{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,7,7]],"date-time":"2026-07-07T01:13:48Z","timestamp":1783386828293,"version":"3.54.6"},"publisher-location":"Cham","reference-count":18,"publisher":"Springer Nature Switzerland","isbn-type":[{"value":"9783032300799","type":"print"},{"value":"9783032300805","type":"electronic"}],"license":[{"start":{"date-parts":[[2026,1,1]],"date-time":"2026-01-01T00:00:00Z","timestamp":1767225600000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.springernature.com\/gp\/researchers\/text-and-data-mining"},{"start":{"date-parts":[[2026,1,1]],"date-time":"2026-01-01T00:00:00Z","timestamp":1767225600000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/www.springernature.com\/gp\/researchers\/text-and-data-mining"}],"content-domain":{"domain":["link.springer.com"],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2026]]},"DOI":"10.1007\/978-3-032-30080-5_9","type":"book-chapter","created":{"date-parts":[[2026,7,7]],"date-time":"2026-07-07T00:20:43Z","timestamp":1783383643000},"page":"127-139","update-policy":"https:\/\/doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":0,"title":["Striking the Balance Between Inspiration and Transaction in Fashion eCommerce. A Learning Experience Between Academia and Industry"],"prefix":"10.1007","author":[{"ORCID":"https:\/\/orcid.org\/0009-0000-9477-7141","authenticated-orcid":false,"given":"Francesca","family":"Manna","sequence":"first","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0001-5644-6501","authenticated-orcid":false,"given":"Lorenzo","family":"Cantoni","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"297","published-online":{"date-parts":[[2026,7,7]]},"reference":[{"key":"9_CR1","unstructured":"Cantoni L., Di B.N., Bolchini D.: Comunicazione, qualit\u00e0 e usabilit\u00e0. Apogeo (Milano) (2003)"},{"key":"9_CR2","volume-title":"Il sito del vicino \u00e8 sempre pi\u00f9 verde","author":"L Cantoni","year":"2004","unstructured":"Cantoni, L., Piccini, C.: Il sito del vicino \u00e8 sempre pi\u00f9 verde. La comunicazione fra committenti e progettisti di siti internet, Franco Angeli (2004)"},{"key":"9_CR3","volume-title":"The Impact of Electronic Word-of-Mouth - the Adoption of Online Opinions in Online Customer Communities","author":"CMK Cheung","year":"2008","unstructured":"Cheung, C.M.K., Lee, M.K.O., Rabjohn, N.: The Impact of Electronic Word-of-Mouth - the Adoption of Online Opinions in Online Customer Communities (2008)"},{"key":"9_CR4","doi-asserted-by":"publisher","DOI":"10.1016\/B978-155860643-2\/50011-1","volume-title":"Persuasive Technology: Using Computers to Change What we Think and Do","author":"BJ Fogg","year":"2003","unstructured":"Fogg, B.J.: Persuasive Technology: Using Computers to Change What we Think and Do. Morgan Kaufmann (2003)"},{"key":"9_CR5","volume-title":"Proceedings of the International Conference on Information Systems (ICIS)","author":"U Gnewuch","year":"2017","unstructured":"Gnewuch, U., Morana, S., Maedche, A.: Towards designing cooperative and social conversational agents for customer service. In: Proceedings of the International Conference on Information Systems (ICIS) (2017) https:\/\/www.researchgate.net\/publication\/320015931_Towards_Designing_Cooperative_and_Social_Conversational_Agents_for_Customer_Service"},{"key":"9_CR6","volume-title":"Proceedings of the 47th Hawaii International Conference on System Sciences","author":"J Hamari","year":"2014","unstructured":"Hamari, J., Koivisto, J., Sarsa, H.: Does gamification work? A literature review of empirical studies on gamification. In: Proceedings of the 47th Hawaii International Conference on System Sciences (2014) https:\/\/www.researchgate.net\/publication\/256743509_Does_Gamification_Work_-_A_Literature_Review_of_Empirical_Studies_on_Gamification"},{"issue":"7","key":"9_CR7","doi-asserted-by":"publisher","first-page":"707","DOI":"10.1080\/0144929X.2011.596996","volume":"31","author":"L Hasan","year":"2012","unstructured":"Hasan, L., Morris, A., Probets, S.: A comparison of usability evaluation methods for evaluating e-commerce websites. Behav. Inform. Technol. 