{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,1,2]],"date-time":"2026-01-02T07:39:48Z","timestamp":1767339588351},"publisher-location":"Cham","reference-count":20,"publisher":"Springer International Publishing","isbn-type":[{"type":"print","value":"9783319044828"},{"type":"electronic","value":"9783319044835"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2014]]},"DOI":"10.1007\/978-3-319-04483-5_20","type":"book-chapter","created":{"date-parts":[[2014,1,27]],"date-time":"2014-01-27T20:32:59Z","timestamp":1390854779000},"page":"188-199","source":"Crossref","is-referenced-by-count":7,"title":["Equilibrium Balking Strategy in an Unobservable GI\/M\/c Queue with Customers\u2019 Impatience"],"prefix":"10.1007","author":[{"given":"Dibyajyoti","family":"Guha","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Abhijit Datta","family":"Banik","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Veena","family":"Goswami","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Souvik","family":"Ghosh","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"297","reference":[{"key":"20_CR1","doi-asserted-by":"publisher","first-page":"88","DOI":"10.1287\/opre.11.1.88","volume":"11","author":"C.J. Ancker Jr.","year":"1963","unstructured":"Ancker Jr., C.J., Gafarian, A.: V. Some queueing problems with balking and reneging: I. Operations Research\u00a011, 88\u2013100 (1963)","journal-title":"Operations Research"},{"key":"20_CR2","doi-asserted-by":"publisher","first-page":"713","DOI":"10.1016\/0305-0548(92)90010-3","volume":"19","author":"M.O. Abou-El-Ata","year":"1992","unstructured":"Abou-El-Ata, M.O., Hariri, A.M.A.: The M\/M\/C\/N queue with balking and reneging. Computers and Operations Research\u00a019, 713\u2013716 (1992)","journal-title":"Computers and Operations Research"},{"key":"20_CR3","doi-asserted-by":"publisher","first-page":"261","DOI":"10.1007\/s11134-006-6134-x","volume":"52","author":"E. Altman","year":"2006","unstructured":"Altman, E., Yechiali, U.: Analysis of Customers Impatience in Queues with Server Vacations. Queueing Systems\u00a052, 261\u2013279 (2006)","journal-title":"Queueing Systems"},{"key":"20_CR4","unstructured":"Altman, E., Yechiali, U.: Infinite-Server Queues with System\u2019s Additional Tasks and Impatience Customers. Technical Report, Tel Aviv University (April 2005)"},{"issue":"1","key":"20_CR5","doi-asserted-by":"publisher","first-page":"115","DOI":"10.1080\/15326348708807049","volume":"3","author":"R.F. Botta","year":"1987","unstructured":"Botta, R.F., Harris, C.M., Marchal, W.G.: Characterisation of generalised hyperexponential distribution functions. Stochastic Models\u00a03(1), 115\u2013148 (1987)","journal-title":"Stochastic Models"},{"key":"20_CR6","volume-title":"A first course in bulk queues","author":"M.L. Chaudhury","year":"1983","unstructured":"Chaudhury, M.L., Templeton, J.G.C.: A first course in bulk queues. Wiley, New York (1983)"},{"key":"20_CR7","doi-asserted-by":"publisher","first-page":"107","DOI":"10.1002\/nav.20444","volume":"58","author":"A. Economou","year":"2011","unstructured":"Economou, A., Kanta, S.: Equilibrium customer strategies and social-profit maximization in the single-server constant retrial queue. Naval Research Logistics\u00a058, 107\u2013122 (2011)","journal-title":"Naval Research Logistics"},{"key":"20_CR8","doi-asserted-by":"publisher","first-page":"696","DOI":"10.1016\/j.orl.2008.06.006","volume":"36","author":"A. Economou","year":"2008","unstructured":"Economou, A., Kanta, S.: Equilibrium balking strategies in the observable single-server queue with breakdowns and repairs. Operations Research Letters\u00a036, 696\u2013699 (2008)","journal-title":"Operations Research Letters"},{"key":"20_CR9","doi-asserted-by":"publisher","first-page":"986","DOI":"10.1287\/opre.1100.0907","volume":"59","author":"P. Guo","year":"2011","unstructured":"Guo, P., Hassin, R.: Strategic behavior and social optimization in Markovian vacation queues. Operations Research\u00a059, 986\u2013997 (2011)","journal-title":"Operations Research"},{"issue":"4","key":"20_CR10","doi-asserted-by":"publisher","first-page":"448","DOI":"10.1287\/ijoc.10.4.448","volume":"10","author":"C.M. Harris","year":"1998","unstructured":"Harris, C.M., Marchal, W.G.: Distribution Estimation using Laplace Transforms. INFORMS Journal on Computing\u00a010(4), 448\u2013458 (1998)","journal-title":"INFORMS Journal on Computing"},{"key":"20_CR11","doi-asserted-by":"publisher","DOI":"10.1007\/978-1-4615-0359-0","volume-title":"To Queue or Not