{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,1,6]],"date-time":"2026-01-06T09:14:50Z","timestamp":1767690890687,"version":"3.48.0"},"publisher-location":"Cham","reference-count":72,"publisher":"Springer Nature Switzerland","isbn-type":[{"type":"print","value":"9783031977749"},{"type":"electronic","value":"9783031977756"}],"license":[{"start":{"date-parts":[[2025,10,1]],"date-time":"2025-10-01T00:00:00Z","timestamp":1759276800000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.springernature.com\/gp\/researchers\/text-and-data-mining"},{"start":{"date-parts":[[2025,10,1]],"date-time":"2025-10-01T00:00:00Z","timestamp":1759276800000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/www.springernature.com\/gp\/researchers\/text-and-data-mining"}],"content-domain":{"domain":["link.springer.com"],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2026]]},"DOI":"10.1007\/978-3-031-97775-6_30","type":"book-chapter","created":{"date-parts":[[2025,9,30]],"date-time":"2025-09-30T22:29:10Z","timestamp":1759271350000},"page":"461-480","update-policy":"https:\/\/doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":0,"title":["Modeling Virtual Reality Adoption in Cultural Heritage: Identifying Key Constructs from Literature"],"prefix":"10.1007","author":[{"given":"Tommasina","family":"Pianese","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Piera","family":"Buonincontri","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Domenico","family":"De Fano","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"297","published-online":{"date-parts":[[2025,10,1]]},"reference":[{"doi-asserted-by":"crossref","unstructured":"Ajina, A.S., Islam, D.M.Z., Zamil, A.M.A., Khan, K.: Understanding green IT adoption: TAM and dual-lens of innovation resistance. Cogent Bus. Manag. (2024)","key":"30_CR1","DOI":"10.1080\/23311975.2024.2403646"},{"doi-asserted-by":"crossref","unstructured":"Alshallaqi, M., Al Halbusi, H., Abbas, M., Alhaidan, H.: Resistance to innovation in low-income populations: the case of university students\u2019 resistance to using digital productivity applications. Front. Psychol. (2022)","key":"30_CR2","DOI":"10.3389\/fpsyg.2022.961589"},{"issue":"11\/12","key":"30_CR3","doi-asserted-by":"publisher","first-page":"1700","DOI":"10.1108\/03090561011079846","volume":"44","author":"M Antioco","year":"2010","unstructured":"Antioco, M., Kleijnen, M.: Consumer adoption of technological innovations: effects of psychological and functional barriers in a lack of content versus a presence of content situation. Eur. J. Mark. 44(11\/12), 1700\u20131724 (2010)","journal-title":"Eur. J. Mark."},{"key":"30_CR4","doi-asserted-by":"publisher","first-page":"363","DOI":"10.1016\/j.enpol.2013.08.043","volume":"63","author":"N Balta-Ozkan","year":"2013","unstructured":"Balta-Ozkan, N., Davidson, R., Bicket, M., Whitmarsh, L.: Social barriers to the adoption of smart homes. Energy Policy 63, 363\u2013374 (2013)","journal-title":"Energy Policy"},{"doi-asserted-by":"crossref","unstructured":"Bekele, M.K., Pierdicca, R., Frontoni, E., Malinverni, E.S., Gain, J.: A survey of augmented, virtual, and mixed reality for cultural heritage. J. Comput. Cult. Herit. (JOCCH) 11(2) (2018)","key":"30_CR5","DOI":"10.1145\/3145534"},{"doi-asserted-by":"crossref","unstructured":"Cham, T.-H., Wei-Han Tan, G., Aw, E.C.-X., Pek, C.-K.: Virtual reality in tourism: adoption scepticism and resistance. Tour. Rev. (2024)","key":"30_CR6","DOI":"10.1108\/TR-10-2022-0479"},{"key":"30_CR7","doi-asserted-by":"publisher","first-page":"342","DOI":"10.1016\/j.jretconser.2018.07.009","volume":"50","author":"W Chaouali","year":"2019","unstructured":"Chaouali, W., Souiden, N.: The role of cognitive age in explaining mobile banking resistance among elderly people. J. Retail. Consum. Serv. 50, 342\u2013350 (2019)","journal-title":"J. Retail. Consum. Serv."