{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,3,28]],"date-time":"2025-03-28T08:57:03Z","timestamp":1743152223349,"version":"3.40.3"},"publisher-location":"Cham","reference-count":35,"publisher":"Springer Nature Switzerland","isbn-type":[{"type":"print","value":"9783031832093"},{"type":"electronic","value":"9783031832109"}],"license":[{"start":{"date-parts":[[2025,1,1]],"date-time":"2025-01-01T00:00:00Z","timestamp":1735689600000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.springernature.com\/gp\/researchers\/text-and-data-mining"},{"start":{"date-parts":[[2025,1,1]],"date-time":"2025-01-01T00:00:00Z","timestamp":1735689600000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/www.springernature.com\/gp\/researchers\/text-and-data-mining"}],"content-domain":{"domain":["link.springer.com"],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2025]]},"DOI":"10.1007\/978-3-031-83210-9_2","type":"book-chapter","created":{"date-parts":[[2025,3,12]],"date-time":"2025-03-12T19:17:33Z","timestamp":1741807053000},"page":"19-30","update-policy":"https:\/\/doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":0,"title":["The Impact of Robotic Process Automation in Higher Education"],"prefix":"10.1007","author":[{"ORCID":"https:\/\/orcid.org\/0000-0002-9602-0692","authenticated-orcid":false,"given":"Teresa","family":"Guarda","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0000-0003-4616-7909","authenticated-orcid":false,"given":"Jos\u00e9","family":"S\u00e1nchez","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0000-0003-4891-5747","authenticated-orcid":false,"given":"Maria Fernanda","family":"Augusto","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0000-0003-2451-2214","authenticated-orcid":false,"given":"Washington","family":"Torres","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"297","published-online":{"date-parts":[[2025,3,13]]},"reference":[{"issue":"1","key":"2_CR1","first-page":"354","volume":"7","author":"M Murali","year":"2021","unstructured":"Murali, M., Balaji Saravanan, U., Selvanathan, N., Karthick, K., Rajkumar, S.: How RPA helps in simplifying mundane tasks-case studies. Grenze Int. J. Eng. Technol. (GIJET) 7(1), 354\u2013361 (2021)","journal-title":"Grenze Int. J. Eng. Technol. (GIJET)"},{"key":"2_CR2","doi-asserted-by":"publisher","unstructured":"Gupta, A., Soneji, P., Mangaonkar, N.: Robotic process automation powered admission management system. In: Inventive Computation and Information Technologies: Proceedings of ICICIT 2022. 563, pp. 169\u2013178 (2023). Springer, Singapore. https:\/\/doi.org\/10.1007\/978-981-19-7402-1_13","DOI":"10.1007\/978-981-19-7402-1_13"},{"issue":"11","key":"2_CR3","doi-asserted-by":"publisher","first-page":"3757","DOI":"10.35940\/ijitee.K2148.0981119","volume":"8","author":"S Patil","year":"2019","unstructured":"Patil, S., Mane, V., Patil, P.: Social innovation in education system by using robotic process automation (Rpa). Int. J. Innov. Technol. Exploring Eng. 8(11), 3757\u20133760 (2019). https:\/\/doi.org\/10.35940\/ijitee.K2148.0981119","journal-title":"Int. J. Innov. Technol. Exploring Eng."},{"issue":"4","key":"2_CR4","doi-asserted-by":"publisher","first-page":"1357","DOI":"10.1111\/bjet.13112","volume":"52","author":"G Oliveira","year":"2021","unstructured":"Oliveira, G., Grenha Teixeira, J., Torres, A., Morais, C.: An exploratory study on the emergency remote education experience of higher education students and teachers during the COVID-19 pandemic. Br. J. Edu. Technol. 