{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,2,5]],"date-time":"2026-02-05T10:44:24Z","timestamp":1770288264639,"version":"3.49.0"},"publisher-location":"Cham","reference-count":43,"publisher":"Springer International Publishing","isbn-type":[{"value":"9783031447204","type":"print"},{"value":"9783031447211","type":"electronic"}],"license":[{"start":{"date-parts":[[2024,1,1]],"date-time":"2024-01-01T00:00:00Z","timestamp":1704067200000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.springernature.com\/gp\/researchers\/text-and-data-mining"},{"start":{"date-parts":[[2024,1,1]],"date-time":"2024-01-01T00:00:00Z","timestamp":1704067200000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/www.springernature.com\/gp\/researchers\/text-and-data-mining"}],"content-domain":{"domain":["link.springer.com"],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2024]]},"DOI":"10.1007\/978-3-031-44721-1_43","type":"book-chapter","created":{"date-parts":[[2024,1,1]],"date-time":"2024-01-01T02:05:07Z","timestamp":1704074707000},"page":"573-590","update-policy":"https:\/\/doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":2,"title":["The Use of Technology Enhancing Tourist Engagement at an Archaeological Site: A Cross-Cultural Analysis"],"prefix":"10.1007","author":[{"ORCID":"https:\/\/orcid.org\/0000-0002-9772-2098","authenticated-orcid":false,"given":"Giovanni","family":"Baldi","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-4429-1001","authenticated-orcid":false,"given":"Antonio","family":"Botti","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"297","published-online":{"date-parts":[[2024,1,1]]},"reference":[{"issue":"7","key":"43_CR1","doi-asserted-by":"publisher","first-page":"242","DOI":"10.1108\/EJIM-09-2022-0540","volume":"26","author":"O Troisi","year":"2023","unstructured":"Troisi, O., Visvizi, A., Grimaldi, M.: Digitalizing business models in hospitality ecosystems: toward data-driven innovation. Eur. J. Innov. Manag. 26(7), 242\u2013277 (2023)","journal-title":"Eur. J. Innov. Manag."},{"key":"43_CR2","doi-asserted-by":"crossref","unstructured":"Troisi, O., Grimaldi, M., Visvizi, A.: Digital transformation in tourism ecosystems: what impact on sustainability and innovation?. In: Research and Innovation Forum 2022: Rupture, Resilience and Recovery in the Post-Covid World, pp. 73\u201381. Springer International Publishing, Cham (2023)","DOI":"10.1007\/978-3-031-19560-0_5"},{"key":"43_CR3","doi-asserted-by":"crossref","unstructured":"Visvizi, A., Troisi, O., Saeedi, K. (eds.): Research and Innovation Forum 2021: Managing Continuity, Innovation, and Change in the Post-Covid World: Technology, Politics and Society. Springer Nature (2021)","DOI":"10.1007\/978-3-030-84311-3"},{"key":"43_CR4","doi-asserted-by":"crossref","unstructured":"Visvizi, A., Troisi, O., Grimaldi, M. (eds.): Research and Innovation Forum 2022: Rupture, Resilience and Recovery in the Post-Covid World. Springer Nature (2023)","DOI":"10.1007\/978-3-031-19560-0"},{"key":"43_CR5","doi-asserted-by":"crossref","unstructured":"Alexa, L., P\u00eeslaru, M., Avasilc\u0103i, S.: From industry 4.0 to industry 5.0\u2014an overview of European Union enterprises. In: Sustainability and Innovation in Manufacturing Enterprises: Indicators, Models and Assessment for Industry 5.0, pp. 221\u2013231 (2022)","DOI":"10.1007\/978-981-16-7365-8_8"},{"key":"43_CR6","doi-asserted-by":"publisher","first-page":"144","DOI":"10.1016\/j.ijhm.2018.05.020","volume":"75","author":"J Ahn","year":"2018","unstructured":"Ahn, J., Back, K.J.: Antecedents and consequences of customer brand engagement in integrated resorts. Int. J. Hosp. Manag. 