{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2024,9,4]],"date-time":"2024-09-04T20:41:31Z","timestamp":1725482491937},"publisher-location":"Vienna","reference-count":25,"publisher":"Springer Vienna","isbn-type":[{"type":"print","value":"9783211695647"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"DOI":"10.1007\/978-3-211-69566-1_20","type":"book-chapter","created":{"date-parts":[[2007,4,15]],"date-time":"2007-04-15T11:21:11Z","timestamp":1176636071000},"page":"207-218","source":"Crossref","is-referenced-by-count":0,"title":["Tour Operators in an eBusiness World The Challenge of Change"],"prefix":"10.1007","author":[{"given":"Roberto","family":"Daniele","sequence":"first","affiliation":[]},{"given":"Andrew J","family":"Frew","sequence":"additional","affiliation":[]},{"given":"Rune Todnem","family":"By","sequence":"additional","affiliation":[]}],"member":"297","reference":[{"issue":"3","key":"20_CR1","doi-asserted-by":"publisher","first-page":"133","DOI":"10.1002\/kpm.144","volume":"9","author":"D. Barnes","year":"2002","unstructured":"Barnes, D., Hinton, M., Mieczkowska, S. (2002). Developing a Framework to Investigate the Impact of E-commerce on the Management of Internal Business Processes, Knowledge and Process Management, 9(3), 133\u2013142.","journal-title":"Knowledge and Process Management"},{"issue":"2","key":"20_CR2","doi-asserted-by":"publisher","first-page":"132","DOI":"10.1108\/09534810510589561","volume":"18","author":"J.L. Brett","year":"2005","unstructured":"Brett, J.L., Mahesh, S. & Hartman, S. (2005). The changing nature of work in the age of eBusiness, Journal of Organizational Change Management, 18(2), 132\u2013144.","journal-title":"Journal of Organizational Change Management"},{"key":"20_CR3","volume-title":"eTourism-Information technology for strategic tourism management","author":"D. Buhalis","year":"2003","unstructured":"Buhalis, D. (2003). eTourism-Information technology for strategic tourism management. Harlow: Prentice Hall."},{"issue":"1","key":"20_CR4","doi-asserted-by":"publisher","first-page":"72","DOI":"10.1057\/palgrave.thr.6040007","volume":"5","author":"S. Buck","year":"2004","unstructured":"Buck, S. & Lei, Z. (2004). Charter Airlines: Have they a future. Tourism and Hospitality Research. 5(1), 72\u201378.","journal-title":"Tourism and Hospitality Research"},{"issue":"4","key":"20_CR5","doi-asserted-by":"publisher","first-page":"369","DOI":"10.1080\/14697010500359250","volume":"5","author":"R. T. By","year":"2005","unstructured":"By, R. T. (2005). Organisational Change Management: A Critical Review. Journal of Change Management, 5(4), 369\u2013380.","journal-title":"Journal of Change Management"},{"key":"20_CR6","volume-title":"eBusiness and e-Commerce Management","author":"D. Chaffey","year":"2004","unstructured":"Chaffey, D (2004). eBusiness and e-Commerce Management, 2nd Edition. London: Prentice Hall Financial Times.","edition":"2nd Edition"},{"key":"20_CR7","volume-title":"Tourism Principles and Practice","author":"C. Cooper","year":"2005","unstructured":"Cooper, C, Fletcher, J., Fyall, A. & Gilbert, D. (2005). Tourism Principles and Practice. 3rd Edition. Harlow: FT Prentice Hall.","edition":"3rd Edition"},{"key":"20_CR8","first-page":"11","volume-title":"Proceedings of the Travel Distribution Summit, Europe \u2014 Research Conference","author":"R. Daniele","year":"2006","unstructured":"Daniele, R. & Frew, A. J. (2006). The Giants Fight Back-Tour Operators\u2019 Strategies. In A. J. Frew (Ed.) The Face Of Competition from Travel eMediaries, Proceedings of the Travel Distribution Summit, Europe \u2014 Research Conference, (pp. 11\u201322) London: Axon Imprint."},{"key":"20_CR9","doi-asserted-by":"crossref","first-page":"546","DOI":"10.1007\/978-3-7091-0594-8_51","volume-title":"ENTER 2004 \u2014 Information and Communication Technologies in Tourism","author":"R. Daniele","year":"2004","unstructured":"Daniele, R. & Frew, A. J. (2004). From Intermediaries to Market-Makers: an Analysis of the Evolution of E-Mediaries. In A. J Frew. (Ed.) ENTER 2004 \u2014 Information and Communication Technologies in Tourism, (pp. 546\u2013557). Wien: Springer-Verlag."},{"key":"20_CR10","volume-title":"Navigating a Route to Profitability: The Future of Tour Operator Distribution","author":"A. Dombey","year":"2005","unstructured":"Dombey, A. (2005). Navigating a Route to Profitability: The Future of Tour Operator Distribution, a Towards Europe report, London: Towards Europe Limited."},{"key":"20_CR11","volume-title":"Beyond the Information Revolution","author":"P. Drucker","year":"1999","unstructured":"Drucker, P. (1999). Beyond the Information Revolution. Charleston: Atlantic."