},{"doi-asserted-by":"crossref","unstructured":"Chauhan, V.: Barriers to adoption of slow tourism: An innovation resistance theory perspective. Int. J. Tour. Res. (2024)","key":"30_CR8","DOI":"10.1002\/jtr.2689"},{"issue":"11","key":"30_CR9","doi-asserted-by":"publisher","first-page":"3665","DOI":"10.1108\/IJCHM-05-2020-0423","volume":"32","author":"P Christou","year":"2020","unstructured":"Christou, P., Simillidou, A., Stylianou, M.C.: Tourists\u2019 perceptions regarding the use of anthropomorphic robots in tourism and hospitality. Int. J. Contemp. Hosp. Manag. 32(11), 3665\u20133683 (2020)","journal-title":"Int. J. Contemp. Hosp. Manag."},{"key":"30_CR10","doi-asserted-by":"publisher","first-page":"528","DOI":"10.1007\/s11747-014-0399-0","volume":"43","author":"MC Claudy","year":"2015","unstructured":"Claudy, M.C., Garcia, R., O\u2019Driscoll, A.: Consumer resistance to innovation\u2014a behavioral reasoning perspective. J. Acad. Mark. Sci. 43, 528\u2013544 (2015)","journal-title":"J. Acad. Mark. Sci."},{"issue":"1","key":"30_CR11","doi-asserted-by":"publisher","first-page":"29","DOI":"10.1016\/0167-8116(95)00027-5","volume":"13","author":"PA Dabholkar","year":"1996","unstructured":"Dabholkar, P.A.: Consumer evaluations of new technology-based self-service options: an investigation of alternative models of service quality. Int. J. Res. Mark. 13(1), 29\u201351 (1996)","journal-title":"Int. J. Res. Mark."},{"key":"30_CR12","doi-asserted-by":"publisher","first-page":"184","DOI":"10.1177\/0092070302303001","volume":"30","author":"PA Dabholkar","year":"2002","unstructured":"Dabholkar, P.A., Bagozzi, R.P.: An attitudinal model of technology-based self-service: moderating effects of consumer traits and situational factors. J. Acad. Mark. Sci. 30, 184\u2013201 (2002)","journal-title":"J. Acad. Mark. Sci."},{"unstructured":"De Fano, D., Buonincontri, P., Micera, R., Pianese, T., Rossi, C.: Capturing an infinite number of details, but losing the big picture? Drivers and barriers of VR adoption in cultural tourism. In: XXI^ SIM Conference \u00abBrands and Purpose in a Changing Era\u00bb, Milano, pp. 17\u201319 (2024)","key":"30_CR13"},{"issue":"3","key":"30_CR14","first-page":"307","volume":"28","author":"WB Dodds","year":"1991","unstructured":"Dodds, W.B., Monroe, K.B., Grewal, D.: Effects of price, brand, and store information on buyers\u2019 product evaluations. J. Mark. Res. 28(3), 307\u2013319 (1991)","journal-title":"J. Mark. Res."},{"issue":"2","key":"30_CR15","doi-asserted-by":"publisher","first-page":"193","DOI":"10.1016\/1047-8310(95)90014-4","volume":"6","author":"S Dunphy","year":"1995","unstructured":"Dunphy, S., Herbig, P.A.: Acceptance of innovations: the customer is the key! J. High Technol. Manag. Res. 6(2), 193\u2013209 (1995)","journal-title":"J. High Technol. Manag. Res."},{"issue":"11","key":"30_CR16","doi-asserted-by":"publisher","first-page":"867","DOI":"10.1016\/S0148-2963(01)00273-9","volume":"56","author":"SM Forsythe","year":"2003","unstructured":"Forsythe, S.M., Shi, B.: Consumer patronage and risk perceptions in Internet shopping. J. Bus. Res. 56(11), 867\u2013875 (2003)","journal-title":"J. Bus. Res."},{"doi-asserted-by":"crossref","unstructured":"Gonz\u00e1lez Mieres, C., Mar\u00eda D\u00edaz Mart\u00edn, A., Trespalacios Guti\u00e9rrez, J.A.: Antecedents of the difference in perceived risk between store brands and national brands. Eur. J. Mark. 40(1\/2), 61\u201382 (2006)","key":"30_CR17","DOI":"10.1108\/03090560610637310"},{"key":"30_CR18","doi-asserted-by":"publisher","first-page":"1","DOI":"10.1016\/j.jretconser.2016.12.012","volume":"36","author":"A Gupta","year":"2017","unstructured":"Gupta, A., Arora, N.: Understanding determinants and barriers of mobile shopping adoption using behavioral reasoning theory. J. Retail. Consum. Serv. 36, 1\u20137 (2017)","journal-title":"J. Retail. Consum. Serv."