{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,6,10]],"date-time":"2026-06-10T05:02:45Z","timestamp":1781067765226,"version":"3.54.1"},"publisher-location":"Cham","reference-count":28,"publisher":"Springer Nature Switzerland","isbn-type":[{"value":"9783032130112","type":"print"},{"value":"9783032130129","type":"electronic"}],"license":[{"start":{"date-parts":[[2026,1,1]],"date-time":"2026-01-01T00:00:00Z","timestamp":1767225600000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.springernature.com\/gp\/researchers\/text-and-data-mining"},{"start":{"date-parts":[[2026,1,1]],"date-time":"2026-01-01T00:00:00Z","timestamp":1767225600000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/www.springernature.com\/gp\/researchers\/text-and-data-mining"}],"content-domain":{"domain":["link.springer.com"],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2026]]},"DOI":"10.1007\/978-3-032-13012-9_21","type":"book-chapter","created":{"date-parts":[[2026,1,2]],"date-time":"2026-01-02T02:28:13Z","timestamp":1767320893000},"page":"293-309","update-policy":"https:\/\/doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":0,"title":["A Digital Twin for Shortening Waiting Times in Emergency Departments During Respiratory Disease Peaks"],"prefix":"10.1007","author":[{"ORCID":"https:\/\/orcid.org\/0000-0001-5281-1911","authenticated-orcid":false,"given":"Alexandros","family":"Konios","sequence":"first","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0001-6890-7547","authenticated-orcid":false,"given":"Miguel","family":"Ort\u00edz-Barrios","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0009-0006-1543-8576","authenticated-orcid":false,"given":"Zaury-Estela","family":"Fern\u00e1ndez-Mendoza","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-8171-662X","authenticated-orcid":false,"given":"Eduardo","family":"Navarro-Jim\u00e9nez","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-7260-348X","authenticated-orcid":false,"given":"David-Enrique","family":"Mart\u00ednez-Sierra","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"297","published-online":{"date-parts":[[2026,1,2]]},"reference":[{"issue":"9","key":"21_CR1","doi-asserted-by":"publisher","first-page":"1625","DOI":"10.3390\/healthcare10091625","volume":"10","author":"M Sartini","year":"2022","unstructured":"Sartini, M., et al.: Overcrowding in emergency department: causes, consequences, and solutions-a narrative review. Healthcare (Basel) 10(9), 1625 (2022). https:\/\/doi.org\/10.3390\/healthcare10091625. PMID:36141237; PMCID:PMC9498666","journal-title":"Healthcare (Basel)"},{"key":"21_CR2","doi-asserted-by":"publisher","unstructured":"Madad, S., Salway, R.J., Raggi, J., Silvestri, D., Cotter, T., Romolt, C.: The 2022\u20132023 USA respiratory viral \u2018Tripledemic\u2019: healthcare lessons learned. Microbiol. Infect. Dis. AMJ 1(1), 35\u201339 (2023). https:\/\/doi.org\/10.33590\/microbiolinfectdisamj\/10306548","DOI":"10.33590\/microbiolinfectdisamj\/10306548"},{"issue":"10","key":"21_CR3","doi-asserted-by":"publisher","first-page":"4264","DOI":"10.3390\/app14104264","volume":"14","author":"J-K Kim","year":"2024","unstructured":"Kim, J.-K.: Enhancing patient flow in emergency departments: a machine learning and simulation-based resource scheduling approach. Appl. Sci. 14(10), 4264 (2024). https:\/\/doi.org\/10.3390\/app14104264","journal-title":"Appl. Sci."},{"key":"21_CR4","doi-asserted-by":"publisher","unstructured":"Harper, A., Mustafee, N.: A hybrid modelling approach using forecasting and real-time simulation to prevent emergency department overcrowding. In: 2019 Winter Simulation Conference (WSC), National Harbor, MD, USA, pp. 1208\u20131219 (2019). https:\/\/doi.org\/10.1109\/WSC40007.2019.9004862","DOI":"10.1109\/WSC40007.2019.9004862"},{"issue":"4","key":"21_CR5","doi-asserted-by":"publisher","first-page":"3412","DOI":"10.3390\/su15043412","volume":"15","author":"T Moyaux","year":"2023","unstructured":"Moyaux, T., Liu, Y., Bouleux, G., Cheutet, V.: An agent-based