},{"key":"20_CR12","doi-asserted-by":"crossref","first-page":"47","DOI":"10.4135\/9781446214961.n4","volume-title":"The Management of Tourism","author":"S. Gountas","year":"2005","unstructured":"Gountas, S. (2005). Tour Operations Management. In Pender, L. and Sharpley, R. (Eds.), The Management of Tourism, (pp. 47\u201367). London: Sage."},{"key":"20_CR13","unstructured":"Hitwise (2006). Top 10 Travel Agency sites in the UK. June 2006. Retrieved August 7, 2006 from http:\/\/www.hitwise.com."},{"issue":"5","key":"20_CR14","doi-asserted-by":"publisher","first-page":"497","DOI":"10.1108\/09534810310494900","volume":"16","author":"P. Jackson","year":"2003","unstructured":"Jackson, P. & Harris, L. (2003). EBusiness and Organisational Change: Reconciling traditional values with business transformation. Journal of Organizational Change Management, 16(5), 497\u2013511.","journal-title":"Journal of Organizational Change Management"},{"key":"20_CR15","first-page":"221","volume-title":"ENTER 1996 \u2014 Information and Communication Technologies in Tourism Conference Proceedings","author":"K. Karcher","year":"1996","unstructured":"Karcher, K. (1996). Re-engineering the Package Holiday Business. In Klein, S. Schmid, B. Tjoa, A.M. (Eds.), ENTER 1996 \u2014 Information and Communication Technologies in Tourism Conference Proceedings (pp. 221\u2013234). Wien: Springer-Verlag."},{"key":"20_CR16","unstructured":"KarstadtQuelle (2006). Thomas Cook AG to realign its business. Retrieved August 17, 2006 from www.karstadtquelle\/englisch\/presse\/1072_8378.asp"},{"issue":"2","key":"20_CR17","doi-asserted-by":"publisher","first-page":"117","DOI":"10.1108\/09534810510589552","volume":"18","author":"T. Krell","year":"2005","unstructured":"Krell, T. and Gale, J. (2005) EBusiness migration: a process model. Journal of Organizational Change Management, 18(2), 117\u2013131.","journal-title":"Journal of Organizational Change Management"},{"key":"20_CR18","unstructured":"Lewins, A. and Silver, C. (2005). Choosing a CAQDAS Package, a working paper, 3rd edition Nov 2005. Retrieved August 14, 2006 from http:\/\/caqdas.soc.surrey.ac.uk\/ChoosineLewins&SilverV3Nov05.pdf accessed on 7\/09\/2005"},{"issue":"6","key":"20_CR19","first-page":"140","volume":"76","author":"H. Mintzberg","year":"1998","unstructured":"Mintzberg, H. (1998). Covert leadership: notes on managing professionals. Harvard Business Review, 76(6), 140\u2013147.","journal-title":"Harvard Business Review"},{"key":"20_CR20","volume-title":"The Management of Tourism","author":"L. Pender","year":"2005","unstructured":"Pender, L. & Sharpley, R. (2005). The Management of Tourism, London: SAGE Publications."},{"issue":"2","key":"20_CR21","doi-asserted-by":"crossref","first-page":"160","DOI":"10.1080\/714042499","volume":"2","author":"J. B. Rieley","year":"2001","unstructured":"Rieley, J. B & Clarkson, I. (2001). The Impact of Change on Performance. Journal of Change Management, 2(2), 160\u2013172.","journal-title":"Journal of Change Management"},{"issue":"3","key":"20_CR22","doi-asserted-by":"publisher","first-page":"232","DOI":"10.1108\/02621710610648169","volume":"25","author":"C. Scherpereel","year":"2006","unstructured":"Scherpereel, C. & Lefebvre, J. (2006). Shocking the legacy mindset: management development and the internet. Journal of Management Development, 25(3), 232\u2013248.","journal-title":"Journal of Management Development"},{"key":"20_CR23","unstructured":"Shand, D. (2000). Dynamic Organization. Retrieved August 21, 2006 from http:\/\/www.destinationkm,com\/print\/default.asp?ArticleID=44"},{"key":"20_CR24","volume-title":"Futurize Your Enterprise: Business Strategy in the Age of the E-customer","author":"Siegel","year":"2000","unstructured":"Siegel (2000). Futurize Your Enterprise: Business Strategy in the Age of the E-customer, New York: Wiley."},{"key":"20_CR25","unstructured":"Thomas Cook (2005). Annual report 200. Retrieved August 18, 2006 from, http:\/\/www8.thomascook.de\/tck\/6168.isp"}],"container-title":["Information and Communication Technologies in Tourism 2007"],"original-title":[],"language":"en","link":[{"URL":"http:\/\/link.springer.com\/content\/pdf\/10.1007\/978-3-211-69566-1_20.pdf","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2021,5,2]],"date-time":"2021-05-02T11:55:48Z","timestamp":1619956548000},"score":1,"resource":{"primary":{"URL":"http:\/\/link.springer.com\/10.1007\/978-3-211-69566-1_20"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[null]]},"ISBN":["9783211695647"],"references-count":25,"URL":"https:\/\/doi.org\/10.1007\/978-3-211-69566-1_20","relation":{},"subject":[]}}