},{"key":"30_CR19","doi-asserted-by":"publisher","first-page":"140","DOI":"10.1016\/j.culher.2021.02.005","volume":"49","author":"A Hajirasouli","year":"2021","unstructured":"Hajirasouli, A., Banihashemi, S., Kumarasuriyar, A., Talebi, S., Tabadkani, A.: Virtual reality-based digitisation for endangered heritage sites: theoretical framework and application. J. Cult. Herit. 49, 140\u2013151 (2021)","journal-title":"J. Cult. Herit."},{"doi-asserted-by":"crossref","unstructured":"Hameed, I., Akram, U., Eid, R.: Exploring resistance barriers in travelers\u2019 word of mouth for mobile payment systems: mediating effects of trust and usage intention. Technol. Forecast. Soc. Change (2024)","key":"30_CR20","DOI":"10.1016\/j.techfore.2024.123771"},{"doi-asserted-by":"crossref","unstructured":"Heidenreich, S., Kraemer, T., Handrich, M.: Satisfied and unwilling: Exploring cognitive and situational resistance to innovations. J. Bus. Res. (2016)","key":"30_CR21","DOI":"10.1016\/j.jbusres.2016.01.014"},{"doi-asserted-by":"crossref","unstructured":"Heidenreich, S., Spieth, P.: Why innovations fail - the case of passive and active innovation resistance. Int. J. Innov. Manag. (2013)","key":"30_CR22","DOI":"10.1142\/S1363919613500217"},{"doi-asserted-by":"crossref","unstructured":"Hoffman, D.L., Novak, T.: Emergent experience and the connected consumer in the smart home assemblage and the Internet of Things (2015). SSRN 2648786","key":"30_CR23","DOI":"10.2139\/ssrn.2648786"},{"unstructured":"Hong, D., Cho, C.-H.: Factors affecting innovation resistance of smartphone AI voice assistants. Int. J. Hum. Comput. Interact. (2023)","key":"30_CR24"},{"doi-asserted-by":"crossref","unstructured":"Hongxia, P., Xianhao, X.U., Weidan, L.I.U.: Drivers and barriers in the acceptance of mobile payment in China. In: 2011 International Conference on E-business and E-government (ICEE), pp. 1\u20134. IEEE (2011)","key":"30_CR25","DOI":"10.1109\/ICEBEG.2011.5887081"},{"key":"30_CR26","doi-asserted-by":"publisher","first-page":"694","DOI":"10.1007\/BF02729830","volume":"4","author":"RL Horton","year":"1976","unstructured":"Horton, R.L.: The structure of perceived risk: some further progress. J. Acad. Mark. Sci. 4, 694\u2013706 (1976)","journal-title":"J. Acad. Mark. Sci."},{"doi-asserted-by":"crossref","unstructured":"Hossain, M.Z.: A modified innovation resistance theory approach to e-tourism resistance intention in Bangladesh. J. Technol. Manag. Innov. (2023)","key":"30_CR27","DOI":"10.4067\/S0718-27242023000400059"},{"doi-asserted-by":"crossref","unstructured":"Jansukpum, K., Kettem, S.: Applying innovation resistance theory to understand consumer resistance of using online travel in Thailand. In: 2015 14th International Symposium on Distributed Computing and Applications for Business Engineering and Science (DCABES), pp. 139\u2013142. IEEE (2015)","key":"30_CR28","DOI":"10.1109\/DCABES.2015.42"},{"doi-asserted-by":"crossref","unstructured":"Jeon, S., Lee, S., Xu, Y.: Investigating tourists\u2019 mobile technology resistance behavior: an application of innovation resistance theory. J. Qual. Assur. Hosp. Tour. (2024)","key":"30_CR29","DOI":"10.1080\/1528008X.2024.2344634"},{"unstructured":"Jacoby, J., Kaplan, L.B.: The components of perceived risk. ACR special volumes (1972)","key":"30_CR30"},{"doi-asserted-by":"crossref","unstructured":"Khan, S., Mehmood, S.: Factors affecting innovation resistance of fast-food employees\u2019 usage intention of robots: an integrative perspective. J. Hosp. Tour. Insights (2024)","key":"30_CR31","DOI":"10.1108\/JHTI-08-2023-0515"},{"doi-asserted-by":"crossref","unstructured":"Khanra, S., Dhir, A., Kaur, P., Joseph, R.P.: