{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,6,30]],"date-time":"2026-06-30T11:39:23Z","timestamp":1782819563580,"version":"3.54.5"},"publisher-location":"Cham","reference-count":24,"publisher":"Springer Nature Switzerland","isbn-type":[{"value":"9783031937354","type":"print"},{"value":"9783031937361","type":"electronic"}],"license":[{"start":{"date-parts":[[2025,1,1]],"date-time":"2025-01-01T00:00:00Z","timestamp":1735689600000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.springernature.com\/gp\/researchers\/text-and-data-mining"},{"start":{"date-parts":[[2025,1,1]],"date-time":"2025-01-01T00:00:00Z","timestamp":1735689600000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/www.springernature.com\/gp\/researchers\/text-and-data-mining"}],"content-domain":{"domain":["link.springer.com"],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2025]]},"DOI":"10.1007\/978-3-031-93736-1_24","type":"book-chapter","created":{"date-parts":[[2025,6,1]],"date-time":"2025-06-01T04:59:41Z","timestamp":1748753981000},"page":"370-389","update-policy":"https:\/\/doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":3,"title":["Catalyzing Engagement: Bridging Expectations, Interaction Modes, and\u00a0Anthropomorphic Design of\u00a0Generative AI Agents for\u00a0the\u00a0Elderly"],"prefix":"10.1007","author":[{"ORCID":"https:\/\/orcid.org\/0009-0002-3095-3331","authenticated-orcid":false,"given":"Jianhui","family":"Qu","sequence":"first","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-5713-8612","authenticated-orcid":false,"given":"Pei-Luen Patrick","family":"Rau","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"297","published-online":{"date-parts":[[2025,5,25]]},"reference":[{"key":"24_CR1","series-title":"Human\u2013Computer Interaction Series","doi-asserted-by":"publisher","first-page":"237","DOI":"10.1007\/978-3-030-17107-0_12","volume-title":"Social Robots: Technological, Societal and Ethical Aspects of Human-Robot Interaction","author":"N Akalin","year":"2019","unstructured":"Akalin, N., Kristoffersson, A., Loutfi, A.: Evaluating the sense of safety and\u00a0security in human\u2013robot interaction with older people. In: Korn, O. (ed.) Social Robots: Technological, Societal and Ethical Aspects of Human-Robot Interaction. HIS, pp. 237\u2013264. Springer, Cham (2019). https:\/\/doi.org\/10.1007\/978-3-030-17107-0_12"},{"key":"24_CR2","doi-asserted-by":"publisher","first-page":"121711","DOI":"10.1016\/j.techfore.2022.121711","volume":"180","author":"E Aw","year":"2022","unstructured":"Aw, E., Tan, G., Cham, T.H., Raman, R., Ooi, K.B.: Alexa, what\u2019s on my shopping list? transforming customer experience with digital voice assistants. Technol. Forecast. Soc. Chang. 180, 121711 (2022). https:\/\/doi.org\/10.1016\/j.techfore.2022.121711","journal-title":"Technol. Forecast. Soc. Chang."},{"key":"24_CR3","doi-asserted-by":"publisher","first-page":"123395","DOI":"10.1016\/j.techfore.2024.123395","volume":"204","author":"S Bai","year":"2024","unstructured":"Bai, S., et al.: Warmth trumps competence? Uncovering the influence of multimodal AI anthropomorphic interaction experience on intelligent service evaluation: insights from the high-evoked automated social presence. Technol. Forecast. Soc. Chang. 204, 123395 (2024). https:\/\/doi.org\/10.1016\/j.techfore.2024.123395","journal-title":"Technol. Forecast. Soc. Chang."},{"key":"24_CR4","doi-asserted-by":"publisher","first-page":"3","DOI":"10.1007\/978-3-031-48041-6_1","volume-title":"HCI International 2023 - Late Breaking Papers","author":"P Battistoni","year":"2023","unstructured":"Battistoni, P., et al.: Using artificial intelligence and companion robots to improve home healthcare for the elderly. In: Gao, Q., Zhou, J., Duffy, V.G., Antona, M., Stephanidis, C. (eds.) HCI International 2023 - Late Breaking Papers, pp. 3\u201317. Springer, Cham (2023)"},{"key":"24_CR5","doi-asserted-by":"publisher","first-page":"105072","DOI":"10.1016\/j.imavis.2024.105072","volume":"147","author":"A Cavallaro","year":"2024","unstructured":"Cavallaro, A., Perillo, F., Romano, M., Sebillo, M., Vitiello, G.: Social robot in service of the cognitive therapy of elderly people: exploring robot acceptance in a real-world scenario. Image Vis. Comput. 147, 105072 (2024). https:\/\/doi.org\/10.1016\/j.imavis.2024.105072","journal-title":"Image Vis. Comput."