{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2024,9,9]],"date-time":"2024-09-09T08:18:10Z","timestamp":1725869890554},"publisher-location":"Cham","reference-count":21,"publisher":"Springer International Publishing","isbn-type":[{"type":"print","value":"9783319487458"},{"type":"electronic","value":"9783319487465"}],"license":[{"start":{"date-parts":[[2016,1,1]],"date-time":"2016-01-01T00:00:00Z","timestamp":1451606400000},"content-version":"unspecified","delay-in-days":0,"URL":"http:\/\/www.springer.com\/tdm"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2016]]},"DOI":"10.1007\/978-3-319-48746-5_28","type":"book-chapter","created":{"date-parts":[[2016,11,1]],"date-time":"2016-11-01T06:49:13Z","timestamp":1477982953000},"page":"274-285","source":"Crossref","is-referenced-by-count":9,"title":["Reducing Appointment Lead-Time in an Outpatient Department of Gynecology and Obstetrics Through Discrete-Event Simulation: A Case Study"],"prefix":"10.1007","author":[{"given":"Miguel Angel","family":"Ortiz","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Sally","family":"McClean","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Chris D.","family":"Nugent","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Anyeliz","family":"Castillo","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"297","published-online":{"date-parts":[[2016,11,2]]},"reference":[{"issue":"2","key":"28_CR1","doi-asserted-by":"crossref","first-page":"56","DOI":"10.2507\/IJSIMM05(2)2.055","volume":"5","author":"AK Wijewickrama","year":"2006","unstructured":"Wijewickrama, A.K.: Simulation analysis for reducing queues in mixed-patients\u2019 outpatient department. Int. J. Simul. Model. 5(2), 56\u201368 (2006)","journal-title":"Int. J. Simul. Model."},{"key":"28_CR2","doi-asserted-by":"crossref","unstructured":"Giachetti, R.E.: A simulation study of interventions to reduce appointment lead-time and patient no-show rate. In:\u00a02008 Winter Simulation Conference, pp. 1463\u20131468. IEEE (2008)","DOI":"10.1109\/WSC.2008.4736225"},{"issue":"2","key":"28_CR3","doi-asserted-by":"crossref","first-page":"135","DOI":"10.1007\/s10729-010-9145-4","volume":"14","author":"TR Rohleder","year":"2011","unstructured":"Rohleder, T.R., Lewkonia, P., Bischak, D.P., Duffy, P., Hendijani, R.: Using simulation modeling to improve patient flow at an outpatient orthopedic clinic. Health Care Manage. Sci. 14(2), 135\u2013145 (2011)","journal-title":"Health Care Manage. Sci."},{"key":"28_CR4","doi-asserted-by":"crossref","unstructured":"Wijewickrama, A.A., Takakuwa, S.: Simulation analysis of an outpatient department of internal medicine in a university hospital. In: Proceedings of the 2006 Winter Simulation Conference, pp. 425\u2013432. IEEE (2006)","DOI":"10.1109\/WSC.2006.323111"},{"issue":"2","key":"28_CR5","doi-asserted-by":"crossref","first-page":"207","DOI":"10.1007\/s00291-003-0122-x","volume":"25","author":"PR Harper","year":"2003","unstructured":"Harper, P.R., Gamlin, H.M.: Reduced outpatient waiting times with improved appointment scheduling: a simulation modelling approach. OR Spectrum 25(2), 207\u2013222 (2003)","journal-title":"OR Spectrum"},{"issue":"12","key":"28_CR6","doi-asserted-by":"crossref","first-page":"1459","DOI":"10.1177\/0037549713505332","volume":"89","author":"S Lee","year":"2013","unstructured":"Lee, S., Min, D., Ryu, J.H., Yih, Y.: A simulation study of appointment scheduling in outpatient clinics: open access and overbooking. Simulation 89(12), 1459\u20131473 (2013)","journal-title":"Simulation"},{"issue":"3","key":"28_CR7","doi-asserted-by":"crossref","first-page":"325","DOI":"10.1007\/s10729-008-9094-3","volume":"12","author":"S Chand","year":"2009","unstructured":"Chand, S., Moskowitz, H., Norris, J.B., Shade, S., Willis, D.R.: Improving patient flow at an outpatient clinic: study of sources of variability and improvement factors. Health Care Manage. Sci. 12(3), 325\u2013340 (2009)","journal-title":"Health Care Manage. Sci."