{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,3,26]],"date-time":"2025-03-26T02:20:34Z","timestamp":1742955634902,"version":"3.40.3"},"publisher-location":"Cham","reference-count":29,"publisher":"Springer Nature Switzerland","isbn-type":[{"type":"print","value":"9783031483059"},{"type":"electronic","value":"9783031483066"}],"license":[{"start":{"date-parts":[[2023,1,1]],"date-time":"2023-01-01T00:00:00Z","timestamp":1672531200000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.springernature.com\/gp\/researchers\/text-and-data-mining"},{"start":{"date-parts":[[2023,1,1]],"date-time":"2023-01-01T00:00:00Z","timestamp":1672531200000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/www.springernature.com\/gp\/researchers\/text-and-data-mining"}],"content-domain":{"domain":["link.springer.com"],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2023]]},"DOI":"10.1007\/978-3-031-48306-6_32","type":"book-chapter","created":{"date-parts":[[2023,11,24]],"date-time":"2023-11-24T17:01:46Z","timestamp":1700845306000},"page":"310-321","update-policy":"https:\/\/doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":0,"title":["And How Enjoyable? Converting a User Experience Evaluation Questionnaire into a Voice Conversation"],"prefix":"10.1007","author":[{"ORCID":"https:\/\/orcid.org\/0000-0002-4760-8705","authenticated-orcid":false,"given":"Ignacio","family":"D\u00edaz-Oreiro","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0000-0003-0510-8857","authenticated-orcid":false,"given":"Gustavo","family":"L\u00f3pez","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0000-0003-3989-979X","authenticated-orcid":false,"given":"Luis A.","family":"Guerrero","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"297","published-online":{"date-parts":[[2023,11,25]]},"reference":[{"key":"32_CR1","unstructured":"Lallemand, C., Gronier, G.:M\u00e9thodes de design UX: 30 m\u00e9thodes fondamentales pour concevoir et \u00e9valuer les syst\u00e8mes interactifs. 2eme \u00e9dition; \u00c9ditions Eyrolles: Paris, France (2018)"},{"key":"32_CR2","doi-asserted-by":"publisher","first-page":"1","DOI":"10.1155\/2021\/5518722","volume":"2021","author":"I D\u00edaz-Oreiro","year":"2021","unstructured":"D\u00edaz-Oreiro, I., L\u00f3pez, G., Quesada, L., Guerrero, L.A.: UX evaluation with standardized questionnaires in ubiquitous computing and ambient intelligence: a systematic literature review. Adv. Human-Computer Interact. 2021, 1\u201322 (2021)","journal-title":"Adv. Human-Computer Interact."},{"issue":"4","key":"32_CR3","doi-asserted-by":"publisher","first-page":"766","DOI":"10.1086\/268882","volume":"48","author":"PV Miller","year":"1984","unstructured":"Miller, P.V.: Alternative question forms for attitude scale questions in telephone interviews. Public Opin. Q. 48(4), 766\u2013778 (1984)","journal-title":"Public Opin. Q."},{"key":"32_CR4","first-page":"42","volume-title":"Attitude measurement and questionnaire design","author":"LR Fabrigar","year":"1995","unstructured":"Fabrigar, L.R., Krosnick, J.A.: Attitude measurement and questionnaire design, pp. 42\u201347. Blackwell Publishers, Blackwell encyclopedia of social psychology (1995)"},{"key":"32_CR5","doi-asserted-by":"crossref","unstructured":"Krosnick, J.A., Berent, M.K.: Comparisons of party identification and policy preferences: the impact of survey question format. Am. J. Polit. Sci. 37(3), 941\u2013964 (1993)","DOI":"10.2307\/2111580"},{"issue":"2","key":"32_CR6","doi-asserted-by":"publisher","first-page":"1","DOI":"10.1177\/147078530304500203","volume":"45","author":"JH Yu","year":"2003","unstructured":"Yu, J.H., Albaum, G., Swenson, M.: Is a central tendency error inherent in the use of semantic differential scales in different cultures? Int. J. Mark. Res. 45(2), 1\u201316 (2003)","journal-title":"Int. J. Mark. Res."