{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,5,9]],"date-time":"2026-05-09T19:32:16Z","timestamp":1778355136630,"version":"3.51.4"},"publisher-location":"Cham","reference-count":30,"publisher":"Springer International Publishing","isbn-type":[{"value":"9783319227009","type":"print"},{"value":"9783319227016","type":"electronic"}],"license":[{"start":{"date-parts":[[2015,1,1]],"date-time":"2015-01-01T00:00:00Z","timestamp":1420070400000},"content-version":"tdm","delay-in-days":0,"URL":"http:\/\/www.springer.com\/tdm"}],"content-domain":{"domain":["link.springer.com"],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2015]]},"DOI":"10.1007\/978-3-319-22701-6_5","type":"book-chapter","created":{"date-parts":[[2015,8,29]],"date-time":"2015-08-29T02:14:09Z","timestamp":1440814449000},"page":"55-71","update-policy":"https:\/\/doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":4,"title":["Comparing Concurrent and Retrospective Verbal Protocols for Blind and Sighted Users"],"prefix":"10.1007","author":[{"given":"Andreas","family":"Savva","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Helen","family":"Petrie","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Christopher","family":"Power","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"297","published-online":{"date-parts":[[2015,8,30]]},"reference":[{"key":"5_CR1","doi-asserted-by":"publisher","first-page":"261","DOI":"10.1109\/47.867942","volume":"43","author":"T Boren","year":"2000","unstructured":"Boren, T., Ramey, J.: Thinking aloud: reconciling theory and practice. IEEE Trans. Prof. Commun. 43, 261\u2013278 (2000)","journal-title":"IEEE Trans. Prof. Commun."},{"key":"5_CR2","unstructured":"Borsci, S., Federici, S.: The partial concurrent thinking aloud: a new usability evaluation technique for blind users. Assistive technology from adapted equipment to inclusive environments\u2014AAATE, vol. 25, pp. 421\u2013425 (2009)"},{"key":"5_CR3","doi-asserted-by":"crossref","unstructured":"Bowers, V.A., Snyder, H.L.: Concurrent versus retrospective verbal protocol verbal for comparing window usability. In: Human Factors and Ergonomics Society Annual Meeting, pp. 1270\u20131274 (1990)","DOI":"10.1177\/154193129003401720"},{"key":"5_CR4","doi-asserted-by":"crossref","unstructured":"Chandrashekar, S., Stockman, T., Fels, D., Benedyk, R.: Using think aloud protocol with blind users: a case for inclusive usability evaluation methods. In: 8th international ACM SIGACCESS Conference on Computers and Accessibility, pp. 251\u2013252. ACM, New York (2006)","DOI":"10.1145\/1168987.1169040"},{"key":"5_CR5","unstructured":"Disability Rights Commission.: The Web: Access and inclusion for disabled people. The Stationery Office, London (2004)"},{"key":"5_CR6","volume-title":"A practical Guide to Usability Testing","author":"JF Dumas","year":"1993","unstructured":"Dumas, J.F., Redish, J.C.: A practical Guide to Usability Testing. Greenwood Publishing Group Inc., Westpost, CT, USA (1993)"},{"key":"5_CR7","volume-title":"Protocol Analysis","author":"KA Ericsson","year":"1984","unstructured":"Ericsson, K.A., Simon, H.A.: Protocol Analysis. MIT-press, Cambridge (1984)"},{"key":"5_CR8","doi-asserted-by":"crossref","unstructured":"Harrison, C., Petrie, H.: Severity of usability and accessibility problems in eCommerce and eGovernment websites. In: BryanKinns, N., Blandfor, A., Curzon, P., Nigay, L. (Eds.), People and Computers XX - Engage. pp. 255\u2013262, Godalming: Springer-Verlag London Ltd (2007)","DOI":"10.1007\/978-1-84628-664-3_19"},{"key":"5_CR9","doi-asserted-by":"publisher","first-page":"105","DOI":"10.1109\/TPC.2004.828205","volume":"47","author":"E Krahmer","year":"2004","unstructured":"Krahmer, E., Ummelen, N.: Thinking about thinking aloud: a comparison of two verbal protocols for usability testing. IEEE Trans. Prof. Commun. 