},{"issue":"2","key":"28_CR8","doi-asserted-by":"crossref","first-page":"135","DOI":"10.1007\/s10729-010-9145-4","volume":"14","author":"TR Rohleder","year":"2011","unstructured":"Rohleder, T.R., Lewkonia, P., Bischak, D.P., Duffy, P., Hendijani, R.: Using simulation modeling to improve patient flow at an outpatient orthopedic clinic. Health Care Manage. Sci. 14(2), 135\u2013145 (2011)","journal-title":"Health Care Manage. Sci."},{"issue":"1","key":"28_CR9","doi-asserted-by":"crossref","first-page":"1","DOI":"10.1186\/1472-6963-11-1","volume":"11","author":"W Cao","year":"2011","unstructured":"Cao, W., Wan, Y., Tu, H., Shang, F., Liu, D., Tan, Z., Xu, Y.: A web-based appointment system to reduce waiting for outpatients: a retrospective study. BMC Health Serv. Res. 11(1), 1\u20135 (2011)","journal-title":"BMC Health Serv. Res."},{"issue":"3","key":"28_CR10","doi-asserted-by":"crossref","first-page":"197","DOI":"10.1007\/s10729-013-9223-5","volume":"16","author":"X Qu","year":"2013","unstructured":"Qu, X., Peng, Y., Kong, N., Shi, J.: A two-phase approach to scheduling multi-category outpatient appointments\u2013a case study of a women\u2019s clinic. Health care Manage. Sci. 16(3), 197\u2013216 (2013)","journal-title":"Health care Manage. Sci."},{"key":"28_CR11","series-title":"Lecture Notes in Computer Science","doi-asserted-by":"publisher","first-page":"247","DOI":"10.1007\/978-3-319-26508-7_24","volume-title":"Ambient Intelligence for Health","author":"MAO Barrios","year":"2015","unstructured":"Barrios, M.A.O., Caballero, J.E., Sanchez, F.S.: A methodology for the creation of integrated service networks in outpatient internal medicine. In: Bravo, J., Hervas, R., Villarreal, V. (eds.) AmIHEALTH 2015. LNCS, vol. 9456, pp. 247\u2013257. Springer, Heidelberg (2015). doi: 10.1007\/978-3-319-26508-7_24"},{"key":"28_CR12","series-title":"Lecture Notes in Computer Science","doi-asserted-by":"publisher","first-page":"293","DOI":"10.1007\/978-3-319-26508-7_29","volume-title":"Ambient Intelligence for Health","author":"MAO Barrios","year":"2015","unstructured":"Barrios, M.A.O., Jimenez, H.F.: Reduction of average lead time in outpatient service of obstetrics through six sigma methodology. In: Bravo, J., Hervas, R., Villarreal, V. (eds.) AmIHEALTH 2015. LNCS, vol. 9456, pp. 293\u2013302. Springer, Heidelberg (2015). doi: 10.1007\/978-3-319-26508-7_29"},{"issue":"2","key":"28_CR13","doi-asserted-by":"crossref","first-page":"207","DOI":"10.1007\/s00291-003-0122-x","volume":"25","author":"PR Harper","year":"2003","unstructured":"Harper, P.R., Gamlin, H.M.: Reduced outpatient waiting times with improved appointment scheduling: a simulation modelling approach. OR Spectrum 25(2), 207\u2013222 (2003)","journal-title":"OR Spectrum"},{"issue":"5","key":"28_CR14","doi-asserted-by":"crossref","first-page":"382","DOI":"10.1136\/qshc.2006.021568","volume":"16","author":"SG Elkhuizen","year":"2007","unstructured":"Elkhuizen, S.G., Das, S.F., Bakker, P.J.M., Hontelez, J.A.M.: Using computer simulation to reduce access time for outpatient departments. Qual. Safety Health Care 16(5), 