{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,7,25]],"date-time":"2026-07-25T03:02:52Z","timestamp":1784948572062,"version":"3.55.0"},"publisher-location":"Cham","reference-count":50,"publisher":"Springer Nature Switzerland","isbn-type":[{"value":"9783031593758","type":"print"},{"value":"9783031593765","type":"electronic"}],"license":[{"start":{"date-parts":[[2024,1,1]],"date-time":"2024-01-01T00:00:00Z","timestamp":1704067200000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.springernature.com\/gp\/researchers\/text-and-data-mining"},{"start":{"date-parts":[[2024,1,1]],"date-time":"2024-01-01T00:00:00Z","timestamp":1704067200000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/www.springernature.com\/gp\/researchers\/text-and-data-mining"}],"content-domain":{"domain":["link.springer.com"],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2024]]},"DOI":"10.1007\/978-3-031-59376-5_10","type":"book-chapter","created":{"date-parts":[[2024,5,2]],"date-time":"2024-05-02T09:41:49Z","timestamp":1714642909000},"page":"126-138","update-policy":"https:\/\/doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":2,"title":["If Digital Tools are the Solution to Knowledge Transfer, What is the Problem?"],"prefix":"10.1007","author":[{"given":"Pierre-Emmanuel","family":"Arduin","sequence":"first","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Saliha","family":"Ziam","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"297","published-online":{"date-parts":[[2024,5,2]]},"reference":[{"issue":"6","key":"10_CR1","doi-asserted-by":"publisher","first-page":"811","DOI":"10.1111\/1467-6486.00260","volume":"38","author":"V Ambrosini","year":"2001","unstructured":"Ambrosini, V., Bowman, C.: Tacit knowledge: some suggestions for operationalization. J. Manag. Stud. 38(6), 811\u2013829 (2001)","journal-title":"J. Manag. Stud."},{"key":"10_CR2","doi-asserted-by":"publisher","DOI":"10.1002\/9781119116165","volume-title":"Information and Knowledge System","author":"P-E Arduin","year":"2015","unstructured":"Arduin, P.-E., Grundstein, M., Rosenthal-Sabroux, C.: Information and Knowledge System. Wiley, New York (2015)"},{"key":"10_CR3","doi-asserted-by":"crossref","unstructured":"Arduin, P.E.: On the use of cognitive maps to identify meaning variance. In: Joint INFORMS-GDN and EWG-DSS International Conference 2014, Toulouse, France, 10\u201313 June, pp. 73\u201380 (2014)","DOI":"10.1007\/978-3-319-07179-4_8"},{"key":"10_CR4","doi-asserted-by":"crossref","unstructured":"Bornbaum, C.C., Kornas, K., Peirson, L., Rosella, L.C.: Exploring the function and effectiveness of knowledge brokers as facilitators of knowledge translation in health-related settings: a systematic review and thematic analysis. Implement. Sci. 10 (2015)","DOI":"10.1186\/s13012-015-0351-9"},{"issue":"3","key":"10_CR5","doi-asserted-by":"publisher","first-page":"90","DOI":"10.2307\/41165945","volume":"40","author":"JS Brown","year":"1998","unstructured":"Brown, J.S., Duguid, P.: Organizing knowledge. Calif. Manag. Rev. 40(3), 90\u2013111 (1998)","journal-title":"Calif. Manag. Rev."},{"issue":"8\/9","key":"10_CR6","doi-asserted-by":"publisher","first-page":"673","DOI":"10.1108\/GKMC-07-2020-0102","volume":"70","author":"DI Castaneda","year":"2021","unstructured":"Castaneda, D.I., Toulson, P.: Is it possible to share tacit knowledge using information and communication technology tools? Glob. Knowl. Memory Commun. 70(8\/9), 673\u2013683 (2021)","journal-title":"Glob. Knowl. Memory Commun."