},{"issue":"1","key":"32_CR7","first-page":"9","volume":"31","author":"D de Rada","year":"2022","unstructured":"de Rada, D., Ig\u00fazquiza, V.: \u00bfInfluye el dise\u00f1o de las preguntas en las respuestas de los entrevistados? Res. Revista Espa\u00f1ola de Sociolog\u00eda 31(1), 9 (2022)","journal-title":"Res. Revista Espa\u00f1ola de Sociolog\u00eda"},{"key":"32_CR8","doi-asserted-by":"crossref","unstructured":"Moore, R.J., Arar, R.: Conversational UX Design: A Practitioner\u2019s Guide to The Natural Conversation Framework. Morgan & Claypool, New York, (2019)","DOI":"10.1145\/3304087.3304096"},{"key":"32_CR9","unstructured":"Sacks, H., Schegloff, E.A., Jefferson, G.: A simplest systematics for the organization of turn taking for conversation. In: Studies in the Organization of Conversational Interaction, pp. 7\u201355. Academic Press (1978)"},{"issue":"12","key":"32_CR10","doi-asserted-by":"publisher","first-page":"3369","DOI":"10.14778\/3415478.3415557","volume":"13","author":"A Quamar","year":"2020","unstructured":"Quamar, A., \u00d6zcan, F., Miller, D., Moore, R., Niehus, R., Kreulen, J.: Conversational BI: an ontology-driven conversation system for business intelligence applications. Proc. VLDB Endow. 13(12), 3369\u20133381 (2020)","journal-title":"Proc. VLDB Endow."},{"key":"32_CR11","series-title":"Human\u2013Computer Interaction Series","doi-asserted-by":"publisher","first-page":"267","DOI":"10.1007\/978-3-030-38825-6_13","volume-title":"Understanding and Improving Information Search","author":"QV Liao","year":"2020","unstructured":"Liao, Q.V., Geyer, W., Muller, M., Khazaen, Y.: Conversational Interfaces for Information Search. In: Fu, W.T., van Oostendorp, H. (eds.) Understanding and Improving Information Search. HIS, pp. 267\u2013287. Springer, Cham (2020). https:\/\/doi.org\/10.1007\/978-3-030-38825-6_13"},{"key":"32_CR12","unstructured":"Veps\u00e4l\u00e4inen, H., Salovaara, A. Paakki, H.: What Would Be the Principles for Successful Trollbot Design? In: ACM CHI Conference workshop (2019)"},{"key":"32_CR13","unstructured":"Liu, Y., Arnold, A., Dupont, G., Kobus, C., Lancelot, F.: Evaluation of conversational agents for aerospace domain. In: Proceedings of the Joint Conference of the Information Retrieval Communities in Europe (CIRCLE 2020). July 6\u20139 Samatan, Gers, France (2020)"},{"key":"32_CR14","doi-asserted-by":"crossref","unstructured":"Kuang, E., Jahangirzadeh Soure, E., Fan, M., Zhao, J., Shinohara, K.: Collaboration with Conversational AI Assistants for UX Evaluation: Questions and How to Ask them (Voice vs. Text). In: Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems, pp. 1\u201315 (2023)","DOI":"10.1145\/3544548.3581247"},{"key":"32_CR15","doi-asserted-by":"crossref","unstructured":"Zarouali, B., Araujo, T., Ohme, J., de Vreese, C.: Comparing Chatbots and online surveys for (longitudinal) data collection: an investigation of response characteristics, data quality, and user evaluation. Commun. Methods Measures, 1\u201320 (2023)","DOI":"10.1080\/19312458.2022.2156489"},{"key":"32_CR16","doi-asserted-by":"publisher","DOI":"10.1016\/j.jdeveco.2023.103069","volume":"162","author":"EA Beam","year":"2023","unstructured":"Beam, E.A.: Social media as a recruitment and data collection tool: Experimental evidence on the relative effectiveness of web surveys and Chatbots. J. Dev. Econ. 162, 103069 (2023)","journal-title":"J. Dev. Econ."