{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,4,15]],"date-time":"2026-04-15T18:36:20Z","timestamp":1776278180981,"version":"3.50.1"},"publisher-location":"Cham","reference-count":22,"publisher":"Springer Nature Switzerland","isbn-type":[{"value":"9783031896200","type":"print"},{"value":"9783031896217","type":"electronic"}],"license":[{"start":{"date-parts":[[2025,1,1]],"date-time":"2025-01-01T00:00:00Z","timestamp":1735689600000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.springernature.com\/gp\/researchers\/text-and-data-mining"},{"start":{"date-parts":[[2025,1,1]],"date-time":"2025-01-01T00:00:00Z","timestamp":1735689600000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/www.springernature.com\/gp\/researchers\/text-and-data-mining"}],"content-domain":{"domain":["link.springer.com"],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2025]]},"DOI":"10.1007\/978-3-031-89621-7_11","type":"book-chapter","created":{"date-parts":[[2025,5,20]],"date-time":"2025-05-20T13:13:44Z","timestamp":1747746824000},"page":"208-229","update-policy":"https:\/\/doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":1,"title":["Assessing the\u00a0Validity of\u00a0the\u00a0Trust Factor Within User Experience Questionnaire Plus (UEQ+): A Comprehensive Validation Study"],"prefix":"10.1007","author":[{"ORCID":"https:\/\/orcid.org\/0000-0003-3456-9273","authenticated-orcid":false,"given":"Andreas","family":"Hinderks","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0000-0001-7855-2524","authenticated-orcid":false,"given":"Martin","family":"Schrepp","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0000-0001-5722-576X","authenticated-orcid":false,"given":"Maria","family":"Rauschenberger","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0000-0001-6364-5808","authenticated-orcid":false,"given":"J\u00f6rg","family":"Thomaschewski","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"297","published-online":{"date-parts":[[2025,5,21]]},"reference":[{"key":"11_CR1","unstructured":"Boos, B., Brau, H.: Erweiterung des UEQ um die Dimensionen Akustik und Haptik [Extension of the UEQ by the dimensions acoustics and haptics]. In: Mensch & Computer im Strukturwandel (Humans Humans & computers computers in times of change in structure), pp. 321\u2013327. Mensch & Computer (Humans & computers) 2017, Usability Professionals, Regensburg: Gesellschaft f\u00fcr Informatik e.V., (2017)"},{"key":"11_CR2","unstructured":"Br\u00fchlmann, F., Petralito, S., Rieser, D.C., Aeschbach, L.F., Opwis, K.: TrustDiff: development an dValidation ofa semantic differential for user trust on the web. J. Usability Stud. 16(1), 29\u201348 (2020)"},{"key":"11_CR3","doi-asserted-by":"crossref","unstructured":"Comrey, A.L., Lee, H.B.: A First Course in Factor Analysis. Taylor and Francis, Hoboken, 2nd edn. (2013). http:\/\/gbv.eblib.com\/patron\/FullRecord.aspx?p=1562106","DOI":"10.4324\/9781315827506"},{"key":"11_CR4","doi-asserted-by":"publisher","unstructured":"Hinderks, A., Schrepp, M., Rauschenberger, M., Thomaschewski, J.: Reconstruction and validation of the UX factor trust for the user experience questionnaire plus (UEQ+). In: Proceedings of the 19th International Conference on Web Information Systems and Technologies - Volume 1: WEBIST, pp. 319\u2013329. INSTICC, SciTePress (2023). https:\/\/doi.org\/10.5220\/0012186700003584","DOI":"10.5220\/0012186700003584"},{"key":"11_CR5","unstructured":"ISO\/TC 159\/SC 4 Ergonomics of human-system interaction: Part 210: Human- centred design for interactive systems. In: Ergonomics of human-system interaction, vol.\u00a01, p.\u00a032. International Organization for Standardization (ISO), Brussels (2010)"},{"key":"11_CR6","doi-asserted-by":"publisher","unstructured":"Klein, A.M., Deutschl\u00e4nder, J., K\u00f6lln, K., Rauschenberger, M., Escalona, M.J.: Exploring the context of use for voice user interfaces: toward context dependent user experience quality testing. J. Softw. Evol. Process (2023). https:\/\/doi.org\/10.1002\/smr.2618","DOI":"10.1002\/smr.2618"},{"key":"11_CR7","doi-asserted-by":"publisher","unstructured":"Klein, A.M., Hinderks, A., Schrepp, M., Thomaschewski, J.: Measuring user experience quality of voice assistants. In: 2020 15th Iberian Conference on Information Systems and Technologies (CISTI), pp.