52(4), 1357\u20131376 (2021). https:\/\/doi.org\/10.1111\/bjet.13112","journal-title":"Br. J. Edu. Technol."},{"issue":"2","key":"2_CR5","doi-asserted-by":"publisher","first-page":"1","DOI":"10.3390\/socsci12020109","volume":"12","author":"C Ghislieri","year":"2023","unstructured":"Ghislieri, C., et al.: Emotional exhaustion and engagement in higher education students during a crisis, lessons learned from COVID-19 experience in Italian universities. Soc. Sci. 12(2), 1\u201317 (2023). https:\/\/doi.org\/10.3390\/socsci12020109","journal-title":"Soc. Sci."},{"issue":"10","key":"2_CR6","doi-asserted-by":"publisher","first-page":"12351","DOI":"10.1007\/s10639-022-11544-0","volume":"28","author":"A Fern\u00e1ndez","year":"2023","unstructured":"Fern\u00e1ndez, A., G\u00f3mez, B., Binjaku, K., Me\u00e7e, E.K.: Digital transformation initiatives in higher education institutions: a multivocal literature review. Educ. Inf. Technol. 28(10), 12351\u201312382 (2023). https:\/\/doi.org\/10.1007\/s10639-022-11544-0","journal-title":"Educ. Inf. Technol."},{"key":"2_CR7","doi-asserted-by":"publisher","unstructured":"Rizvi, A., Srivastava, N.: Exploring the potentials of robotic process automation: a review. J. Inform. Electr. Electron. Eng. (JIEEE) 4(2), 1\u201312 (2023). https:\/\/doi.org\/10.54060\/jieee.2023.100","DOI":"10.54060\/jieee.2023.100"},{"key":"2_CR8","unstructured":"Dechamma, P.R., Shobha, N.S.: A review on robotic process automation. Int. J. Res. Eng. Sci. Manage. 3(5), 237\u2013244 (2020). Obtenido de https:\/\/ijresm.com\/Vol.3_2020\/Vol3_Iss5_May20\/IJRESM_V3_I5_60.pdf"},{"key":"2_CR9","doi-asserted-by":"publisher","unstructured":"Pramod, D.: Robotic process automation for industry: Adoption status, benefits, challenges and research agenda. Benchmarking Int. J. 29(5), 1562\u20131586 (2022). https:\/\/doi.org\/10.1108\/bij-01-2021-0033","DOI":"10.1108\/bij-01-2021-0033"},{"key":"2_CR10","doi-asserted-by":"publisher","first-page":"1807","DOI":"10.4301\/S1807-1775201916001","volume":"16","author":"S Madakam","year":"2019","unstructured":"Madakam, S., Holmukhe, R.M., Jaiswal, D.K.: The future digital work force: robotic process automation (RPA). JISTEM-J. Inf. Syst. Technol. Manage. 16, 1807\u20131775 (2019). https:\/\/doi.org\/10.4301\/S1807-1775201916001","journal-title":"JISTEM-J. Inf. Syst. Technol. Manage."},{"issue":"3","key":"2_CR11","doi-asserted-by":"publisher","first-page":"839","DOI":"10.5281\/zenodo.10884603","volume":"12","author":"TS Uralovna","year":"2024","unstructured":"Uralovna, T.S.: Digitizing services: automation, AI, and blockchain\u2019s role in modern service industries. Int. J. Educ. Soc. Sci. Humanities 12(3), 839\u2013846 (2024). https:\/\/doi.org\/10.5281\/zenodo.10884603","journal-title":"Int. J. Educ. Soc. Sci. Humanities"},{"issue":"4","key":"2_CR12","doi-asserted-by":"publisher","first-page":"90","DOI":"10.2478\/emj-2023-0030","volume":"15","author":"J Siderska","year":"2023","unstructured":"Siderska, J., Aunimo, L., S\u00fc\u00dfe, T., von Stamm, J., Kedziora, D., Aini, S.N.: Towards Intelligent Automation (IA): literature review on the evolution of Robotic Process Automation (RPA), its challenges, and future trends. Eng. Manage. Prod. Serv. 15(4), 90\u2013103 (2023). https:\/\/doi.org\/10.2478\/emj-2023-0030","journal-title":"Eng. Manage. Prod. Serv."