},{"key":"24_CR6","doi-asserted-by":"publisher","first-page":"103320","DOI":"10.1016\/j.ijhcs.2024.103320","volume":"190","author":"J Chen","year":"2024","unstructured":"Chen, J., Li, M., Ham, J.: Different dimensions of anthropomorphic design cues: How visual appearance and conversational style influence users\u2019 information disclosure tendency towards chatbots. Int. J. Hum Comput Stud. 190, 103320 (2024). https:\/\/doi.org\/10.1016\/j.ijhcs.2024.103320","journal-title":"Int. J. Hum Comput Stud."},{"issue":"3","key":"24_CR7","doi-asserted-by":"publisher","first-page":"102940","DOI":"10.1016\/j.ipm.2022.102940","volume":"59","author":"X Cheng","year":"2022","unstructured":"Cheng, X., Zhang, X., Cohen, J., Mou, J.: Human vs. AI: understanding the impact of anthropomorphism on consumer response to chatbots from the perspective of trust and relationship norms. Inf. Process. Manag. 59(3), 102940 (2022). https:\/\/doi.org\/10.1016\/j.ipm.2022.102940","journal-title":"Inf. Process. Manag."},{"issue":"5","key":"24_CR8","doi-asserted-by":"publisher","first-page":"571","DOI":"10.1177\/1468794116686650","volume":"17","author":"C Constantinou","year":"2017","unstructured":"Constantinou, C., Georgiou, M., Perdikogianni, M.: A comparative method for themes saturation (comets) in qualitative interviews. Qual. Res. 17(5), 571\u2013588 (2017). https:\/\/doi.org\/10.1177\/1468794116686650","journal-title":"Qual. Res."},{"key":"24_CR9","doi-asserted-by":"publisher","unstructured":"van Doorn, J., et al.: Domo Arigato Mr. Roboto: emergence of automated social presence in organizational frontlines and customers\u2019 service experiences. J. Serv. Res. 20(1), 43\u201358 (2017). https:\/\/doi.org\/10.1177\/1094670516679272","DOI":"10.1177\/1094670516679272"},{"key":"24_CR10","doi-asserted-by":"publisher","unstructured":"Frith, H., Gleeson, K.: Clothing and embodiment: men managing body image and appearance. Psychol. Men Masculinity 5 (2004). https:\/\/doi.org\/10.1037\/1524-9220.5.1.40","DOI":"10.1037\/1524-9220.5.1.40"},{"key":"24_CR11","doi-asserted-by":"publisher","DOI":"10.1038\/s41562-024-02077-2","author":"M Glickman","year":"2024","unstructured":"Glickman, M., Sharot, T.: How human-AI feedback loops alter human perceptual, emotional and social judgements. Nat. Hum. Behav. (2024). https:\/\/doi.org\/10.1038\/s41562-024-02077-2","journal-title":"Nat. Hum. Behav."},{"key":"24_CR12","unstructured":"GLM Team, et al.: ChatGLM: a family of large language models from GLM-130B to GLM-4 all tools (2024)"},{"key":"24_CR13","doi-asserted-by":"publisher","unstructured":"Gupta, A.: Codes and Coding, pp. 99\u2013125. Springer, Cham (2023). https:\/\/doi.org\/10.1007\/978-3-031-49650-9_4","DOI":"10.1007\/978-3-031-49650-9_4"},{"key":"24_CR14","doi-asserted-by":"publisher","unstructured":"Khennouche, F., Elmir, Y., Himeur, Y., Djebari, N., Amira, A.: Revolutionizing generative pre-traineds: insights and challenges in deploying ChatGPT and generative chatbots for FAQs. Expert Syst. Appl. 246, 123224 (2024). https:\/\/doi.org\/10.1016\/j.eswa.2024.123224","DOI":"10.1016\/j.eswa.2024.123224"},{"issue":"4","key":"24_CR15","doi-asserted-by":"publisher","first-page":"1421","DOI":"10.1108\/IJCHM-11-2023-1767","volume":"37","author":"Y Li","year":"2025","unstructured":"Li, Y., Lee, S.O.: Navigating the generative AI travel landscape: the influence of ChatGPT on the evolution from new users to loyal adopters. Int. J. Contemp. Hosp. Manag. 37(4), 1421\u20131447 (2025). https:\/\/doi.org\/10.1108\/IJCHM-11-2023-1767","journal-title":"Int. J. Contemp. Hosp. Manag."},{"key":"24_CR16","doi-asserted-by":"publisher","unstructured":"Nass, C., Steuer, J., Tauber, E.R.: Computers are social actors. In: Conference Companion on Human Factors in Computing Systems, p.\u00a0204. CHI \u201994, Association for Computing Machinery, New York, NY, USA (1994). https:\/\/doi.org\/10.1145\/259963.260288","DOI":"10.1145\/259963.260288"},{"key":"24_CR17","doi-asserted-by":"publisher","unstructured":"Schaumburg, H.: Computers as tools or as social actors? - The users\u2019 perspective on anthropomorphic agents. Int. J. Coop. Inf. Syst. 10(01n02), 217\u2013234 (2001). https:\/\/doi.org\/10.1142\/S0218843001000321","DOI":"10.1142\/S0218843001000321"},{"issue":"2","key":"24_CR18","doi-asserted-by":"publisher","first-page":"186","DOI":"10.1287\/mnsc.46.2.186.11926","volume":"46","author":"V Venkatesh","year":"2000","unstructured":"Venkatesh, V., Davis, F.D.: A theoretical extension of the technology acceptance model: four longitudinal field studies. Manage. Sci. 46(2), 186\u2013204 (2000). https:\/\/doi.org\/10.1287\/mnsc.46.2.186.11926","journal-title":"Manage. Sci."