{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,3,25]],"date-time":"2026-03-25T01:22:28Z","timestamp":1774401748974,"version":"3.50.1"},"publisher-location":"Cham","reference-count":21,"publisher":"Springer International Publishing","isbn-type":[{"value":"9783319227580","type":"print"},{"value":"9783319227597","type":"electronic"}],"license":[{"start":{"date-parts":[[2015,1,1]],"date-time":"2015-01-01T00:00:00Z","timestamp":1420070400000},"content-version":"tdm","delay-in-days":0,"URL":"http:\/\/www.springer.com\/tdm"}],"content-domain":{"domain":["link.springer.com"],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2015]]},"DOI":"10.1007\/978-3-319-22759-7_37","type":"book-chapter","created":{"date-parts":[[2015,8,17]],"date-time":"2015-08-17T13:21:03Z","timestamp":1439817663000},"page":"316-323","update-policy":"https:\/\/doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":3,"title":["Towards a New Model Exploring the Effect of the Human Factor in Lean Management"],"prefix":"10.1007","author":[{"given":"Barbara","family":"Resta","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Paolo","family":"Gaiardelli","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Stefano","family":"Dotti","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Roberto","family":"Pinto","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"297","published-online":{"date-parts":[[2015,8,18]]},"reference":[{"key":"37_CR1","doi-asserted-by":"publisher","DOI":"10.1016\/j.cirpj.2015.01.008","author":"B Resta","year":"2015","unstructured":"Resta, B., Powell, D., Gaiardelli, P., Dotti, S.: Towards a framework for lean operations in product-oriented product service systems. CIRP J. Manuf. Sci. Technol. (2015). doi:\n                    10.1016\/j.cirpj.2015.01.008","journal-title":"CIRP J. Manuf. Sci. Technol."},{"issue":"2","key":"37_CR2","doi-asserted-by":"publisher","first-page":"76","DOI":"10.1111\/j.1937-8327.2005.tb00334.x","volume":"18","author":"R Sawhney","year":"2005","unstructured":"Sawhney, R., Chason, S.: Human behavior based exploratory model for successful implementation of lean enterprise in industry. Perform. Improv. Q. 18(2), 76\u201396 (2005)","journal-title":"Perform. Improv. Q."},{"key":"37_CR3","doi-asserted-by":"crossref","unstructured":"Veech, D.S.: A person-centered approach to sustaining a lean environment\u2014job design for self efficacy. Def. Acquisition Rev. J. 159\u2013171, August-November 2004","DOI":"10.21236\/ADA435275"},{"key":"37_CR4","volume-title":"The Toyota Way: 14 Management Principles from the World\u00b4s Greatest Manufacturer","author":"JK Liker","year":"2004","unstructured":"Liker, J.K.: The Toyota Way: 14 Management Principles from the World\u00b4s Greatest Manufacturer. McGraw-Hill, New York (2004)"},{"key":"37_CR5","volume-title":"The New Lean Toolbox: Towards Fast, Flexible Flow","author":"J Bicheno","year":"2004","unstructured":"Bicheno, J.: The New Lean Toolbox: Towards Fast, Flexible Flow. Production and Inventory Control, Systems and Industrial Engineering Books, Johannesburg (2004)"},{"key":"37_CR6","doi-asserted-by":"crossref","DOI":"10.4324\/9781420080971","volume-title":"Creating a Lean Culture: Tools to Sustain Lean Conversions","author":"D Mann","year":"2005","unstructured":"Mann, D.: Creating a Lean Culture: Tools to Sustain Lean Conversions. Productivity press, NY (2005)"},{"issue":"3","key":"37_CR7","doi-asserted-by":"publisher","first-page":"263","DOI":"10.1108\/09544780610659998","volume":"18","author":"JJ Dahlgaard","year":"2006","unstructured":"Dahlgaard, J.J., Dahlgaard-Park, S.: Lean production, six sigma quality, TQM and company culture. TQM Mag. 18(3), 263\u2013281 (2006)","journal-title":"TQM Mag."