75, 144\u2013152 (2018)","journal-title":"Int. J. Hosp. Manag."},{"key":"43_CR7","doi-asserted-by":"crossref","unstructured":"Hollebeek, L.D., Sprott, D.E., Andreassen, T.W., Costley, C., Klaus, P., Kuppelwieser, V., Rather, R.A., et al.: Customer engagement in evolving technological environments: synopsis and guiding propositions. European J. Market. 53(9), 2018\u20132023 (2019)","DOI":"10.1108\/EJM-09-2019-970"},{"issue":"3","key":"43_CR8","doi-asserted-by":"publisher","first-page":"304","DOI":"10.1177\/1096348012451456","volume":"38","author":"KKF So","year":"2014","unstructured":"So, K.K.F., King, C., Sparks, B.: Customer engagement with tourism brands: scale development and validation. J. Hosp. Tourism Res. 38(3), 304\u2013329 (2014)","journal-title":"J. Hosp. Tourism Res."},{"issue":"3","key":"43_CR9","doi-asserted-by":"publisher","first-page":"247","DOI":"10.1177\/1094670510375461","volume":"13","author":"PC Verhoef","year":"2010","unstructured":"Verhoef, P.C., Reinartz, W.J., Krafft, M.: Customer engagement as a new perspective in customer management. J. Serv. Res. 13(3), 247\u2013252 (2010)","journal-title":"J. Serv. Res."},{"issue":"4","key":"43_CR10","doi-asserted-by":"publisher","first-page":"399","DOI":"10.1123\/jsm.2013-0199","volume":"28","author":"M Yoshida","year":"2014","unstructured":"Yoshida, M., Gordon, B., Nakazawa, M., Biscaia, R.: Conceptualization and measurement of fan engagement: empirical evidence from a professional sport context. J. Sport Manag. 28(4), 399\u2013417 (2014)","journal-title":"J. Sport Manag."},{"key":"43_CR11","doi-asserted-by":"crossref","unstructured":"Vargo, S.L., Lusch, R.F., Horbel, C., Wieland, H.: Alternative logics for service (s): from hybrid systems to service ecosystems. In: Taking the Pulse of Economic Development: Service Trends, pp. 123\u2013135. Carl Hanser Verlag (2011)","DOI":"10.3139\/9783446428317.011"},{"issue":"3","key":"43_CR12","doi-asserted-by":"publisher","first-page":"252","DOI":"10.1177\/1094670511411703","volume":"14","author":"RJ Brodie","year":"2011","unstructured":"Brodie, R.J., Hollebeek, L.D., Juri\u0107, B., Ili\u0107, A.: Customer engagement: conceptual domain, fundamental propositions, and implications for research. J. Serv. Res. 14(3), 252\u2013271 (2011)","journal-title":"J. Serv. Res."},{"issue":"2","key":"43_CR13","doi-asserted-by":"publisher","first-page":"149","DOI":"10.1016\/j.intmar.2013.12.002","volume":"28","author":"LD Hollebeek","year":"2014","unstructured":"Hollebeek, L.D., Glynn, M.S., Brodie, R.J.: Consumer brand engagement in social media: conceptualization, scale development and validation. J. Interact. Mark. 28(2), 149\u2013165 (2014)","journal-title":"J. Interact. Mark."},{"issue":"1","key":"43_CR14","doi-asserted-by":"publisher","first-page":"85","DOI":"10.1177\/1470593118772207","volume":"19","author":"O Troisi","year":"2019","unstructured":"Troisi, O., Santovito, S., Carrubbo, L., Sarno, D.: Evaluating festival attributes adopting SD logic: the mediating role of visitor experience and visitor satisfaction. Mark. Theory 19(1), 85\u2013102 (2019)","journal-title":"Mark. Theory"},{"issue":"2","key":"43_CR15","doi-asserted-by":"publisher","first-page":"116","DOI":"10.1080\/08911762.2018.1454995","volume":"32","author":"RA Rather","year":"2019","unstructured":"Rather, R.A.: Consequences of consumer engagement in service marketing: an empirical exploration. J. Glob. Mark. 32(2), 116\u2013135 (2019)","journal-title":"J. Glob. Mark."