31(7), 707\u2013737 (2012) https:\/\/www.researchgate.net\/publication\/241683394_A_comparison_of_usability_evaluation_methods_for_evaluating_e-commerce_websites","journal-title":"Behav. Inform. Technol."},{"key":"9_CR8","volume-title":"Eye Tracking: A Comprehensive Guide to Methods and Measures","author":"K Holmqvist","year":"2011","unstructured":"Holmqvist, K., Nystr\u00f6m, M., Andersson, R., Dewhurst, R., Jarodzka, H., van de Weijer, J.: Eye Tracking: A Comprehensive Guide to Methods and Measures. Oxford University Press (2011) https:\/\/research.ou.nl\/en\/publications\/eye-tracking-a-comprehensive-guide-to-methods-and-measures\/"},{"key":"9_CR9","volume-title":"Information and Communication Technologies in Tourism 2010","author":"A Inversini","year":"2010","unstructured":"Inversini, A., Cantoni, L., Bolchini, D.: Presenting UsERA: user experience risk assessment model. In: Gretzel, U., Law, R., Fuchs, M. (eds.) Information and Communication Technologies in Tourism 2010. Springer, Vienna (2010) https:\/\/www.researchgate.net\/publication\/221357326_Presenting_UsERA_User_Experience_Risk_Assessment_Model"},{"key":"9_CR10","volume-title":"Proceedings of IT4Fashion 2017 and IT4Fashion 2018","author":"N Kalbaska","year":"2019","unstructured":"Kalbaska, N., Cantoni, L.: Digital fashion competences: market practices and needs. In: Proceedings of IT4Fashion 2017 and IT4Fashion 2018. Universit\u00e0 della Svizzera Italiana (2019)"},{"issue":"3","key":"9_CR11","doi-asserted-by":"publisher","first-page":"269","DOI":"10.1016\/j.ijhcs.2003.09.002","volume":"60","author":"T Lavie","year":"2004","unstructured":"Lavie, T., Tractinsky, N.: Assessing dimensions of perceived visual aesthetics of web sites. Int. J. Hum. Comput. Stud. 60(3), 269\u2013298 (2004) https:\/\/www.sciencedirect.com\/science\/article\/pii\/S1071581903001642","journal-title":"Int. J. Hum. Comput. Stud."},{"key":"9_CR12","doi-asserted-by":"publisher","first-page":"229","DOI":"10.1016\/j.jretconser.2016.10.005","volume":"34","author":"A Poushneh","year":"2017","unstructured":"Poushneh, A., Vasquez-Parraga, A.Z.: Discernible impact of augmented reality on retail customer\u2019s experience, satisfaction and willingness to buy. J. Retail. Consum. Serv. 34, 229\u2013234 (2017) https:\/\/www.sciencedirect.com\/science\/article\/pii\/S0969698916304477","journal-title":"J. Retail. Consum. Serv."},{"issue":"1","key":"9_CR13","doi-asserted-by":"publisher","first-page":"5","DOI":"10.1080\/15710880701875068","volume":"4","author":"EB-N Sanders","year":"2008","unstructured":"Sanders, E.B.-N., Stappers, P.J.: Co-creation and the new landscapes of design. CoDesign. 4(1), 5\u201318 (2008) https:\/\/www.researchgate.net\/publication\/235700862_Co-creation_and_the_New_Landscapes_of_Design","journal-title":"CoDesign"},{"key":"9_CR14","doi-asserted-by":"publisher","first-page":"322","DOI":"10.1080\/20932685.2025.2491327","volume":"16","author":"P SanMiguel","year":"2025","unstructured":"SanMiguel, P., S\u00e1nchez-Blanco, C., Gonz\u00e1lez-Tosat, C., S\u00e1nchez-Hualde, A.: Click to chic: decoding the impact of fashion product page design on online purchase intention. J. Glob. Fash. Mark. 16, 322\u2013348 (2025)","journal-title":"J. Glob. Fash. Mark."},{"issue":"3","key":"9_CR15","first-page":"198","volume":"13","author":"J Shen","year":"2012","unstructured":"Shen, J.: Social comparison, social presence, and enjoyment in the acceptance of social shopping websites. J. Electron. Commer. Res. 13(3), 198 (2012) http:\/\/www.jecr.org\/sites\/default\/files\/13_3_p02.pdf","journal-title":"J. Electron. Commer. Res."