},{"key":"10_CR7","unstructured":"Chennamaneni, A., Teng, J.T.C.: An integrated framework for effective tacit knowledge transfer. In: Proceedings of the Seventeenth Americas Conference on Information Systems (AMCIS 2011), Detroit, MI (2011)"},{"issue":"2","key":"10_CR8","doi-asserted-by":"publisher","first-page":"40","DOI":"10.4018\/IJEEI.2016070103","volume":"6","author":"K Dalkir","year":"2016","unstructured":"Dalkir, K.: The role of technology and social media in tacit knowledge sharing. Int. J. E-Entrepreneurship Innov. (IJEEI) 6(2), 40\u201356 (2016)","journal-title":"Int. J. E-Entrepreneurship Innov. (IJEEI)"},{"issue":"2","key":"10_CR9","first-page":"43","volume":"39","author":"TH Davenport","year":"1998","unstructured":"Davenport, T.H., De Long, D.W., Beers, M.C.: Successful knowledge management projects. Sloan Manag. Rev. 39(2), 43\u201357 (1998)","journal-title":"Sloan Manag. Rev."},{"key":"10_CR10","doi-asserted-by":"crossref","unstructured":"Flynn, R., et al.: Knowledge translation strategies to support the sustainability of evidence-based interventions in healthcare: a scoping review. Implement. Sci. 18(1) (2023)","DOI":"10.1186\/s13012-023-01320-0"},{"issue":"1","key":"10_CR11","doi-asserted-by":"publisher","first-page":"62","DOI":"10.1093\/reseval\/rvv034","volume":"25","author":"M-J Gervais","year":"2016","unstructured":"Gervais, M.-J., Marion, C., Dagenais, C., Fran\u00e7ois, C., Houlfort, N.: Dealing with the complexity of evaluating knowledge transfer strategies: guiding principles for developing valid instruments. Res. Eval. 25(1), 62\u201369 (2016)","journal-title":"Res. Eval."},{"key":"10_CR12","volume-title":"The New Production of Knowledge: The Dynamics of Science and Research in Contemporary Societies","author":"M Gibbons","year":"1994","unstructured":"Gibbons, M., Limoges, C., Nowotny, H., Schwartzman, S., Scott, P., Trow, M.: The New Production of Knowledge: The Dynamics of Science and Research in Contemporary Societies. Sage, London (1994)"},{"issue":"5","key":"10_CR13","doi-asserted-by":"publisher","first-page":"19","DOI":"10.1109\/2.291294","volume":"2","author":"J Grudin","year":"1994","unstructured":"Grudin, J.: Computer supported cooperative work: history and focus. IEEE Comput. 2(5), 19\u201326 (1994)","journal-title":"IEEE Comput."},{"issue":"1","key":"10_CR14","first-page":"34","volume":"2","author":"CP Huie","year":"2020","unstructured":"Huie, C.P., Cassaberry, T., Rivera, A.K.: The impact of tacit knowledge sharing on job performance. Int. J. Soc. Educ. Sci. 2(1), 34\u201340 (2020)","journal-title":"Int. J. Soc. Educ. Sci."},{"issue":"1","key":"10_CR15","doi-asserted-by":"publisher","first-page":"3","DOI":"10.1016\/S0268-4012(00)00047-5","volume":"21","author":"JA Johannessen","year":"2001","unstructured":"Johannessen, J.A., Olaisen, J., Olsen, B.: Mismanagement of tacit knowledge: the importance of tacit knowledge, the danger of information technology, and what to do about it. Int. J. Inf. Manag. 21(1), 3\u201320 (2001)","journal-title":"Int. J. Inf. Manag."},{"issue":"2","key":"10_CR16","doi-asserted-by":"publisher","first-page":"107","DOI":"10.1177\/1355819616653981","volume":"22","author":"R Kislov","year":"2017","unstructured":"Kislov, R., Wilson, P., Boaden, R.: The \u2018dark side\u2019 of knowledge brokering. J. Health Serv. Res. Policy 22(2), 107\u2013112 (2017)","journal-title":"J. Health Serv. Res. Policy"},{"key":"10_CR17","doi-asserted-by":"crossref","unstructured":"Konno, N., Schillaci, C.E.: Intellectual capital in society 5.0 by the lens of the knowledge creation theory. J. Intellect. Capital 22(3), 478\u2013505 (2021)","DOI":"10.1108\/JIC-02-2020-0060"},{"issue":"2","key":"10_CR18","doi-asserted-by":"publisher","first-page":"192","DOI":"10.1111\/1540-6210.00279","volume":"63","author":"R Landry","year":"2003","unstructured":"Landry, R., Lamari, M., Amara, N.: The extent and determinants of the utilization of university research in government agencies. Publ. Adm. Rev. 63(2), 192 (2003)","journal-title":"Publ. Adm. Rev."