},{"issue":"6","key":"43_CR16","doi-asserted-by":"publisher","first-page":"871","DOI":"10.1080\/13683500.2020.1765321","volume":"24","author":"SM Rasoolimanesh","year":"2021","unstructured":"Rasoolimanesh, S.M., Khoo-Lattimore, C., Md Noor, S., Jaafar, M., Konar, R.: Tourist engagement and loyalty: gender matters? Curr. Issue Tour. 24(6), 871\u2013885 (2021)","journal-title":"Curr. Issue Tour."},{"issue":"3","key":"43_CR17","doi-asserted-by":"publisher","first-page":"368","DOI":"10.1177\/1467358418761211","volume":"19","author":"SMC Loureiro","year":"2019","unstructured":"Loureiro, S.M.C., Sarmento, E.M.: Place attachment and tourist engagement of major visitor attractions in Lisbon. Tour. Hosp. Res. 19(3), 368\u2013381 (2019)","journal-title":"Tour. Hosp. Res."},{"issue":"5","key":"43_CR18","first-page":"20","volume":"38","author":"G Kearsley","year":"1998","unstructured":"Kearsley, G., Shneiderman, B.: Engagement theory: a framework for technology-based teaching and learning. Educ. Technol. 38(5), 20\u201323 (1998)","journal-title":"Educ. Technol."},{"key":"43_CR19","doi-asserted-by":"crossref","unstructured":"Davis, F.D.: Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS Quart., 319\u2013340 (1989)","DOI":"10.2307\/249008"},{"key":"43_CR20","doi-asserted-by":"crossref","unstructured":"Venkatesh, V., Thong, J.Y., Xu, X.: Consumer acceptance and use of information technology: extending the unified theory of acceptance and use of technology. MIS Quart., 157\u2013178 (2012)","DOI":"10.2307\/41410412"},{"issue":"3","key":"43_CR21","doi-asserted-by":"publisher","first-page":"537","DOI":"10.1111\/1468-2354.00028","volume":"40","author":"J Eaton","year":"1999","unstructured":"Eaton, J., Kortum, S.: International technology diffusion: theory and measurement. Int. Econ. Rev. 40(3), 537\u2013570 (1999)","journal-title":"Int. Econ. Rev."},{"key":"43_CR22","doi-asserted-by":"crossref","unstructured":"Barile, S., Ciasullo, M.V., Troisi, O., Sarno, D.: The role of technology and institutions in tourism service ecosystems: findings from a case study. The TQM J. (2017)","DOI":"10.1108\/TQM-06-2017-0068"},{"key":"43_CR23","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijhm.2020.102595","volume":"90","author":"M Lee","year":"2020","unstructured":"Lee, M., Lee, S.A., Jeong, M., Oh, H.: Quality of virtual reality and its impacts on behavioral intention. Int. J. Hosp. Manag. 90, 102595 (2020)","journal-title":"Int. J. Hosp. Manag."},{"key":"43_CR24","doi-asserted-by":"publisher","DOI":"10.1016\/j.jretconser.2020.102056","volume":"55","author":"LD Hollebeek","year":"2020","unstructured":"Hollebeek, L.D., Clark, M.K., Andreassen, T.W., Sigurdsson, V., Smith, D.: Virtual reality through the customer journey: framework and propositions. J. Retail. Consum. Serv. 55, 102056 (2020)","journal-title":"J. Retail. Consum. Serv."},{"key":"43_CR25","doi-asserted-by":"crossref","unstructured":"Flavi\u00e1n, C., Ib\u00e1\u00f1ez-S\u00e1nchez, S., Or\u00fas, C.: Integrating virtual reality devices into the body: effects of technological embodiment on customer engagement and behavioral intentions toward the destination. In: Future of Tourism Marketing, pp. 79\u201394. Routledge (2021)","DOI":"10.4324\/9781003176039-8"},{"key":"43_CR26","doi-asserted-by":"publisher","first-page":"321","DOI":"10.1016\/j.tourman.2013.12.011","volume":"42","author":"B Taheri","year":"2014","unstructured":"Taheri, B., Jafari, A., O\u2019Gorman, K.: Keeping your audience: presenting a visitor engagement scale. Tour. Manage. 42, 321\u2013329 (2014)","journal-title":"Tour. Manage."