{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,4,4]],"date-time":"2026-04-04T06:05:32Z","timestamp":1775282732424,"version":"3.50.1"},"publisher-location":"Cham","reference-count":40,"publisher":"Springer International Publishing","isbn-type":[{"value":"9783319072920","type":"print"},{"value":"9783319072937","type":"electronic"}],"license":[{"start":{"date-parts":[[2014,1,1]],"date-time":"2014-01-01T00:00:00Z","timestamp":1388534400000},"content-version":"tdm","delay-in-days":0,"URL":"http:\/\/www.springer.com\/tdm"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2014]]},"DOI":"10.1007\/978-3-319-07293-7_24","type":"book-chapter","created":{"date-parts":[[2014,6,2]],"date-time":"2014-06-02T05:31:11Z","timestamp":1401687071000},"page":"245-256","source":"Crossref","is-referenced-by-count":3,"title":["Experts versus Friends: To Whom Do I Listen More? The Factors That Affect Credibility of Online Information"],"prefix":"10.1007","author":[{"given":"DongBack","family":"Seo","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Jung","family":"Lee","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"297","reference":[{"key":"24_CR1","first-page":"331","volume":"54","author":"D. Antonioni","year":"2001","unstructured":"Antonioni, D., Park, H.: The Effects of Personality Similarity on Peer Ratings of Contextual Work Behaviors. J. Appl Psychol.\u00a054, 331\u2013360 (2001)","journal-title":"J. Appl Psychol."},{"issue":"3","key":"24_CR2","doi-asserted-by":"publisher","first-page":"421","DOI":"10.2307\/2393203","volume":"36","author":"R.P. Bagozzi","year":"1991","unstructured":"Bagozzi, R.P., Yi, Y., Phillips, L.W.: Assessing Construct Validity in Organizational Research. Admin. Sci. Quart.\u00a036(3), 421\u2013458 (1991)","journal-title":"Admin. Sci. Quart."},{"key":"24_CR3","doi-asserted-by":"publisher","first-page":"1538","DOI":"10.2307\/257068","volume":"39","author":"T.N. Bauer","year":"1996","unstructured":"Bauer, T.N., Green, S.G.: Development of Leader-member Exchange: A Longitudinal Test. Acad. of Manage. J.\u00a039, 1538\u20131567 (1996)","journal-title":"Acad. of Manage. J."},{"key":"24_CR4","volume-title":"The Attraction Paradigm","author":"D. Byrne","year":"1971","unstructured":"Byrne, D.: The Attraction Paradigm. Academic Press, New York (1971)"},{"key":"24_CR5","doi-asserted-by":"crossref","unstructured":"Chen, Z.X., Aryee, S., Lee, C., Hui, C.: Processes Linking Perceived Leader-subordinate Goal Similarity to Subordinate Performance. Acad. of Manage Best Paper (2005)","DOI":"10.5465\/ambpp.2005.18780447"},{"issue":"11","key":"24_CR6","first-page":"127","volume":"88","author":"S. Dutta","year":"2010","unstructured":"Dutta, S.: What\u2019s Your Personal Social Media Strategy? Harvard Business Rev.\u00a088(11), 127\u2013130 (2010)","journal-title":"Harvard Business Rev."},{"key":"24_CR7","doi-asserted-by":"publisher","first-page":"988","DOI":"10.2307\/256956","volume":"40","author":"E.M. Engle","year":"1997","unstructured":"Engle, E.M., Lord, R.G.: Implicit Theories, Self-schemas, and Leader-member Exchange. Acad. of Manage. J.\u00a040, 988\u20131010 (1997)","journal-title":"Acad. of Manage. J."},{"key":"24_CR8","doi-asserted-by":"publisher","first-page":"460","DOI":"10.1006\/jvbe.1996.1547","volume":"50","author":"E.A. Ensher","year":"1997","unstructured":"Ensher, E.A., Murphy, S.E.: Effects of Race, Gender, Perceived Similarity, and Contact on Mentor Relationships. J. Vocat. Behav.\u00a050, 460\u2013481 (1997)","journal-title":"J. Vocat. Behav."},{"key":"24_CR9","first-page":"153","volume-title":"Attitude Structure and Function","author":"R. Fazio","year":"1989","unstructured":"Fazio, R.: On the Power and Functionality of Attitudes: The Role of Attitude Accessibility. In: Pratkanis, A. (ed.) Attitude Structure and Function, pp. 153\u2013180. Lawrence Erlbaum Associates, Mahwah (1989)"},{"issue":"1","key":"24_CR10","doi-asserted-by":"publisher","first-page":"1","DOI":"10.1016\/j.im.2005.01.002","volume":"43","author":"C. Flavi\u00e1n","year":"2006","unstructured":"Flavi\u00e1n, C., Guinal\u00edu, M., Gurrea, R.: The Role Played by Perceived Usability, Satisfaction and Consumer Trust on Website Loyalty. Inform. Manage.