{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,3,28]],"date-time":"2025-03-28T03:18:33Z","timestamp":1743131913788,"version":"3.40.3"},"publisher-location":"Cham","reference-count":33,"publisher":"Springer International Publishing","isbn-type":[{"type":"print","value":"9783319143422"},{"type":"electronic","value":"9783319143439"}],"license":[{"start":{"date-parts":[[2014,12,27]],"date-time":"2014-12-27T00:00:00Z","timestamp":1419638400000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.springernature.com\/gp\/researchers\/text-and-data-mining"},{"start":{"date-parts":[[2014,12,27]],"date-time":"2014-12-27T00:00:00Z","timestamp":1419638400000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/www.springernature.com\/gp\/researchers\/text-and-data-mining"}],"content-domain":{"domain":["link.springer.com"],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2015]]},"DOI":"10.1007\/978-3-319-14343-9_46","type":"book-chapter","created":{"date-parts":[[2015,1,27]],"date-time":"2015-01-27T13:36:58Z","timestamp":1422365818000},"page":"635-649","update-policy":"https:\/\/doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":0,"title":["Corporate Identity Communication on Corporate Websites: Evidence from the Hong Kong Hotel Industry"],"prefix":"10.1007","author":[{"given":"Ibrahim","family":"Mohammed","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Basak Denizci","family":"Guillet","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Rob","family":"Law","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"297","published-online":{"date-parts":[[2014,12,27]]},"reference":[{"issue":"8","key":"46_CR1","doi-asserted-by":"publisher","first-page":"963","DOI":"10.1362\/026725798784867536","volume":"14","author":"JM Balmer","year":"1998","unstructured":"Balmer, J. M. (1998). Corporate identity and the advent of corporate marketing. Journal of Marketing Management, 14(8), 963\u2013996.","journal-title":"Journal of Marketing Management"},{"issue":"9\/10","key":"46_CR2","doi-asserted-by":"publisher","first-page":"879","DOI":"10.1108\/03090560810891055","volume":"42","author":"JM Balmer","year":"2008","unstructured":"Balmer, J. M. (2008). Identity based views of the corporation: Insights from corporate identity, organisational identity, social identity, visual identity, corporate brand identity and corporate image. European Journal of Marketing, 42(9\/10), 879\u2013906.","journal-title":"European Journal of Marketing"},{"issue":"1","key":"46_CR3","doi-asserted-by":"publisher","first-page":"171","DOI":"10.1016\/j.tourman.2004.07.003","volume":"27","author":"S Baloglu","year":"2006","unstructured":"Baloglu, S., & Pekcan, Y. A. (2006). The website design and Internet site marketing practices of upscale and luxury hotels in Turkey. Tourism Management, 27(1), 171\u2013176.","journal-title":"Tourism Management"},{"key":"46_CR4","volume-title":"Company image and reality: A critique of corporate communications","author":"D Bernstein","year":"1986","unstructured":"Bernstein, D. (1986). Company image and reality: A critique of corporate communications. London: Cassell."},{"issue":"7","key":"46_CR5","doi-asserted-by":"publisher","first-page":"533","DOI":"10.1057\/bm.2012.59","volume":"20","author":"R Bravo","year":"2013","unstructured":"Bravo, R., de Chernatony, L., Matute, J., & Pina, J. M. (2013). Projecting banks\u2019 identities though corporate websites: A comparative analysis of Spain and the United Kingdom. Journal of Brand Management, 20(7), 533\u2013557.","journal-title":"Journal of Brand Management"},{"issue":"5","key":"46_CR6","doi-asserted-by":"publisher","first-page":"675","DOI":"10.1108\/14684521211275975","volume":"36","author":"R Bravo","year":"2012","unstructured":"Bravo, R., & Pina, J. M. (2012). Communicating Spanish banks\u2019 identities: The role of websites. Online