{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,7,3]],"date-time":"2026-07-03T00:18:57Z","timestamp":1783037937279,"version":"3.54.6"},"publisher-location":"Cham","reference-count":24,"publisher":"Springer Nature Switzerland","isbn-type":[{"value":"9783032307972","type":"print"},{"value":"9783032307989","type":"electronic"}],"license":[{"start":{"date-parts":[[2026,1,1]],"date-time":"2026-01-01T00:00:00Z","timestamp":1767225600000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.springernature.com\/gp\/researchers\/text-and-data-mining"},{"start":{"date-parts":[[2026,1,1]],"date-time":"2026-01-01T00:00:00Z","timestamp":1767225600000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/www.springernature.com\/gp\/researchers\/text-and-data-mining"}],"content-domain":{"domain":["link.springer.com"],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2026]]},"DOI":"10.1007\/978-3-032-30798-9_3","type":"book-chapter","created":{"date-parts":[[2026,7,2]],"date-time":"2026-07-02T23:48:50Z","timestamp":1783036130000},"page":"30-47","update-policy":"https:\/\/doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":0,"title":["Design and\u00a0Evaluation of\u00a0an\u00a0Improved CPDLC Interface"],"prefix":"10.1007","author":[{"ORCID":"https:\/\/orcid.org\/0000-0002-5165-3509","authenticated-orcid":false,"given":"Sabrina","family":"Knappe","sequence":"first","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Yanne","family":"Sidibe","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Benoit","family":"Ouellette","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0003-2563-4600","authenticated-orcid":false,"given":"Philippe","family":"Doyon-Poulin","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-3392-2541","authenticated-orcid":false,"given":"Jeremy R.","family":"Cooperstock","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"297","published-online":{"date-parts":[[2026,7,3]]},"reference":[{"key":"3_CR1","unstructured":"CPDLC: Back on Its Feet (2002). https:\/\/www.aviationtoday.com\/2002\/06\/01\/cpdlc-back-on-its-feet\/"},{"key":"3_CR2","unstructured":"Airbus delivers first FANS-C-equipped A320 to easyJet | Airbus (2021). https:\/\/www.airbus.com\/en\/newsroom\/press-releases\/2019-03-airbus-delivers-first-fans-c-equipped-a320-to-easyjet"},{"key":"3_CR3","doi-asserted-by":"publisher","unstructured":"Bouzekri, E., Fortin, P.E., Cooperstock, J.R.: ChatGPT, tell me more about pilots\u2019 opinion on automation. In: 2024 IEEE Conference on Cognitive and Computational Aspects of Situation Management (CogSIMA), pp. 99\u2013106 (2024). https:\/\/doi.org\/10.1109\/CogSIMA61085.2024.10553726, https:\/\/ieeexplore.ieee.org\/abstract\/document\/10553726","DOI":"10.1109\/CogSIMA61085.2024.10553726"},{"key":"3_CR4","doi-asserted-by":"publisher","unstructured":"Braun, V., Clarke, V.: Using thematic analysis in psychology. Qual. Res. Psychol. 3(2), 77\u2013101 (2006). https:\/\/doi.org\/10.1191\/1478088706qp063oa, https:\/\/www.tandfonline.com\/doi\/abs\/10.1191\/1478088706qp063oa","DOI":"10.1191\/1478088706qp063oa"},{"key":"3_CR5","unstructured":"Brown, J.A.: Chap. 29 human factors issues in CPDLC. In: Pfister, P., Edkins, G. (eds.) Innovation and Consolidation in Aviation. Routledge (2003). num Pages: 12"},{"key":"3_CR6","unstructured":"Cardosi, K., Lennertz, T., John, A.: Volpe national transportation systems center (U.S.): flight deck human factors issues for national airspace system (NAS) EN route controller pilot data link communications (CPDLC). Tech. Rep. DOT-VNTSC-FAA-17-12 (2017). https:\/\/rosap.ntl.bts.gov\/view\/dot\/12482"},{"key":"3_CR7","unstructured":"Eurocontrol: Data link