},{"key":"37_CR8","doi-asserted-by":"publisher","first-page":"182","DOI":"10.1016\/j.ijpe.2014.10.013","volume":"160","author":"T Bortolotti","year":"2015","unstructured":"Bortolotti, T., Boscari, S., Danese, P.: Successful lean implementation: organizational culture and soft lean practices. Int. J. Prod. Econ. 160, 182\u2013201 (2015)","journal-title":"Int. J. Prod. Econ."},{"issue":"10","key":"37_CR9","doi-asserted-by":"publisher","first-page":"994","DOI":"10.1108\/01443570410558049","volume":"24","author":"P Hines","year":"2004","unstructured":"Hines, P., Holweg, M., Rich, N.: Learning to evolve: a review of contemporary lean thinking. Int. J. Oper. Prod. Manage. 24(10), 994\u20131011 (2004)","journal-title":"Int. J. Oper. Prod. Manage."},{"issue":"1","key":"37_CR10","doi-asserted-by":"publisher","first-page":"153","DOI":"10.1016\/j.ijpe.2006.12.035","volume":"108","author":"Y Matsui","year":"2007","unstructured":"Matsui, Y.: An empirical analysis of just-in-time production in Japanese manufacturing companies. Int. J. Prod. Econ. 108(1), 153\u2013164 (2007)","journal-title":"Int. J. Prod. Econ."},{"issue":"3","key":"37_CR11","doi-asserted-by":"publisher","first-page":"151","DOI":"10.1007\/BF00381862","volume":"7","author":"RC Arnett","year":"1988","unstructured":"Arnett, R.C.: A choice-making ethic for organizational communication: the work of Ian I. Mitroff. J. Bus. Ethics 7(3), 151\u2013161 (1988)","journal-title":"J. Bus. Ethics"},{"issue":"3\u20134","key":"37_CR12","doi-asserted-by":"publisher","first-page":"277","DOI":"10.1002\/(SICI)1099-050X(199823\/24)37:3\/4<277::AID-HRM9>3.0.CO;2-E","volume":"37","author":"JJ Rodwell","year":"1998","unstructured":"Rodwell, J.J., Kienzle, R., Shadur, M.A.: The relationship among work-related perceptions, employee attitudes, and employee performance: the integral role of communications. Hum. Resour. Manage. 37(3\u20134), 277\u2013293 (1998)","journal-title":"Hum. Resour. Manage."},{"issue":"1","key":"37_CR13","doi-asserted-by":"publisher","first-page":"42","DOI":"10.1016\/j.ijpe.2008.08.051","volume":"117","author":"JA Farris","year":"2009","unstructured":"Farris, J.A., Van Aken, E.M., Doolen, T.L., Worley, J.: Critical success factors for human resource outcomes in Kaizen events: an empirical study. Int. J. Prod. Econ. 117(1), 42\u201365 (2009)","journal-title":"Int. J. Prod. Econ."},{"issue":"2","key":"37_CR14","doi-asserted-by":"publisher","first-page":"233","DOI":"10.1080\/09544120120102469","volume":"13","author":"H Wiklund","year":"2002","unstructured":"Wiklund, H., Wiklund, P.S.: Widening the Six Sigma concept: an approach to improve organizational learning. Total Qual. Manage. 13(2), 233\u2013239 (2002)","journal-title":"Total Qual. Manage."},{"issue":"6","key":"37_CR15","doi-asserted-by":"publisher","first-page":"791","DOI":"10.1016\/j.jom.2005.09.006","volume":"24","author":"M Jun","year":"2006","unstructured":"Jun, M., Cai, S., Shin, H.: TQM practice in maquiladora: antecedents of employee satisfaction and loyalty. J. Oper. Manage. 24(6), 791\u2013812 (2006)","journal-title":"J. Oper. Manage."