{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,2,11]],"date-time":"2025-02-11T22:40:18Z","timestamp":1739313618921,"version":"3.37.0"},"publisher-location":"Vienna","reference-count":50,"publisher":"Springer Vienna","isbn-type":[{"type":"print","value":"9783211939703"},{"type":"electronic","value":"9783211939710"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2009]]},"DOI":"10.1007\/978-3-211-93971-0_32","type":"book-chapter","created":{"date-parts":[[2009,8,28]],"date-time":"2009-08-28T12:29:25Z","timestamp":1251462565000},"page":"381-392","source":"Crossref","is-referenced-by-count":26,"title":["Information Convergence in the Long Tail: The Case of Tourism Destination Information"],"prefix":"10.1007","author":[{"given":"Alessandro","family":"Inversini","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Dimitrios","family":"Buhalis","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"297","reference":[{"key":"32_CR1","volume-title":"Web wisdom: how to evaluate and create information quality on the web","author":"J.E. Alexander","year":"1999","unstructured":"Alexander, JE., Tate MA. (1999). Web wisdom: how to evaluate and create information quality on the web. Mahwah, NJ: Erlbaum."},{"key":"32_CR2","unstructured":"Anderson, C. (2006). The Long Tail: Why the Future of Business is Selling Less of More. Hyperion, NY."},{"key":"32_CR3","doi-asserted-by":"crossref","unstructured":"Baggio, R., Antonioli Corigliano, M., Tallinucci, V. (2007). The websites of a tourism destination: a network analysis. Information and Communication Technologies in Tourism. Ljubljana, Slovenia pp. 279\u2013288","DOI":"10.1007\/978-3-211-69566-1_26"},{"key":"32_CR4","doi-asserted-by":"crossref","unstructured":"Bolchini, D., Garzotto, F. (2008). Value-Driven Design for \u201cInfosuasive\u201d web applications. Proceedings of the ACMInternational World Wide Web Conference, Beijin, China.","DOI":"10.1145\/1367497.1367598"},{"key":"32_CR5","volume-title":"eTourism: Information technology for strategic tourism management","author":"D. Buhalis","year":"2003","unstructured":"Buhalis, D (2003). eTourism: Information technology for strategic tourism management. Prentice Hall, Harlow."},{"issue":"4","key":"32_CR6","doi-asserted-by":"crossref","first-page":"609","DOI":"10.1016\/j.tourman.2008.01.005","volume":"29","author":"D. Buhalis","year":"2008","unstructured":"Buhalis, D., Law, R. (2008). Progress in tourism management: Twenty years on and 10 years after the internet: The state of eTourism research. Tourism Management, 29(4), pp. 609\u2013623.","journal-title":"Tourism Management"},{"issue":"1","key":"32_CR7","first-page":"41","volume":"3","author":"D. Buhalis","year":"2000","unstructured":"Buhalis, D., Spada, A. (2000). Destination Management Systems: Criteria for success, Information Technology and Tourism, Vol. 3(1), pp. 41\u201358.","journal-title":"Information Technology and Tourism"},{"key":"32_CR8","unstructured":"Cantoni, L., Far\u00e9, M., Bolchini, D., Inversini, A., Giulieri, F. (2007). European Cities and Web Tourism Communication, An Indicators-based Pilot Study. Proceedings of the Travel Distribution Summit, Europe, Research Conference, Axon Imprint, London, pp. 45\u201354."},{"key":"32_CR9","doi-asserted-by":"crossref","DOI":"10.4324\/9780203698884","volume-title":"Internet","author":"L. Cantoni","year":"2006","unstructured":"Cantoni, L., Tardini, S. (2006). Internet. Routledge, London \u2014 New York."},{"key":"32_CR10","volume-title":"Fare comunicazione online. Analisi dell\u2019attivit\u00e0 di un sito internet attraverso i file di log","author":"L. Cantoni","year":"2006","unstructured":"Cantoni, L., Ceriani, L. (2006). Fare comunicazione online. Analisi dell\u2019attivit\u00e0 di un sito internet attraverso i file di log, ComunicazioneItaliana, Roma."},{"key":"32_CR11","doi-asserted-by":"crossref","first-page":"59","DOI":"10.1002\/jtr.594","volume":"9","author":"S. Choi","year":"2007","unstructured":"Choi, S., Lehto, XY., Oleary, JT. (2007). What does the consumer want from a DMO website? A study of US and Canadian tourists perspectives. International Journal of Tourism Research. 