{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,3,26]],"date-time":"2025-03-26T06:02:38Z","timestamp":1742968958666,"version":"3.40.3"},"publisher-location":"Cham","reference-count":28,"publisher":"Springer Nature Switzerland","isbn-type":[{"type":"print","value":"9783031768057"},{"type":"electronic","value":"9783031768064"}],"license":[{"start":{"date-parts":[[2024,12,17]],"date-time":"2024-12-17T00:00:00Z","timestamp":1734393600000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.springernature.com\/gp\/researchers\/text-and-data-mining"},{"start":{"date-parts":[[2024,12,17]],"date-time":"2024-12-17T00:00:00Z","timestamp":1734393600000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/www.springernature.com\/gp\/researchers\/text-and-data-mining"}],"content-domain":{"domain":["link.springer.com"],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2025]]},"DOI":"10.1007\/978-3-031-76806-4_11","type":"book-chapter","created":{"date-parts":[[2024,12,16]],"date-time":"2024-12-16T13:07:24Z","timestamp":1734354444000},"page":"138-150","update-policy":"https:\/\/doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":0,"title":["Improving Knowledge Asymmetry in Group Discussions with Smart Assistants"],"prefix":"10.1007","author":[{"given":"Hongfei","family":"Wu","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Chiju","family":"Chao","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Zhijie","family":"Yi","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Zhiyong","family":"Fu","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"297","published-online":{"date-parts":[[2024,12,17]]},"reference":[{"issue":"4","key":"11_CR1","doi-asserted-by":"publisher","first-page":"625","DOI":"10.13053\/cys-19-4-2326","volume":"19","author":"B AbuShawar","year":"2015","unstructured":"AbuShawar, B., Atwell, E.: ALICE chatbot: Trials and outputs. Computaci\u00f3n y Sistemas 19(4), 625\u2013632 (2015)","journal-title":"Computaci\u00f3n y Sistemas"},{"key":"11_CR2","unstructured":"Aharon, D.: Introducing cloud text-to-speech powered by deepmind WaveNet technology, 09 April 2023. https:\/\/cloud.google.com\/blog\/products\/ai-machine-learning\/introducing-cloud-text-to-speech-powered-by-deepmind-wavenet-technology"},{"key":"11_CR3","unstructured":"Backlog. [n.d.]. Project management software for virtual teams: backlog, 09 April 2023. https:\/\/nulab.com\/backlog\/"},{"issue":"2","key":"11_CR4","doi-asserted-by":"publisher","first-page":"77","DOI":"10.1191\/1478088706qp063oa","volume":"3","author":"V Braun","year":"2006","unstructured":"Braun, V., Clarke, V.: Using thematic analysis in psychology. Qual. Res. Psychol. 3(2), 77\u2013101 (2006)","journal-title":"Qual. Res. Psychol."},{"key":"11_CR5","unstructured":"BroadMix. [n.d.]. Online whiteboard tool oardmix, 09 April 2023. https:\/\/boardmix.cn\/"},{"key":"11_CR6","unstructured":"ChatGPT. [n.d.]. Introducing ChatGPT, 09 April 2023. https:\/\/openai.com\/blog\/chatgpt"},{"key":"11_CR7","doi-asserted-by":"crossref","unstructured":"Fast, E., Chen, B., Mendelsohn, J., Bassen, J., Bernstein, M.S.: IRIS: a conversational agent for complex tasks. In: Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems, pp. 1\u201312 (2018)","DOI":"10.1145\/3173574.3174047"},{"key":"11_CR8","doi-asserted-by":"crossref","unstructured":"Fergnani, A.: Futures Triangle 2.0: Integrating the Futures Triangle with Scenario Planning. Foresight (2020)","DOI":"10.1108\/FS-10-2019-0092"},{"key":"11_CR9","unstructured":"Haman, M., \u0160koln\u00edk, M.: Using ChatGPT to conduct a literature review. Account. Res., 1\u20133 (2023)"},{"issue":"2","key":"11_CR10","doi-asserted-by":"publisher","first-page":"65","DOI":"10.1080\/87567555.2011.633407","volume":"60","author":"K Hamann","year":"2012","unstructured":"Hamann, K., Pollock, P.H., Wilson, B.M.: Assessing student perceptions of the benefits of discussions in small-group, large-class, and online learning contexts. Coll. Teach. 