},{"issue":"7\u20138","key":"43_CR27","doi-asserted-by":"publisher","first-page":"559","DOI":"10.1080\/02642069.2019.1570152","volume":"39","author":"SM Rasoolimanesh","year":"2019","unstructured":"Rasoolimanesh, S.M., Md Noor, S., Schuberth, F., Jaafar, M.: Investigating the effects of tourist engagement on satisfaction and loyalty. Serv. Ind. J. 39(7\u20138), 559\u2013574 (2019)","journal-title":"Serv. Ind. J."},{"key":"43_CR28","doi-asserted-by":"publisher","first-page":"153","DOI":"10.1016\/j.annals.2019.03.009","volume":"76","author":"H Lin","year":"2019","unstructured":"Lin, H., Zhang, M., Gursoy, D., Fu, X.: Impact of tourist-to-tourist interaction on tourism experience: the mediating role of cohesion and intimacy. Ann. Tour. Res. 76, 153\u2013167 (2019)","journal-title":"Ann. Tour. Res."},{"key":"43_CR29","first-page":"477","volume-title":"Readings in Attitude Theory and Measurement","author":"M Fishbein","year":"1967","unstructured":"Fishbein, M.: Attitude and the prediction of behavior. In: Fishbein, M. (ed.) Readings in Attitude Theory and Measurement, pp. 477\u2013492. JohnWiley, New York (1967)"},{"issue":"5","key":"43_CR30","doi-asserted-by":"publisher","first-page":"888","DOI":"10.1037\/0033-2909.84.5.888","volume":"84","author":"I Ajzen","year":"1977","unstructured":"Ajzen, I., Fishbein, M.: Attitude-behavior relations: a theoretical analysis and review of empirical research. Psychol. Bull. 84(5), 888 (1977)","journal-title":"Psychol. Bull."},{"key":"43_CR31","volume":"16","author":"JD Villamediana-Pedrosa","year":"2020","unstructured":"Villamediana-Pedrosa, J.D., Vila-Lopez, N., K\u00fcster-Boluda, I.: Predictors of tourist engagement: travel motives and tourism destination profiles. J. Destin. Mark. Manag. 16, 100412 (2020)","journal-title":"J. Destin. Mark. Manag."},{"key":"43_CR32","unstructured":"UNESCO: World heritage convention archaeological areas of Pompei, Herculaneum and Torre Annunziata (2023). Available at: https:\/\/whc.unesco.org\/en\/list\/829\/ (Last access: 04\/04\/2023)"},{"key":"43_CR33","unstructured":"Statista Research Department: Number of visitors to Pompeii archaeological site Italy 2019\u20132021 (2022). Available at: https:\/\/www.statista.com\/statistics\/1034399\/number-of-visitors-to-pompeii-herculaneum-and-torre-annunziata-italy\/ (Last access: 04\/04\/2023)"},{"key":"43_CR34","unstructured":"R Core Team. R: A language and environment for statistical computing. R Foundation for Statistical Computing, Vienna, Austria (2016). http:\/\/www.R-project.org\/"},{"key":"43_CR35","doi-asserted-by":"crossref","unstructured":"Urdinez, F., Cruz, A.: R for Political Data Science: A Practical Guide. CRC Press (2020)","DOI":"10.1201\/9781003010623"},{"issue":"2","key":"43_CR36","doi-asserted-by":"publisher","first-page":"153","DOI":"10.1177\/0047287509336473","volume":"49","author":"Y Reisinger","year":"2010","unstructured":"Reisinger, Y., Crotts, J.C.: Applying Hofstede\u2019s national culture measures in tourism research: illuminating issues of divergence and convergence. J. Travel Res. 49(2), 153\u2013164 (2010)","journal-title":"J. Travel Res."},{"issue":"1","key":"43_CR37","doi-asserted-by":"publisher","first-page":"11","DOI":"10.1177\/147059580111002","volume":"1","author":"G Hofstede","year":"2001","unstructured":"Hofstede, G.: Culture\u2019s recent consequences: using dimension scores in theory and research. Inter. J. Cross Cult. Manage. 1(1), 11\u201317 (2001)","journal-title":"Inter. J. Cross Cult. Manage."},{"key":"43_CR38","unstructured":"Bollinger, D., Hofstede, G.H.: Internationality: cultural differences in management. Guerini e Associati, Milano (1989)"},{"issue":"4","key":"43_CR39","first-page":"15","volume":"10","author":"G Hofstede","year":"1980","unstructured":"Hofstede, G.: Culture and organizations. Int. Stud. Manag. Organ. 