},{"key":"10_CR19","doi-asserted-by":"publisher","DOI":"10.1017\/CBO9780511815355","volume-title":"Situated Learning: Legitimate Peripheral Participation","author":"J Lave","year":"1991","unstructured":"Lave, J., Wenger, E.: Situated Learning: Legitimate Peripheral Participation. Cambridge University Press, Cambridge (1991)"},{"key":"10_CR20","doi-asserted-by":"crossref","unstructured":"Liu, S., Zarat\u00e9, P.: Knowledge based decision support systems: a survey on technologies and application domains. In: Joint INFORMS-GDN and EWG-DSS International Conference 2014, Toulouse, France, 10\u201313 June, pp. 62\u201372 (2014)","DOI":"10.1007\/978-3-319-07179-4_7"},{"issue":"6","key":"10_CR21","doi-asserted-by":"publisher","first-page":"521","DOI":"10.1016\/j.ijinfomgt.2010.03.004","volume":"30","author":"C Lopez-Nicolas","year":"2010","unstructured":"Lopez-Nicolas, C., Soto-Acosta, P.: Analyzing ICT adoption and use effects on knowledge creation: an empirical investigation in SMEs. Int. J. Inf. Manag. 30(6), 521\u2013528 (2010)","journal-title":"Int. J. Inf. Manag."},{"issue":"7585","key":"10_CR22","doi-asserted-by":"publisher","first-page":"129","DOI":"10.1136\/bmj.39038.593380.AE","volume":"334","author":"J Lomas","year":"2007","unstructured":"Lomas, J.: The in-between world of knowledge brokering. BMJ 334(7585), 129\u2013132 (2007)","journal-title":"BMJ"},{"key":"10_CR23","unstructured":"Marques, O., Hsu, S.: Assessing the feasibility of using Microsoft\u00ae NetMeeting TM in distance education. In: International Conference on Engineering and Computer Education (ICECE99), Rio de Janeiro, Brazil (1999)"},{"key":"10_CR24","doi-asserted-by":"publisher","first-page":"16","DOI":"10.1186\/1748-5908-5-16","volume":"5","author":"KA Mckibbon","year":"2010","unstructured":"Mckibbon, K.A., et al.: A cross-sectional study of the number and frequency of terms used to refer to knowledge translation in a body of health literature in 2006: a Tower of Babel. Implement. Sci. 5, 16\u201326 (2010)","journal-title":"Implement. Sci."},{"key":"10_CR25","unstructured":"McSween-Cadieux, E., Ziam, S., Lane, J.: Les comp\u00e9tences cl\u00e9s en courtage de connaissances. L\u2019importance du soutien \u00e0 l\u2019implantation et des comp\u00e9tences relationnelles, Revue TUC, Actes de colloque Acfas (2023)"},{"key":"10_CR26","unstructured":"Metz, A., Burke, K., Albers, B., Louison, L., Bartley, L.: A practice guide to supporting implementation: what competencies do we need? National Implementation Research Network (2020)"},{"key":"10_CR27","unstructured":"Microsoft: Microsoft NetMeeting Protocol, Microsoft Corporation report, 14 July 2016 https:\/\/winprotocoldoc.blob.core.windows.net\/productionwindowsarchives\/MS-MNPR\/%5bMS-MNPR%5d-160714.pdf. Accessed 02 Jan 2024"},{"key":"10_CR28","unstructured":"Microsoft: Sanofi uses the industrial metaverse to revolutionize training and operational efficiency, Microsoft Corporation report, 15 September 2023. https:\/\/customers.microsoft.com\/en-us\/story\/1679230130610461773-sanofi-pharmaceuticals-hololens2. Accessed 02 Jan 2024"},{"issue":"4","key":"10_CR29","doi-asserted-by":"publisher","first-page":"467","DOI":"10.1016\/S0167-9236(02)00126-4","volume":"35","author":"M Millie Kwan","year":"2003","unstructured":"Millie Kwan, M., Balasubramanian, P.: KnowledgeScope: managing knowledge in context. Decis. Support Syst. 35(4), 467\u2013486 (2003)","journal-title":"Decis. Support Syst."},{"issue":"12","key":"10_CR30","doi-asserted-by":"publisher","first-page":"510","DOI":"10.1258\/jrsm.2011.110180","volume":"104","author":"ZS Morris","year":"2011","unstructured":"Morris, Z.S., Wooding, S., Grant, J.: The answer is 17 years, what is the question: understanding time lags in translational research. J. R. Soc. Med. 104(12), 510\u2013520 (2011)","journal-title":"J. R. Soc. Med."},{"key":"10_CR31","unstructured":"M\u00fchlenfeld, H.U.: Computergest\u00fctzte face-to-face interviews \u00fcber das Internet mit Hilfe von MS NetMeeting. ZA-Information\/Zentralarchiv f\u00fcr Empirische Sozialforschung (51), 67\u201381 (2002)"},{"key":"10_CR32","unstructured":"Nagle, D.J., Adams, M.J.: Emerging technologies: empowering people to capture, share and transfer tacit knowledge. Level 3, 17(2), 4 (2022)"},{"issue":"2","key":"10_CR33","doi-asserted-by":"publisher","first-page":"166","DOI":"10.1504\/IJIL.2021.112994","volume":"29","author":"S Natek","year":"2021","unstructured":"Natek, S., Lesjak, D.: Knowledge management systems and tacit knowledge. Int. J. Innov. Learn. 