{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2024,9,9]],"date-time":"2024-09-09T13:17:13Z","timestamp":1725887833055},"publisher-location":"Cham","reference-count":28,"publisher":"Springer International Publishing","isbn-type":[{"type":"print","value":"9783319587349"},{"type":"electronic","value":"9783319587356"}],"license":[{"start":{"date-parts":[[2017,1,1]],"date-time":"2017-01-01T00:00:00Z","timestamp":1483228800000},"content-version":"unspecified","delay-in-days":0,"URL":"http:\/\/www.springer.com\/tdm"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2017]]},"DOI":"10.1007\/978-3-319-58735-6_9","type":"book-chapter","created":{"date-parts":[[2017,5,12]],"date-time":"2017-05-12T21:53:43Z","timestamp":1494626023000},"page":"119-134","source":"Crossref","is-referenced-by-count":3,"title":["Public Staff Empowerment in e-Government: A Human Work Interaction Design Approach"],"prefix":"10.1007","author":[{"given":"Stefano","family":"Valtolina","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Barbara Rita","family":"Barricelli","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Daniela","family":"Fogli","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Sergio","family":"Colosio","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Chiara","family":"Testa","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"297","published-online":{"date-parts":[[2017,5,14]]},"reference":[{"key":"9_CR1","series-title":"IFIP Advances in Information and Communication Technology","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-319-27048-7","volume-title":"Human Work Interaction Design","year":"2015","unstructured":"Abdelnour Nocera, J., Barricelli, B.R., Lopes, A., Campos, P., Clemmensen, T. (eds.): HWID 2015. IAICT, vol. 468. Springer, Cham (2015). doi: 10.1007\/978-3-319-27048-7"},{"issue":"1\u20132","key":"9_CR2","doi-asserted-by":"crossref","first-page":"153","DOI":"10.1080\/10447310709336959","volume":"22","author":"JA Abdelnour-Nocera","year":"2007","unstructured":"Abdelnour-Nocera, J.A., Dunckley, L., Sharp, H.: An approach to the evaluation of usefulness as a social construct using technological frames. Int. J. Hum. Comput. Interact. 22(1\u20132), 153\u2013172 (2007)","journal-title":"Int. J. Hum. Comput. Interact."},{"key":"9_CR3","volume-title":"Human Information Interaction: An Ecological Approach to Information Behavior by Raya Fidel","author":"DE Agosto","year":"2012","unstructured":"Agosto, D.E.: Human Information Interaction: An Ecological Approach to Information Behavior by Raya Fidel. MIT Press, Cambridge (2012)"},{"key":"9_CR4","first-page":"211","volume":"41","author":"J Annett","year":"1967","unstructured":"Annett, J., Duncan, K.D.: Task analysis and training design. J. Occup. Psychol. 41, 211\u2013221 (1967)","journal-title":"J. Occup. Psychol."},{"key":"9_CR5","doi-asserted-by":"publisher","unstructured":"Barricelli, B.R., Fischer, G., Fogli, D., M\u00f8rch, A., Piccinno, A., Valtolina, S.: Cultures of participation in the digital age: from \u201chave to\u201d to \u201cwant to\u201d participate. In: Proceedings of the 9th Nordic Conference on Human-Computer Interaction (NordiCHI 2016), art. no. 128. ACM, New York (2016). doi: 10.1145\/2971485.2987668","DOI":"10.1145\/2971485.2987668"},{"issue":"1","key":"9_CR6","doi-asserted-by":"crossref","first-page":"1","DOI":"10.2200\/S00177ED1V01Y200903HCI003","volume":"2","author":"G Button","year":"2009","unstructured":"Button, G., Sharrock, W.: Studies of work and the workplace in HCI: concepts and techniques. Synth. Lect. Hum. Centered Inform. 2(1), 1\u201396 (2009)","journal-title":"Synth. Lect. Hum. Centered Inform."