Network Operational Status Report (2020). Tech. rep"},{"key":"3_CR8","unstructured":"Fan, T.P.: Performance study of flight deck interface systems for air traffic control-pilot data link communications (CPDLC). Thesis, Massachusetts Institute of Technology (1999). https:\/\/dspace.mit.edu\/handle\/1721.1\/50075"},{"key":"3_CR9","doi-asserted-by":"publisher","unstructured":"Fas\u00a0Mill\u00e1n, M., Pastor\u00a0Llorens, E.: Controller-pilot data link communications display oriented to multiple remotely piloted aircraft systems pilots. Int. Rev. Aerosp. Eng. (IREASE) 12(1), 1\u201311 (2019). https:\/\/doi.org\/10.15866\/irease.v12i1.15535, https:\/\/upcommons.upc.edu\/handle\/2117\/143194","DOI":"10.15866\/irease.v12i1.15535"},{"key":"3_CR10","unstructured":"Federal Aviation Administration: Data communication program (DataComm) (2025). https:\/\/www.faa.gov\/air_traffic\/technology\/DataComm"},{"key":"3_CR11","unstructured":"Fugedy, J., Letsu-Dake, E., Pepitone, D., Rakolta, J., Schimmel, C.: Design and evaluation of a controller-pilot data link communications (CPDLC) interface. In: 16th International Symposium on Aviation Psychology, pp. 20\u201325 (2009). https:\/\/corescholar.libraries.wright.edu\/isap_2011\/112"},{"key":"3_CR12","unstructured":"Harris, D.: Human performance on the flight deck. Taylor & Francis Group, Farnham, United Kingdom (2011). http:\/\/ebookcentral.proquest.com\/lib\/mcgill\/detail.action?docID=740089"},{"key":"3_CR13","unstructured":"Harris, Don, D.H.: Human\u2013Computer Interaction (HCI) on the Flight Deck. In: Human Performance on the Flight Deck. CRC Press (2011). num Pages: 16"},{"key":"3_CR14","unstructured":"International Civil Aviation Organization: Global operational data link document (GOLD) 2nd edition. Tech. rep. (2013). https:\/\/www.icao.int\/APAC\/Documents\/edocs\/GOLD_2Edition.pdf"},{"key":"3_CR15","doi-asserted-by":"publisher","unstructured":"Knappe, S., Bouzekri, E., Sidibe, Y., Cooperstock, J.R., Doyon-Poulin, P.: WILCO: how prioritizing CPDLC communication changes Canadian ATC operations. In: 2025 AIAA DATC\/IEEE 44th Digital Avionics Systems Conference (DASC), pp.\u00a01\u20139 (2025). https:\/\/doi.org\/10.1109\/DASC66011.2025.11257269, https:\/\/ieeexplore.ieee.org\/document\/11257269, iSSN: 2155-7209","DOI":"10.1109\/DASC66011.2025.11257269"},{"key":"3_CR16","unstructured":"Lennertz, T., Cardosi, K., Yost, A.: The effects of conditional clearances on altitude deviations. Tech. Rep. DOT-VNTSC-FAA-19-04, US Department of Transportation (2019). https:\/\/rosap.ntl.bts.gov\/view\/dot\/41000"},{"key":"3_CR17","unstructured":"Mueller, E., et al.: Controller and pilot evaluation of a datalink-enabled trajectory-based operations concept, pp. 32\u201341 (2011)"},{"key":"3_CR18","unstructured":"NASA Aviation Safety Reporting System: CPDLC Issues - NASA ASRS CALLBACK (2024). https:\/\/asrs.arc.nasa.gov\/publications\/callback\/cb_537.html"},{"key":"3_CR19","unstructured":"Pfister, P.: Human factors issues in CPDLC. In: Innovation and Consolidation in Aviation. Routledge (2003). num Pages: 12"},{"key":"3_CR20","doi-asserted-by":"publisher","unstructured":"Schmid, D., Korn, B., Wies, M., Stanton, N.A.: Managing a data-link failure of a single-piloted airliner during flight: a system-theoretic process analysis. In: Proceedings of the Human Factors and Ergonomics Society Annual Meeting, vol. 63(1), pp. 106\u2013110 (2019). https:\/\/doi.org\/10.1177\/1071181319631001","DOI":"10.1177\/1071181319631001"},{"key":"3_CR21","doi-asserted-by":"publisher","unstructured":"Schrepp, M., et al.: On the importance of UX quality aspects for different product categories. Int. J. Interact. Multimedia Artif. Intell. 