10(4), 15\u201341 (1980)","journal-title":"Int. Stud. Manag. Organ."},{"key":"43_CR40","unstructured":"Lonner, W.J., Berry, J.W., Hofstede, G.H.: Culture's consequences: international differences in work-related values. University of Illinois at Urbana-Champaign's Academy for Entrepreneurial Leadership Historical Research Reference in Entrepreneurship (1980)"},{"key":"43_CR41","doi-asserted-by":"crossref","unstructured":"Srite, M., & Karahanna, E.: The role of espoused national cultural values in technology acceptance. MIS Quart. 679\u2013704 (2006)","DOI":"10.2307\/25148745"},{"issue":"4","key":"43_CR42","first-page":"394","volume":"11","author":"A Gogus","year":"2012","unstructured":"Gogus, A., Nistor, N., Riley, R.W., Lerche, T.: Educational technology acceptance across cultures: a validation of the unified theory of acceptance and use of technology in the context of Turkish national culture. Turkish Online J. Educ. Tech.-TOJET 11(4), 394\u2013408 (2012)","journal-title":"Turkish Online J. Educ. Tech.-TOJET"},{"key":"43_CR43","doi-asserted-by":"publisher","first-page":"418","DOI":"10.1016\/j.chb.2015.04.024","volume":"50","author":"G Baptista","year":"2015","unstructured":"Baptista, G., Oliveira, T.: Understanding mobile banking: the unified theory of acceptance and use of technology combined with cultural moderators. Comput. Hum. Behav. 50, 418\u2013430 (2015)","journal-title":"Comput. Hum. Behav."}],"container-title":["Springer Proceedings in Complexity","Research and Innovation Forum 2023"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/link.springer.com\/content\/pdf\/10.1007\/978-3-031-44721-1_43","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2024,2,22]],"date-time":"2024-02-22T07:39:15Z","timestamp":1708587555000},"score":1,"resource":{"primary":{"URL":"https:\/\/link.springer.com\/10.1007\/978-3-031-44721-1_43"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2024]]},"ISBN":["9783031447204","9783031447211"],"references-count":43,"URL":"https:\/\/doi.org\/10.1007\/978-3-031-44721-1_43","relation":{},"ISSN":["2213-8684","2213-8692"],"issn-type":[{"value":"2213-8684","type":"print"},{"value":"2213-8692","type":"electronic"}],"subject":[],"published":{"date-parts":[[2024]]},"assertion":[{"value":"1 January 2024","order":1,"name":"first_online","label":"First Online","group":{"name":"ChapterHistory","label":"Chapter History"}},{"value":"RIIFORUM","order":1,"name":"conference_acronym","label":"Conference Acronym","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"The International Research & Innovation Forum","order":2,"name":"conference_name","label":"Conference Name","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"Krak\u00f3w","order":3,"name":"conference_city","label":"Conference City","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"Greece","order":4,"name":"conference_country","label":"Conference Country","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"2023","order":5,"name":"conference_year","label":"Conference Year","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"12 April 2023","order":7,"name":"conference_start_date","label":"Conference Start Date","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"14 April 2023","order":8,"name":"conference_end_date","label":"Conference End Date","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"riiforum2023","order":10,"name":"conference_id","label":"Conference ID","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"https:\/\/rii-forum.org\/","order":11,"name":"conference_url","label":"Conference URL","group":{"name":"ConferenceInfo","label":"Conference Information"}}]}}