},{"issue":"5","key":"9_CR16","doi-asserted-by":"publisher","first-page":"339","DOI":"10.1080\/0044929031000","volume":"22","author":"MJ Van den Haak","year":"2003","unstructured":"Van den Haak, M.J., De Jong, M.D., Schellens, P.J.: Retrospective vs. concurrent think-aloud protocols: testing the usability of an online library catalogue. Behav. Inform. Technol. 22(5), 339\u2013351 (2003) https:\/\/www.researchgate.net\/publication\/220208560_Retrospective_vs_concurrent_think-aloud_protocols_Testing_the_usability_of_an_online_library_catalogue","journal-title":"Behav. Inform. Technol."},{"key":"9_CR17","volume-title":"Fashion Communication in the Digital Age: Proceedings of the FACTUM 25 Conference","year":"2025","unstructured":"von Wachenfeldt, P., Cantoni, L., Sabatini, N., S\u00e1daba, T. (eds.): Fashion Communication in the Digital Age: Proceedings of the FACTUM 25 Conference. Springer, Stockholm, Sweden (2025)"},{"issue":"7","key":"9_CR18","doi-asserted-by":"publisher","first-page":"721","DOI":"10.1002\/mar.1027","volume":"18","author":"AM Wilson","year":"2001","unstructured":"Wilson, A.M.: Mystery shopping: using deception to measure service performance. Psychol. Mark. 18(7), 721\u2013734 (2001) https:\/\/www.researchgate.net\/publication\/227807037_Mystery_shopping_Using_deception_to_measure_service_performance","journal-title":"Psychol. Mark."}],"container-title":["Lecture Notes in Computer Science","Design, User Experience, and Usability"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/link.springer.com\/content\/pdf\/10.1007\/978-3-032-30080-5_9","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2026,7,7]],"date-time":"2026-07-07T00:20:53Z","timestamp":1783383653000},"score":1,"resource":{"primary":{"URL":"https:\/\/link.springer.com\/10.1007\/978-3-032-30080-5_9"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2026]]},"ISBN":["9783032300799","9783032300805"],"references-count":18,"URL":"https:\/\/doi.org\/10.1007\/978-3-032-30080-5_9","relation":{},"ISSN":["0302-9743","1611-3349"],"issn-type":[{"value":"0302-9743","type":"print"},{"value":"1611-3349","type":"electronic"}],"subject":[],"published":{"date-parts":[[2026]]},"assertion":[{"value":"7 July 2026","order":1,"name":"first_online","label":"First Online","group":{"name":"ChapterHistory","label":"Chapter History"}},{"value":"HCII","order":1,"name":"conference_acronym","label":"Conference Acronym","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"International Conference on Human-Computer Interaction","order":2,"name":"conference_name","label":"Conference Name","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"Montreal, QC","order":3,"name":"conference_city","label":"Conference City","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"Canada","order":4,"name":"conference_country","label":"Conference Country","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"2026","order":5,"name":"conference_year","label":"Conference Year","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"26 July 2026","order":7,"name":"conference_start_date","label":"Conference Start Date","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"31 July 2026","order":8,"name":"conference_end_date","label":"Conference End Date","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"28","order":9,"name":"conference_number","label":"Conference Number","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"hcii2026","order":10,"name":"conference_id","label":"Conference ID","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"https:\/\/2026.hci.international\/","order":11,"name":"conference_url","label":"Conference URL","group":{"name":"ConferenceInfo","label":"Conference Information"}}]}}