29(2), 166\u2013180 (2021)","journal-title":"Int. J. Innov. Learn."},{"key":"10_CR34","volume-title":"Management of Knowledge Creation","author":"I Nonaka","year":"1990","unstructured":"Nonaka, I.: Management of Knowledge Creation. Nihon Keizai Shimbun Press, Tokyo (1990)"},{"issue":"3","key":"10_CR35","doi-asserted-by":"publisher","first-page":"40","DOI":"10.2307\/41165942","volume":"40","author":"I Nonaka","year":"1998","unstructured":"Nonaka, I., Konno, N.: The concept of \u2018Ba\u2019: building a foundation for knowledge creation. Calif. Manag. Rev. Oakland, CA 40(3), 40\u201353 (1998)","journal-title":"Calif. Manag. Rev. Oakland, CA"},{"key":"10_CR36","doi-asserted-by":"publisher","DOI":"10.1093\/oso\/9780195092691.001.0001","volume-title":"The Knowledge-Creating Company: How Japanese Companies Create the Dynamics of Innovation","author":"I Nonaka","year":"1995","unstructured":"Nonaka, I., Takeuchi, H.: The Knowledge-Creating Company: How Japanese Companies Create the Dynamics of Innovation. Oxford University Press, Oxford (1995)"},{"key":"10_CR37","doi-asserted-by":"publisher","first-page":"1","DOI":"10.1186\/1472-6963-14-2","volume":"14","author":"K Oliver","year":"2014","unstructured":"Oliver, K., Innvar, S., Lorenc, T., Woodman, J., Thomas, J.: A systematic review of barriers to and facilitators of the use of evidence by policymakers. BMC Health Serv. Res. 14, 1\u201312 (2014)","journal-title":"BMC Health Serv. Res."},{"issue":"3","key":"10_CR38","doi-asserted-by":"publisher","first-page":"379","DOI":"10.1108\/JKM-11-2012-0364","volume":"17","author":"S Panahi","year":"2013","unstructured":"Panahi, S., Watson, J., Partridge, H.: Towards tacit knowledge sharing over social web tools. J. Knowl. Manag. 17(3), 379\u2013397 (2013)","journal-title":"J. Knowl. Manag."},{"issue":"162","key":"10_CR39","first-page":"301","volume":"42","author":"M Polanyi","year":"1967","unstructured":"Polanyi, M.: Sense-giving and sense-reading. J. Roy. Inst. Philos. 42(162), 301\u2013325 (1967)","journal-title":"J. Roy. Inst. Philos."},{"key":"10_CR40","volume-title":"Knowing and Being","author":"M Polanyi","year":"1969","unstructured":"Polanyi, M.: Knowing and Being. Routledge and Kegan Paul, London (1969)"},{"issue":"2","key":"10_CR41","doi-asserted-by":"publisher","first-page":"137","DOI":"10.3917\/spub.132.0137","volume":"25","author":"V Ridde","year":"2013","unstructured":"Ridde, V., Dagenais, C., Boileau-Falardeau, M.: Une synth\u00e8se exploratoire du courtage en connaissance en sant\u00e9 publique. Sant\u00e9 publique 25(2), 137\u2013145 (2013)","journal-title":"Sant\u00e9 publique"},{"key":"10_CR42","unstructured":"Robeson, P.: Networking in public health: exploring the value of networks to the national collaborating centres for public health. National Collaborating Centre for Methods and Tools (2009)"},{"issue":"5","key":"10_CR43","doi-asserted-by":"publisher","first-page":"616","DOI":"10.1080\/0376835X.2018.1543579","volume":"36","author":"R Stewart","year":"2019","unstructured":"Stewart, R., Langer, L., Erasmus, Y.: An integrated model for increasing the use of evidence by decision-makers for improved development. Dev. South. Afr. 36(5), 616\u2013631 (2019)","journal-title":"Dev. South. Afr."},{"issue":"1\u20132","key":"10_CR44","first-page":"59","volume":"1","author":"SJ Taylor","year":"2000","unstructured":"Taylor, S.J.: Netmeeting: a tool for collaborative simulation modeling. Int. J. Simul. Syst. Sci. Technol. 1(1\u20132), 59\u201368 (2000)","journal-title":"Int. J. Simul. Syst. Sci. Technol."