Factors influencing the adoption postponement of mobile payment services in the hospitality sector during a pandemic. J. Hosp. Tour. Manag. (2021)","key":"30_CR32","DOI":"10.1016\/j.jhtm.2020.11.004"},{"issue":"1","key":"30_CR33","doi-asserted-by":"publisher","first-page":"111","DOI":"10.1016\/j.dss.2005.05.009","volume":"43","author":"HW Kim","year":"2007","unstructured":"Kim, H.W., Chan, H.C., Gupta, S.: Value-based adoption of mobile internet: an empirical investigation. Decis. Support. Syst. 43(1), 111\u2013126 (2007)","journal-title":"Decis. Support. Syst."},{"issue":"2","key":"30_CR34","first-page":"75","volume":"27","author":"T Kuisma","year":"2007","unstructured":"Kuisma, T., Laukkanen, T., Hiltunen, M.: Mapping the reasons for resistance to Internet banking: a means-end approach. Int. J. Inf. Manag. 27(2), 75\u201385 (2007)","journal-title":"Int. J. Inf. Manag."},{"doi-asserted-by":"crossref","unstructured":"Kumari, P., Shankar, A., Behl, A., Arya, V.: Investigating the barriers towards adoption and implementation of open innovation in healthcare. Technol. Forecast. Soc. Change (2024)","key":"30_CR35","DOI":"10.1016\/j.techfore.2023.123100"},{"issue":"7","key":"30_CR36","doi-asserted-by":"publisher","first-page":"2432","DOI":"10.1016\/j.jbusres.2016.01.013","volume":"69","author":"T Laukkanen","year":"2016","unstructured":"Laukkanen, T.: Consumer adoption versus rejection decisions in seemingly similar service innovations: the case of the Internet and mobile banking. J. Bus. Res. 69(7), 2432\u20132439 (2016)","journal-title":"J. Bus. Res."},{"issue":"5","key":"30_CR37","doi-asserted-by":"publisher","first-page":"372","DOI":"10.1108\/02652321011064890","volume":"28","author":"T Laukkanen","year":"2010","unstructured":"Laukkanen, T., Kiviniemi, V.: The role of information in mobile banking resistance. Int. J. Bank Mark. 28(5), 372\u2013388 (2010)","journal-title":"Int. J. Bank Mark."},{"doi-asserted-by":"crossref","unstructured":"Leong, L.-Y., Hew, T.-S., Ooi, K.-B., Lin, B.: A meta-analysis of consumer innovation resistance: is there a cultural invariance? Ind. Manag. Data Syst. (2021)","key":"30_CR38","DOI":"10.1108\/IMDS-12-2020-0741"},{"key":"30_CR39","doi-asserted-by":"publisher","first-page":"133","DOI":"10.1016\/j.chb.2014.04.028","volume":"37","author":"JW Lian","year":"2014","unstructured":"Lian, J.W., Yen, D.C.: Online shopping drivers and barriers for older adults: age and gender differences. Comput. Hum. Behav. 37, 133\u2013143 (2014)","journal-title":"Comput. Hum. Behav."},{"doi-asserted-by":"crossref","unstructured":"Lima, M., Abramovich, R., Dalmas, M.: Perceptions of telediagnostics technology in Brazil: a case of active innovation resistance? J. Innov. Econ. Manag. (2021)","key":"30_CR40","DOI":"10.3917\/jie.pr1.0095"},{"issue":"12","key":"30_CR41","doi-asserted-by":"publisher","DOI":"10.1371\/journal.pone.0261507","volume":"16","author":"N Lipp","year":"2021","unstructured":"Lipp, N., Sterna, R., Du\u017cma\u0144ska-Misiarczyk, N., Strojny, A., Poeschl-Guenther, S., Strojny, P.: VR realism scale\u2014revalidation of contemporary VR headsets on a polish sample. PLoS ONE 16(12), e0261507 (2021)","journal-title":"PLoS ONE"},{"issue":"2","key":"30_CR42","doi-asserted-by":"publisher","first-page":"222","DOI":"10.1016\/j.dss.2010.02.008","volume":"49","author":"X Luo","year":"2010","unstructured":"Luo, X., Li, H., Zhang, J., Shim, J.P.: Examining multi-dimensional trust and multi-faceted risk in initial acceptance of emerging technologies: an empirical study of mobile banking services. Decis. Support. Syst. 49(2), 222\u2013234 (2010)","journal-title":"Decis. Support. Syst."