\u00a043(1), 1\u201314 (2006)","journal-title":"Inform. Manage."},{"key":"24_CR11","doi-asserted-by":"publisher","first-page":"539","DOI":"10.2307\/30040648","volume":"46","author":"F. Flynn","year":"2003","unstructured":"Flynn, F.: How Much Should I Give and How Often? The Effects of Generosity and Frequency or Favor Exchange on Social Status and Productivity. Acad. of Manage. J.\u00a046, 539\u2013553 (2003)","journal-title":"Acad. of Manage. J."},{"issue":"3","key":"24_CR12","doi-asserted-by":"publisher","first-page":"291","DOI":"10.1287\/isre.1080.0193","volume":"19","author":"C. Forman","year":"2008","unstructured":"Forman, C., Ghose, A., Wiesenfeld, B.: Examining the Relationship Between Reviews and Sales: The Role of Reviewer Identity Disclosure in Electronic Markets. Info. Sys. Res.\u00a019(3), 291\u2013313 (2008)","journal-title":"Info. Sys. Res."},{"issue":"3","key":"24_CR13","doi-asserted-by":"crossref","first-page":"531","DOI":"10.2307\/25148855","volume":"32","author":"D. Gefen","year":"2008","unstructured":"Gefen, D., Wyss, S., Lichtenstein, Y.: Business Familiarity as Risk Mitigation in Software Development Outsourcing Contracts. MIS Quart.\u00a032(3), 531\u2013551 (2008)","journal-title":"MIS Quart."},{"issue":"1","key":"24_CR14","doi-asserted-by":"publisher","first-page":"85","DOI":"10.2307\/256729","volume":"38","author":"R. Gulati","year":"1995","unstructured":"Gulati, R.: Does Familiarity Breed Trust? The Implications of Repeated Ties for Contractual Choice in Alliances. Acad. Manage. J.\u00a038(1), 85\u2013112 (1995)","journal-title":"Acad. Manage. J."},{"issue":"4","key":"24_CR15","doi-asserted-by":"publisher","first-page":"781","DOI":"10.2307\/2393616","volume":"43","author":"R. Gulati","year":"1998","unstructured":"Gulati, R., Singh, H.: The Architecture of Cooperation: Managing Coordination Costs and Appropriation Concerns in Strategic Alliances. Admin. Sci. Quart.\u00a043(4), 781\u2013814 (1998)","journal-title":"Admin. Sci. Quart."},{"key":"24_CR16","volume-title":"Multivariate Data Analysis","author":"J.F. Hair","year":"2006","unstructured":"Hair, J.F., Black, W.C., Babin, B.J., Anderson, R.E., Tatham, R.L.: Multivariate Data Analysis. Prentice-Hall, Englewood Cliffs (2006)"},{"issue":"2","key":"24_CR17","doi-asserted-by":"publisher","first-page":"190","DOI":"10.1086\/209343","volume":"20","author":"C. Huffman","year":"1993","unstructured":"Huffman, C., Houston, M.J.: Goal-Oriented Experiences and the Development of Knowledge. J. Consum. Res.\u00a020(2), 190\u2013207 (1993)","journal-title":"J. Consum. Res."},{"key":"24_CR18","doi-asserted-by":"publisher","first-page":"981","DOI":"10.1057\/palgrave.jibs.8490160","volume":"27","author":"J. Johnson","year":"1996","unstructured":"Johnson, J., Cullen, J., Takenouchi, M.: Setting the Stage for Trust and Strategic Integration in Japanese-US Cooperative Alliances. J. Int. Bus. Stud.\u00a027, 981\u20131004 (1996)","journal-title":"J. Int. Bus. Stud."},{"key":"24_CR19","first-page":"45","volume":"87","author":"G.C. Kane","year":"2009","unstructured":"Kane, G.C., Fichman, R.G.: Community Relations 2.0. Harvard Business Rev.\u00a087, 45\u201350 (2009)","journal-title":"Harvard Business Rev."},{"issue":"1","key":"24_CR20","doi-asserted-by":"publisher","first-page":"59","DOI":"10.1016\/j.bushor.2009.09.003","volume":"53","author":"A.M. Kaplan","year":"2010","unstructured":"Kaplan, A.M., Haenlein, M.: Users of the World, Unite! The Challenges and Opportunities of Social Media. Bus. Horizons\u00a053(1), 59\u201368 (2010)","journal-title":"Bus. Horizons"},{"issue":"4","key":"24_CR21","doi-asserted-by":"crossref","first-page":"941","DOI":"10.2307\/25148760","volume":"30","author":"S.Y.X. Komiak","year":"2006","unstructured":"Komiak, S.Y.X., Benbasat, I.: The Effects of Personalization and Familiarity on Trust and Adoption of Recommendation Agents. MIS Quart.