. and Grotta, A.: A Model for Evaluating Requirements Elicitation Techniques in Software Development Projects. In: ICEIS, vol. (2), pp. 242\u2013249 (2020)","DOI":"10.5220\/0009397502420249"},{"key":"19_CR10","doi-asserted-by":"publisher","unstructured":"Davis, A., Dieste, O., Hickey, A., Juristo, N. and Moreno, A.M.: Effectiveness of requirements elicitation techniques: empirical results derived from a systematic review. In: 14th IEEE International Requirements Engineering Conference (RE 2006), Minneapolis\/St. Paul, MN, USA, pp. 179\u2013188 (2006). doi: https:\/\/doi.org\/10.1109\/RE.2006.17","DOI":"10.1109\/RE.2006.17"},{"key":"19_CR11","unstructured":"Valusek, J.R., Fryback, D.G.:\u00a0 Information requirements determination: Obstacles within, among and between participants. In: Gallers, R. (ed.) Information Analysis: Selected Readings, pp. 139\u2013151.\u00a0 Addison Wesley, Reading, MA, USA (1987)"},{"key":"19_CR12","doi-asserted-by":"publisher","unstructured":"Siakas, E., Rahanu, H., Georgiadou, E., Siakas, K.:\u00a0 Requirements Volatility in Multicultural Situational Contexts. In: Yilmaz, M., Clarke, P., Messnarz, R., W\u00f6ran, B. (eds) Systems, Software and Services Process Improvement. EuroSPI 2022. Communications in Computer and Information Science, vol. 1646, pp. 633\u2013655 (2022). Springer, Cham. https:\/\/doi.org\/10.1007\/978-3-031-15559-8_45","DOI":"10.1007\/978-3-031-15559-8_45"},{"key":"19_CR13","unstructured":"Kallman, E.A., Grillo, J.P.:\u00a0 Ethical Decision Making and Information Technology: An Introduction with Cases New York: McGraw-Hill Inc.\u00a0(1996)"},{"key":"19_CR14","volume-title":"Ethical Aspects of Information Technology Englewood Cliffs","author":"RA Spinello","year":"1995","unstructured":"Spinello, R.A.: Ethical Aspects of Information Technology Englewood Cliffs. Prentice-Hall Inc, New Jersey (1995)"},{"issue":"5","key":"19_CR15","first-page":"525","volume":"24","author":"M Korsaa","year":"2012","unstructured":"Korsaa, M., et al.: The SPI Manifesto and the ECQA SPI manager certification scheme. J. Softw.: Evolut. Proc. 24(5), 525\u2013540 (2012)","journal-title":"J. Softw.: Evolut. Proc."},{"issue":"4","key":"19_CR16","doi-asserted-by":"publisher","first-page":"381","DOI":"10.1002\/smr.570","volume":"25","author":"M Korsaa","year":"2013","unstructured":"Korsaa, M., et al.: The people aspects in modern process improvement management approaches. J. Softw. Evolut. Proc. 25(4), 381\u2013391 (2013)","journal-title":"J. Softw. Evolut. Proc."},{"issue":"3","key":"19_CR17","doi-asserted-by":"publisher","first-page":"284","DOI":"10.1002\/smr.1586","volume":"26","author":"R Messnarz","year":"2014","unstructured":"Messnarz, R., et al.: Social responsibility aspects supporting the success of SPI. J. Softw. Evolut. Proc. 26(3), 284\u2013294 (2014)","journal-title":"J. Softw. Evolut. Proc."},{"key":"19_CR18","unstructured":"Sanchez-Gordon, M.L., Colomo-Palacios, R.,\u00a0 Amescua, A.: Towards measuring the impact of the SPI manifesto: a systematic review. In: Proceedings of European System and Software Process Improvement and Innovation Conference, pp. 100\u2013110 (2013)"},{"key":"19_CR19","unstructured":"Stieglitz, C.:\u00a0 Beginning at the end\u2014requirements gathering lessons from a flowchart junkie. Paper presented at Project Management Institute Global Congress, Vancouver, British Columbia, Canada. Newtown Square, PA: Project Management Institute (2012).\u00a0\u00a0https:\/\/www.pmi.org\/learning\/library\/requirements-gathering-lessons-flowchart-junkie-5981 (Accessed 12 April 2023)"},{"issue":"7","key":"19_CR20","first-page":"306","volume":"6","author":"A Hussain","year":"2016","unstructured":"Hussain, A., Mkpojiogu, E.O.C., Kamal, F.M.: The Role of requirements in the success or failure of software project. Int. Rev. Manag. Mark. 6(7), 306\u2013311 (2016)","journal-title":"Int. Rev. Manag. Mark."},{"key":"19_CR21","doi-asserted-by":"publisher","DOI":"10.1016\/j.techsoc.2021.101626","volume":"66","author":"SA Raza","year":"2021","unstructured":"Raza, S.A.: Managing ethical requirements elicitation of complex socio-technical systems with critical systems thinking: A case of course-timetabling project. Technol. Soc. 66, 101626 (2021). https:\/\/doi.org\/10.1016\/j.techsoc.2021.101626","journal-title":"Technol. Soc."},{"key":"19_CR22","unstructured":"Christel, M., Kang, K.:\u00a0 Issues in Requirements Elicitation. Software Engineering Institute, Carnegie Mellon University, Pittsburgh, Pennsylvania, Technical Report CMU\/SEI-92-TR-012 (2012).