9, 59\u201372.","journal-title":"International Journal of Tourism Research"},{"key":"32_CR12","unstructured":"Comescore. (2008). ComScore Releases December U.S. Search Engine Rankings, Retrieved March 2008, http:\/\/www.comscore.com\/press\/release.asp?press=2016"},{"key":"32_CR13","unstructured":"eBusiness Watch 2006 Survey. (2006). Retrieved March 2008, http:\/\/www.ebusinesswatch. org\/statistics\/table_chart_reports.htm"},{"key":"32_CR14","unstructured":"Fox, S. (2002). Search engines [website] The Pew Internet & American Life Project. Retrieved 15.10.2002 from the WorldWide Web: http:\/\/www.pewinternet.org\/reports\/toc.asp."},{"key":"32_CR15","volume-title":"The elements of users experience","author":"J.J. Garrett","year":"2003","unstructured":"Garrett, JJ. (2003). The elements of users experience, AIGAI, NY."},{"key":"32_CR16","volume-title":"Use and Impact of Online Travel Reviews, Information and Communication Technologies in Tourism 2008, Innsbruck","author":"U. Gretzel","year":"2008","unstructured":"Gretzel, U., Kyung, HY. (2008). Use and Impact of Online Travel Reviews, Information and Communication Technologies in Tourism 2008, Innsbruck, Springer Vienna."},{"issue":"2","key":"32_CR17","doi-asserted-by":"crossref","first-page":"146","DOI":"10.1177\/004728750003900204","volume":"39","author":"U. Gretzel","year":"2000","unstructured":"Gretzel, U., Yu-Lan, Y., Fesenmaier, D. (2000). Preparing for the New Economy: Advertising Strategies and Change in Destination Marketing Organizations, Journal of Travel Research, Vol. 39, No. 2, 146\u2013156.","journal-title":"Journal of Travel Research"},{"key":"32_CR18","doi-asserted-by":"crossref","unstructured":"Hotho, A., Jaschke, R., Schmitz, C. Stumme, G. (2006). Information retrieval in folksonomies: Search and ranking. In Proceedings of the 3rd European Semantic Web Conference, Lecture Notes in Computer Science. Springer.","DOI":"10.1007\/11762256_31"},{"key":"32_CR19","unstructured":"iProspect. (2006). Retrieved March 2008, http:\/\/www.iprospect.com\/"},{"issue":"2","key":"32_CR20","doi-asserted-by":"crossref","first-page":"59","DOI":"10.1080\/10864415.1996.11518283","volume":"1","author":"S.L. Jarvenpaa","year":"1997","unstructured":"Jarvenpaa, SL., Todd, PA. (1997). Consumer reactions to electronic shopping on the World Wide Web. International Journal of Electronic Commerce 1 (2), pp. 59\u201388.","journal-title":"International Journal of Electronic Commerce"},{"issue":"2","key":"32_CR21","doi-asserted-by":"crossref","first-page":"194","DOI":"10.1287\/isre.1040.0023","volume":"15","author":"Q. Jones","year":"2004","unstructured":"Jones, Q., Gilad R., and Sheizaf R. (2004). Information Overload and the Message Dynamics of Online Interaction Spaces: A Theoretical Model and Empirical Exploration. Information Systems Research 15 (2), 194\u2013209.","journal-title":"Information Systems Research"},{"key":"32_CR22","unstructured":"Kahn, BK., and Stong, DM. (1998). Product and Service Performance Model for Information Quality: An Update. In Chengalursmith, I., Pipino, L.L. Proceedings of the 1998 Conference on Information Quality, Cambridge, MA: Massachusetts Institute of Technology."},{"key":"32_CR23","doi-asserted-by":"crossref","first-page":"2","DOI":"10.1111\/j.1471-1842.2007.00701.x","volume":"24","author":"M.N. Kamel Boulos","year":"2007","unstructured":"Kamel Boulos, MN., Wheeler, S. (2007). The emerging Web 2.0 social software: an enabling suite of sociable technologies in health and health care education. Health Information & Libraries Journal 2007; 24: 2\u201323.","journal-title":"Health Information & Libraries Journal 2007"},{"issue":"2","key":"32_CR24","doi-asserted-by":"crossref","first-page":"205","DOI":"10.1287\/isre.13.2.205.83","volume":"13","author":"M. Koufaris","year":"2002","unstructured":"Koufaris, M. (2002). Applying the technology acceptance model and flow theory to online consumer behaviour. Information Systems Research 13 (2), pp. 205\u2013223.","journal-title":"Information Systems Research"},{"key":"32_CR25","doi-asserted-by":"crossref","first-page":"269","DOI":"10.1016\/S0167-9236(00)00076-2","volume":"29","author":"A.L. Lederer","year":"2000","unstructured":"Lederer, AL., Maupin, DJ., Sena, MP., Zhuang, Y. (2000). The