architecture of the digital twin for an emergency department. Sustainability 15(4), 3412 (2023). https:\/\/doi.org\/10.3390\/su15043412","journal-title":"Sustainability"},{"key":"21_CR6","doi-asserted-by":"publisher","unstructured":"Katsoulakis, E., Wang, Q., Wu, H., et al.: Digital twins for health: a scoping review. npj Digit. Med. 7, 77 (2024). https:\/\/doi.org\/10.1038\/s41746-024-01073-0","DOI":"10.1038\/s41746-024-01073-0"},{"key":"21_CR7","doi-asserted-by":"publisher","unstructured":"Aluvalu, R., Mudrakola, S., Maheswari, V.U., Kaladevi, A.C., Sandhya, M.V.S., Bhat, R.C.: The novel emergency hospital services for patients using digital twins. Microprocess. Microsyst. 98, 104794 (2023). ISSN 0141-9331. https:\/\/doi.org\/10.1016\/j.micpro.2023.104794","DOI":"10.1016\/j.micpro.2023.104794"},{"key":"21_CR8","doi-asserted-by":"publisher","unstructured":"de Oliveira El-Warrak, L., Miceli de Farias, C.: Could digital twins be the next revolution in healthcare? Eur. J. Public Health. 35(1), 19\u201325 (2025). https:\/\/doi.org\/10.1093\/eurpub\/ckae191. PMID: 39602312; PMCID: PMC11832160","DOI":"10.1093\/eurpub\/ckae191"},{"key":"21_CR9","doi-asserted-by":"publisher","unstructured":"Bouleux, G., et al.: Requirements for a digital twin for an emergency department. In: Borangiu, T., Trentesaux, D., Leit\u00e3o, P. (eds.) Service Oriented, Holonic and Multi-Agent Manufacturing Systems for Industry of the Future, SOHOMA 2022. SCI, vol. 1083, pp. 130\u2013141. Springer, Cham (2023). https:\/\/doi.org\/10.1007\/978-3-031-24291-5_11","DOI":"10.1007\/978-3-031-24291-5_11"},{"key":"21_CR10","doi-asserted-by":"publisher","unstructured":"Penverne, Y., Martinez, C., Cellier, N., et al.: A simulation based digital twin approach to assessing the organization of response to emergency calls. npj Digit. Med. 7, 385 (2024). https:\/\/doi.org\/10.1038\/s41746-024-01392-2","DOI":"10.1038\/s41746-024-01392-2"},{"key":"21_CR11","doi-asserted-by":"publisher","unstructured":"Porto, B.M., Fogliatto, F.S.: Enhanced forecasting of emergency department patient arrivals using feature engineering approach and machine learning. BMC Med. Inform. Decis. Mak. 24, 377 (2024). https:\/\/doi.org\/10.1186\/s12911-024-02788-6","DOI":"10.1186\/s12911-024-02788-6"},{"key":"21_CR12","doi-asserted-by":"publisher","DOI":"10.1016\/j.cie.2024.110405","volume":"194","author":"M Ort\u00edz-Barrios","year":"2024","unstructured":"Ort\u00edz-Barrios, M., et al.: Integrating discrete-event simulation and artificial intelligence for shortening bed waiting times in hospitalization departments during respiratory disease seasons. Comput. Ind. Eng. 194, 110405 (2024). https:\/\/doi.org\/10.1016\/j.cie.2024.110405","journal-title":"Comput. Ind. Eng."},{"key":"21_CR13","doi-asserted-by":"publisher","unstructured":"Gr\u00e6sb\u00f8ll, K., Eriksen, R.S., Kirkeby, C., et al.: Digital twin simulation modelling shows that mass testing and local lockdowns effectively controlled COVID-19 in Denmark. Commun. Med. 4, 192 (2024). https:\/\/doi.org\/10.1038\/s43856-024-00621-9","DOI":"10.1038\/s43856-024-00621-9"},{"key":"21_CR14","doi-asserted-by":"publisher","first-page":"13","DOI":"10.1177\/11795972221102115","volume":"2022","author":"A Khan","year":"2022","unstructured":"Khan, A., Milne-Ives, M., Meinert, E., Iyawa, G.E., Jones, R.B., Josephraj, A.N.: A scoping review of digital twins in the context of the Covid-19 pandemic. Biomed. Eng. Comput. Biol. 2022, 13 (2022). https:\/\/doi.org\/10.1177\/11795972221102115","journal-title":"Biomed. Eng. Comput. Biol."