},{"key":"9_CR7","doi-asserted-by":"crossref","unstructured":"Campos, P., Clemmensen, T., Abdelnour Nocera, J., Katre, D., Lopes, A., \u00d8rngreen, R. (eds.): Human Work Interaction Design. Work Analysis and HCI: Third IFIP 13.6 Working Conference, HWID 2012, Copenhagen, Denmark, December 5-6, 2012, Revised Selected Papers. IFIP Advances in Information and Communication Technology, vol. 407. Springer, Heidelberg (2013)","DOI":"10.1007\/978-3-642-41145-8"},{"volume-title":"Human Work Interaction Design: Designing for Human Work","year":"2006","key":"9_CR8","unstructured":"Clemmensen, T., Campos, P., \u00d8rngreen, R., Pejtersen, A.M., Wong, W. (eds.): Human Work Interaction Design: Designing for Human Work. Springer, Heidelberg (2006)"},{"key":"9_CR9","unstructured":"European Commission. The European eGovernment Action Plan 2016\u20132020 \u2013 Accelerating the digital transformation of government, COM, vol. 179 (2016). http:\/\/ec.europa.eu\/newsroom\/dae\/document.cfm?doc_id=15268"},{"key":"9_CR10","doi-asserted-by":"crossref","first-page":"427","DOI":"10.1007\/1-4020-5386-X_19","volume-title":"End-User Development","author":"G Fischer","year":"2006","unstructured":"Fischer, G., Giaccardi, E.: Meta-design: a framework for the future of end user development. In: Lieberman, H., Patern\u00f2, F., Wulf, V. (eds.) End-User Development, pp. 427\u2013457. Kluwer Academic Publisher, Dordrecht (2006)"},{"issue":"9","key":"9_CR11","doi-asserted-by":"crossref","first-page":"33","DOI":"10.1145\/1015864.1015884","volume":"47","author":"G Fischer","year":"2004","unstructured":"Fischer, G., Giaccardi, E., Ye, Y., Sutcliffe, A., Mehandjiev, N.: Meta-design: a manifesto for end-user development. Commun. ACM 47(9), 33\u201337 (2004)","journal-title":"Commun. ACM"},{"issue":"3\u20134","key":"9_CR12","first-page":"238","volume":"10","author":"D Fogli","year":"2013","unstructured":"Fogli, D.: Towards a new work practice in the development of e-government applications. Electron. Gov. Int. J. 10(3\u20134), 238\u2013258 (2013)","journal-title":"Electron. Gov. Int. J."},{"key":"9_CR13","series-title":"Lecture Notes in Computer Science","doi-asserted-by":"publisher","first-page":"107","DOI":"10.1007\/978-3-642-21530-8_10","volume-title":"End-User Development","author":"D Fogli","year":"2011","unstructured":"Fogli, D., Parasiliti Provenza, L.: End-user development of e-government services through meta-modeling. In: Costabile, M.F., Dittrich, Y., Fischer, G., Piccinno, A. (eds.) IS-EUD 2011. LNCS, vol. 6654, pp. 107\u2013122. Springer, Heidelberg (2011). doi: 10.1007\/978-3-642-21530-8_10"},{"issue":"2","key":"9_CR14","doi-asserted-by":"crossref","first-page":"47","DOI":"10.1016\/j.jvlc.2011.11.003","volume":"23","author":"D Fogli","year":"2012","unstructured":"Fogli, D., Parasiliti Provenza, L.: A meta-design approach to the development of e-government services. J. Vis. Lang. Comput. 23(2), 47\u201362 (2012)","journal-title":"J. Vis. Lang. Comput."},{"key":"9_CR15","doi-asserted-by":"crossref","unstructured":"Katre, D., \u00d8rngreen, R., Yammiyavar, P., Clemmensen, T. (Eds.): Human Work Interaction Design: Usability in Social, Cultural and Organizational Contexts: Second IFIP WG 13.6 Conference, HWID 2009, Pune, India, October 7-8, 2009, Revised Selected Papers. IFIP Advances in Information and Communication Technology, vol. 316. Springer, Heidelberg (2010)","DOI":"10.1007\/978-3-642-11762-6"},{"volume-title":"End User Development","year":"2006","key":"9_CR16","unstructured":"Lieberman, H., Patern\u00f2, F., Wulf, V. (eds.): End User Development. Springer, Dordrecht (2006)"},{"issue":"1","key":"9_CR17","first-page":"73","volume":"8","author":"A Manoharan","year":"2011","unstructured":"Manoharan, A., Carrizales, T.J.: Technological equity: an international perspective of e-government and societal divides. Electron. Gov. Int. J. 8(1), 73\u201384 (2011)","journal-title":"Electron. Gov. Int. J."},{"issue":"1","key":"9_CR18","doi-asserted-by":"crossref","first-page":"1","DOI":"10.1007\/s10209-010-0191-y","volume":"10","author":"A Money","year":"2011","unstructured":"Money, A., Lines, L., Fernando, S., Elliman, A.: E-government online forms: design guidelines for older adults in Europe. Univ. Access Inf. Soc. 10(1), 1\u201316 (2011)","journal-title":"Univ. Access Inf. Soc."