\u00a01\u20134. IEEE (2020). https:\/\/doi.org\/10.23919\/CISTI49556.2020.9140966","DOI":"10.23919\/CISTI49556.2020.9140966"},{"key":"11_CR8","doi-asserted-by":"publisher","unstructured":"Klein, A.M., Rauschenberger, M., Thomaschewski, J., Escalona, M.J.: Comparing voice assistant risks and potential with technology-based users: a study from Germany and Spain. J. Web Eng. 20, 1991\u20132016 (2021). https:\/\/doi.org\/10.13052\/jwe1540-9589.2071","DOI":"10.13052\/jwe1540-9589.2071"},{"key":"11_CR9","series-title":"Advances in Intelligent Systems and Computing","doi-asserted-by":"publisher","first-page":"13","DOI":"10.1007\/978-3-319-96074-6_2","volume-title":"Proceedings of the 20th Congress of the International Ergonomics Association (IEA 2018)","author":"M K\u00f6rber","year":"2019","unstructured":"K\u00f6rber, M.: Theoretical considerations and development of a questionnaire to measure trust in automation. In: Bagnara, S., Tartaglia, R., Albolino, S., Alexander, T., Fujita, Y. (eds.) IEA 2018. AISC, vol. 823, pp. 13\u201330. Springer, Cham (2019). https:\/\/doi.org\/10.1007\/978-3-319-96074-6_2"},{"key":"11_CR10","series-title":"Lecture Notes in Computer Science","doi-asserted-by":"publisher","first-page":"63","DOI":"10.1007\/978-3-540-89350-9_6","volume-title":"HCI and Usability for Education and Work","author":"B Laugwitz","year":"2008","unstructured":"Laugwitz, B., Held, T., Schrepp, M.: Construction and evaluation of a user experience questionnaire. In: Holzinger, A. (ed.) USAB 2008. LNCS, vol. 5298, pp. 63\u201376. Springer, Heidelberg (2008). https:\/\/doi.org\/10.1007\/978-3-540-89350-9_6"},{"key":"11_CR11","doi-asserted-by":"crossref","unstructured":"Laugwitz, B., Schrepp, M., Held, T.: Konstruktion eines fragebogens zur messung der user experience von softwareprodukten. In: Heinecke, A.M., Paul, H. (eds.) Mensch & Computer 2006, pp. 125\u2013134. Oldenbourg, M\u00fcnchen (2006)","DOI":"10.1524\/9783486841749.125"},{"key":"11_CR12","doi-asserted-by":"crossref","unstructured":"Laugwitz, B., Schrepp, M., Held, T.: Konstruktion eines Fragebogens zur Messung der User Experience von Softwareprodukten [Construction of a questionnaire for the measurement of user experience of software products]. In: Mensch & Computer im Strukturwandel (Humans & computers in times of change in structure), pp. 125\u2013134. Mensch & Computer (Humans & computers) 2006 (2006)","DOI":"10.1524\/9783486841749.125"},{"key":"11_CR13","unstructured":"Lazar, J., Feng, J.H., Hochheiser, H.: Research methods in human-computer interaction. Wiley, Chichester and West Sussex and U.K (2010)"},{"issue":"3","key":"11_CR14","doi-asserted-by":"publisher","first-page":"51","DOI":"10.2753\/JEC1086-4415110302","volume":"11","author":"ET Loiacono","year":"2007","unstructured":"Loiacono, E.T., Watson, R.T., Goodhue, D.L.: WebQual: an instrument for consumer evaluation of web sites. Int. J. Electron. Commer. 11(3), 51\u201387 (2007). https:\/\/doi.org\/10.2753\/JEC1086-4415110302","journal-title":"Int. J. Electron. Commer."},{"issue":"1","key":"11_CR15","doi-asserted-by":"publisher","first-page":"6","DOI":"10.1026\/0932-4089\/a000306","volume":"64","author":"SM Mee\u00dfen","year":"2020","unstructured":"Mee\u00dfen, S.M., Thielsch, M.T., Hertel, G.: Trust in management information systems (MIS): a theoretical model. Zeitschrift fur Arbeits- und Organisationspsychologie 64(1), 6\u201316 (2020). https:\/\/doi.org\/10.1026\/0932-4089\/a000306","journal-title":"Zeitschrift fur Arbeits- und Organisationspsychologie"},{"issue":"10","key":"11_CR16","doi-asserted-by":"publisher","first-page":"689","DOI":"10.1016\/j.ijhcs.2010.05.006","volume":"68","author":"M Moshagen","year":"2010","unstructured":"Moshagen, M., Thielsch, M.T.: Facets of visual aesthetics. Int. J. Hum. Comput. Stud. 68(10), 689\u2013709 (2010). https:\/\/doi.org\/10.1016\/j.ijhcs.2010.05.006","journal-title":"Int. J. Hum. Comput. Stud."