},{"key":"21_CR15","doi-asserted-by":"publisher","unstructured":"Zheng, R., Thomas Ng, S., Shao, Y., Li, Z., Xing, J.: Leveraging digital twin for healthcare emergency management system: recent advances, critical challenges, and future directions. Reliab. Eng. Syst. Saf. 261, 111079 (2025). ISSN 0951-8320. https:\/\/doi.org\/10.1016\/j.ress.2025.111079","DOI":"10.1016\/j.ress.2025.111079"},{"key":"21_CR16","doi-asserted-by":"publisher","unstructured":"Janke, A.T., et al.: Emergency department care for children during the 2022 viral respiratory illness surge. JAMA Netw. Open 6(12), e2346769 (2023). https:\/\/doi.org\/10.1001\/jamanetworkopen.2023.46769","DOI":"10.1001\/jamanetworkopen.2023.46769"},{"key":"21_CR17","doi-asserted-by":"publisher","unstructured":"Azeli, Y., et al.: A regional command center for pandemic surge. Chest 162(6), 1306\u20131309 (2022). https:\/\/doi.org\/10.1016\/j.chest.2022.06.022","DOI":"10.1016\/j.chest.2022.06.022"},{"issue":"2","key":"21_CR18","doi-asserted-by":"publisher","first-page":"133","DOI":"10.1080\/20476965.2023.2200526","volume":"13","author":"B Rostami-Tabar","year":"2023","unstructured":"Rostami-Tabar, B., Browell, J., Svetunkov, I.: Probabilistic forecasting of hourly emergency department arrivals. Health Syst. 13(2), 133\u2013149 (2023). https:\/\/doi.org\/10.1080\/20476965.2023.2200526","journal-title":"Health Syst."},{"key":"21_CR19","doi-asserted-by":"publisher","DOI":"10.1016\/j.pdisas.2024.100397","volume":"25","author":"M Yazdani","year":"2025","unstructured":"Yazdani, M., Shahriari, S., Haghani, M.: Real-time decision support model for logistics of emergency patient transfers from hospitals via an integrated optimisation and machine learning approach. Prog. Disaster Sci. 25, 100397 (2025). https:\/\/doi.org\/10.1016\/j.pdisas.2024.100397","journal-title":"Prog. Disaster Sci."},{"key":"21_CR20","doi-asserted-by":"publisher","first-page":"356","DOI":"10.1007\/s10729-021-09548-2","volume":"24","author":"GJ Melman","year":"2021","unstructured":"Melman, G.J., Parlikad, A.K., Cameron, E.A.B., et al.: Balancing scarce hospital resources during the COVID-19 pandemic using discrete-event simulation. Health Care Manag. Sci. 24, 356\u2013374 (2021). https:\/\/doi.org\/10.1007\/s10729-021-09548-2","journal-title":"Health Care Manag. Sci."},{"issue":"8","key":"21_CR21","doi-asserted-by":"publisher","first-page":"680","DOI":"10.7326\/M20-1260","volume":"173","author":"GE Weissman","year":"2020","unstructured":"Weissman, G.E., Crane-Droesch, A., Chivers, C., et al.: Locally informed simulation to predict hospital capacity needs during the COVID-19 pandemic. Ann. Intern. Med. 173(8), 680\u2013690 (2020). https:\/\/doi.org\/10.7326\/M20-1260","journal-title":"Ann. Intern. Med."},{"key":"21_CR22","doi-asserted-by":"publisher","first-page":"29","DOI":"10.1109\/MCE.2022.3208986","volume":"12","author":"M Alazab","year":"2023","unstructured":"Alazab, M., et al.: Digital twins for healthcare 4.0\u2014recent advances, architecture, and open challenges. IEEE Consum. Electron. Mag. 12, 29\u201337 (2023). https:\/\/doi.org\/10.1109\/MCE.2022.3208986","journal-title":"IEEE Consum. Electron. Mag."},{"issue":"15","key":"21_CR23","doi-asserted-by":"publisher","first-page":"310","DOI":"10.1016\/j.ifacol.2021.10.274","volume":"54","author":"JG Chase","year":"2021","unstructured":"Chase, J.G., et al.: Digital twins in critical care: what, when, how, where, why? IFAC-PapersOnLine 54(15), 310\u2013315 (2021). https:\/\/doi.org\/10.1016\/j.ifacol.2021.10.274","journal-title":"IFAC-PapersOnLine"},{"key":"21_CR24","doi-asserted-by":"publisher","first-page":"1","DOI":"10.1007\/s10916-017-0812-6","volume":"41","author":"MA Ort\u00edz-Barrios","year":"2017","unstructured":"Ort\u00edz-Barrios, M.A., Escorcia-Caballero, J.P., S\u00e1nchez-S\u00e1nchez, F., De Felice, F., Petrillo, A.: Efficiency analysis of integrated public hospital networks in outpatient internal medicine. J. Med. Syst. 41, 1\u201318 (2017)","journal-title":"J. Med. Syst."},{"key":"21_CR25","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijdrr.2022.102831","volume":"72","author":"M Ortiz-Barrios","year":"2022","unstructured":"Ortiz-Barrios, M., Gul, M., Yucesan, M., Alfaro-Sarmiento, I., Navarro-Jim\u00e9nez, E., Jim\u00e9nez-Delgado, G.: A fuzzy hybrid decision-making framework for increasing the hospital disaster preparedness: the Colombian case. Int. J. Disaster Risk Reduct. 