to Queue: Equilibrium Behavior in Queueing Systems","author":"R. Hassin","year":"2003","unstructured":"Hassin, R., Haviv, M.: To Queue or Not to Queue: Equilibrium Behavior in Queueing Systems. Kluwer Academic, Boston (2003)"},{"key":"20_CR12","unstructured":"Kleinrock, L.: Queuing Systems, Volume 1: Theory. John Willey & Sons, New York"},{"issue":"3","key":"20_CR13","doi-asserted-by":"crossref","first-page":"355","DOI":"10.1017\/S0269964808000211","volume":"22","author":"L. Liqiang","year":"2008","unstructured":"Liqiang, L., Kulkarni, V.G.: Balking and Reneging in M\/G\/s Systems: Exact Analysis and Approximations. Probability in the Engineering and Informational Sciences\u00a022(3), 355\u2013371 (2008)","journal-title":"Probability in the Engineering and Informational Sciences"},{"key":"20_CR14","doi-asserted-by":"publisher","first-page":"6186","DOI":"10.1016\/j.apm.2012.02.003","volume":"36","author":"W. Liu","year":"2012","unstructured":"Liu, W., Ma, Y., Li, J.: Equilibrium threshold strategies in observable queueing systems under single vacation policy. Applied Mathematical Modelling\u00a036, 6186\u20136202 (2012)","journal-title":"Applied Mathematical Modelling"},{"issue":"1","key":"20_CR15","doi-asserted-by":"publisher","first-page":"247","DOI":"10.1016\/j.ejor.2009.02.024","volume":"201","author":"N. Perel","year":"2010","unstructured":"Perel, N., Yechiali, U.: Queues with slow servers and impatient customers. European Journal of Operational Research\u00a0201(1), 247\u2013258 (2010)","journal-title":"European Journal of Operational Research"},{"issue":"1","key":"20_CR16","doi-asserted-by":"publisher","first-page":"1","DOI":"10.4236\/ajor.2012.21001","volume":"2","author":"K. Rakesh","year":"2012","unstructured":"Rakesh, K., Sumeet, K.S.: An M\/M\/1\/N Queueing Model with Retention of Reneged Customers and Balking. American Journal of Operational Research\u00a02(1), 1\u20135 (2012)","journal-title":"American Journal of Operational Research"},{"issue":"1","key":"20_CR17","doi-asserted-by":"publisher","first-page":"67","DOI":"10.1080\/17442500008834232","volume":"69","author":"A.I. Shawky","year":"2000","unstructured":"Shawky, A.I., El-Paoumy, M.S.: The interarrival hyperexponential queues: H\n                  \n                    k\n                  \/M\/c\/N with balking and reneging. Stochastics and Stochastic Reports\u00a069(1), 67\u201376 (2000)","journal-title":"Stochastics and Stochastic Reports"},{"key":"20_CR18","doi-asserted-by":"publisher","first-page":"241","DOI":"10.1007\/s10100-009-0104-4","volume":"18","author":"W. Sun","year":"2010","unstructured":"Sun, W., Guo, P., Tian, N.: Equilibrium threshold strategies in observable queueing systems with setup\/closedown times. Central European Journal of Operational Research\u00a018, 241\u2013268 (2010)","journal-title":"Central European Journal of Operational Research"},{"issue":"6","key":"20_CR19","doi-asserted-by":"publisher","first-page":"2716","DOI":"10.1016\/j.amc.2011.08.012","volume":"218","author":"J. Wang","year":"2011","unstructured":"Wang, J., Zhang, F.: Equilibrium analysis of the observable queues with balking and delayed repairs. Applied Mathematics and Computation\u00a0218(6), 2716\u20132729 (2011)","journal-title":"Applied Mathematics and Computation"},{"issue":"2","key":"20_CR20","doi-asserted-by":"publisher","first-page":"169","DOI":"10.1007\/s001860200206","volume":"56","author":"K.-H. Wang","year":"2002","unstructured":"Wang, K.-H., Chang, Y.-C.: Cost analysis of a finite M\/M\/R queueing system with balking, reneging and server breakdowns. Mathematical Methods of Operations Research\u00a056(2), 169\u2013180 (2002)","journal-title":"Mathematical Methods of Operations Research"}],"container-title":["Lecture Notes in Computer Science","Distributed Computing and Internet Technology"],"original-title":[],"link":[{"URL":"http:\/\/link.springer.com\/content\/pdf\/10.1007\/978-3-319-04483-5_20","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2019,5,26]],"date-time":"2019-05-26T00:37:44Z","timestamp":1558831064000},"score":1,"resource":{"primary":{"URL":"http:\/\/link.springer.com\/10.1007\/978-3-319-04483-5_20"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2014]]},"ISBN":["9783319044828","9783319044835"],"references-count":20,"URL":"https:\/\/doi.org\/10.1007\/978-3-319-04483-5_20","relation":{},"ISSN":["0302-9743","1611-3349"],"issn-type":[{"type":"print","value":"0302-9743"},{"type":"electronic","value":"1611-3349"}],"subject":[],"published":{"date-parts":[[2014]]}}}