{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,2,4]],"date-time":"2026-02-04T22:36:01Z","timestamp":1770244561039,"version":"3.49.0"},"publisher-location":"Cham","reference-count":22,"publisher":"Springer Nature Switzerland","isbn-type":[{"value":"9783031941610","type":"print"},{"value":"9783031941627","type":"electronic"}],"license":[{"start":{"date-parts":[[2025,1,1]],"date-time":"2025-01-01T00:00:00Z","timestamp":1735689600000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.springernature.com\/gp\/researchers\/text-and-data-mining"},{"start":{"date-parts":[[2025,1,1]],"date-time":"2025-01-01T00:00:00Z","timestamp":1735689600000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/www.springernature.com\/gp\/researchers\/text-and-data-mining"}],"content-domain":{"domain":["link.springer.com"],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2025]]},"DOI":"10.1007\/978-3-031-94162-7_7","type":"book-chapter","created":{"date-parts":[[2025,6,9]],"date-time":"2025-06-09T12:15:00Z","timestamp":1749471300000},"page":"61-71","update-policy":"https:\/\/doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":0,"title":["All Goes Well: A Self-healing Service Design Study by\u00a0Creating Bracelets for\u00a0Young Chinese People"],"prefix":"10.1007","author":[{"ORCID":"https:\/\/orcid.org\/0009-0002-6664-4346","authenticated-orcid":false,"given":"Peiyuan","family":"Ge","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0009-0002-7156-0032","authenticated-orcid":false,"given":"Jiahe","family":"Wu","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0009-0009-2386-0461","authenticated-orcid":false,"given":"Yihan","family":"Zhang","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0009-0007-7192-8243","authenticated-orcid":false,"given":"Jie","family":"Yang","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0009-0006-9147-4050","authenticated-orcid":false,"given":"Yue","family":"Zhu","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0009-0000-0732-1200","authenticated-orcid":false,"given":"Xuechen","family":"Li","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0009-0005-0302-6171","authenticated-orcid":false,"given":"Haipeng","family":"Duan","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0009-0002-3813-4306","authenticated-orcid":false,"given":"Wenhao","family":"Jiang","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0009-0007-2974-0255","authenticated-orcid":false,"given":"Yunsheng","family":"Su","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"297","published-online":{"date-parts":[[2025,5,30]]},"reference":[{"issue":"3","key":"7_CR1","first-page":"46","volume":"7","author":"MG Ajithakumari","year":"2019","unstructured":"Ajithakumari, M.G., Hemavathy, V.: Art therapy reduces anxiety. Pondicherry J. Nurs. 7(3), 46\u201348 (2019)","journal-title":"Pondicherry J. Nurs."},{"key":"7_CR2","doi-asserted-by":"crossref","unstructured":"Baumer, D., Bischofberger, W., Lichter, H., Zullighoven, H.: User interface prototyping-concepts, tools, and experience. In: Proceedings of IEEE 18th International Conference on Software Engineering, pp. 532\u2013541. IEEE (1996)","DOI":"10.1109\/ICSE.1996.493447"},{"issue":"3","key":"7_CR3","doi-asserted-by":"publisher","first-page":"66","DOI":"10.2307\/41166446","volume":"50","author":"MJ Bitner","year":"2008","unstructured":"Bitner, M.J., Ostrom, A.L., Morgan, F.N.: Service blueprinting: a practical technique for service innovation. Calif. Manage. Rev. 50(3), 66\u201394 (2008)","journal-title":"Calif. Manage. Rev."},{"issue":"3","key":"7_CR4","first-page":"331","volume":"17","author":"J Blomkvist","year":"2014","unstructured":"Blomkvist, J., Segelstr\u00f6m, F.: Benefits of external representations in service design: a distributed cognition perspective. Des. J. 17(3), 331\u2013346 (2014)","journal-title":"Des. J."