},{"key":"32_CR17","doi-asserted-by":"crossref","unstructured":"Soni, H. et al.: Virtual conversational agents versus online forms: Patient experience and preferences for health data collection. Front. Digital Health, 4 954069 (2022)","DOI":"10.3389\/fdgth.2022.954069"},{"key":"32_CR18","doi-asserted-by":"publisher","unstructured":"Sprengholz, P., Betsch, C.: Ok Google: using virtual assistants for data collection in psychological and behavioral research. Behav. Res. Methods, 1-13 (2021).https:\/\/doi.org\/10.3758\/s13428-021-01629-y","DOI":"10.3758\/s13428-021-01629-y"},{"issue":"CSCW2","key":"32_CR19","doi-asserted-by":"publisher","first-page":"1","DOI":"10.1145\/3555606","volume":"6","author":"J Wei","year":"2022","unstructured":"Wei, J., et al.: Understanding How to Administer Voice Surveys through Smart Speakers. Proc. ACM Hum. Comput. Interact. 6(CSCW2), 1\u201332 (2022)","journal-title":"Proc. ACM Hum. Comput. Interact."},{"key":"32_CR20","doi-asserted-by":"crossref","unstructured":"Maharjan, R., Rohani, D.A., B\u00e6kgaard, P., Bardram, J., Doherty, K.: Can we talk? design implications for the questionnaire-driven self-report of health and wellbeing via conversational agent. In: Proceedings of the 3rd Conference on Conversational User Interfaces, pp. 1\u201311 (2021)","DOI":"10.1145\/3469595.3469600"},{"key":"32_CR21","series-title":"Lecture Notes in Computer Science","doi-asserted-by":"publisher","first-page":"63","DOI":"10.1007\/978-3-540-89350-9_6","volume-title":"HCI and Usability for Education and Work","author":"B Laugwitz","year":"2008","unstructured":"Laugwitz, B., Held, T., Schrepp, M.: Construction and evaluation of a user experience questionnaire. In: Holzinger, A. (ed.) USAB 2008. LNCS, vol. 5298, pp. 63\u201376. Springer, Heidelberg (2008). https:\/\/doi.org\/10.1007\/978-3-540-89350-9_6"},{"key":"32_CR22","unstructured":"Rauschenberger, M., Olschner, S., Cota, M. P., Schrepp, M., Thomaschewski, J.: Measurement of user experience: a spanish language version of the user experience questionnaire (UEQ). In: The 7th Iberian Conference on Information Systems and Technologies (CISTI 2012) June 2012, pp. 1\u20136. IEEE (2012)"},{"key":"32_CR23","unstructured":"VoiceFlow homepage. https:\/\/www.voiceflow.com. Accessed 1 May 2023"},{"key":"32_CR24","series-title":"Lecture Notes in Networks and Systems","doi-asserted-by":"publisher","first-page":"519","DOI":"10.1007\/978-3-030-96293-7_43","volume-title":"Information Technology and Systems","author":"JC Mata-Serrano","year":"2022","unstructured":"Mata-Serrano, J.C., D\u00edaz-Oreiro, I., L\u00f3pez, G., Guerrero, L.A.: Comparing Written and Voice Captured Responses of the User Experience Questionnaire (UEQ). In: Rocha, \u00c1., Ferr\u00e1s, C., M\u00e9ndez Porras, A., Jimenez Delgado, E. (eds.) ICITS 2022. LNNS, vol. 414, pp. 519\u2013529. Springer, Cham (2022). https:\/\/doi.org\/10.1007\/978-3-030-96293-7_43"},{"key":"32_CR25","series-title":"Lecture Notes in Networks and Systems","doi-asserted-by":"publisher","first-page":"530","DOI":"10.1007\/978-3-030-96293-7_44","volume-title":"Information Technology and Systems","author":"I D\u00edaz-Oreiro","year":"2022","unstructured":"D\u00edaz-Oreiro, I., L\u00f3pez, G., Quesada, L., Guerrero, L.A.: Conversational design patterns for a UX evaluation instrument implemented by voice. In: Rocha, \u00c1., Ferr\u00e1s, C., M\u00e9ndez Porras, A., Jimenez Delgado, E. (eds.) ICITS 2022. LNNS, vol. 414, pp. 530\u2013540. Springer, Cham (2022). https:\/\/doi.org\/10.1007\/978-3-030-96293-7_44"},{"key":"32_CR26","first-page":"7","volume":"5","author":"M Schrepp","year":"2019","unstructured":"Schrepp, M., Thomaschewski, J.: Design and validation of a framework for the creation of user experience questionnaires. Int. J. Interact. Multimedia Artif. Intell. 