\u00a030(4), 941\u2013960 (2006)","journal-title":"MIS Quart."},{"issue":"7","key":"24_CR22","doi-asserted-by":"publisher","first-page":"529","DOI":"10.1089\/cyber.2012.0417","volume":"16","author":"J. Lee","year":"2013","unstructured":"Lee, J.: What Makes People Read An Online Review? The Relative Effects of Early Posting and Helpfulness on Review Readership. Cyberpsychol., Behav., and Social Networking\u00a016(7), 529\u2013535 (2013)","journal-title":"Cyberpsychol., Behav., and Social Networking"},{"issue":"5","key":"24_CR23","doi-asserted-by":"publisher","first-page":"302","DOI":"10.1016\/j.im.2009.05.004","volume":"46","author":"J. Lee","year":"2009","unstructured":"Lee, J., Lee, J.-N.: Understanding Product Information Inference Process in Electronic Word-of-Mouth: an Objectivity-Subjectivity Perspective. Inform. Manage.\u00a046(5), 302\u2013311 (2009)","journal-title":"Inform. Manage."},{"issue":"4","key":"24_CR24","doi-asserted-by":"publisher","first-page":"357","DOI":"10.1016\/j.bushor.2009.03.002","volume":"52","author":"W.G. Mangold","year":"2009","unstructured":"Mangold, W.G., Faulds, D.J.: Social Media: The New Hybrid Element of the Promotion Mix. Business Horizons\u00a052(4), 357\u2013365 (2009)","journal-title":"Business Horizons"},{"issue":"4","key":"24_CR25","doi-asserted-by":"publisher","first-page":"471","DOI":"10.1509\/jmkr.38.4.471.18912","volume":"38","author":"I.M. Martin","year":"2001","unstructured":"Martin, I.M., Stewart, D.W.: The Differential Impact of Goal Congruency on Attitudes, Intentions, and the Transfer of Brand Equity. J. Marketing Res.\u00a038(4), 471\u2013484 (2001)","journal-title":"J. Marketing Res."},{"issue":"3","key":"24_CR26","doi-asserted-by":"publisher","first-page":"334","DOI":"10.1287\/isre.13.3.334.81","volume":"13","author":"D.H. McKnight","year":"2002","unstructured":"McKnight, D.H., Choudhury, V., Kacmar, C.: Developing and Validating Trust Measures for e-Commerce: An Integrative Typology. Info. Sys. Res.\u00a013(3), 334\u2013359 (2002)","journal-title":"Info. Sys. Res."},{"key":"24_CR27","doi-asserted-by":"publisher","first-page":"424","DOI":"10.1037\/0021-9010.74.3.424","volume":"74","author":"B.M. Meglino","year":"1989","unstructured":"Meglino, B.M., Ravlin, E.C., Adkins, C.L.: A Work Values Approach to Corporate Culture: A Field Test of the Value Congruence Process and its Relationship to Individual Outcomes. J. Appl. Psychol.\u00a074, 424\u2013432 (1989)","journal-title":"J. Appl. Psychol."},{"key":"24_CR28","doi-asserted-by":"publisher","first-page":"481","DOI":"10.1177\/001872679104400504","volume":"44","author":"B.M. Meglino","year":"1991","unstructured":"Meglino, B.M., Ravlin, E.C., Adkins, C.L.: Value Congruence and Satisfaction with a Leader: An Examination of the Role of Interaction. Hum. Relat.\u00a044, 481\u2013495 (1991)","journal-title":"Hum. Relat."},{"key":"24_CR29","unstructured":"Nielsen report (2012), \n                    \n                      http:\/\/www.nielsen.com\/us\/en\/reports\/2012\/state-of-the-media-the-social-media-report-2012.html"},{"key":"24_CR30","volume-title":"Psychometric theory","author":"J.C. Nunnally","year":"1994","unstructured":"Nunnally, J.C., Bernstein, I.H.: Psychometric theory, 3rd edn. McGraw-Hill, NY (1994)","edition":"3"},{"key":"24_CR31","doi-asserted-by":"publisher","first-page":"21","DOI":"10.2307\/2392984","volume":"34","author":"C.A. O\u2019Reilly","year":"1989","unstructured":"O\u2019Reilly, C.A., Caldwell, D.F., Barnett, W.P.: Work Group Demography, Social Integration, and Turnover. Admin. Sci. Quart.\u00a034, 21\u201327 (1989)","journal-title":"Admin. Sci. Quart."