},{"issue":"2","key":"7_CR5","doi-asserted-by":"publisher","first-page":"e94","DOI":"10.1016\/j.radi.2019.11.092","volume":"26","author":"L Cuthbertson","year":"2020","unstructured":"Cuthbertson, L., Robb, Y., Blair, S.: Theory and application of research principles and philosophical underpinning for a study utilising interpretative phenomenological analysis. Radiography 26(2), e94\u2013e102 (2020)","journal-title":"Radiography"},{"key":"7_CR6","doi-asserted-by":"crossref","unstructured":"Dworkin, S.L.: Sample size policy for qualitative studies using in-depth interviews (2012)","DOI":"10.1007\/s10508-012-0016-6"},{"key":"7_CR7","doi-asserted-by":"publisher","unstructured":"Fei, H., Wanqiang, L.: Defining \u201cservice design\u201d (in chinese). Packag. Eng. 40(10), 37\u201351 (2019). https:\/\/doi.org\/10.19554\/j.cnki.1001-3563.2019.10.008","DOI":"10.19554\/j.cnki.1001-3563.2019.10.008"},{"issue":"1","key":"7_CR8","doi-asserted-by":"publisher","first-page":"80","DOI":"10.1177\/160940690600500107","volume":"5","author":"J Fereday","year":"2006","unstructured":"Fereday, J., Muir-Cochrane, E.: Demonstrating rigor using thematic analysis: a hybrid approach of inductive and deductive coding and theme development. Int. J. Qual. Meth. 5(1), 80\u201392 (2006)","journal-title":"Int. J. Qual. Meth."},{"key":"7_CR9","doi-asserted-by":"publisher","first-page":"33","DOI":"10.1016\/j.cogsys.2022.11.007","volume":"78","author":"Q Gan","year":"2023","unstructured":"Gan, Q., Liu, Z., Liu, T., Zhao, Y., Chai, Y.: Design and user experience analysis of AR intelligent virtual agents on smartphones. Cogn. Syst. Res. 78, 33\u201347 (2023)","journal-title":"Cogn. Syst. Res."},{"key":"7_CR10","doi-asserted-by":"crossref","unstructured":"Jain, D., Kumar, A.: AI unveiled personalities: profiling optimistic and pessimistic attitudes in Hindi dataset using transformer-based models. Exp. Syst., e13572 (2024)","DOI":"10.1111\/exsy.13572"},{"key":"7_CR11","unstructured":"K, Z.: Social psychological analysis of young people\u2019s \u201cincense\u201d phenomenon (in chinese). People\u2019s Forum (20), 86\u201389 (2023)"},{"issue":"3","key":"7_CR12","doi-asserted-by":"publisher","first-page":"221","DOI":"10.1080\/0144929X.2011.563794","volume":"31","author":"A Kankainen","year":"2012","unstructured":"Kankainen, A., Vaajakallio, K., Kantola, V., Mattelm\u00e4ki, T.: Storytelling group-a co-design method for service design. Behav. Inf. Technol. 31(3), 221\u2013230 (2012)","journal-title":"Behav. Inf. Technol."},{"key":"7_CR13","unstructured":"Komninos, A.: Norman\u2019s three levels of design$$|$$ interaction design foundation. Interaction Design Foundation (2019)"},{"key":"7_CR14","doi-asserted-by":"crossref","unstructured":"Li, J., Cao, H., Lin, L., Hou, Y., Zhu, R., El\u00a0Ali, A.: User experience design professionals\u2019 perceptions of generative artificial intelligence. In: Proceedings of the CHI Conference on Human Factors in Computing Systems, pp. 1\u201318 (2024)","DOI":"10.1145\/3613904.3642114"},{"key":"7_CR15","doi-asserted-by":"crossref","unstructured":"Li, J., Han, H.: Emotional design strategy of smart furniture for small households based on user experience. In: International Conference on Human-Computer Interaction, pp. 311\u2013320. Springer (2022)","DOI":"10.1007\/978-3-031-05463-1_22"},{"key":"7_CR16","series-title":"Lecture Notes in Computer Science","doi-asserted-by":"publisher","first-page":"231","DOI":"10.1007\/978-3-319-22668-2_19","volume-title":"Human-Computer Interaction \u2013 INTERACT 2015","author":"A Lucero","year":"2015","unstructured":"Lucero, A.: Using affinity diagrams to evaluate interactive prototypes. In: Abascal, J., Barbosa, S., Fetter, M., Gross, T., Palanque, P., Winckler, M. (eds.) INTERACT 2015. LNCS, vol. 9297, pp. 231\u2013248. Springer, Cham (2015). https:\/\/doi.org\/10.1007\/978-3-319-22668-2_19"},{"key":"7_CR17","unstructured":"Norman, D.: Emotional Design: Why We Love (or Hate) Everyday Things. Basic Books (2007)"},{"issue":"11","key":"7_CR18","doi-asserted-by":"publisher","first-page":"2405","DOI":"10.1200\/JCO.1994.12.11.2405","volume":"12","author":"SE Salmon","year":"1994","unstructured":"Salmon, S.E., Crowley, J.J., Grogan, T.M., Finley, P., Pugh, R.P., Barlogie, B.: Combination chemotherapy, glucocorticoids, and interferon alfa in the treatment of multiple myeloma: a southwest oncology group study. J. Clin. Oncol. 12(11), 2405\u20132414 (1994)","journal-title":"J. Clin. Oncol."