Information Review, 36(5), 675\u2013697.","journal-title":"Online Information Review"},{"issue":"4","key":"46_CR7","doi-asserted-by":"publisher","first-page":"609","DOI":"10.1016\/j.tourman.2008.01.005","volume":"29","author":"D Buhalis","year":"2008","unstructured":"Buhalis, D., & Law, R. (2008). Progress in information technology and tourism management: 20 years on and 10 years after the Internet\u2014The state of eTourism research. Tourism Management, 29(4), 609\u2013623.","journal-title":"Tourism Management"},{"issue":"6","key":"46_CR8","doi-asserted-by":"publisher","first-page":"485","DOI":"10.1108\/09596110710775147","volume":"19","author":"R Herstein","year":"2007","unstructured":"Herstein, R., Mitki, Y., & Jaffe, E. D. (2007). From blueprint to implementation: Communicating corporate identity for the hotel industry. International Journal of Contemporary Hospitality Management, 19(6), 485\u2013494.","journal-title":"International Journal of Contemporary Hospitality Management"},{"issue":"6","key":"46_CR9","doi-asserted-by":"publisher","first-page":"461","DOI":"10.1108\/09596110710775129","volume":"19","author":"JL Holcomb","year":"2007","unstructured":"Holcomb, J. L., Upchurch, R. S., & Okumus, F. (2007). Corporate social responsibility: What are top hotel companies reporting? International Journal of Contemporary Hospitality Management, 19(6), 461\u2013475.","journal-title":"International Journal of Contemporary Hospitality Management"},{"key":"46_CR10","unstructured":"Hong Kong Hotels Association. (2014). Membership list. Retrieved June 20, 2014, from http:\/\/www.hkha.org\/ckfinder\/userfiles\/files\/membership%20list%20(E)%20Jul%2014.pdf"},{"issue":"1","key":"46_CR11","doi-asserted-by":"publisher","first-page":"97","DOI":"10.1108\/095961112","volume":"24","author":"YC Hsieh","year":"2012","unstructured":"Hsieh, Y. C. (2012). Hotel companies\u2019 environmental policies and practices: A content analysis of their web pages. International Journal of Contemporary Hospitality Management, 24(1), 97\u2013121.","journal-title":"International Journal of Contemporary Hospitality Management"},{"issue":"4","key":"46_CR12","doi-asserted-by":"publisher","first-page":"362","DOI":"10.1108\/WHATT-01-2014-0003","volume":"6","author":"NR Jenkins","year":"2014","unstructured":"Jenkins, N. R., & Karanikola, I. (2014). Do hotel companies communicate their environmental policies and practices more than independent hotels in Dubai, UAE? Worldwide Hospitality and Tourism Themes, 6(4), 362\u2013380.","journal-title":"Worldwide Hospitality and Tourism Themes"},{"issue":"7","key":"46_CR13","doi-asserted-by":"publisher","first-page":"97","DOI":"10.5539\/ibr.v5n7p97","volume":"5","author":"A Kechiche","year":"2012","unstructured":"Kechiche, A., & Soparnot, R. (2012). CSR within SMEs: Literature review. International Business Research, 5(7), 97\u2013104.","journal-title":"International Business Research"},{"key":"46_CR14","unstructured":"Kedidi, S., & Torfve, C. (2005). Communicating corporate identity in international hospitality organisations \u2013 Case studies of Scandic hotels and Radisson SAS. M.Sc. Thesis, Lulea University of Technology, Lulea."},{"issue":"3","key":"46_CR15","first-page":"411","volume":"30","author":"K Krippendorff","year":"2004","unstructured":"Krippendorff, K. (2004). Reliability in content analysis. Human Communication Research, 30(3), 411\u2013433.","journal-title":"Human Communication Research"},{"issue":"2","key":"46_CR16","doi-asserted-by":"publisher","first-page":"202","DOI":"10.1177\/004728750003900210","volume":"39","author":"R Law","year":"2000","unstructured":"Law, R., & Leung, R. (2000). A study of airlines\u2019 online reservation services on the Internet. Journal of Travel Research, 39(2), 202\u2013211.","journal-title":"Journal of Travel