},{"key":"10_CR45","doi-asserted-by":"crossref","unstructured":"Thomas, A.: Promoting IT professionals\u2019 tacit knowledge sharing through social capital and web 2.0: the moderating role of absorptive capacity. Kybernetes52(12), 5849\u20135874 (2023)","DOI":"10.1108\/K-05-2022-0649"},{"issue":"6","key":"10_CR46","doi-asserted-by":"publisher","first-page":"599","DOI":"10.1016\/S0263-2373(01)00085-8","volume":"19","author":"G Walsham","year":"2001","unstructured":"Walsham, G.: Knowledge management: the benefits and limitations of computer systems. Eur. Manag. J. 19(6), 599\u2013608 (2001)","journal-title":"Eur. Manag. J."},{"issue":"3","key":"10_CR47","doi-asserted-by":"publisher","first-page":"429","DOI":"10.1332\/174426419X15468577044957","volume":"16","author":"L Wye","year":"2020","unstructured":"Wye, L., et al.: Collective knowledge brokering: the model and impact of an embedded team. Evidence Policy: J. Res. Debate Pract. 16(3), 429\u2013452 (2020)","journal-title":"Evidence Policy: J. Res. Debate Pract."},{"key":"10_CR48","unstructured":"Young, R.: Knowledge Management Tools and Techniques Manual. Asian Productivity Organization (2010)"},{"key":"10_CR49","doi-asserted-by":"crossref","unstructured":"Young, R.: Knowledge Management Tools and Techniques Manual. Revised edn. Asian Productivity Organization (2020)","DOI":"10.61145\/COEE1851"},{"key":"10_CR50","doi-asserted-by":"crossref","unstructured":"Ziam, S., et al.: A scoping review of theories, models and frameworks used or proposed to evaluate knowledge mobilization strategies, Health Res. Policy Syst. 11(8) (2024)","DOI":"10.1186\/s12961-023-01090-7"}],"container-title":["Lecture Notes in Business Information Processing","Decision Support Systems XIV. Human-Centric Group Decision, Negotiation and Decision Support Systems for Societal Transitions"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/link.springer.com\/content\/pdf\/10.1007\/978-3-031-59376-5_10","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2024,5,7]],"date-time":"2024-05-07T23:03:06Z","timestamp":1715122986000},"score":1,"resource":{"primary":{"URL":"https:\/\/link.springer.com\/10.1007\/978-3-031-59376-5_10"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2024]]},"ISBN":["9783031593758","9783031593765"],"references-count":50,"URL":"https:\/\/doi.org\/10.1007\/978-3-031-59376-5_10","relation":{},"ISSN":["1865-1348","1865-1356"],"issn-type":[{"value":"1865-1348","type":"print"},{"value":"1865-1356","type":"electronic"}],"subject":[],"published":{"date-parts":[[2024]]},"assertion":[{"value":"2 May 2024","order":1,"name":"first_online","label":"First Online","group":{"name":"ChapterHistory","label":"Chapter History"}},{"value":"ICDSST","order":1,"name":"conference_acronym","label":"Conference Acronym","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"International Conference on Decision Support System Technology","order":2,"name":"conference_name","label":"Conference Name","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"Porto","order":3,"name":"conference_city","label":"Conference City","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"Portugal","order":4,"name":"conference_country","label":"Conference Country","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"2024","order":5,"name":"conference_year","label":"Conference Year","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"3 June 2024","order":7,"name":"conference_start_date","label":"Conference Start Date","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"5 June 2024","order":8,"name":"conference_end_date","label":"Conference End Date","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"10","order":9,"name":"conference_number","label":"Conference Number","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"icdsst2024","order":10,"name":"conference_id","label":"Conference ID","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"https:\/\/www.euro-online.org\/websites\/dss\/event\/icdsst-2024-porto-portugal\/","order":11,"name":"conference_url","label":"Conference URL","group":{"name":"ConferenceInfo","label":"Conference Information"}}]}}