},{"issue":"5","key":"24_CR32","doi-asserted-by":"publisher","first-page":"847","DOI":"10.1037\/0022-3514.41.5.847","volume":"41","author":"R.E. Petty","year":"1981","unstructured":"Petty, R.E., Cacioppo, J.T.: Personal Involvement as a Determinant of Argument-Based Persuasion. J. of Pers. and Soc. Psy.\u00a041(5), 847\u2013855 (1981)","journal-title":"J. of Pers. and Soc. Psy."},{"key":"24_CR33","doi-asserted-by":"publisher","first-page":"523","DOI":"10.1016\/j.im.2013.07.008","volume":"50","author":"S. Ray","year":"2013","unstructured":"Ray, S., Seo, D.: The Interplay of Conscious and Automatic Mechanisms in the Context of Routine Use: An Integrative and Comparative Study of Contrasting Mechanisms. Infor. and Manage.\u00a050, 523\u2013539 (2013)","journal-title":"Infor. and Manage."},{"issue":"1","key":"24_CR34","doi-asserted-by":"publisher","first-page":"21","DOI":"10.1007\/s10551-007-9388-2","volume":"79","author":"L. Radoilska","year":"2008","unstructured":"Radoilska, L.: Truthfulness and Business. J. Bus. Ethics\u00a079(1), 21\u201328 (2008)","journal-title":"J. Bus. Ethics"},{"issue":"6","key":"24_CR35","doi-asserted-by":"publisher","first-page":"1120","DOI":"10.2307\/3069428","volume":"45","author":"J. Schaubroeck","year":"2002","unstructured":"Schaubroeck, J., Lam, S.K.: How Similarity to Peers and Supervisor Influences Organizational Advancement in Different Cultures. Acad. Manage. J.\u00a045(6), 1120\u20131136 (2002)","journal-title":"Acad. Manage. J."},{"issue":"11","key":"24_CR36","doi-asserted-by":"publisher","first-page":"1465","DOI":"10.1016\/j.jbusres.2004.07.003","volume":"58","author":"S.X. Si","year":"2005","unstructured":"Si, S.X., Bruton, G.D.: Knowledge Acquisition, Cost Savings, and Strategic Positioning: Effects on Sino-American IJV Performance. J. Bus. Res.\u00a058(11), 1465\u20131473 (2005)","journal-title":"J. Bus. Res."},{"key":"24_CR37","doi-asserted-by":"publisher","first-page":"402","DOI":"10.2307\/256368","volume":"32","author":"A.S. Tsui","year":"1989","unstructured":"Tsui, A.S., O\u2019Reilly, C.A.: Beyond Simple Demographic Effects: The Importance of Relational Demography in Supervisor-Subordinate Dyads. Acad. Manage. J.\u00a032, 402\u2013423 (1989)","journal-title":"Acad. Manage. J."},{"issue":"4","key":"24_CR38","doi-asserted-by":"publisher","first-page":"207","DOI":"10.1080\/135272698345762","volume":"4","author":"R.L. Underwood","year":"1998","unstructured":"Underwood, R.L., Ozanne, J.: Is Your Package an Effective Communicator? A Normative Framework for Increasing the Communicative Competence of Packaging. J. Marketing Comm.\u00a04(4), 207\u2013220 (1998)","journal-title":"J. Marketing Comm."},{"key":"24_CR39","doi-asserted-by":"publisher","first-page":"353","DOI":"10.2307\/256366","volume":"32","author":"T.R. Zenger","year":"1989","unstructured":"Zenger, T.R., Lawrence, B.S.: Organizational Demography: The Differential Effects of Age and Tenure Distributions on Technical Communication. Acad. Manage. J.\u00a032, 353\u2013376 (1989)","journal-title":"Acad. Manage. J."},{"key":"24_CR40","unstructured":"Vance: Facebook: The Making of 1 Billion Users (2012), \n                    \n                      http:\/\/www.businessweek.com\/articles\/2012-10-04\/facebook-the-making-of-1-billion-users"}],"container-title":["Lecture Notes in Computer Science","HCI in Business"],"original-title":[],"language":"en","link":[{"URL":"http:\/\/link.springer.com\/content\/pdf\/10.1007\/978-3-319-07293-7_24","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2020,2,22]],"date-time":"2020-02-22T23:20:12Z","timestamp":1582413612000},"score":1,"resource":{"primary":{"URL":"http:\/\/link.springer.com\/10.1007\/978-3-319-07293-7_24"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2014]]},"ISBN":["9783319072920","9783319072937"],"references-count":40,"URL":"https:\/\/doi.org\/10.1007\/978-3-319-07293-7_24","relation":{},"ISSN":["0302-9743","1611-3349"],"issn-type":[{"value":"0302-9743","type":"print"},{"value":"1611-3349","type":"electronic"}],"subject":[],"published":{"date-parts":[[2014]]}}}