60(2), 65\u201375 (2012)","journal-title":"Coll. Teach."},{"key":"11_CR11","doi-asserted-by":"crossref","unstructured":"Hart, S.G.: NASA-task load index (NASA-TLX); 20 years later. In: Proceedings of the Human Factors and Ergonomics Society Annual Meeting, vol. 50, pp. 904\u2013908. Sage publications, Los Angeles (2006)","DOI":"10.1177\/154193120605000909"},{"key":"11_CR12","unstructured":"iFLYTEK. [n.d.]. Make notes easier, 09 April 2023. https:\/\/iflynote.com\/home"},{"key":"11_CR13","unstructured":"Kemman, M.: Knowledge asymmetry in interdisciplinary collaborations and how to reduce it, 09 April 2023. https:\/\/i2insights.org\/2019\/02\/26\/knowledge-asymmetry\/"},{"key":"11_CR14","doi-asserted-by":"crossref","unstructured":"Kim, S., Eun, J., Oh, C., Suh, B., Lee, J.: Bot in the bunch: facilitating group chat discussion by improving efficiency and participation with a chatbot. In: Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems, pp. 1\u201313 (2020)","DOI":"10.1145\/3313831.3376785"},{"key":"11_CR15","doi-asserted-by":"crossref","unstructured":"Medhi Thies, I., Menon, N., Magapu, S., Subramony, M., O\u2019Neill, J.: How do you want your chatbot? an exploratory Wizard-of-Oz study with young, urban Indians. In: Bernhaupt, R., Dalvi, G., Joshi, A., K. Balkrishan, D., O'Neill, J., Winckler, M. (eds.) Human-Computer Interaction - INTERACT 2017. INTERACT 2017. Lecture Notes in Computer Science(), vol. 10513. Springer, Cham (2017). https:\/\/doi.org\/10.1007\/978-3-319-67744-6_28","DOI":"10.1007\/978-3-319-67744-6_28"},{"key":"11_CR16","doi-asserted-by":"crossref","unstructured":"Mishra, L.: Focus group discussion in qualitative research. TechnoLearn Int. J. Educ. Technol. 6(1), 1\u20135 (2016)","DOI":"10.5958\/2249-5223.2016.00001.2"},{"key":"11_CR17","doi-asserted-by":"crossref","unstructured":"Miyake, N., Norman, D.A.: To ask a question, one must know enough to know what is not known. J. Verbal Learn. Verbal Behav. 18(3), 357\u2013364 (1979)","DOI":"10.1016\/S0022-5371(79)90200-7"},{"key":"11_CR18","doi-asserted-by":"crossref","unstructured":"Noelle-Neumann, E.: The spiral of silence a theory of public opinion. J. Commun. 24(2), 43\u201351 (1974)","DOI":"10.1111\/j.1460-2466.1974.tb00367.x"},{"issue":"2018","key":"11_CR19","doi-asserted-by":"publisher","first-page":"1005","DOI":"10.1016\/j.trf.2018.07.020","volume":"58","author":"AR Palmeiro","year":"2018","unstructured":"Palmeiro, A.R., van der Kint, S., Vissers, L., Farah, H., de Winter, J.C.F., Hagenzieker, M.: Interaction between pedestrians and automated vehicles: a Wizard of Oz experiment. Transport. Res. F: Traffic Psychol. Behav. 58(2018), 1005\u20131020 (2018)","journal-title":"Transport. Res. F: Traffic Psychol. Behav."},{"key":"11_CR20","doi-asserted-by":"crossref","unstructured":"Peng, Z., Kim, T., Ma, X.: GremoBot: exploring emotion regulation in group chat. In: Conference Companion Publication of the 2019 on Computer Supported Cooperative Work and Social Computing, pp. 335\u2013340 (2019)","DOI":"10.1145\/3311957.3359472"},{"key":"11_CR21","doi-asserted-by":"crossref","unstructured":"Petousi, D., Katifori, V., Roussou, M., Ioannidis, Y.: The dialogue facilitator bot: reflections on design and evaluation. In: 2022 International Conference on Interactive Media, Smart Systems and Emerging Technologies (IMET), pp. 1\u20138. IEEE (2022)","DOI":"10.1109\/IMET54801.2022.9930025"},{"key":"11_CR22","doi-asserted-by":"crossref","unstructured":"Pollock, P.H., Hamann, K., Wilson, B.M.: Learning through discussions: comparing the benefits of small-group and large-class settings. J. Polit. Sci. Educ. 7(1), 48\u201364 (2011)","DOI":"10.1080\/15512169.2011.539913"},{"key":"11_CR23","doi-asserted-by":"crossref","unstructured":"Sidaoui, K., Jaakkola, M., Burton, J.: AI feel you: customer experience assessment via chatbot interviews. J. Serv. Manag. 