},{"issue":"5","key":"30_CR43","doi-asserted-by":"publisher","first-page":"780","DOI":"10.1111\/jpim.12463","volume":"35","author":"Z Mani","year":"2018","unstructured":"Mani, Z., Chouk, I.: Consumer resistance to innovation in services: challenges and barriers in the internet of things (IoT) era. J. Prod. Innov. Manag. 35(5), 780\u2013807 (2018)","journal-title":"J. Prod. Innov. Manag."},{"issue":"2","key":"30_CR44","doi-asserted-by":"publisher","first-page":"37","DOI":"10.4067\/S0718-18762017000200004","volume":"12","author":"K Moorthy","year":"2017","unstructured":"Moorthy, K., et al.: Barriers of mobile commerce adoption intention: perceptions of generation X in Malaysia. J. Theor. Appl. Electron. Commer. Res. 12(2), 37\u201353 (2017)","journal-title":"J. Theor. Appl. Electron. Commer. Res."},{"key":"30_CR45","first-page":"169","volume":"6","author":"DD Morar","year":"2013","unstructured":"Morar, D.D.: An overview of the consumer value literature\u2013perceived value, desired value. Mark. Inf. Decis. 6, 169\u2013186 (2013)","journal-title":"Mark. Inf. Decis."},{"unstructured":"Ng, W.X., Lim, C.C., Lim, X.C., Ng, S.N., Tan, Y.J.: Consumer resistance to mobile banking services: an empirical study among baby boomers in Malaysia urban areas. Doctoral dissertation, UTAR (2013)","key":"30_CR46"},{"unstructured":"Oktavia, T., Abner, E.: Resistance to the adoption of online travel agencies in Indonesia after Covid-19. J. Syst. Manag. Sci. (2023)","key":"30_CR47"},{"issue":"3","key":"30_CR48","doi-asserted-by":"publisher","first-page":"2489","DOI":"10.3390\/heritage6030131","volume":"6","author":"Z Pervolarakis","year":"2023","unstructured":"Pervolarakis, Z., et al.: Visiting heritage sites in AR and VR. Heritage 6(3), 2489\u20132502 (2023)","journal-title":"Heritage"},{"unstructured":"Ram, S.: A model of innovation resistance. Adv. Consum. Res. 14(1) (1987)","key":"30_CR49"},{"issue":"1","key":"30_CR50","doi-asserted-by":"publisher","first-page":"20","DOI":"10.1111\/1540-5885.610020","volume":"6","author":"S Ram","year":"1989","unstructured":"Ram, S.: Successful innovation using strategies to reduce consumer resistance: an empirical test. J. Prod. Innov. Manag. 6(1), 20\u201334 (1989)","journal-title":"J. Prod. Innov. Manag."},{"issue":"2","key":"30_CR51","doi-asserted-by":"publisher","first-page":"5","DOI":"10.1108\/EUM0000000002542","volume":"6","author":"S Ram","year":"1989","unstructured":"Ram, S., Sheth, J.N.: Consumer resistance to innovations: the marketing problem and its solutions. J. Consum. Mark. 6(2), 5\u201314 (1989)","journal-title":"J. Consum. Mark."},{"key":"30_CR52","volume-title":"Diffusion of Innovations","author":"EM Rogers","year":"2003","unstructured":"Rogers, E.M.: Diffusion of Innovations, 5th edn. Free Press, New York (2003)","edition":"5"},{"doi-asserted-by":"crossref","unstructured":"Rodr\u00edguez S\u00e1nchez, I., Williams, A.M., Garc\u00eda Andreu, H.: Customer resistance to tourism innovations: entrepreneurs\u2019 understanding and management strategies. J. Travel Res. (2020)","key":"30_CR53","DOI":"10.1177\/0047287519843188"},{"issue":"9","key":"30_CR54","doi-asserted-by":"crossref","first-page":"5120","DOI":"10.3390\/su13095120","volume":"13","author":"AF Schiopu","year":"2021","unstructured":"Schiopu, A.F., Hornoiu, R.I., Padurean, A.M., Nica, A.-M.: Exploring consumers\u2019 behavior regarding virtual reality in tourism. Sustainability 13(9), 5120 (2021)","journal-title":"Sustainability"},{"key":"30_CR55","doi-asserted-by":"publisher","DOI":"10.1016\/j.jretconser.2020.102071","volume":"55","author":"H Seth","year":"2020","unstructured":"Seth, H., Talwar, S., Bhatia, A., Saxena, A., Dhir, A.: Consumer resistance and inertia of retail investors: development of the resistance adoption inertia continuance (RAIC) framework. J. Retail. Consum. Serv. 55, 102071 (2020)","journal-title":"J. Retail. Consum. Serv."