},{"key":"2_CR13","doi-asserted-by":"publisher","unstructured":"Sharma, S., Kataria, A., Sandhu, J.K.: Applications, tools and technologies of robotic process automation in various industries. In: 2022 International Conference on Decision Aid Sciences and Applications (DASA), pp. 1067\u20131072P (2022). Chiangrai, Thailand: IEEE. https:\/\/doi.org\/10.1109\/DASA54658.2022.9765027","DOI":"10.1109\/DASA54658.2022.9765027"},{"key":"2_CR14","doi-asserted-by":"publisher","unstructured":"Liu, X., Ishak, N.N.: Research on the application and development of RPA in accounting higher vocational education: a Chinese perspective. Int. J. Educ. Human. 10(2), 178\u2013182 (2023). https:\/\/doi.org\/10.54097\/ijeh.v10i2.11592","DOI":"10.54097\/ijeh.v10i2.11592"},{"key":"2_CR15","doi-asserted-by":"publisher","unstructured":"Vulpe, M.I., Stancu, S.: Educational system through software robots vision. In: Science and Information Conference, pp.1219\u20131226. Springer Natur (2023). https:\/\/doi.org\/10.1007\/978-3-031-37963-5_84","DOI":"10.1007\/978-3-031-37963-5_84"},{"issue":"7","key":"2_CR16","doi-asserted-by":"publisher","first-page":"1815","DOI":"10.1080\/02522667.2022.2128534","volume":"43","author":"S Khan","year":"2022","unstructured":"Khan, S., Tailor, R.K., Pareek, R., Gujrati, R., Uygun, H.: Application of robotic process automation in education sector. J. Inf. Optim. Sci. 43(7), 1815\u20131834 (2022). https:\/\/doi.org\/10.1080\/02522667.2022.2128534","journal-title":"J. Inf. Optim. Sci."},{"issue":"1","key":"2_CR17","doi-asserted-by":"publisher","first-page":"1","DOI":"10.1016\/j.pursup.2021.100718","volume":"28","author":"C Flechsig","year":"2020","unstructured":"Flechsig, C., Anslinger, F., Lasch, R.: Robotic process automation in purchasing and supply management: a multiple case study on potentials, barriers, and implementation. J. Purch. Supply Manag. 28(1), 1\u201321 (2020). https:\/\/doi.org\/10.1016\/j.pursup.2021.100718","journal-title":"J. Purch. Supply Manag."},{"key":"2_CR18","doi-asserted-by":"publisher","unstructured":"Rajadhyaksha, C.N., Saini, J.R.: Robotic process automation for software project management. In: En IEEE (ed.) 2022 IEEE 7th International conference for Convergence in Technology (I2CT), pp. 1\u20135 (2022). https:\/\/doi.org\/10.1109\/I2CT54291.2022.9823972","DOI":"10.1109\/I2CT54291.2022.9823972"},{"key":"2_CR19","unstructured":"Vailshery, L.S.: Size of the robotic process automation (RPA) market worldwide 2020\u20132030. Statista (2023). https:\/\/www.statista.com\/statistics\/1259903\/robotic-process-automation-market-size-worldwide\/"},{"key":"2_CR20","unstructured":"Akyol, S., Dogan, O., Er, O.: How can digital robots help creating a smart campus? Int. J. Comput. Inf. Syst. Ind. Manage. Appl. 15, 661\u2013668 (2023). https:\/\/www.mirlabs.org\/ijcisim\/regular_papers_2023\/Paper59.pdf"},{"key":"2_CR21","doi-asserted-by":"crossref","unstructured":"Naki\u0107, J., Boban, D.: Enhancing informal education with robotic process automation: a method for automating course search on E-learning platforms. J. Commun. Softw. Syst. 20(2), 215\u2013225 (2024). https:\/\/hrcak.srce.hr\/file\/459197","DOI":"10.24138\/jcomss-2023-0178"},{"key":"2_CR22","doi-asserted-by":"publisher","unstructured":"Sisodiya, M., Prabhu, S., Ashok, P.: The transformative power of robotic process automation: redefining business in industry 4.0. In: 14th International Conference on Cloud Computing, Data Science and Engineering, Confluence 2024, pp. 498\u2013503. Noida (2024). https:\/\/doi.org\/10.1109\/Confluence60223.2024.10463415","DOI":"10.1109\/Confluence60223.2024.10463415"},{"key":"2_CR23","doi-asserted-by":"publisher","unstructured":"Wijaya, M.I., Gunawan, A.: Robotic process automation to improve education's administration process: case of