technology acceptance model and the World Wide Web. Decision Support Systems 29, pp. 269\u2013282.","journal-title":"Decision Support Systems"},{"issue":"3","key":"32_CR26","doi-asserted-by":"crossref","first-page":"191","DOI":"10.1016\/S0378-7206(01)00090-8","volume":"39","author":"S. Lee","year":"2001","unstructured":"Lee, S. (2001). Modeling the business value of information technology. Information and Management, 39 (3), 191\u2013210.","journal-title":"Information and Management"},{"issue":"3","key":"32_CR27","doi-asserted-by":"crossref","first-page":"296","DOI":"10.1287\/isre.13.3.296.76","volume":"13","author":"V. McKinney","year":"2002","unstructured":"McKinney, V., Yoon, K., Zahedi, F. (2002). The measurement of Webcustomer satisfaction: an expectation and disconfirmation approach. Information Systems Research 13 (3), pp. 296.","journal-title":"Information Systems Research"},{"issue":"4","key":"32_CR28","doi-asserted-by":"crossref","first-page":"1085","DOI":"10.1016\/j.ipm.2006.08.007","volume":"43","author":"D. Nicholas","year":"2007","unstructured":"Nicholas, D., Huntington, P., Jamali, HJ., Dobrowolski, T. (2007). Characterizing and evaluating information seeking behavior in digital environment: spotlight on the bouncer. Information processing & Management, 43(4), pp 1085\u20131102.","journal-title":"Information processing & Management"},{"key":"32_CR29","unstructured":"Nielsen Media. (1997). Search engines most popular method of surfing the web (Website). Commerce Net\/Nielsen Media. Retrieved 30.8.2000 from the World Wide Web: http:\/\/www.commerce.net\/news\/press\/0416.html.\/"},{"key":"32_CR30","volume-title":"User-Generated Content and Travel: A Case Study on Tripadvisor. Com. Information and Communication Technologies in Tourism 2008","author":"P. O\u2019Connor","year":"2008","unstructured":"O\u2019Connor, P. (2008). User-Generated Content and Travel: A Case Study on Tripadvisor. Com. Information and Communication Technologies in Tourism 2008. Springer Vienna."},{"key":"32_CR31","unstructured":"O\u2019Reilly, T. (2005). What Is Web 2.0. http:\/\/www.oreillynet.com\/pub\/a\/oreilly\/tim\/news\/2005\/09\/30\/ what-is-web-20.html"},{"issue":"3\/4","key":"32_CR32","first-page":"155","volume":"3","author":"B. Pan","year":"2000","unstructured":"Pan, B. & Fesenmaier, DR. (2000). A typology of tourism-related websites: Its theoretical background and implications. Information Technology and Tourism, 3(3\/4): 155\u2013176.","journal-title":"Information Technology and Tourism"},{"issue":"3","key":"32_CR33","doi-asserted-by":"crossref","first-page":"809","DOI":"10.1016\/j.annals.2006.03.006","volume":"33","author":"B. Pan","year":"2006","unstructured":"Pan, B., Fesenmaier, DR. (2006). Online information search: vacation planning process. Annals of Tourism Research, 33 (3): 809\u2013832.","journal-title":"Annals of Tourism Research"},{"issue":"8\u201313","key":"32_CR34","doi-asserted-by":"crossref","first-page":"1343","DOI":"10.1016\/S0169-7552(97)00021-4","volume":"29","author":"J. Pitkow","year":"1997","unstructured":"Pitkow, J. (1997). In search of reliable usage data on WWW. Computer Networks and ISDN Systems, 29 (8\u201313) pp 1343\u20131355","journal-title":"Computer Networks and ISDN Systems"},{"key":"32_CR35","doi-asserted-by":"crossref","DOI":"10.1079\/9780851989501.0000","volume-title":"Tourism, Technology and Competitive Strategies","author":"A. Poon","year":"1993","unstructured":"Poon, A. (1993). Tourism, Technology and Competitive Strategies. Wallingford, CT: CAB International, Oxford."},{"issue":"1","key":"32_CR36","first-page":"23","volume":"89","author":"H.T. Pu","year":"2000","unstructured":"Pu, HT. (2000). An exploratory analysis on search terms of network users in Taiwan (in Chinese). Central Library Bulletin, 89(1), 23\u201337.","journal-title":"Central Library Bulletin"},{"key":"32_CR37","unstructured":"Ricci, F. (2002). Travel Recommender Systems. IEEE Intelligent Systems, November\/December, 55\u201357."