{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,7,1]],"date-time":"2026-07-01T20:44:15Z","timestamp":1782938655897,"version":"3.54.5"},"publisher-location":"Cham","reference-count":36,"publisher":"Springer Nature Switzerland","isbn-type":[{"value":"9783032015884","type":"print"},{"value":"9783032015891","type":"electronic"}],"license":[{"start":{"date-parts":[[2025,8,20]],"date-time":"2025-08-20T00:00:00Z","timestamp":1755648000000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.springernature.com\/gp\/researchers\/text-and-data-mining"},{"start":{"date-parts":[[2025,8,20]],"date-time":"2025-08-20T00:00:00Z","timestamp":1755648000000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/www.springernature.com\/gp\/researchers\/text-and-data-mining"}],"content-domain":{"domain":["link.springer.com"],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2026]]},"DOI":"10.1007\/978-3-032-01589-1_12","type":"book-chapter","created":{"date-parts":[[2025,8,19]],"date-time":"2025-08-19T14:43:30Z","timestamp":1755614610000},"page":"180-195","update-policy":"https:\/\/doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":0,"title":["The Contextual Edge: LLMs and Sweden\u2019s Public Sector Transformation"],"prefix":"10.1007","author":[{"ORCID":"https:\/\/orcid.org\/0000-0001-8477-887X","authenticated-orcid":false,"given":"Shengnan","family":"Han","sequence":"first","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0001-6360-7641","authenticated-orcid":false,"given":"Gideon Mekonnen","family":"Jonathan","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"297","published-online":{"date-parts":[[2025,8,20]]},"reference":[{"key":"12_CR1","first-page":"105","volume":"43","author":"A Androniceanu","year":"2024","unstructured":"Androniceanu, A.: Generative artificial intelligence, present and perspectives in public administration. Administr. Public Manage. Rev. 43, 105\u2013119 (2024)","journal-title":"Administr. Public Manage. Rev."},{"key":"12_CR2","doi-asserted-by":"crossref","unstructured":"Aryfiyanto, H., Alamsyah, A.: Public service with generative AI: Exploring features and applications. In: 2024 7th International Conference of Computer and Informatics Engineering (IC2IE). pp. 1\u20137. IEEE (2024)","DOI":"10.1109\/IC2IE63342.2024.10747963"},{"issue":"1","key":"12_CR3","doi-asserted-by":"publisher","first-page":"1","DOI":"10.1145\/3700140","volume":"6","author":"J Bright","year":"2025","unstructured":"Bright, J., Enock, F., Esnaashari, S., Francis, J., Hashem, Y., Morgan, D.: Generative AI is already widespread in the public sector: evidence from a survey of UK public sector professionals. Digit. Govern. Res. Practice 6(1), 1\u201313 (2025)","journal-title":"Digit. Govern. Res. Practice"},{"key":"12_CR4","doi-asserted-by":"publisher","first-page":"8633","DOI":"10.1109\/ACCESS.2024.3349969","volume":"12","author":"J Han","year":"2024","unstructured":"Han, J., Lu, J., Xu, Y., You, J., Wu, B.: Intelligent practices of large language models in digital government services. IEEE Access 12, 8633\u20138640 (2024)","journal-title":"IEEE Access"},{"issue":"2","key":"12_CR5","doi-asserted-by":"publisher","DOI":"10.1016\/j.giq.2022.101690","volume":"39","author":"SJ Eom","year":"2022","unstructured":"Eom, S.J., Lee, J.: Digital government transformation in turbulent times: responses, challenges, and future direction. Gov. Inf. Q. 39(2), 101690 (2022)","journal-title":"Gov. Inf. Q."},{"key":"12_CR6","doi-asserted-by":"publisher","DOI":"10.1016\/j.technovation.2020.102217","volume":"102","author":"C Gong","year":"2021","unstructured":"Gong, C., Ribiere, V.: Developing a unified definition of digital transformation. Technovation 102, 102217 (2021)","journal-title":"Technovation"},{"key":"12_CR7","volume":"60","author":"L Tangi","year":"2021","unstructured":"Tangi, L., Janssen, M., Benedetti, M., Noci, G.: Digital government transformation: a structural equation modelling analysis of driving and impeding factors. Int. J. Inf. Manage. 