8(2), 232\u2013246 (2023). https:\/\/doi.org\/10.9781\/ijimai.2023.03.001, https:\/\/revistas.unir.net\/index.php\/ijimai\/article\/view\/441","DOI":"10.9781\/ijimai.2023.03.001"},{"key":"3_CR22","unstructured":"Schrepp, M., Thomaschewski, J.: UEQ+: A Modular Extension of the User Experience Questionnaire (2019). https:\/\/ueqplus.ueq-research.org\/"},{"key":"3_CR23","volume-title":"Am\u00e9lioration de l\u2019utilisabilit\u00e9 de la communication CPDLC","author":"Y Sidibe","year":"2023","unstructured":"Sidibe, Y.: Am\u00e9lioration de l\u2019utilisabilit\u00e9 de la communication CPDLC. M.E, ENAC (2023)"},{"key":"3_CR24","unstructured":"Turner, A.: CPDLC Coming of Age (2022). https:\/\/www.aerospacetechreview.com\/cpdlc-coming-of-age\/, section: CONNECTED AIRCRAFT"}],"container-title":["Lecture Notes in Computer Science","HCI in Mobility, Transport, and Automotive Systems"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/link.springer.com\/content\/pdf\/10.1007\/978-3-032-30798-9_3","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2026,7,2]],"date-time":"2026-07-02T23:48:56Z","timestamp":1783036136000},"score":1,"resource":{"primary":{"URL":"https:\/\/link.springer.com\/10.1007\/978-3-032-30798-9_3"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2026]]},"ISBN":["9783032307972","9783032307989"],"references-count":24,"URL":"https:\/\/doi.org\/10.1007\/978-3-032-30798-9_3","relation":{},"ISSN":["0302-9743","1611-3349"],"issn-type":[{"value":"0302-9743","type":"print"},{"value":"1611-3349","type":"electronic"}],"subject":[],"published":{"date-parts":[[2026]]},"assertion":[{"value":"3 July 2026","order":1,"name":"first_online","label":"First Online","group":{"name":"ChapterHistory","label":"Chapter History"}},{"value":"This research activity is funded by the Science and Engineering Research Council of Canada (NSERC) ALLRP 567177-21, the aviation research Consortium of Qu\u00e9bec (CRIAQ) and the following industrial partners: Bombardier, CMC Electronics, Marinvent, Presagis and Thales. Although the second author is presently an employee of Navocap, he conducted this research prior to being hired.","order":1,"name":"Ethics","group":{"name":"EthicsHeading","label":"Disclosure of Interests"}},{"value":"HCII","order":1,"name":"conference_acronym","label":"Conference Acronym","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"International Conference on Human-Computer Interaction","order":2,"name":"conference_name","label":"Conference Name","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"Montreal, QC","order":3,"name":"conference_city","label":"Conference City","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"Canada","order":4,"name":"conference_country","label":"Conference Country","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"2026","order":5,"name":"conference_year","label":"Conference Year","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"26 July 2026","order":7,"name":"conference_start_date","label":"Conference Start Date","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"31 July 2026","order":8,"name":"conference_end_date","label":"Conference End Date","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"28","order":9,"name":"conference_number","label":"Conference Number","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"hcii2026","order":10,"name":"conference_id","label":"Conference ID","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"https:\/\/2026.hci.international\/","order":11,"name":"conference_url","label":"Conference URL","group":{"name":"ConferenceInfo","label":"Conference Information"}}]}}