},{"key":"32_CR38","first-page":"218","volume-title":"Communication Behaviour","author":"E.M. Rogers","year":"1975","unstructured":"Rogers, EM., Agarwala-Rogers, R. (1975). Organizational communication, G. L. Hanneman, W. J. McEwen, eds. Communication Behaviour. Addison Wesley, Reading, MA, 218\u2013236."},{"key":"32_CR39","doi-asserted-by":"crossref","unstructured":"Rose, D., Levinson, D. (2004). Understanding user goals in web search. Proceedings of the 13th international conference on World Wide Web. New York, NY, USA.","DOI":"10.1145\/988672.988675"},{"issue":"16","key":"32_CR40","first-page":"1","volume":"1","author":"G. Rose","year":"1999","unstructured":"Rose, G., Khoo, H., Straub, DW. (1999). Current technological impediments to business-toconsumer electronic commerce. Communications of AIS 1(16), 1\u201374.","journal-title":"Communications of AIS"},{"key":"32_CR41","doi-asserted-by":"crossref","unstructured":"Rumpradit, C., Donnel, ML. (1999). Navigational cues on user interface design to produce better information seeking on the World Wide Web. Proceedings of the 32nd Hawaii International Conference on System Sciences.","DOI":"10.1109\/HICSS.1999.772930"},{"key":"32_CR42","doi-asserted-by":"crossref","unstructured":"Santosa, PI., Wei, KK., Chan, HC. (2005). User Involvement and user satisfaction with information seeking activity, European Journal of Information Systems, pp 361\u2013370.","DOI":"10.1057\/palgrave.ejis.3000545"},{"key":"32_CR43","volume-title":"Information and Communication Technologies in Tourism 2007","author":"Q.I. Shanshan","year":"2007","unstructured":"Shanshan, Q.I., Buhalis, D., Law, R. (2007). Evaluation of the Usability of Chinese Destination Management Organization Website. Information and Communication Technologies in Tourism 2007. Springer, Ljubljana."},{"key":"32_CR44","volume-title":"Tourism Information Technology","author":"P. Sheldon","year":"1997","unstructured":"Sheldon, P. (1997). Tourism Information Technology, CAB, Oxford."},{"key":"32_CR45","doi-asserted-by":"crossref","unstructured":"Silverstein, C., Henzinger, M., Marais, H., Moricz, M. (1999). Analysis of a very large Web search engine query log. ACM SIGIR Forum","DOI":"10.1145\/331403.331405"},{"issue":"3\/4","key":"32_CR46","first-page":"282","volume":"7","author":"G. Thevenot","year":"2007","unstructured":"Thevenot, G. (2007). Blogging as Social Media. Tourism and Hospitality Research, Vol 7, 3\/4, pp 282\u2013289.","journal-title":"Tourism and Hospitality Research"},{"key":"32_CR47","doi-asserted-by":"crossref","unstructured":"Triacca, L., Inversini, A., Bolchini, D. (2005). Evaluating Web Usability with MiLE+. Website Evolution IEEE Symposium, Budapest: Hungary.","DOI":"10.1109\/WSE.2005.6"},{"key":"32_CR48","unstructured":"Vander Wal, T. (2004). You down with Folksonomy? \u2014 Reteived March 28, 2008 from http:\/\/www.vanderwal.net\/random\/entrysel.php?blog=1529"},{"key":"32_CR49","doi-asserted-by":"crossref","DOI":"10.1007\/978-3-7091-6363-4","volume-title":"Information Technology and Tourism \u2014 A Challenging Relationship","author":"H. Werthner","year":"1999","unstructured":"Werthner, H., Klein, S. (1999). Information Technology and Tourism \u2014 A Challenging Relationship. Wien-New York, Springer Verlag."},{"issue":"2","key":"32_CR50","doi-asserted-by":"crossref","first-page":"137","DOI":"10.1177\/0047287508321193","volume":"47","author":"Z. Xiang","year":"2008","unstructured":"Xiang, Z., W\u00f6ber, K., Fesenmaier, DR. (2008). Representation of the Online Tourism Domain in Search Engine. Journal of Travel Research, 47, (2), pp 137\u2013150","journal-title":"Journal of Travel Research"}],"container-title":["Information and Communication Technologies in Tourism 2009"],"original-title":[],"language":"en","link":[{"URL":"http:\/\/link.springer.com\/content\/pdf\/10.1007\/978-3-211-93971-0_32.pdf","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,2,11]],"date-time":"2025-02-11T22:17:42Z","timestamp":1739312262000},"score":1,"resource":{"primary":{"URL":"http:\/\/link.springer.com\/10.1007\/978-3-211-93971-0_32"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2009]]},"ISBN":["9783211939703","9783211939710"],"references-count":50,"URL":"https:\/\/doi.org\/10.1007\/978-3-211-93971-0_32","relation":{},"subject":[],"published":{"date-parts":[[2009]]}}}