60, 102356 (2021)","journal-title":"Int. J. Inf. Manage."},{"issue":"2","key":"12_CR8","doi-asserted-by":"publisher","first-page":"118","DOI":"10.1016\/j.jsis.2019.01.003","volume":"28","author":"G Vial","year":"2021","unstructured":"Vial, G.: Understanding digital transformation: a review and a research agenda. J. Strateg. Inf. Syst. 28(2), 118\u2013144 (2021)","journal-title":"J. Strateg. Inf. Syst."},{"issue":"2","key":"12_CR9","doi-asserted-by":"publisher","first-page":"919","DOI":"10.1080\/14650045.2022.2050070","volume":"28","author":"G Glasze","year":"2023","unstructured":"Glasze, G., et al.: Contested spatialities of digital sovereignty. Geopolitics 28(2), 919\u2013958 (2023)","journal-title":"Geopolitics"},{"issue":"1","key":"12_CR10","doi-asserted-by":"publisher","DOI":"10.1016\/j.giq.2023.101906","volume":"41","author":"T Haesevoets","year":"2024","unstructured":"Haesevoets, T., Verschuere, B., Van Severen, R., Roets, A.: How do citizens perceive the use of artificial intelligence in public sector decisions? Gov. Inf. Q. 41(1), 101906 (2024)","journal-title":"Gov. Inf. Q."},{"issue":"3","key":"12_CR11","doi-asserted-by":"publisher","DOI":"10.1016\/j.giq.2021.101577","volume":"38","author":"A Zuiderwijk","year":"2021","unstructured":"Zuiderwijk, A., Chen, Y.C., Salem, F.: Implications of the use of artificial intelligence in public governance: A systematic literature review and a research agenda. Gov. Inf. Q. 38(3), 101577 (2021)","journal-title":"Gov. Inf. Q."},{"issue":"1","key":"12_CR12","doi-asserted-by":"publisher","DOI":"10.1016\/j.giq.2021.101650","volume":"39","author":"A Scupola","year":"2022","unstructured":"Scupola, A., Mergel, I.: Co-production in digital transformation of public administration and public value creation: the case of Denmark. Gov. Inf. Q. 39(1), 101650 (2022)","journal-title":"Gov. Inf. Q."},{"issue":"4","key":"12_CR13","doi-asserted-by":"publisher","DOI":"10.1016\/j.giq.2023.101880","volume":"40","author":"J Zhang","year":"2023","unstructured":"Zhang, J., Mora, L.: Nothing but symbolic: Chinese new authoritarianism, smart government, and the challenge of multi-level governance. Gov. Inf. Q. 40(4), 101880 (2023)","journal-title":"Gov. Inf. Q."},{"issue":"2","key":"12_CR14","first-page":"95","volume":"27","author":"N Kshetri","year":"2024","unstructured":"Kshetri, N.: Linguistic challenges in generative artificial intelligence: Implications for low-resource languages in the developing world. J. Glob. Inf. Technol. Manag. 27(2), 95\u201399 (2024)","journal-title":"J. Glob. Inf. Technol. Manag."},{"issue":"1","key":"12_CR15","doi-asserted-by":"publisher","first-page":"10","DOI":"10.1007\/s10916-024-02136-1","volume":"49","author":"SS Bhuyan","year":"2025","unstructured":"Bhuyan, S.S., et al.: Generative artificial intelligence use in healthcare: opportunities for clinical excellence and administrative efficiency. J. Med. Syst. 49(1), 10 (2025)","journal-title":"J. Med. Syst."},{"key":"12_CR16","doi-asserted-by":"crossref","unstructured":"Hernandez Gonzalez, J.A.: Assistance system for judicial awards for the Colombian state legal defense agency through NLP-ANDJE. In: Proceedings of the 2022 5th International Conference on Machine Learning and Natural Language Processing. pp. 258\u2013265 (2022)","DOI":"10.1145\/3578741.3578793"},{"key":"12_CR17","doi-asserted-by":"crossref","unstructured":"Maragno, G., Tangi, L., Gastaldi, L., Benedetti, M.: The spread of artificial intelligence in the public sector: a worldwide overview. In: Proceedings of the 14th International Conference on Theory and Practice of Electronic Governance. pp. 1\u20139 (2021)","DOI":"10.1145\/3494193.3494194"},{"issue":"18","key":"12_CR18","doi-asserted-by":"publisher","first-page":"8259","DOI":"10.3390\/app14188259","volume":"14","author":"G Papageorgiou","year":"2024","unstructured":"Papageorgiou, G., Sarlis, V., Maragoudakis, M., Tjortjis, C.: Enhancing e-government services through state-of-the-art, modular, and reproducible architecture over large language models. Appl. Sci. 14(18), 8259 (2024)","journal-title":"Appl. Sci."