},{"doi-asserted-by":"crossref","unstructured":"Sowmya, G., Polisetty, A., Jha, R., Keswani, S.: Exploring innovation resistance in tourism: barriers to metaverse adoption among tourists. Cogent Bus. Manag. 11(1) (2024)","key":"30_CR56","DOI":"10.1080\/23311975.2024.2400309"},{"doi-asserted-by":"crossref","unstructured":"Stockemer, D., Stockemer, G., Glaeser, J.: Quantitative Methods for the Social Sciences, vol. 50. Springer, Cham (2019)","key":"30_CR57","DOI":"10.1007\/978-3-319-99118-4"},{"issue":"3","key":"30_CR58","doi-asserted-by":"publisher","first-page":"39","DOI":"10.1108\/03090569310026637","volume":"27","author":"RN Stone","year":"1993","unstructured":"Stone, R.N., Gr\u00f8nhaug, K.: Perceived risk: further considerations for the marketing discipline. Eur. J. Mark. 27(3), 39\u201350 (1993)","journal-title":"Eur. J. Mark."},{"doi-asserted-by":"crossref","unstructured":"Talwar, S., Dhir, A., Kaur, P., M\u00e4ntym\u00e4ki, M.: Barriers toward purchasing from online travel agencies. Int. J. Hosp. Manag. (2020)","key":"30_CR59","DOI":"10.1016\/j.ijhm.2020.102593"},{"key":"30_CR60","doi-asserted-by":"publisher","first-page":"1533","DOI":"10.1016\/j.enbuild.2017.11.039","volume":"158","author":"S Touzani","year":"2018","unstructured":"Touzani, S., Granderson, J., Fernandes, S.: Gradient boosting machine for modeling the energy consumption of commercial buildings. Energy Build. 158, 1533\u20131543 (2018)","journal-title":"Energy Build."},{"doi-asserted-by":"publisher","unstructured":"Tscheu, F., Buhalis, D.: Augmented reality at cultural heritage sites. In: Inversini, A., Schegg, R. (eds.) Information and Communication Technologies in Tourism 2016, pp. 607\u2013619. Springer, Cham (2016). https:\/\/doi.org\/10.1007\/978-3-319-28231-2_44","key":"30_CR61","DOI":"10.1007\/978-3-319-28231-2_44"},{"issue":"3","key":"30_CR62","doi-asserted-by":"publisher","first-page":"425","DOI":"10.2307\/30036540","volume":"27","author":"V Venkatesh","year":"2003","unstructured":"Venkatesh, V., Morris, M.G., Davis, G.B., Davis, F.D.: User acceptance of information technology: toward a unified view. MIS Q. 27(3), 425\u2013478 (2003)","journal-title":"MIS Q."},{"doi-asserted-by":"crossref","unstructured":"Vishwakarma, P., Mukherjee, A., Tripathi, S.: Travelers\u2019 intention to adopt virtual reality: a consumer value perspective. Tour. Manag. (2020)","key":"30_CR63","DOI":"10.1016\/j.jdmm.2020.100456"},{"issue":"2","key":"30_CR64","doi-asserted-by":"publisher","first-page":"125","DOI":"10.1108\/08876040610657057","volume":"20","author":"RH Walker","year":"2006","unstructured":"Walker, R.H., Johnson, L.W.: Why consumers use and do not use technology-enabled services. J. Serv. Mark. 20(2), 125\u2013135 (2006)","journal-title":"J. Serv. Mark."},{"doi-asserted-by":"crossref","unstructured":"Wang, X., Zhang, Z., Huang, D., Li, Z.: Consumer resistance to service robots at the hotel front desk: mixed-methods research. Tour. Manag. Perspect. (2023)","key":"30_CR65","DOI":"10.1016\/j.tmp.2023.101074"},{"issue":"21","key":"30_CR66","doi-asserted-by":"publisher","first-page":"6148","DOI":"10.3390\/su11216148","volume":"11","author":"D Wu","year":"2019","unstructured":"Wu, D., Shen, C., Wang, E., Hou, Y., Yang, J.: Impact of the perceived authenticity of heritage sites on subjective wellbeing: a study of the mediating role of place attachment and satisfaction. Sustainability 11(21), 6148 (2019). https:\/\/doi.org\/10.3390\/su11216148","journal-title":"Sustainability"},{"issue":"4","key":"30_CR67","first-page":"399","volume":"19","author":"B Yoo","year":"2012","unstructured":"Yoo, B., Kim, J.: The effects of perceived risk and benefit on consumers\u2019 trust in online shopping. J. Retail. Consum. Serv. 19(4), 399\u2013407 (2012)","journal-title":"J. Retail. Consum. Serv."