72, 102831 (2022)","journal-title":"Int. J. Disaster Risk Reduct."},{"issue":"8","key":"21_CR26","doi-asserted-by":"publisher","first-page":"2664","DOI":"10.3390\/ijerph17082664","volume":"17","author":"MA Ort\u00edz-Barrios","year":"2020","unstructured":"Ort\u00edz-Barrios, M.A., Alfaro-Sa\u00edz, J.J.: Methodological approaches to support process improvement in emergency departments: a systematic review. Int. J. Environ. Res. Public Health 17(8), 2664 (2020)","journal-title":"Int. J. Environ. Res. Public Health"},{"key":"21_CR27","doi-asserted-by":"publisher","unstructured":"Nu\u00f1ez-Perez, N., Ort\u00edz-Barrios, M., McClean, S., Salas-Navarro, K., Jimenez-Delgado, G., Castillo-Zea, A.: Discrete-event simulation to reduce waiting time in accident and emergency departments: a case study in a district general clinic. In: Ochoa, S., Singh, P., Bravo, J. (eds.) Ubiquitous Computing and Ambient Intelligence, UCAmI 2017. LNCS, vol. 10586, pp. 352\u2013363. Springer, Cham (2017). https:\/\/doi.org\/10.1007\/978-3-319-67585-5_37","DOI":"10.1007\/978-3-319-67585-5_37"},{"issue":"6","key":"21_CR28","doi-asserted-by":"publisher","DOI":"10.1371\/journal.pone.0234984","volume":"15","author":"M Ortiz-Barrios","year":"2020","unstructured":"Ortiz-Barrios, M., Alfaro-Saiz, J.J.: An integrated approach for designing in-time and economically sustainable emergency care networks: a case study in the public sector. PLoS ONE 15(6), e0234984 (2020)","journal-title":"PLoS ONE"}],"container-title":["Lecture Notes in Computer Science","HCI International 2025 \u2013 Late Breaking Papers"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/link.springer.com\/content\/pdf\/10.1007\/978-3-032-13012-9_21","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2026,6,10]],"date-time":"2026-06-10T04:42:36Z","timestamp":1781066556000},"score":1,"resource":{"primary":{"URL":"https:\/\/link.springer.com\/10.1007\/978-3-032-13012-9_21"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2026]]},"ISBN":["9783032130112","9783032130129"],"references-count":28,"URL":"https:\/\/doi.org\/10.1007\/978-3-032-13012-9_21","relation":{},"ISSN":["0302-9743","1611-3349"],"issn-type":[{"value":"0302-9743","type":"print"},{"value":"1611-3349","type":"electronic"}],"subject":[],"published":{"date-parts":[[2026]]},"assertion":[{"value":"2 January 2026","order":1,"name":"first_online","label":"First Online","group":{"name":"ChapterHistory","label":"Chapter History"}},{"value":"The authors have no competing interests to declare that are relevant to the content of this article.","order":1,"name":"Ethics","group":{"name":"EthicsHeading","label":"Disclosure of Interests"}},{"value":"HCII","order":1,"name":"conference_acronym","label":"Conference Acronym","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"International Conference on Human-Computer Interaction","order":2,"name":"conference_name","label":"Conference Name","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"Gothenburg","order":3,"name":"conference_city","label":"Conference City","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"Sweden","order":4,"name":"conference_country","label":"Conference Country","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"2025","order":5,"name":"conference_year","label":"Conference Year","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"22 June 2025","order":7,"name":"conference_start_date","label":"Conference Start Date","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"27 June 2025","order":8,"name":"conference_end_date","label":"Conference End Date","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"27","order":9,"name":"conference_number","label":"Conference Number","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"hcii2025","order":10,"name":"conference_id","label":"Conference ID","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"https:\/\/2025.hci.international\/","order":11,"name":"conference_url","label":"Conference URL","group":{"name":"ConferenceInfo","label":"Conference Information"}}]}}