Research"},{"issue":"1","key":"46_CR17","doi-asserted-by":"publisher","first-page":"43","DOI":"10.1080\/10941660903310102","volume":"15","author":"R Law","year":"2010","unstructured":"Law, R., & Wong, R. (2010). Analysis of room rates and terms and conditions for the online booking of hotel rooms. Asia Pacific Journal of Tourism Research, 15(1), 43\u201356.","journal-title":"Asia Pacific Journal of Tourism Research"},{"issue":"5","key":"46_CR18","doi-asserted-by":"publisher","first-page":"187","DOI":"10.1108\/09596119710172534","volume":"9","author":"D Littlejohn","year":"1997","unstructured":"Littlejohn, D. (1997). Internationalization in hotels: Current aspects and developments. International Journal of Contemporary Hospitality Management, 9(5), 187\u2013192.","journal-title":"International Journal of Contemporary Hospitality Management"},{"issue":"4","key":"46_CR19","doi-asserted-by":"publisher","first-page":"195","DOI":"10.1080\/1352726032000119161","volume":"9","author":"TC Melewar","year":"2003","unstructured":"Melewar, T. C. (2003). Determinants of the corporate identity construct: A review of the literature. Journal of Marketing Communications, 9(4), 195\u2013220.","journal-title":"Journal of Marketing Communications"},{"issue":"1","key":"46_CR20","doi-asserted-by":"publisher","first-page":"76","DOI":"10.1057\/palgrave.crr.1540166","volume":"5","author":"TC Melewar","year":"2002","unstructured":"Melewar, T. C., & Jenkins, E. (2002). Defining the corporate identity construct. Corporate Reputation Review, 5(1), 76\u201390.","journal-title":"Corporate Reputation Review"},{"issue":"7\/8","key":"46_CR21","doi-asserted-by":"publisher","first-page":"846","DOI":"10.1108\/03090560610670025","volume":"40","author":"TC Melewar","year":"2006","unstructured":"Melewar, T. C., & Karaosmanoglu, E. (2006). Seven dimensions of corporate identity: A categorisation from the practitioners\u2019 perspectives. European Journal of Marketing, 40(7\/8), 846\u2013869.","journal-title":"European Journal of Marketing"},{"issue":"3","key":"46_CR22","doi-asserted-by":"publisher","first-page":"583","DOI":"10.1057\/palgrave.jibs.8490084","volume":"30","author":"TC Melewar","year":"1999","unstructured":"Melewar, T. C., & Saunders, J. (1999). International corporate visual identity: Standardization or localization? Journal of International Business Studies, 30(3), 583\u2013598.","journal-title":"Journal of International Business Studies"},{"key":"46_CR23","doi-asserted-by":"publisher","first-page":"29","DOI":"10.1016\/j.ijhm.2014.02.002","volume":"39","author":"I Mohammed","year":"2014","unstructured":"Mohammed, I., Guillet, B. D., & Law, R. (2014). Competitor set identification in the hotel industry: A case study of a full-service hotel in Hong Kong. International Journal of Hospitality Management, 39, 29\u201340.","journal-title":"International Journal of Hospitality Management"},{"issue":"5\/6","key":"46_CR24","doi-asserted-by":"publisher","first-page":"383","DOI":"10.1108\/03090569710167600","volume":"31","author":"B Moingeon","year":"1997","unstructured":"Moingeon, B., & Ramanantsoa, B. (1997). Understanding corporate identity: The French school of thought. European Journal of Marketing, 31(5\/6), 383\u2013395.","journal-title":"European Journal of Marketing"},{"issue":"3","key":"46_CR25","doi-asserted-by":"publisher","first-page":"70","DOI":"10.1177\/001088049603700322","volume":"37","author":"JF Murphy","year":"1996","unstructured":"Murphy, J. F., Wotring, C. E., & Brymer, R. A. (1996). Hotel management and marketing on the Internet: An analysis of sites and features. Cornell Hotel and Restaurant Administration Quarterly, 37(3), 70\u201382.","journal-title":"Cornell Hotel and Restaurant Administration Quarterly"},{"issue":"1\/2","key":"46_CR26","doi-asserted-by":"publisher","first-page":"20","DOI":"10.1057\/palgrave.bm.2550052","volume":"14","author":"R