\u00a0\u00a0http:\/\/resources.sei.cmu.edu\/library\/asset-view.cfm?AssetID=12553 (Accessed 12 April 2023)"},{"issue":"1","key":"19_CR23","doi-asserted-by":"publisher","first-page":"1","DOI":"10.1186\/s13174-015-0021-9","volume":"6","author":"N Seyff","year":"2015","unstructured":"Seyff, N., Todoran, I., Caluser, K., Singer, L., Glinz, M.: Using popular social network sites to support requirements elicitation, prioritization and negotiation. J. Internet Serv. Appli. 6(1), 1\u201316 (2015). https:\/\/doi.org\/10.1186\/s13174-015-0021-9","journal-title":"J. Internet Serv. Appli."},{"key":"19_CR24","doi-asserted-by":"publisher","unstructured":"Elrakaiby, Y., Ferrari, A., Spoletini, P., Gnesi, S., Nuseibeh, B.: Using argumentation to explain ambiguity in requirements elicitation interviews. In: IEEE 25th International Requirements Engineering Conference (RE), Lisbon, Portugal, vol. 2017, pp. 51\u201360 (2017). https:\/\/doi.org\/10.1109\/RE.2017.27","DOI":"10.1109\/RE.2017.27"},{"issue":"3","key":"19_CR25","doi-asserted-by":"publisher","first-page":"333","DOI":"10.1007\/s00766-016-0249-3","volume":"21","author":"A Ferrari","year":"2016","unstructured":"Ferrari, A., Spoletini, P., Gnesi, S.: Ambiguity and tacit knowledge in requirements elicitation interviews. Requirements Eng. 21(3), 333\u2013355 (2016). https:\/\/doi.org\/10.1007\/s00766-016-0249-3","journal-title":"Requirements Eng."},{"key":"19_CR26","doi-asserted-by":"publisher","first-page":"107","DOI":"10.1007\/s10515-006-5468-2","volume":"13","author":"V Ambriola","year":"2006","unstructured":"Ambriola, V., Gervasi, V.: On the systematic analysis of natural language requirements with Circe. Autom. Softw. Eng. 13, 107\u2013167 (2006). https:\/\/doi.org\/10.1007\/s10515-006-5468-2","journal-title":"Autom. Softw. Eng."},{"key":"19_CR27","volume-title":"The Right and the Good","author":"WD Ross","year":"1930","unstructured":"Ross, W.D.: The Right and the Good. Clarendon Press (1930)"},{"key":"19_CR28","unstructured":"Hamelink, C.J.:\u00a0 The Ethics of Cyberspace. Sage Publications Limited\u00a0(2000)"},{"key":"19_CR29","doi-asserted-by":"crossref","unstructured":"Antona, M., A., Ntoa, S., Adami, I. and Stephanidis, C. (2009). User requirements elicitation for universal access. In The Universal Access Handbook, Taylor & Francis","DOI":"10.1201\/9781420064995-c15"},{"key":"19_CR30","first-page":"964","volume-title":"The Human-Computer Interaction Handbook: Fundamentals, Evolving Technologies and Emerging Applications","author":"J Blomberg","year":"2002","unstructured":"Blomberg, J., Burrell, M., Guest, G.: An ethnographic approach to design. In: Jacko, J.A., Sears, A. (eds.) The Human-Computer Interaction Handbook: Fundamentals, Evolving Technologies and Emerging Applications, pp. 964\u2013986. Lawrence Erlbaum Associates, Mahwah, NJ (2002)"},{"key":"19_CR31","doi-asserted-by":"publisher","unstructured":"Mulla, N.:\u00a0 A new approach to requirement elicitation based on stakeholder recommendation and collaborative filtering. Int. J. Softw. Eng. Appli. 3(3)\u00a0(2012).\u00a0https:\/\/doi.org\/10.5121\/ijsea.2012.3305","DOI":"10.5121\/ijsea.2012.3305"},{"key":"19_CR32","unstructured":"Vashistha, S.:\u00a0 Ambiguity in Natural Language Processing (2021).\u00a0\u00a0http:\/\/blog.ncuindia.edu\/2021\/02\/ambiguity-in-natural-language-processing.html (Accessed: 12 April 2023)"},{"key":"19_CR33","unstructured":"Stair, R., Reynolds, G.:\u00a0\u00a0Fundamentals of Information Systems, Cengage Learning, 9th edn.\u00a0 (2017)"},{"key":"19_CR34","doi-asserted-by":"publisher","unstructured":"Kengphanphanit, N. and Muechaisri, P. (2020). Automatic requirements elicitation from social media (ARESM). In: Proceedings of the 2020 International Conference on Computer Communication and Information Systems, August 2020, pp 57\u201362. https:\/\/doi.org\/10.1145\/3418994.3419004","DOI":"10.1145\/3418994.3419004"},{"key":"19_CR35","volume-title":"User Stories Applied: For Agile Software Development","author":"M Cohn","year":"2004","unstructured":"Cohn, M.: User Stories Applied: For Agile Software Development. Pearson Education Inc., Boston, MA (2004)"},{"key":"19_CR36","unstructured":"Agile Alliance. What does INVEST Stand For?\u00a0(2023).\u00a0\u00a0https:\/\/www.agilealliance.org\/glossary\/invest\/ (Accessed 17 May 2023)"},{"key":"19_CR37","unstructured":"British Computer Society. BCS Code of Conduct (2023).\u00a0\u00a0https:\/\/www.bcs.org\/membership-and-registrations\/become-a-member\/bcs-code-of-conduct\/ (Accessed 17 May 2023]"},{"key":"19_CR38","unstructured":"INCOSE. INCOSE Guide to Writing Requirements V3.1 Summary Sheet (2022).