382\u2013386 (2007)","journal-title":"Qual. Safety Health Care"},{"issue":"4","key":"28_CR15","doi-asserted-by":"crossref","first-page":"392","DOI":"10.1007\/s10729-009-9103-1","volume":"12","author":"P Santib\u00e1\u00f1ez","year":"2009","unstructured":"Santib\u00e1\u00f1ez, P., Chow, V.S., French, J., Puterman, M.L., Tyldesley, S.: Reducing patient wait times and improving resource utilization at British Columbia Cancer Agency\u2019s ambulatory care unit through simulation. Health Care Manage. Sci. 12(4), 392\u2013407 (2009)","journal-title":"Health Care Manage. Sci."},{"key":"28_CR16","doi-asserted-by":"crossref","unstructured":"Gillespie, J., McClean, S., Garg, L., Barton, M., Scotney, B., Fullerton, K.: A multi-phase DES modelling framework for patient-centred care. J. Oper. Res. Soc. (2016)","DOI":"10.1057\/jors.2015.114"},{"issue":"8","key":"28_CR17","doi-asserted-by":"crossref","first-page":"1481","DOI":"10.1002\/qre.1552","volume":"30","author":"EV Gijo","year":"2014","unstructured":"Gijo, E.V., Antony, J.: Reducing patient waiting time in outpatient department using lean six sigma methodology. Qual. Reliab. Eng. Int. 30(8), 1481\u20131491 (2014)","journal-title":"Qual. Reliab. Eng. Int."},{"key":"28_CR18","doi-asserted-by":"crossref","first-page":"843","DOI":"10.1016\/j.jval.2012.04.012","volume":"15","author":"DM Eddy","year":"2012","unstructured":"Eddy, D.M., Hollingworth, W., Caro, J.J., Tsevat, J., McDonald, K.M., Wong, J.B.: Model transparency and validation: a report of the ISPOR-SMDM modeling good research practices task force-7. Value Health 15, 843\u2013850 (2012)","journal-title":"Value Health"},{"issue":"4","key":"28_CR19","first-page":"25","volume":"21","author":"SI McClean","year":"2011","unstructured":"McClean, S.I., Barton, M., Garg, L., Fullerton, K.: Combining Markov models and discrete event simulation to plan stroke patient care. Trans. Model. Comput. Sci. 21(4), 25 (2011)","journal-title":"Trans. Model. Comput. Sci."},{"issue":"2","key":"28_CR20","doi-asserted-by":"crossref","first-page":"109","DOI":"10.1057\/palgrave.jors.2600669","volume":"50","author":"JB Jun","year":"1999","unstructured":"Jun, J.B., Jacobson, S.H., Swisher, J.R.: Application of discrete-event simulation in health care clinics: a survey. J. Oper. Res. Soc. 50(2), 109\u2013123 (1999)","journal-title":"J. Oper. Res. Soc."},{"key":"28_CR21","doi-asserted-by":"crossref","unstructured":"Herazo-Padilla, N., Montoya-Torres, J.R., Munoz-Villamizar, A., Nieto Isaza, S., Ramirez Polo, L.: Coupling ant colony optimization and discrete-event simulation to solve a stochastic location-routing problem. In: 2013 Simulations Conference (WSC), pp. 3352\u20133362. IEEE (2013)","DOI":"10.1109\/WSC.2013.6721699"}],"container-title":["Lecture Notes in Computer Science","Ubiquitous Computing and Ambient Intelligence"],"original-title":[],"link":[{"URL":"http:\/\/link.springer.com\/content\/pdf\/10.1007\/978-3-319-48746-5_28","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2019,9,15]],"date-time":"2019-09-15T01:37:53Z","timestamp":1568511473000},"score":1,"resource":{"primary":{"URL":"http:\/\/link.springer.com\/10.1007\/978-3-319-48746-5_28"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2016]]},"ISBN":["9783319487458","9783319487465"],"references-count":21,"URL":"https:\/\/doi.org\/10.1007\/978-3-319-48746-5_28","relation":{},"ISSN":["0302-9743","1611-3349"],"issn-type":[{"type":"print","value":"0302-9743"},{"type":"electronic","value":"1611-3349"}],"subject":[],"published":{"date-parts":[[2016]]}}}