{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,10,18]],"date-time":"2025-10-18T10:41:22Z","timestamp":1760784082873},"publisher-location":"Cham","reference-count":12,"publisher":"Springer International Publishing","isbn-type":[{"type":"print","value":"9783319268439"},{"type":"electronic","value":"9783319268446"}],"license":[{"start":{"date-parts":[[2015,1,1]],"date-time":"2015-01-01T00:00:00Z","timestamp":1420070400000},"content-version":"unspecified","delay-in-days":0,"URL":"http:\/\/www.springer.com\/tdm"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2015]]},"DOI":"10.1007\/978-3-319-26844-6_36","type":"book-chapter","created":{"date-parts":[[2015,11,28]],"date-time":"2015-11-28T14:31:34Z","timestamp":1448721094000},"page":"490-496","source":"Crossref","is-referenced-by-count":4,"title":["Quantitative Metrics for User Experience: A Case Study"],"prefix":"10.1007","author":[{"given":"Roberta","family":"Capellini","sequence":"first","affiliation":[]},{"given":"Francesca","family":"Tassistro","sequence":"additional","affiliation":[]},{"given":"Rossana","family":"Actis-Grosso","sequence":"additional","affiliation":[]}],"member":"297","published-online":{"date-parts":[[2016,1,5]]},"reference":[{"key":"36_CR1","unstructured":"Abras, C., Maloney-Krichmar, D., Preece, J.: User-centered design. In: Bainbridge, W. Encyclopedia of Human-Computer Interaction, vol. 37(4), pp. 445\u2013456. Sage Publications, Thousand Oaks (2004)"},{"key":"36_CR2","unstructured":"Albert, W., Tullis, T.: Measuring the user experience: collecting, analyzing, and presenting usability metrics. Newnes (2013)"},{"issue":"2","key":"36_CR3","doi-asserted-by":"publisher","first-page":"8","DOI":"10.1109\/MNET.2010.5430138","volume":"24","author":"P Brooks","year":"2010","unstructured":"Brooks, P., Hestnes, B.: User measures of quality of experience: why being objective and quantitative is important. IEEE Netw. 24(2), 8\u201313 (2010)","journal-title":"IEEE Netw."},{"key":"36_CR4","doi-asserted-by":"publisher","first-page":"202","DOI":"10.1016\/j.compbiomed.2014.03.009","volume":"59","author":"F Cabitza","year":"2015","unstructured":"Cabitza, F., Simone, C., De Michelis, G.: User-driven prioritization of features for a prospective InterPersonal Health Record: Perceptions from the Italian context. Comput. Biol. Med. 59, 202\u2013210 (2015)","journal-title":"Comput. Biol. Med."},{"key":"36_CR5","doi-asserted-by":"crossref","unstructured":"Hassenzahl, M.: User experience (UX): towards an experiential perspective on product quality. In: Proceedings of the 20th International Conference of the Association Francophone d\u2019Interaction Homme-Machine, pp. 11\u201315. ACM, September 2008","DOI":"10.1145\/1512714.1512717"},{"issue":"2","key":"36_CR6","doi-asserted-by":"publisher","first-page":"91","DOI":"10.1080\/01449290500330331","volume":"25","author":"M Hassenzahl","year":"2006","unstructured":"Hassenzahl, M., Tractinsky, N.: User experience-a research agenda. Behav. Inf. Technol. 25(2), 91\u201397 (2006)","journal-title":"Behav. Inf. Technol."},{"key":"36_CR7","unstructured":"Keitt, T.J., Smith, A.: Measuring Your Workforce Experience: Use Customer Experience Insight As Your Guide. Forrester Research (2013)"},{"key":"36_CR8","series-title":"Lecture Notes in Computer Science","doi-asserted-by":"publisher","first-page":"63","DOI":"10.1007\/978-3-540-89350-9_6","volume-title":"HCI and Usability for Education and Work","author":"B Laugwitz","year":"2008","unstructured":"Laugwitz, B., Held, T., Schrepp, M.: Construction and evaluation of a user experience questionnaire. In: Holzinger, A. (ed.) USAB 2008. LNCS, vol. 5298, pp. 63\u201376. Springer, Heidelberg (2008)"},{"key":"36_CR9","volume-title":"A Monograph on the Semantic Differential","author":"CE Osgood","year":"1957","unstructured":"Osgood, C.E.: A Monograph on the Semantic Differential. University of Illinois Press, Urbana (1957)"},{"key":"36_CR10","unstructured":"Rauschenberger, M., Olschner, S., Cota, M.P., Schrepp, M., Thomaschewski, J.: Measurement of user experience: a Spanish language version of the user experience questionnaire (UEQ). In: 2012 7th Iberian Conference on Information Systems and Technologies (CISTI), pp. 1\u20136. IEEE, June 2012"},{"key":"36_CR11","doi-asserted-by":"crossref","unstructured":"Sauro, J., Lewis, J.R.: Quantifying the User Experience: Practical Statistics for User Research. Elsevier (2012)","DOI":"10.1016\/B978-0-12-384968-7.00002-3"},{"key":"36_CR12","unstructured":"Yates, S., Keitt, T.J.: Measure Workforce Experience Through Engagement. Productivity and Customer Impact, Forrester Research (2013)"}],"container-title":["Lecture Notes in Computer Science","Product-Focused Software Process Improvement"],"original-title":[],"link":[{"URL":"http:\/\/link.springer.com\/content\/pdf\/10.1007\/978-3-319-26844-6_36","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2019,5,31]],"date-time":"2019-05-31T18:36:22Z","timestamp":1559327782000},"score":1,"resource":{"primary":{"URL":"http:\/\/link.springer.com\/10.1007\/978-3-319-26844-6_36"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2015]]},"ISBN":["9783319268439","9783319268446"],"references-count":12,"URL":"https:\/\/doi.org\/10.1007\/978-3-319-26844-6_36","relation":{},"ISSN":["0302-9743","1611-3349"],"issn-type":[{"type":"print","value":"0302-9743"},{"type":"electronic","value":"1611-3349"}],"subject":[],"published":{"date-parts":[[2015]]}}}