31(4), 745\u2013766 (2020)","DOI":"10.1108\/JOSM-11-2019-0341"},{"issue":"2019","key":"11_CR24","doi-asserted-by":"publisher","first-page":"621","DOI":"10.1016\/j.procs.2019.08.226","volume":"157","author":"R Sutoyo","year":"2019","unstructured":"Sutoyo, R., Chowanda, A., Kurniati, A., Wongso, R.: Designing an emotionally realistic chatbot framework to enhance its believability with AIML and information states. Proc. Comput. Sci. 157(2019), 621\u2013628 (2019)","journal-title":"Proc. Comput. Sci."},{"key":"11_CR25","unstructured":"Tencent. [n.d.]. Tencent Meeting,09 April 2023. https:\/\/meeting.tencent.com\/"},{"key":"11_CR26","doi-asserted-by":"crossref","unstructured":"Toxtli, C., Monroy-Hern\u00e1ndez, A., Cranshaw, J.: Understanding chatbot-mediated task management. In: Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems, pp. 1\u20136 (2018)","DOI":"10.1145\/3173574.3173632"},{"key":"11_CR27","doi-asserted-by":"crossref","unstructured":"Xiao, Z., Zhou, M.X., Chen, W., Yang, H., Chi, C.: If I hear you correctly, building and evaluating interview chatbots with active listening skills. In: Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems, pp. 1\u201314. Manuscript submitted to ACM, p. 12 (2020)","DOI":"10.1145\/3313831.3376131"},{"issue":"1","key":"11_CR28","doi-asserted-by":"publisher","first-page":"53","DOI":"10.1162\/coli_a_00368","volume":"46","author":"L Zhou","year":"2020","unstructured":"Zhou, L., Gao, J., Li, D., Shum, H.-Y.: The design and implementation of xiaoice, an empathetic social chatbot. Comput. Linguis. 46(1), 53\u201393 (2020)","journal-title":"Comput. Linguis."}],"container-title":["Lecture Notes in Computer Science","HCI International 2024 \u2013 Late Breaking Papers"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/link.springer.com\/content\/pdf\/10.1007\/978-3-031-76806-4_11","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2024,12,16]],"date-time":"2024-12-16T14:04:54Z","timestamp":1734357894000},"score":1,"resource":{"primary":{"URL":"https:\/\/link.springer.com\/10.1007\/978-3-031-76806-4_11"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2024,12,17]]},"ISBN":["9783031768057","9783031768064"],"references-count":28,"URL":"https:\/\/doi.org\/10.1007\/978-3-031-76806-4_11","relation":{},"ISSN":["0302-9743","1611-3349"],"issn-type":[{"type":"print","value":"0302-9743"},{"type":"electronic","value":"1611-3349"}],"subject":[],"published":{"date-parts":[[2024,12,17]]},"assertion":[{"value":"17 December 2024","order":1,"name":"first_online","label":"First Online","group":{"name":"ChapterHistory","label":"Chapter History"}},{"value":"HCII","order":1,"name":"conference_acronym","label":"Conference Acronym","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"International Conference on Human-Computer Interaction","order":2,"name":"conference_name","label":"Conference Name","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"Washington DC","order":3,"name":"conference_city","label":"Conference City","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"USA","order":4,"name":"conference_country","label":"Conference Country","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"2024","order":5,"name":"conference_year","label":"Conference Year","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"29 June 2024","order":7,"name":"conference_start_date","label":"Conference Start Date","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"4 July 2024","order":8,"name":"conference_end_date","label":"Conference End Date","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"26","order":9,"name":"conference_number","label":"Conference Number","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"hcii2024","order":10,"name":"conference_id","label":"Conference ID","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"https:\/\/2024.hci.international\/","order":11,"name":"conference_url","label":"Conference URL","group":{"name":"ConferenceInfo","label":"Conference Information"}}]}}