},{"key":"12_CR19","doi-asserted-by":"crossref","unstructured":"Nikiforova, A., Lnenicka, M., Mili\u0107, P., Luterek, M., Rodriguez Bolvar, M.P.: From the evolution of public data ecosystems to the evolving horizons of the forward-looking intelligent public data ecosystem empowered by emerging technologies. In: International Conference on Electronic Government. pp. 402\u2013418. Springer (2024)","DOI":"10.1007\/978-3-031-70274-7_25"},{"key":"12_CR20","doi-asserted-by":"publisher","first-page":"84799","DOI":"10.52202\/079017-2693","volume":"37","author":"C Li","year":"2024","unstructured":"Li, C., Chen, M., Wang, J., Sitaram, S., Xie, X.: Culture LLM: Incorporating cultural differences into large language models. Adv. Neural. Inf. Process. Syst. 37, 84799\u201384838 (2024)","journal-title":"Adv. Neural. Inf. Process. Syst."},{"key":"12_CR21","doi-asserted-by":"crossref","unstructured":"Beltran, M.A., Ruiz Mondragon, M.I., Han, S.H.: Comparative analysis of generative AI risks in the public sector. In: Proceedings of the 25th Annual International Conference on Digital Government Research. pp. 610\u2013617 (2024)","DOI":"10.1145\/3657054.3657125"},{"issue":"3","key":"12_CR22","doi-asserted-by":"publisher","first-page":"221","DOI":"10.1016\/j.giq.2015.07.001","volume":"32","author":"T Janowski","year":"2015","unstructured":"Janowski, T.: Digital government evolution: from transformation to contextualization. Gov. Inf. Q. 32(3), 221\u2013236 (2015)","journal-title":"Gov. Inf. Q."},{"key":"12_CR23","doi-asserted-by":"crossref","unstructured":"Knutsen, L.Z., David Pat.n-Romero, J., Hannay, J.E., Tanilkan, S.S.: A survey on the perception of opportunities and limitations of generative AI in the public sector. In: World Conference on Information Systems for Business Management. pp. 503\u2013520. Springer (2023)","DOI":"10.1007\/978-981-99-8349-0_40"},{"key":"12_CR24","doi-asserted-by":"publisher","first-page":"84799","DOI":"10.52202\/079017-2693","volume":"37","author":"C Li","year":"2024","unstructured":"Li, C., Chen, M., Wang, J., Sitaram, S., Xie, X.: Culturellm: incorporating cultural differences into large language models. Adv. Neural. Inf. Process. Syst. 37, 84799\u201384838 (2024)","journal-title":"Adv. Neural. Inf. Process. Syst."},{"key":"12_CR25","doi-asserted-by":"crossref","unstructured":"van Staalduine, N., Zuiderwijk, A.: Exploring the viability of ChatGPT for personal data anonymization in government: a comprehensive analysis of possibilities, risks, and ethical implications. Digital Government: Research and Practice (2024)","DOI":"10.1145\/3678264"},{"issue":"8","key":"12_CR26","doi-asserted-by":"publisher","first-page":"10859","DOI":"10.1007\/s10586-024-04515-2","volume":"27","author":"NA Jalali","year":"2024","unstructured":"Jalali, N.A., Hongsong, C.: Comprehensive framework for implementing blockchain-enabled federated learning and full homomorphic encryption for chatbot security system. Clust. Comput. 27(8), 10859\u201310882 (2024)","journal-title":"Clust. Comput."},{"key":"12_CR27","doi-asserted-by":"crossref","unstructured":"Mainardi, I.: Change management: artificial intelligence (AI) at the service of public administrations. AI & Society, 1\u201329 (2024)","DOI":"10.1007\/s00146-024-02136-2"},{"key":"12_CR28","unstructured":"Vainionp., F., V.yrynen, K., Lanam\u00e4ki, A., Parmiggiani, E.: Practices of anticipation: How public sector organizations anticipate artificial intelligence and its regulation. ECIS 2024 Proceedings (2024)"},{"key":"12_CR29","doi-asserted-by":"crossref","unstructured":"Ojo, A., Mellouli, S., Ahmadi Zeleti, F.: A realist perspective on AI-era public management. In: Proceedings of the 20th Annual International Conference on Digital Government Research. pp. 159\u2013170 (2019)","DOI":"10.1145\/3325112.3325261"},{"issue":"1","key":"12_CR30","first-page":"22","volume":"55","author":"S Jackson","year":"2024","unstructured":"Jackson, S., Panteli, N.: AI-based digital assistants in the workplace: an idiomatic analysis. Commun. Assoc. Inf. Syst. 55(1), 22 (2024)","journal-title":"Commun. Assoc. Inf. Syst."