},{"key":"9_CR19","unstructured":"M\u00f8rch, A.I., Zhu, L.: Component-based design and software readymades. In: Dittrich, Y., et al. (eds.) End-User Development: 4th International Symposium, IS-EUD 2013, Copenhagen, Denmark, June 10\u201313, 2013, pp. 278\u2013283. Springer, Heidelberg (2013)"},{"key":"9_CR20","volume-title":"Cognitive Systems Engineering","author":"J Rasmussen","year":"1994","unstructured":"Rasmussen, J., Pejtersen, A., Goodstein, L.P.: Cognitive Systems Engineering. Wiley, New York (1994)"},{"key":"9_CR21","volume-title":"Pervasive Information Architecture: Designing Cross-Channel User Experiences","author":"A Resmini","year":"2011","unstructured":"Resmini, A., Rosati, L.: Pervasive Information Architecture: Designing Cross-Channel User Experiences, 1st edn. Morgan Kaufmann Publishers Inc., San Francisco (2011)","edition":"1"},{"key":"9_CR22","doi-asserted-by":"crossref","unstructured":"Salhofer, P., Stadhofer, B.: Semantic MDA for e-government service development. In: Proceedings of the 45th Hawaii International Conference on System Sciences (HICSS 2012), pp. 2189\u20132198. IEEE Computer Society (2012)","DOI":"10.1109\/HICSS.2012.524"},{"key":"9_CR23","volume-title":"Human Factors in the Design and Evaluation of Control Room Operations","author":"NA Stanton","year":"2010","unstructured":"Stanton, N.A., Salmon, P.M., Jenkins, D.P., Walker, G.H.: Human Factors in the Design and Evaluation of Control Room Operations. Taylor & Francis, Boca Raton (2010)"},{"issue":"2","key":"9_CR24","doi-asserted-by":"crossref","first-page":"58","DOI":"10.4018\/joeuc.2010040104","volume":"22","author":"G Stevens","year":"2010","unstructured":"Stevens, G., Pipek, V., Wulf, V.: Appropriation infrastructure: mediating appropriation and production work. J. Organ. End User Comput. (JOEUC) 22(2), 58\u201381 (2010)","journal-title":"J. Organ. End User Comput. (JOEUC)"},{"key":"9_CR25","doi-asserted-by":"crossref","first-page":"269","DOI":"10.1007\/1-4020-5386-X_13","volume-title":"End User Development","author":"G Stevens","year":"2006","unstructured":"Stevens, G., Quaisser, G., Klann, M.: Breaking it up: an industrial case study of component-based tailorable software design. In: Lieberman, H., et al. (eds.) End User Development, pp. 269\u2013294. Springer, Netherlands, Dordrecht (2006)"},{"key":"9_CR26","unstructured":"United Nations: E-Government Survey 2012 \u2013 E-Government for the People. United Nations, New York (2012). http:\/\/unpan1.un.org\/intradoc\/groups\/public\/documents\/un\/unpan048065.pdf"},{"issue":"1\u20132","key":"9_CR27","doi-asserted-by":"crossref","first-page":"62","DOI":"10.1504\/IJKL.2012.047547","volume":"8","author":"S Valtolina","year":"2012","unstructured":"Valtolina, S., Barricelli, B.R., Ariano, F., Padula, M., Scala, P.L.: Knowledge management for designing business workflows through semantic compositions of web services. Int. J. Knowl. Learn. 8(1\u20132), 62\u201385 (2012)","journal-title":"Int. J. Knowl. Learn."},{"issue":"2","key":"9_CR28","first-page":"59","volume":"8","author":"M Winckler","year":"2010","unstructured":"Winckler, M., Bernhaupt, R., Pontico, F.: Challenges for the development of user interface pattern languages: a case study on the e-government domain. Int. J. WWW\/Internet 8(2), 59\u201384 (2010)","journal-title":"Int. J. WWW\/Internet"}],"container-title":["Lecture Notes in Computer Science","End-User Development"],"original-title":[],"link":[{"URL":"http:\/\/link.springer.com\/content\/pdf\/10.1007\/978-3-319-58735-6_9","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2019,9,24]],"date-time":"2019-09-24T11:50:49Z","timestamp":1569325849000},"score":1,"resource":{"primary":{"URL":"http:\/\/link.springer.com\/10.1007\/978-3-319-58735-6_9"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2017]]},"ISBN":["9783319587349","9783319587356"],"references-count":28,"URL":"https:\/\/doi.org\/10.1007\/978-3-319-58735-6_9","relation":{},"ISSN":["0302-9743","1611-3349"],"issn-type":[{"type":"print","value":"0302-9743"},{"type":"electronic","value":"1611-3349"}],"subject":[],"published":{"date-parts":[[2017]]}}}