5, 7\u201388 (2019)","journal-title":"Int. J. Interact. Multimedia Artif. Intell."},{"key":"32_CR27","doi-asserted-by":"crossref","unstructured":"Klein, A., Hinderks, A., Schrepp, M., Thomaschewski, J.: Construction of UEQ+ scales for voice quality (2020)","DOI":"10.1145\/3404983.3410003"},{"key":"32_CR28","doi-asserted-by":"crossref","unstructured":"Hassenzahl, M., Burmester, M., Koller, F.: AttrakDiff: Ein Fragebogen zur Messung wahrgenommener hedonischer und pragmatischer Qualit\u00e4t. In: Mensch Computer. 2003: Interaktion in Bewegung, pp. 187\u2013196 (2003)","DOI":"10.1007\/978-3-322-80058-9_19"},{"key":"32_CR29","doi-asserted-by":"crossref","unstructured":"Minge, M., Riedel, L. meCUE-Ein modularer Fragebogen zur Erfassung des Nutzungserlebens. In: Mensch & Computer, pp. 89\u201398 (2013)","DOI":"10.1524\/9783486781229.89"}],"container-title":["Lecture Notes in Networks and Systems","Proceedings of the 15th International Conference on Ubiquitous Computing &amp; Ambient Intelligence (UCAmI 2023)"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/link.springer.com\/content\/pdf\/10.1007\/978-3-031-48306-6_32","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2023,12,11]],"date-time":"2023-12-11T12:06:53Z","timestamp":1702296413000},"score":1,"resource":{"primary":{"URL":"https:\/\/link.springer.com\/10.1007\/978-3-031-48306-6_32"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2023]]},"ISBN":["9783031483059","9783031483066"],"references-count":29,"URL":"https:\/\/doi.org\/10.1007\/978-3-031-48306-6_32","relation":{},"ISSN":["2367-3370","2367-3389"],"issn-type":[{"type":"print","value":"2367-3370"},{"type":"electronic","value":"2367-3389"}],"subject":[],"published":{"date-parts":[[2023]]},"assertion":[{"value":"25 November 2023","order":1,"name":"first_online","label":"First Online","group":{"name":"ChapterHistory","label":"Chapter History"}},{"value":"UCAmI","order":1,"name":"conference_acronym","label":"Conference Acronym","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"International Conference on Ubiquitous Computing and Ambient Intelligence","order":2,"name":"conference_name","label":"Conference Name","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"Riviera Maya","order":3,"name":"conference_city","label":"Conference City","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"Mexico","order":4,"name":"conference_country","label":"Conference Country","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"2023","order":5,"name":"conference_year","label":"Conference Year","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"28 November 2023","order":7,"name":"conference_start_date","label":"Conference Start Date","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"29 November 2023","order":8,"name":"conference_end_date","label":"Conference End Date","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"15","order":9,"name":"conference_number","label":"Conference Number","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"ucami2023","order":10,"name":"conference_id","label":"Conference ID","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"https:\/\/ucami.org\/","order":11,"name":"conference_url","label":"Conference URL","group":{"name":"ConferenceInfo","label":"Conference Information"}}]}}