Opoku","year":"2006","unstructured":"Opoku, R., Abratt, R., & Pitt, L. (2006). Communicating brand personality: Are the websites doing the talking for top South African business schools? Brand Management, 14(1\/2), 20\u201339.","journal-title":"Brand Management"},{"key":"46_CR27","doi-asserted-by":"crossref","unstructured":"Ozturk, M. C. (2011). Applying the corporate identity in mega universities\u2019 web sites. In U. Demiray & S. Sever (Eds.), Marketing online education programs: Frameworks for promotion and communication (pp. 248\u2013261). Hershey, PA: Information Science Reference.","DOI":"10.4018\/978-1-60960-074-7.ch016"},{"key":"46_CR28","doi-asserted-by":"publisher","first-page":"135","DOI":"10.2307\/3172601","volume":"26","author":"WD Perreault","year":"1989","unstructured":"Perreault, W. D., & Leigh, L. E. (1989). Reliability of nominal data based on qualitative judgements. Journal of Marketing Research, 26, 135\u2013148.","journal-title":"Journal of Marketing Research"},{"key":"46_CR29","doi-asserted-by":"publisher","first-page":"32","DOI":"10.2307\/41165765","volume":"36","author":"BH Schmitt","year":"1994","unstructured":"Schmitt, B. H., & Pan, Y. (1994). Managing corporate and brand identities in the Asia-Pacific region. California Management Review, 36, 32\u201348.","journal-title":"California Management Review"},{"issue":"5\/6","key":"46_CR31","doi-asserted-by":"publisher","first-page":"340","DOI":"10.1108\/03090569710167574","volume":"31","author":"CB Van Riel","year":"1997","unstructured":"Van Riel, C. B., & Balmer, J. M. (1997). Corporate identity: The concept, its measurement and management. European Journal of Marketing, 31(5\/6), 340\u2013355.","journal-title":"European Journal of Marketing"},{"issue":"3","key":"46_CR32","doi-asserted-by":"publisher","first-page":"235","DOI":"10.1016\/S0148-2963(00)00117-X","volume":"54","author":"S Wei","year":"2001","unstructured":"Wei, S., Ruys, H. F., van Hoof, H. B., & Combrink, T. E. (2001). Uses of the Internet in the global hotel industry. Journal of Business Research, 54(3), 235\u2013241.","journal-title":"Journal of Business Research"},{"issue":"2","key":"46_CR33","doi-asserted-by":"publisher","first-page":"114","DOI":"10.1080\/13683500.2012.761678","volume":"17","author":"Y Yu","year":"2014","unstructured":"Yu, Y., Byun, W. H., & Lee, T. J. (2014). Critical issues of globalisation in the international hotel industry. Current Issues in Tourism, 17(2), 114\u2013118.","journal-title":"Current Issues in Tourism"},{"issue":"4","key":"46_CR34","doi-asserted-by":"publisher","first-page":"43","DOI":"10.1300\/J073v11n04_04","volume":"11","author":"L Zhou","year":"2002","unstructured":"Zhou, L., Murray, I., & Zhang, B. (2002). People\u2019s perceptions of foreign hotel chains in China\u2019s market: An empirical study of the effects of country-of-origin and corporate identity. Journal of Travel & Tourism Marketing, 11(4), 43\u201365.","journal-title":"Journal of Travel & Tourism Marketing"}],"container-title":["Information and Communication Technologies in Tourism 2015"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/link.springer.com\/content\/pdf\/10.1007\/978-3-319-14343-9_46","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2023,2,1]],"date-time":"2023-02-01T14:19:53Z","timestamp":1675261193000},"score":1,"resource":{"primary":{"URL":"https:\/\/link.springer.com\/10.1007\/978-3-319-14343-9_46"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2014,12,27]]},"ISBN":["9783319143422","9783319143439"],"references-count":33,"URL":"https:\/\/doi.org\/10.1007\/978-3-319-14343-9_46","relation":{},"subject":[],"published":{"date-parts":[[2014,12,27]]},"assertion":[{"value":"27 December 2014","order":1,"name":"first_online","label":"First Online","group":{"name":"ChapterHistory","label":"Chapter History"}}]}}