students\u2019 internship reporting. In: 2023 International Conference on Information Management and Technology (ICIMTech), pp. 155\u2013160. Malang, August 2023. https:\/\/doi.org\/10.1109\/ICIMTech59029.2023.10277719","DOI":"10.1109\/ICIMTech59029.2023.10277719"},{"key":"2_CR24","doi-asserted-by":"publisher","unstructured":"Gunawan, A., Wijaya, M.I.: Robotic process automation to enhance education's administration process: case of attendance checking and reporting. In: En IEEE (ed.) 2023 International Conference on Information Management and Technology (ICIMTech), pp. 1\u20136. Malang (2023). https:\/\/doi.org\/10.1109\/ICIMTech59029.2023.10278035","DOI":"10.1109\/ICIMTech59029.2023.10278035"},{"key":"2_CR25","doi-asserted-by":"publisher","unstructured":"Turcu, C.O.: Accelerating digital transformation in higher education with Robotic Process Automation. In: 15th International Technology, Education, pp. 1\u20137 (2023). https:\/\/doi.org\/10.36227\/techrxiv.22349260.v1","DOI":"10.36227\/techrxiv.22349260.v1"},{"key":"2_CR26","unstructured":"Mosteanu, N.R.: Machine learning and robotic process automation take higher education one step further. Romanian J. Inf. Sci. Technol. 25(1), 92\u201399 (2022). https:\/\/romjist.ro\/full-texts\/paper709.pdf"},{"key":"2_CR27","doi-asserted-by":"publisher","unstructured":"Erdogan, A., Dogan, O.: Process selection for RPA projects with MDCM: the case of Izmir Bakircay University. In: AMLDA 2023. Communications in Computer and Information Science. 2047, pp. 15\u201328. Springer, Cham (2024). https:\/\/doi.org\/10.1007\/978-3-031-55486-5_2","DOI":"10.1007\/978-3-031-55486-5_2"},{"key":"2_CR28","doi-asserted-by":"publisher","unstructured":"Chugh, R., Macht, S., Hossain, R.: Robotic Process Automation: a review of organizational grey literature. Int. J. Inf. Syst. Project Manage. 10(1), 5\u201326 (2022). https:\/\/doi.org\/10.12821\/ijispm100101","DOI":"10.12821\/ijispm100101"},{"issue":"3","key":"2_CR29","doi-asserted-by":"publisher","first-page":"991","DOI":"10.1108\/LHT-03-2022-0141","volume":"42","author":"CH Lin","year":"2024","unstructured":"Lin, C.H., Chiu, D.K., Lam, K.T.: Hong Kong academic librarians\u2019 attitudes toward robotic process automation. Library Hi Tech. 42(3), 991\u20131014 (2024). https:\/\/doi.org\/10.1108\/LHT-03-2022-0141","journal-title":"Library Hi Tech."},{"key":"2_CR30","doi-asserted-by":"publisher","unstructured":"Munawar, G.: Bot to Monitor Student Activities on E. Sinkron : Jurnal dan Penelitian Teknik Informatika 6(1), 53\u201361 (2021). https:\/\/doi.org\/10.33395\/sinkron.v6i1.11128","DOI":"10.33395\/sinkron.v6i1.11128"},{"issue":"18","key":"2_CR31","doi-asserted-by":"publisher","first-page":"1","DOI":"10.1186\/s42492-021-00084-y","volume":"4","author":"D Shah","year":"2021","unstructured":"Shah, D., Patel, D., Adesara, J., Hingu, P., Shah, M.: Integrating machine learning and blockchain to develop a system to veto the forgeries and provide efficient results in education sector. Visual Comput. Ind. Biomed. Art 4(18), 1\u201313 (2021). https:\/\/doi.org\/10.1186\/s42492-021-00084-y","journal-title":"Visual Comput. Ind. Biomed. Art"},{"key":"2_CR32","doi-asserted-by":"publisher","unstructured":"Rahardja, U., Aini, Q., Apriani, D., Khoirunisa, A.: Optimalisasi informasi manajemen laporan assignment pada website berbasis content management system. Technomedia Journa 3(2), 213\u2013223 (2019). https:\/\/doi.org\/10.33050\/tmj.v3i2.616","DOI":"10.33050\/tmj.v3i2.616"},{"key":"2_CR33","doi-asserted-by":"publisher","unstructured":"Okokoyo, I.E.: