{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,3,27]],"date-time":"2025-03-27T17:57:34Z","timestamp":1743098254912,"version":"3.40.3"},"publisher-location":"Cham","reference-count":8,"publisher":"Springer International Publishing","isbn-type":[{"type":"print","value":"9783319208947"},{"type":"electronic","value":"9783319208954"}],"license":[{"start":{"date-parts":[[2015,1,1]],"date-time":"2015-01-01T00:00:00Z","timestamp":1420070400000},"content-version":"tdm","delay-in-days":0,"URL":"http:\/\/www.springer.com\/tdm"}],"content-domain":{"domain":["link.springer.com"],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2015]]},"DOI":"10.1007\/978-3-319-20895-4_51","type":"book-chapter","created":{"date-parts":[[2015,7,20]],"date-time":"2015-07-20T01:01:12Z","timestamp":1437354072000},"page":"550-562","update-policy":"https:\/\/doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":1,"title":["Gamification and Persuasion of HP IT Service Management to Improve Performance and Engagement"],"prefix":"10.1007","author":[{"given":"Yue","family":"Yuan","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Ke Ke","family":"Qi","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Aaron","family":"Marcus","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"297","published-online":{"date-parts":[[2015,7,21]]},"reference":[{"key":"51_CR1","unstructured":"\u201cEngagification\u201d of the Enterprise \u2013 Gamification and Employee Engagement. http:\/\/blogs.gartner.com\/elise-olding\/2012\/11\/14\/engagificationof-the-enterprise-gamification-and-employee-engagement\/"},{"key":"51_CR2","unstructured":"Gartner Reveals Top Predictions for IT Organizations and Users for 2013 and Beyond. http:\/\/www.gartner.com\/newsroom\/id\/2211115"},{"key":"51_CR3","doi-asserted-by":"crossref","unstructured":"Langer, E., Blank, A., Chanowitz, B.: The mindlessness of ostensibly thoughtful action: the role of \u201cPlacebic\u201d information in interpersonal interaction. J. Pers. Soc. Psychol. 36(6), 635\u2013642 (1978)","DOI":"10.1037\/0022-3514.36.6.635"},{"key":"51_CR4","doi-asserted-by":"crossref","unstructured":"Nakamura, J., Csikszentmihalyi, M.: The Concept of Flow (2002)","DOI":"10.1093\/oso\/9780195135336.003.0007"},{"key":"51_CR5","unstructured":"Gamification Wiki. http:\/\/badgeville.com\/wiki\/game_mechanics#usage"},{"key":"51_CR6","unstructured":"Gartner Reveals Top Predictions for IT Organizations and Users for 2013 and Beyond. http:\/\/www.gartner.com\/newsroom\/id\/2211115"},{"key":"51_CR7","doi-asserted-by":"crossref","unstructured":"Deterding, S., Dixon, D., Khaled, R., Nacke, L.: From Game Design Elements to Gamefulness: Defining \u201cGamification\u201d. In: MindTrek 2011 Proceedings of the 15th International Academic MindTrek Conference: Envisioning Future Media Environments pp. 9\u201315 (2011)","DOI":"10.1145\/2181037.2181040"},{"key":"51_CR8","unstructured":"The Mindfulness Chronicles from Harvard Business Review Magazine. http:\/\/harvardmagazine.com\/2010\/09\/the-mindfulness-chronicles?page=all"}],"container-title":["Lecture Notes in Computer Science","HCI in Business"],"original-title":[],"language":"en","link":[{"URL":"http:\/\/link.springer.com\/content\/pdf\/10.1007\/978-3-319-20895-4_51","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2024,6,10]],"date-time":"2024-06-10T02:23:01Z","timestamp":1717986181000},"score":1,"resource":{"primary":{"URL":"http:\/\/link.springer.com\/10.1007\/978-3-319-20895-4_51"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2015]]},"ISBN":["9783319208947","9783319208954"],"references-count":8,"URL":"https:\/\/doi.org\/10.1007\/978-3-319-20895-4_51","relation":{},"ISSN":["0302-9743","1611-3349"],"issn-type":[{"type":"print","value":"0302-9743"},{"type":"electronic","value":"1611-3349"}],"subject":[],"published":{"date-parts":[[2015]]},"assertion":[{"value":"21 July 2015","order":1,"name":"first_online","label":"First Online","group":{"name":"ChapterHistory","label":"Chapter History"}}]}}