47, 105\u2013117 (2004)","journal-title":"IEEE Trans. Prof. Commun."},{"issue":"3","key":"5_CR10","doi-asserted-by":"publisher","first-page":"387","DOI":"10.2307\/1423365","volume":"113","author":"H Kuusela","year":"2000","unstructured":"Kuusela, H., Paul, P.: A comparison of concurrent and retrospective verbal protocol analysis. Am. J. Psychol. 113(3), 387\u2013404 (2000)","journal-title":"Am. J. Psychol."},{"key":"5_CR11","doi-asserted-by":"publisher","first-page":"246","DOI":"10.1080\/014492997119824","volume":"16","author":"D Lavery","year":"1997","unstructured":"Lavery, D., Cockton, G., Atkinson, M.P.: Comparison of evaluation methods using structured usability problem reports. Behav. Inf. Technol. 16, 246\u2013266 (1997)","journal-title":"Behav. Inf. Technol."},{"key":"5_CR12","first-page":"68","volume":"7","author":"J Lazar","year":"2012","unstructured":"Lazar, J., Olalere, A., Wentz, B.: Investigating the accessibility and usability of job application web sites for blind users. J. Usability Stud. 7, 68\u201387 (2012)","journal-title":"J. Usability Stud."},{"key":"5_CR13","unstructured":"Lewis: Using the Thinking Aloud Method in Cognitive Interface Design, Technical report. IBM Research Center (1982)"},{"key":"5_CR14","unstructured":"NASA TLX: Task Load Index, \n                    http:\/\/humansystems.arc.nasa.gov\/groups\/tlx\/"},{"key":"5_CR15","doi-asserted-by":"crossref","unstructured":"Nielsen, J.: Usability Engineering. Elsevier (1994)","DOI":"10.1016\/B978-0-08-052029-2.50007-3"},{"key":"5_CR16","doi-asserted-by":"crossref","unstructured":"N\u00f8rgaard, M., Hornb\u00e6k, K.: What do usability evaluators do in practice?: an explorative study of think-aloud testing. In: 6th Design Interactive systems conference, pp. 209\u2013218, ACM, New York (2006)","DOI":"10.1145\/1142405.1142439"},{"key":"5_CR17","doi-asserted-by":"crossref","unstructured":"Ohnemus, K.R., Biers, D.W.: Retrospective versus concurrent thinking-out-loud in usability testing. In: Human Factors and Ergonomics Society Annual Meeting, pp. 1127\u20131131 (1993)","DOI":"10.1177\/154193129303701701"},{"key":"5_CR18","doi-asserted-by":"crossref","unstructured":"Olmsted-Hawala, E.L., Murphy, E.D., Hawala, S., Ashenfelter, K.T.: Think-aloud protocols: a comparison of three think-aloud protocols for use in testing data-dissemination web sites for usability. In: SIGCHI Conference on Human Factors in Computing Systems, pp. 2381\u20132390. ACM, New York (2010)","DOI":"10.1145\/1753326.1753685"},{"key":"5_CR19","doi-asserted-by":"crossref","unstructured":"Petrie, H., Kheir, O.: The relationship between accessibility and usability of websites. In: SIGHI conference on Human Factors in Computing Systems, pp. 397\u2013406. ACM, New York (2007)","DOI":"10.1145\/1240624.1240688"},{"key":"5_CR20","doi-asserted-by":"crossref","unstructured":"Power, C., Freire, A., Petrie, H., Swallow, D.: Guidelines are only half the story: accessibility problems encountered by blind users on the web. In: SIGHI Conference on Human Factors in Computing Systems, pp. 433\u2013442, ACM, New York (2012)","DOI":"10.1145\/2207676.2207736"},{"key":"5_CR21","volume-title":"Interaction Design: Beyond Human-Computer Interaction","author":"Y Rogers","year":"2011","unstructured":"Rogers, Y., Sharp, H., Preece, J.: Interaction Design: Beyond Human-Computer Interaction. John Wiley & Sons, Hoboken (2011)"},{"key":"5_CR22","doi-asserted-by":"publisher","first-page":"375","DOI":"10.1007\/s10209-011-0259-3","volume":"11","author":"D R\u00f8men","year":"2012","unstructured":"R\u00f8men, D., Svan\u00e6s, D.: Validating WCAG versions 1.0 and 2.0 through usability testing with disabled users. Univ. Access Inf. Soc. 11, 375\u2013385 (2012)","journal-title":"Univ. Access Inf. Soc."