},{"issue":"1","key":"37_CR16","doi-asserted-by":"publisher","first-page":"81","DOI":"10.1002\/hfm.10053","volume":"14","author":"C Shoaf","year":"2004","unstructured":"Shoaf, C., Genaidy, A., Karwowski, W., Huang, S.H.: Improving performance and quality of working life: a model for organizational health assessment in emerging enterprises. Hum. Factors Ergon. Manuf. Serv. Ind. 14(1), 81\u201395 (2004)","journal-title":"Hum. Factors Ergon. Manuf. Serv. Ind."},{"issue":"4","key":"37_CR17","first-page":"301","volume":"6","author":"G Kundu","year":"2012","unstructured":"Kundu, G., Manohar, B.M.: Critical success factors for implementing lean practices in it support services. Int. J. Qual. Res. 6(4), 301\u2013312 (2012)","journal-title":"Int. J. Qual. Res."},{"key":"37_CR18","volume-title":"Lean Production Simplified: A Plain-Language Guide to the World\u2019s Most Powerful Production System","author":"P Dennis","year":"2007","unstructured":"Dennis, P.: Lean Production Simplified: A Plain-Language Guide to the World\u2019s Most Powerful Production System. Productivity Press, New York (2007)"},{"issue":"5","key":"37_CR19","doi-asserted-by":"publisher","first-page":"551","DOI":"10.1108\/01443571211226498","volume":"32","author":"J Moyano-Fuentes","year":"2012","unstructured":"Moyano-Fuentes, J., Sacrist\u00e1n-D\u00edaz, M.: Learning on lean: a review of thinking and research. Int. J. Oper. Prod. Manage. 32(5), 551\u2013582 (2012)","journal-title":"Int. J. Oper. Prod. Manage."},{"issue":"4","key":"37_CR20","doi-asserted-by":"publisher","first-page":"287","DOI":"10.1016\/j.jengtecman.2008.10.003","volume":"25","author":"ME Bayou","year":"2008","unstructured":"Bayou, M.E., de Korvin, A.: Measuring the leanness of manufacturing systems \u2013 a case study of ford motor company and general motors. J. Eng. Technol. Manage. 25(4), 287\u2013304 (2008)","journal-title":"J. Eng. Technol. Manage."},{"issue":"18","key":"37_CR21","doi-asserted-by":"publisher","first-page":"5346","DOI":"10.1080\/00207543.2014.903348","volume":"52","author":"I Belekoukias","year":"2014","unstructured":"Belekoukias, I., Garza-Reyes, J.A., Kumar, V.: The impact of lean methods and tools on the operational performance of manufacturing organisations. Int. J. Prod. Res. 52(18), 5346\u20135366 (2014)","journal-title":"Int. J. Prod. Res."}],"container-title":["IFIP Advances in Information and Communication Technology","Advances in Production Management Systems: Innovative Production Management Towards Sustainable Growth"],"original-title":[],"language":"en","link":[{"URL":"http:\/\/link.springer.com\/content\/pdf\/10.1007\/978-3-319-22759-7_37","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2019,8,16]],"date-time":"2019-08-16T20:04:48Z","timestamp":1565985888000},"score":1,"resource":{"primary":{"URL":"http:\/\/link.springer.com\/10.1007\/978-3-319-22759-7_37"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2015]]},"ISBN":["9783319227580","9783319227597"],"references-count":21,"URL":"https:\/\/doi.org\/10.1007\/978-3-319-22759-7_37","relation":{},"ISSN":["1868-4238","1868-422X"],"issn-type":[{"value":"1868-4238","type":"print"},{"value":"1868-422X","type":"electronic"}],"subject":[],"published":{"date-parts":[[2015]]},"assertion":[{"value":"18 August 2015","order":1,"name":"first_online","label":"First Online","group":{"name":"ChapterHistory","label":"Chapter History"}}]}}