},{"issue":"1","key":"30_CR68","doi-asserted-by":"publisher","first-page":"21","DOI":"10.7903\/ijecs.1375","volume":"7","author":"CS Yu","year":"2016","unstructured":"Yu, C.S., Chantatub, W.: Consumers\u2019 resistance to using mobile banking: evidence from Thailand and Taiwan. Int. J. Electron. Commer. Stud. 7(1), 21\u201338 (2016)","journal-title":"Int. J. Electron. Commer. Stud."},{"doi-asserted-by":"crossref","unstructured":"Xue, Y., Zhang, X., Zhang, Y., Luo, E.: Understanding the barriers to consumer purchasing of electric vehicles: the innovation resistance theory. Sustainability (2024)","key":"30_CR69","DOI":"10.3390\/su16062420"},{"unstructured":"Zahan, I., Kaium, A., Rahman, S.: Accept or reject? Investigating customers\u2019 attitudes toward green cosmetics in Bangladesh. J. Sustain. Res. (2024)","key":"30_CR70"},{"issue":"3","key":"30_CR71","doi-asserted-by":"publisher","first-page":"2","DOI":"10.1177\/002224298805200302","volume":"52","author":"VA Zeithaml","year":"1988","unstructured":"Zeithaml, V.A.: Consumer perceptions of price, quality, and value: a means-end model and synthesis of evidence. J. Mark. 52(3), 2\u201322 (1988)","journal-title":"J. Mark."},{"issue":"1","key":"30_CR72","doi-asserted-by":"publisher","first-page":"108","DOI":"10.3390\/su11010108","volume":"11","author":"T Zhang","year":"2018","unstructured":"Zhang, T., Wen, H., Li, X.: A tourist-based model of authenticity of heritage sporting events: the case of Naadam. Sustainability 11(1), 108 (2018)","journal-title":"Sustainability"}],"container-title":["Lecture Notes in Computer Science","Extended Reality"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/link.springer.com\/content\/pdf\/10.1007\/978-3-031-97775-6_30","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2026,1,6]],"date-time":"2026-01-06T09:10:46Z","timestamp":1767690646000},"score":1,"resource":{"primary":{"URL":"https:\/\/link.springer.com\/10.1007\/978-3-031-97775-6_30"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2025,10,1]]},"ISBN":["9783031977749","9783031977756"],"references-count":72,"URL":"https:\/\/doi.org\/10.1007\/978-3-031-97775-6_30","relation":{},"ISSN":["0302-9743","1611-3349"],"issn-type":[{"type":"print","value":"0302-9743"},{"type":"electronic","value":"1611-3349"}],"subject":[],"published":{"date-parts":[[2025,10,1]]},"assertion":[{"value":"1 October 2025","order":1,"name":"first_online","label":"First Online","group":{"name":"ChapterHistory","label":"Chapter History"}},{"value":"XR Salento","order":1,"name":"conference_acronym","label":"Conference Acronym","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"International Conference on Extended Reality","order":2,"name":"conference_name","label":"Conference Name","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"Otranto","order":3,"name":"conference_city","label":"Conference City","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"Italy","order":4,"name":"conference_country","label":"Conference Country","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"2025","order":5,"name":"conference_year","label":"Conference Year","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"17 June 2025","order":7,"name":"conference_start_date","label":"Conference Start Date","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"20 June 2025","order":8,"name":"conference_end_date","label":"Conference End Date","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"avr2025","order":10,"name":"conference_id","label":"Conference ID","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"https:\/\/www.xrsalento.it","order":11,"name":"conference_url","label":"Conference URL","group":{"name":"ConferenceInfo","label":"Conference Information"}}]}}