},{"key":"5_CR23","doi-asserted-by":"crossref","unstructured":"Shi, Q: A field study of the relationship and communication between Chinese evaluators and users in thinking aloud usability tests. In: 5th Nordic conference on Human-Computer Interaction: Building Bridges, pp. 344\u2013352. ACM, New York (2008)","DOI":"10.1145\/1463160.1463198"},{"key":"5_CR24","doi-asserted-by":"crossref","unstructured":"Strain, P., Shaikh, A.D., Boardman, R.: Thinking but not seeing: think-aloud for non-sighted users. In: CHI 2007 Extended Abstracts on Human Factors in Computing Systems, pp. 1851\u20131856. ACM, New York (2007)","DOI":"10.1145\/1240866.1240910"},{"key":"5_CR25","first-page":"1153","volume":"16","author":"MJ Haak van den","year":"2004","unstructured":"van den Haak, M.J., De Jong, M.D., Schellens, P.J.: Employing think-aloud protocols and constructive interaction to test the usability of online library catalogues: a methodological comparison. Gov. Inf. Q. 16, 1153\u20131170 (2004)","journal-title":"Gov. Inf. Q."},{"key":"5_CR26","doi-asserted-by":"publisher","first-page":"193","DOI":"10.1016\/j.giq.2007.11.003","volume":"26","author":"MJ Haak van den","year":"2009","unstructured":"van den Haak, M.J., De Jong, M.D., Schellens, P.J.: Evaluating municipal websites: A methodological comparison of three think-aloud variants. Gov. Inf. Q. 26, 193\u2013202 (2009)","journal-title":"Gov. Inf. Q."},{"key":"5_CR27","first-page":"58","volume":"54","author":"MJ Haak van den","year":"2007","unstructured":"van den Haak, M.J., De Jong, M.D., Schellens, P.J.: Evaluation of an informational web site: three variants of the think-aloud method compared. Tech. Commun. 54, 58\u201371 (2007)","journal-title":"Tech. Commun."},{"key":"5_CR28","doi-asserted-by":"publisher","first-page":"339","DOI":"10.1080\/0044929031000","volume":"22","author":"MJ Haak van den","year":"2003","unstructured":"van den Haak, M.J., De Jong, M.D., Schellens, P.J.: Retrospective vs concurrent think-aloud protocols: testing the usability of an online library catalogue. Behav. Inf. Technol. 22, 339\u2013351 (2003)","journal-title":"Behav. Inf. Technol."},{"key":"5_CR29","doi-asserted-by":"crossref","unstructured":"van den Haak, M.J., De Jong, M.D.: Exploring two methods of usability testing: concurrent versus retrospective think-aloud protocols. In: IEEE International Professional Communication Conference. pp. 285\u2013287 (2003)","DOI":"10.1109\/IPCC.2003.1245501"},{"key":"5_CR30","doi-asserted-by":"crossref","unstructured":"Wright, R.B., Converse, S.A.: Method bias and concurrent verbal protocol in software usability testing. In: Human Factors and Ergonomics Society Annual Meeting, pp. 1220\u20131224 (1992)","DOI":"10.1177\/154193129203601608"}],"container-title":["Lecture Notes in Computer Science","Human-Computer Interaction \u2013 INTERACT 2015"],"original-title":[],"language":"en","link":[{"URL":"http:\/\/link.springer.com\/content\/pdf\/10.1007\/978-3-319-22701-6_5","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2019,8,31]],"date-time":"2019-08-31T10:08:30Z","timestamp":1567246110000},"score":1,"resource":{"primary":{"URL":"http:\/\/link.springer.com\/10.1007\/978-3-319-22701-6_5"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2015]]},"ISBN":["9783319227009","9783319227016"],"references-count":30,"URL":"https:\/\/doi.org\/10.1007\/978-3-319-22701-6_5","relation":{},"ISSN":["0302-9743","1611-3349"],"issn-type":[{"value":"0302-9743","type":"print"},{"value":"1611-3349","type":"electronic"}],"subject":[],"published":{"date-parts":[[2015]]},"assertion":[{"value":"30 August 2015","order":1,"name":"first_online","label":"First Online","group":{"name":"ChapterHistory","label":"Chapter History"}}]}}