Robotic process automation in school administration: exploring the integration of RPA solutions to streamline administrative processes and reduce workload. NIU J. Humanities 9(2), 71\u201380 (2024). https:\/\/doi.org\/10.58709\/niujhu.v9i2.1905","DOI":"10.58709\/niujhu.v9i2.1905"},{"key":"2_CR34","doi-asserted-by":"publisher","unstructured":"Ayinla, B.S., Atadoga, A., Ike, C.U., Ndubuisi, N.L., Asuzu, O.F., Adeleye, R.A.: The Role of Robotic Process Automation (RPA) In Modern Accounting: A Review-Investigating How Automation Tools Are Transforming Traditional Accounting Practices. Engineering Science & Technology Journal 5(2), 427\u2013447 (2024). https:\/\/doi.org\/10.51594\/estj.v5i2.804","DOI":"10.51594\/estj.v5i2.804"},{"key":"2_CR35","doi-asserted-by":"publisher","unstructured":"Venigandla, K., V. N., Thaneeru, N., Tatikonda, V.M.: Leveraging AI-enhanced robotic process automation for retail pricing optimization: a comprehensive analysis. J. Knowl. Learn. Sci. Technol. 2(2), 361\u2013370 (2023). https:\/\/doi.org\/10.60087\/jklst.vol2.n2.p370","DOI":"10.60087\/jklst.vol2.n2.p370"}],"container-title":["Communications in Computer and Information Science","Advanced Research in Technologies, Information, Innovation and Sustainability"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/link.springer.com\/content\/pdf\/10.1007\/978-3-031-83210-9_2","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,3,12]],"date-time":"2025-03-12T19:17:36Z","timestamp":1741807056000},"score":1,"resource":{"primary":{"URL":"https:\/\/link.springer.com\/10.1007\/978-3-031-83210-9_2"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2025]]},"ISBN":["9783031832093","9783031832109"],"references-count":35,"URL":"https:\/\/doi.org\/10.1007\/978-3-031-83210-9_2","relation":{},"ISSN":["1865-0929","1865-0937"],"issn-type":[{"type":"print","value":"1865-0929"},{"type":"electronic","value":"1865-0937"}],"subject":[],"published":{"date-parts":[[2025]]},"assertion":[{"value":"13 March 2025","order":1,"name":"first_online","label":"First Online","group":{"name":"ChapterHistory","label":"Chapter History"}},{"value":"ARTIIS","order":1,"name":"conference_acronym","label":"Conference Acronym","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"International Conference on Advanced Research in Technologies, Information, Innovation and Sustainability","order":2,"name":"conference_name","label":"Conference Name","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"Santiago de Chile","order":3,"name":"conference_city","label":"Conference City","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"Chile","order":4,"name":"conference_country","label":"Conference Country","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"2024","order":5,"name":"conference_year","label":"Conference Year","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"20 October 2024","order":7,"name":"conference_start_date","label":"Conference Start Date","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"22 October 2024","order":8,"name":"conference_end_date","label":"Conference End Date","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"4","order":9,"name":"conference_number","label":"Conference Number","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"artiis2024","order":10,"name":"conference_id","label":"Conference ID","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"https:\/\/www.artiis.org\/","order":11,"name":"conference_url","label":"Conference URL","group":{"name":"ConferenceInfo","label":"Conference Information"}}]}}