},{"key":"24_CR19","doi-asserted-by":"publisher","unstructured":"Venkatesh, V., Morris, M., Davis, G., Davis, F.: User acceptance of information technology: toward a unified view. MIS Q. 27, 425\u2013478 (2003). https:\/\/doi.org\/10.2307\/30036540","DOI":"10.2307\/30036540"},{"key":"24_CR20","doi-asserted-by":"publisher","first-page":"107878","DOI":"10.1016\/j.chb.2023.107878","volume":"148","author":"Y Xie","year":"2023","unstructured":"Xie, Y., Zhu, K., Zhou, P., Liang, C.: How does anthropomorphism improve human-AI interaction satisfaction: a dual-path model. Comput. Hum. Behav. 148, 107878 (2023). https:\/\/doi.org\/10.1016\/j.chb.2023.107878","journal-title":"Comput. Hum. Behav."},{"issue":"4","key":"24_CR21","doi-asserted-by":"publisher","first-page":"e26239","DOI":"10.1016\/j.heliyon.2024.e26239","volume":"10","author":"X Xu","year":"2024","unstructured":"Xu, X., Su, Y., Zhang, Y., Wu, Y., Xu, X.: Understanding learners\u2019 perceptions of ChatGPT: a thematic analysis of peer interviews among undergraduates and postgraduates in China. Heliyon 10(4), e26239 (2024). https:\/\/doi.org\/10.1016\/j.heliyon.2024.e26239","journal-title":"Heliyon"},{"key":"24_CR22","doi-asserted-by":"publisher","first-page":"102625","DOI":"10.1016\/j.techsoc.2024.102625","volume":"78","author":"X Yao","year":"2024","unstructured":"Yao, X., Xi, Y.: Pathways linking expectations for AI chatbots to loyalty: a moderated mediation analysis. Technol. Soc. 78, 102625 (2024). https:\/\/doi.org\/10.1016\/j.techsoc.2024.102625","journal-title":"Technol. Soc."},{"issue":"1","key":"24_CR23","doi-asserted-by":"publisher","first-page":"e08765","DOI":"10.1016\/j.heliyon.2022.e08765","volume":"8","author":"YY Yap","year":"2022","unstructured":"Yap, Y.Y., Tan, S.H., Choon, S.W.: Elderly\u2019s intention to use technologies: a systematic literature review. Heliyon 8(1), e08765 (2022). https:\/\/doi.org\/10.1016\/j.heliyon.2022.e08765","journal-title":"Heliyon"},{"key":"24_CR24","doi-asserted-by":"publisher","first-page":"107415","DOI":"10.1016\/j.chb.2022.107415","volume":"138","author":"A Zhang","year":"2023","unstructured":"Zhang, A., Patrick Rau, P.L.: Tools or peers? Impacts of anthropomorphism level and social role on emotional attachment and disclosure tendency towards intelligent agents. Comput. Hum. Behav. 138, 107415 (2023). https:\/\/doi.org\/10.1016\/j.chb.2022.107415","journal-title":"Comput. Hum. Behav."}],"container-title":["Lecture Notes in Computer Science","Cross-Cultural Design"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/link.springer.com\/content\/pdf\/10.1007\/978-3-031-93736-1_24","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,6,1]],"date-time":"2025-06-01T04:59:43Z","timestamp":1748753983000},"score":1,"resource":{"primary":{"URL":"https:\/\/link.springer.com\/10.1007\/978-3-031-93736-1_24"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2025]]},"ISBN":["9783031937354","9783031937361"],"references-count":24,"URL":"https:\/\/doi.org\/10.1007\/978-3-031-93736-1_24","relation":{},"ISSN":["0302-9743","1611-3349"],"issn-type":[{"value":"0302-9743","type":"print"},{"value":"1611-3349","type":"electronic"}],"subject":[],"published":{"date-parts":[[2025]]},"assertion":[{"value":"25 May 2025","order":1,"name":"first_online","label":"First Online","group":{"name":"ChapterHistory","label":"Chapter History"}},{"value":"HCII","order":1,"name":"conference_acronym","label":"Conference Acronym","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"International Conference on Human-Computer Interaction","order":2,"name":"conference_name","label":"Conference Name","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"Gothenburg","order":3,"name":"conference_city","label":"Conference City","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"Sweden","order":4,"name":"conference_country","label":"Conference Country","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"2025","order":5,"name":"conference_year","label":"Conference Year","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"22 June 2025","order":7,"name":"conference_start_date","label":"Conference Start Date","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"27 June 2025","order":8,"name":"conference_end_date","label":"Conference End Date","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"27","order":9,"name":"conference_number","label":"Conference Number","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"hcii2025","order":10,"name":"conference_id","label":"Conference ID","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"https:\/\/2025.hci.international\/","order":11,"name":"conference_url","label":"Conference URL","group":{"name":"ConferenceInfo","label":"Conference Information"}}]}}