\u00a0\u00a0https:\/\/www.incose.org\/docs\/default-source\/working-groups\/requirements-wg\/rwg_products\/incose_rwg_gtwr_summary_sheet_2022.pdf?sfvrsn=a95a6fc7_2 (Accessed 17 May 2023)"},{"key":"19_CR39","unstructured":"ISO.\u00a0 ISO\/IEC\/IEEE 29148:2018 Systems and software engineering - Life cycle processes - Requirements engineering (2018).\u00a0\u00a0https:\/\/www.iso.org\/obp\/ui\/#iso:std:iso-iec-ieee:29148:ed-2:v1:en (Accessed 17 May 2023)"},{"issue":"1","key":"19_CR40","doi-asserted-by":"publisher","first-page":"60","DOI":"10.1145\/242857.242875","volume":"40","author":"DG Johnson","year":"1997","unstructured":"Johnson, D.G.: Ethics online. Commun. ACM 40(1), 60\u201365 (1997)","journal-title":"Commun. ACM"},{"key":"19_CR41","unstructured":"Mendelow, A.L.: Environmental scanning: the impact of the stakeholder concept. In: Proceedings From the Second International Conference on Information Systems, pp. 407\u2013418. Cambridge, MA (1991)"}],"container-title":["Communications in Computer and Information Science","Systems, Software and Services Process Improvement"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/link.springer.com\/content\/pdf\/10.1007\/978-3-031-42307-9_19","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2023,8,29]],"date-time":"2023-08-29T04:07:44Z","timestamp":1693282064000},"score":1,"resource":{"primary":{"URL":"https:\/\/link.springer.com\/10.1007\/978-3-031-42307-9_19"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2023]]},"ISBN":["9783031423062","9783031423079"],"references-count":41,"URL":"https:\/\/doi.org\/10.1007\/978-3-031-42307-9_19","relation":{},"ISSN":["1865-0929","1865-0937"],"issn-type":[{"value":"1865-0929","type":"print"},{"value":"1865-0937","type":"electronic"}],"subject":[],"published":{"date-parts":[[2023]]},"assertion":[{"value":"30 August 2023","order":1,"name":"first_online","label":"First Online","group":{"name":"ChapterHistory","label":"Chapter History"}},{"value":"EuroSPI","order":1,"name":"conference_acronym","label":"Conference Acronym","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"European Conference on Software Process Improvement","order":2,"name":"conference_name","label":"Conference Name","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"Grenoble","order":3,"name":"conference_city","label":"Conference City","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"France","order":4,"name":"conference_country","label":"Conference Country","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"2023","order":5,"name":"conference_year","label":"Conference Year","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"30 August 2023","order":7,"name":"conference_start_date","label":"Conference Start Date","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"1 September 2023","order":8,"name":"conference_end_date","label":"Conference End Date","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"30","order":9,"name":"conference_number","label":"Conference Number","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"eurospi2023","order":10,"name":"conference_id","label":"Conference ID","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"https:\/\/conference.eurospi.net\/","order":11,"name":"conference_url","label":"Conference URL","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"Open","order":1,"name":"type","label":"Type","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"conference website","order":2,"name":"conference_management_system","label":"Conference Management System","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"100","order":3,"name":"number_of_submissions_sent_for_review","label":"Number of Submissions Sent for Review","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"47","order":4,"name":"number_of_full_papers_accepted","label":"Number of Full Papers Accepted","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"0","order":5,"name":"number_of_short_papers_accepted","label":"Number of Short Papers Accepted","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"47% - The value is computed by the equation \"Number of Full Papers Accepted \/ Number of Submissions Sent for Review * 100\" and then rounded to a whole number.","order":6,"name":"acceptance_rate_of_full_papers","label":"Acceptance Rate of Full Papers","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"3","order":7,"name":"average_number_of_reviews_per_paper","label":"Average Number of Reviews per Paper","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"No","order":9,"name":"external_reviewers_involved","label":"External Reviewers Involved","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}}]}}