},{"key":"7_CR19","doi-asserted-by":"publisher","first-page":"1185880","DOI":"10.3389\/fpsyg.2023.1185880","volume":"14","author":"W Tao","year":"2023","unstructured":"Tao, W., Gao, S., Yuan, Y.: Boundary crossing: an experimental study of individual perceptions toward aigc. Front. Psychol. 14, 1185880 (2023)","journal-title":"Front. Psychol."},{"key":"7_CR20","unstructured":"Wang, S., Yuan, H.: Deeper user experience-emotional design. In: Advances in Affective and Pleasurable Design: Proceedings of the AHFE 2018 International Conference on Affective and Pleasurable Design, 21\u201325 July 2018, Loews Sapphire Falls Resort at Universal Studios, Orlando, Florida, USA, vol. 9, pp. 188\u2013195. Springer (2019)"},{"key":"7_CR21","unstructured":"Y, S., H, Y., R, Y., J, M.: Chakras, channels and pulse sensitivities in traditional Indian culture (in chinese). Asia-Pacific Tradit. Med. 19(07), 1\u20136 (2023)"},{"issue":"12","key":"7_CR22","doi-asserted-by":"publisher","first-page":"566","DOI":"10.3390\/systems11120566","volume":"11","author":"H Yin","year":"2023","unstructured":"Yin, H., Zhang, Z., Liu, Y.: The exploration of integrating the midjourney artificial intelligence generated content tool into design systems to direct designers towards future-oriented innovation. Systems 11(12), 566 (2023)","journal-title":"Systems"}],"updated-by":[{"DOI":"10.1007\/978-3-031-94162-7_44","type":"correction","label":"Correction","source":"publisher","updated":{"date-parts":[[2025,5,30]],"date-time":"2025-05-30T00:00:00Z","timestamp":1748563200000}}],"container-title":["Communications in Computer and Information Science","HCI International 2025 Posters"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/link.springer.com\/content\/pdf\/10.1007\/978-3-031-94162-7_7","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2026,2,3]],"date-time":"2026-02-03T10:23:12Z","timestamp":1770114192000},"score":1,"resource":{"primary":{"URL":"https:\/\/link.springer.com\/10.1007\/978-3-031-94162-7_7"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2025]]},"ISBN":["9783031941610","9783031941627"],"references-count":22,"URL":"https:\/\/doi.org\/10.1007\/978-3-031-94162-7_7","relation":{},"ISSN":["1865-0929","1865-0937"],"issn-type":[{"value":"1865-0929","type":"print"},{"value":"1865-0937","type":"electronic"}],"subject":[],"published":{"date-parts":[[2025]]},"assertion":[{"value":"30 May 2025","order":1,"name":"first_online","label":"First Online","group":{"name":"ChapterHistory","label":"Chapter History"}},{"value":"30 May 2025","order":2,"name":"change_date","label":"Change Date","group":{"name":"ChapterHistory","label":"Chapter History"}},{"value":"Correction","order":3,"name":"change_type","label":"Change Type","group":{"name":"ChapterHistory","label":"Chapter History"}},{"value":"A correction has been published.","order":4,"name":"change_details","label":"Change Details","group":{"name":"ChapterHistory","label":"Chapter History"}},{"value":"HCII","order":1,"name":"conference_acronym","label":"Conference Acronym","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"International Conference on Human-Computer Interaction","order":2,"name":"conference_name","label":"Conference Name","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"Gothenburg","order":3,"name":"conference_city","label":"Conference City","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"Sweden","order":4,"name":"conference_country","label":"Conference Country","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"2025","order":5,"name":"conference_year","label":"Conference Year","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"22 June 2025","order":7,"name":"conference_start_date","label":"Conference Start Date","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"27 June 2025","order":8,"name":"conference_end_date","label":"Conference End Date","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"27","order":9,"name":"conference_number","label":"Conference Number","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"hcii2025","order":10,"name":"conference_id","label":"Conference ID","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"https:\/\/2025.hci.international\/","order":11,"name":"conference_url","label":"Conference URL","group":{"name":"ConferenceInfo","label":"Conference Information"}}]}}