},{"key":"12_CR31","unstructured":"Oates, B.J.: Researching information systems and computing. Sage (2005)"},{"key":"12_CR32","unstructured":"Yin, R.K.: Case study research and applications: Design and methods. SAGE Publications (2017)"},{"key":"12_CR33","unstructured":"AI Sweden: A shared digital assistant for the public sector (2024). https:\/\/www.ai.se\/en\/project\/shared-digital-assistant-public-sector. Accessed 10 Mar 2025"},{"key":"12_CR34","first-page":"9459","volume":"33","author":"P Lewis","year":"2020","unstructured":"Lewis, P., et al.: Retrieval-augmented generation for knowledge-intensive NLP tasks. Adv. Neural. Inf. Process. Syst. 33, 9459\u20139474 (2020)","journal-title":"Adv. Neural. Inf. Process. Syst."},{"issue":"2","key":"12_CR35","doi-asserted-by":"publisher","first-page":"77","DOI":"10.1191\/1478088706qp063oa","volume":"3","author":"V Braun","year":"2006","unstructured":"Braun, V., Clarke, V.: Using thematic analysis in psychology. Qual. Res. Psychol. 3(2), 77\u2013101 (2006)","journal-title":"Qual. Res. Psychol."},{"issue":"4","key":"12_CR36","doi-asserted-by":"publisher","DOI":"10.1016\/j.giq.2019.07.001","volume":"36","author":"I Mergel","year":"2019","unstructured":"Mergel, I.: Digital service teams in government. Gov. Inf. Q. 36(4), 101389 (2019)","journal-title":"Gov. Inf. Q."}],"container-title":["Lecture Notes in Computer Science","Electronic Government"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/link.springer.com\/content\/pdf\/10.1007\/978-3-032-01589-1_12","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2026,7,1]],"date-time":"2026-07-01T19:54:50Z","timestamp":1782935690000},"score":1,"resource":{"primary":{"URL":"https:\/\/link.springer.com\/10.1007\/978-3-032-01589-1_12"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2025,8,20]]},"ISBN":["9783032015884","9783032015891"],"references-count":36,"URL":"https:\/\/doi.org\/10.1007\/978-3-032-01589-1_12","relation":{},"ISSN":["0302-9743","1611-3349"],"issn-type":[{"value":"0302-9743","type":"print"},{"value":"1611-3349","type":"electronic"}],"subject":[],"published":{"date-parts":[[2025,8,20]]},"assertion":[{"value":"20 August 2025","order":1,"name":"first_online","label":"First Online","group":{"name":"ChapterHistory","label":"Chapter History"}},{"value":"EGOV","order":1,"name":"conference_acronym","label":"Conference Acronym","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"International Conference on Electronic Government","order":2,"name":"conference_name","label":"Conference Name","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"Krems","order":3,"name":"conference_city","label":"Conference City","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"Austria","order":4,"name":"conference_country","label":"Conference Country","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"2025","order":5,"name":"conference_year","label":"Conference Year","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"31 August 2025","order":7,"name":"conference_start_date","label":"Conference Start Date","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"4 September 2025","order":8,"name":"conference_end_date","label":"Conference End Date","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"24","order":9,"name":"conference_number","label":"Conference Number","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"egov2025","order":10,"name":"conference_id","label":"Conference ID","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"https:\/\/dgsociety.org\/egov-2025\/","order":11,"name":"conference_url","label":"Conference URL","group":{"name":"ConferenceInfo","label":"Conference Information"}}]}}