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Nudging is an approach from psychology and behavioral economics to guide people\u2019s behavior. In this paper, we show how nudging can be integrated into the different phases of the BPM lifecycle. Further, we outline how nudging can be an alternative strategy for more sustainable business processes. We show how the integration of nudging offers significant opportunities for process mining and business process management in general to be more human-centric. We also discuss challenges that come with the adoption of nudging.<\/jats:p>","DOI":"10.1007\/978-3-031-82225-4_54","type":"book-chapter","created":{"date-parts":[[2025,3,30]],"date-time":"2025-03-30T03:05:36Z","timestamp":1743303936000},"page":"738-750","update-policy":"https:\/\/doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":1,"title":["Towards Nudging in\u00a0BPM: A Human-Centric Approach for\u00a0Sustainable Business Processes"],"prefix":"10.1007","author":[{"given":"Cielo","family":"Gonz\u00e1lez Moyano","sequence":"first","affiliation":[]},{"given":"Finn","family":"Klessascheck","sequence":"additional","affiliation":[]},{"given":"Saimir","family":"Bala","sequence":"additional","affiliation":[]},{"given":"Stephan A.","family":"Fahrenkrog-Petersen","sequence":"additional","affiliation":[]},{"given":"Jan","family":"Mendling","sequence":"additional","affiliation":[]}],"member":"297","published-online":{"date-parts":[[2025,3,28]]},"reference":[{"issue":"2","key":"54_CR1","doi-asserted-by":"publisher","first-page":"1","DOI":"10.1145\/2229156.2229157","volume":"3","author":"W van der Aalst","year":"2012","unstructured":"van der Aalst, W.: Process mining: overview and opportunities. 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