},{"key":"11_CR17","doi-asserted-by":"publisher","unstructured":"Rauschenberger, M., Schrepp, M., Perez-Cota, M., Olschner, S., Thomaschewski, J.: Efficient measurement of the user experience of interactive products. how to use the user experience questionnaire (ueq).example: Spanish language version. Int. J. Interact. Multimedia Artif. Intell. 2(1), 39 (2013). https:\/\/doi.org\/10.9781\/ijimai.2013.215","DOI":"10.9781\/ijimai.2013.215"},{"issue":"10","key":"11_CR18","first-page":"68","volume":"2015","author":"J Sauro","year":"2015","unstructured":"Sauro, J.: SUPR-Q: a comprehensive measure of the quality of the website user experience. J. Usability Stud. 2015(10), 68\u201386 (2015)","journal-title":"J. Usability Stud."},{"key":"11_CR19","unstructured":"Sauro, J., Zarolia, P.: SUPR-Qm: a questionnaire to measure the mobile app user experience. J. Usability Stud. 13(1), 17\u201337 (2017)"},{"key":"11_CR20","unstructured":"Schrepp, M.: User Experience mit Frageb\u00f6gen messen (Deutsch) Taschenbuch. CreateSpace Independent Publishing Platform (7. April 2018), 1 edn. (2018)"},{"key":"11_CR21","doi-asserted-by":"publisher","unstructured":"Schrepp, M., Thomaschewski, J.: Design and validation of a framework for the creation of user experience questionnaires. Int. J. Interact. Multimedia Artif. Intell. (2019). https:\/\/doi.org\/10.9781\/ijimai.2019.06.006","DOI":"10.9781\/ijimai.2019.06.006"},{"key":"11_CR22","doi-asserted-by":"publisher","unstructured":"Schrepp, M., Thomaschewski, J.: Handbook for the modular extension of the User Experience Questionnaire. - All you need to know to apply the UEQ+ to create your own UX questionnaire. Technical report, University of Applied Sciences Emden\/Leer (2019). https:\/\/doi.org\/10.13140\/RG.2.2.15485.20966","DOI":"10.13140\/RG.2.2.15485.20966"}],"container-title":["Lecture Notes in Business Information Processing","Web Information Systems and Technologies"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/link.springer.com\/content\/pdf\/10.1007\/978-3-031-89621-7_11","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,5,20]],"date-time":"2025-05-20T13:13:50Z","timestamp":1747746830000},"score":1,"resource":{"primary":{"URL":"https:\/\/link.springer.com\/10.1007\/978-3-031-89621-7_11"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2025]]},"ISBN":["9783031896200","9783031896217"],"references-count":22,"URL":"https:\/\/doi.org\/10.1007\/978-3-031-89621-7_11","relation":{},"ISSN":["1865-1348","1865-1356"],"issn-type":[{"value":"1865-1348","type":"print"},{"value":"1865-1356","type":"electronic"}],"subject":[],"published":{"date-parts":[[2025]]},"assertion":[{"value":"21 May 2025","order":1,"name":"first_online","label":"First Online","group":{"name":"ChapterHistory","label":"Chapter History"}},{"value":"WEBIST","order":1,"name":"conference_acronym","label":"Conference Acronym","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"International Conference on Web Information Systems and Technologies","order":2,"name":"conference_name","label":"Conference Name","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"Rome","order":3,"name":"conference_city","label":"Conference City","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"Italy","order":4,"name":"conference_country","label":"Conference Country","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"2023","order":5,"name":"conference_year","label":"Conference Year","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"15 November 2023","order":7,"name":"conference_start_date","label":"Conference Start Date","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"17 November 2023","order":8,"name":"conference_end_date","label":"Conference End Date","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"19","order":9,"name":"conference_number","label":"Conference Number","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"webist2023","order":10,"name":"conference_id","label":"Conference ID","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"https:\/\/webist.scitevents.org\/Home.aspx?y=2023","order":11,"name":"conference_url","label":"Conference URL","group":{"name":"ConferenceInfo","label":"Conference Information"}}]}}