{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2024,9,9]],"date-time":"2024-09-09T18:55:28Z","timestamp":1725908128514},"publisher-location":"Cham","reference-count":18,"publisher":"Springer International Publishing","isbn-type":[{"type":"print","value":"9783319656359"},{"type":"electronic","value":"9783319656366"}],"license":[{"start":{"date-parts":[[2017,8,17]],"date-time":"2017-08-17T00:00:00Z","timestamp":1502928000000},"content-version":"unspecified","delay-in-days":0,"URL":"http:\/\/www.springer.com\/tdm"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2018]]},"DOI":"10.1007\/978-3-319-65636-6_34","type":"book-chapter","created":{"date-parts":[[2017,8,16]],"date-time":"2017-08-16T04:13:28Z","timestamp":1502856808000},"page":"380-388","source":"Crossref","is-referenced-by-count":1,"title":["IBM Case Analysis by Servitization in IT Industry"],"prefix":"10.1007","author":[{"given":"Lukas","family":"Bickel","sequence":"first","affiliation":[]},{"given":"Natalia","family":"Kryvinska","sequence":"additional","affiliation":[]}],"member":"297","published-online":{"date-parts":[[2017,8,17]]},"reference":[{"key":"34_CR1","doi-asserted-by":"crossref","first-page":"246","DOI":"10.1002\/bse.414","volume":"13","author":"A Tukker","year":"2004","unstructured":"Tukker, A.: Eight types of product\u2013service system: eight ways to sustainability? Exp. SusProNet. Bus. Strat. Env. 13, 246\u2013260 (2004)","journal-title":"Exp. SusProNet. Bus. Strat. Env."},{"key":"34_CR2","doi-asserted-by":"crossref","first-page":"103","DOI":"10.1007\/s12063-009-0015-5","volume":"1","author":"A Neely","year":"2008","unstructured":"Neely, A.: Exploring the financial consequences of the servitization of manufacturing. Oper. Manag. Res. 1, 103\u2013118 (2008)","journal-title":"Oper. Manag. Res."},{"key":"34_CR3","doi-asserted-by":"crossref","unstructured":"Kryvinska, N., Kaczor, S., Strauss, C., Gregus, M.: Servitization strategies and product-service-systems. In: 2014 IEEE World Congress on Services, pp. 254\u2013260 (2014)","DOI":"10.1109\/SERVICES.2014.52"},{"key":"34_CR4","doi-asserted-by":"crossref","unstructured":"Baines, T., Lightfoot, H.: Made to Serve: How Manufacturers can Compete Through Servitization and Product Service Systems. Wiley, Chichester (2013)","DOI":"10.1002\/9781119207955"},{"key":"34_CR5","unstructured":"Britchfield, G.: State-of-the-art in product-service systems (2013). https:\/\/uldamienobrien.wordpress.com\/2013\/10\/12\/state-of-the-art-in-product-service-systems\/"},{"key":"34_CR6","doi-asserted-by":"crossref","first-page":"547","DOI":"10.1108\/17410380910960984","volume":"20","author":"T Baines","year":"2009","unstructured":"Baines, T., Lightfoot, H., Benedettini, O., Kay, J.: The servitization of manufacturing: a review of literature and reflection on future challenges. J. Manuf Technol. Manag. 20, 547\u2013567 (2009)","journal-title":"J. Manuf Technol. Manag."},{"key":"34_CR7","unstructured":"IBM Corporation. http:\/\/www.ibm.com\/us-en\/"},{"key":"34_CR8","unstructured":"IBM Corporation: 2005 Annual report (2006). ftp:\/\/public.dhe.ibm.com\/annualreport\/2005\/2005_ibm_annual.pdf"},{"key":"34_CR9","unstructured":"IBM Corporation: 2006 Annual report (2007). ftp:\/\/public.dhe.ibm.com\/annualreport\/2006\/2006_ibm_annual.pdf"},{"key":"34_CR10","unstructured":"IBM Corporation: 2007 Annual report (2008). ftp:\/\/public.dhe.ibm.com\/annualreport\/2007\/2007_ibm_annual.pdf"},{"key":"34_CR11","unstructured":"IBM Corporation: 2008 Annual report (2009). ftp:\/\/public.dhe.ibm.com\/annualreport\/2008\/2008_ibm_annual.pdf"},{"key":"34_CR12","unstructured":"IBM Corporation: 2009 Annual report (2010). https:\/\/www.ibm.com\/annualreport\/2009\/2009_ibm_annual.pdf"},{"key":"34_CR13","unstructured":"IBM Corporation: 2010 Annual report (2011). ftp:\/\/public.dhe.ibm.com\/annualreport\/2010\/2010_ibm_annual.pdf"},{"key":"34_CR14","unstructured":"IBM Corporation: 2011 Annual report (2012). https:\/\/www.ibm.com\/annualreport\/2011\/bin\/assets\/2011_ibm_annual.pdf"},{"key":"34_CR15","unstructured":"IBM Corporation: 2012 Annual report (2013). https:\/\/www.ibm.com\/annualreport\/2012\/bin\/assets\/2012_ibm_annual.pdf"},{"key":"34_CR16","unstructured":"IBM Corporation: 2013 Annual report (2014). https:\/\/www.ibm.com\/annualreport\/2013\/bin\/assets\/2013_ibm_annual.pdf"},{"key":"34_CR17","unstructured":"IBM Corporation: 2014 Annual report (2015). https:\/\/www.ibm.com\/annualreport\/2014\/bin\/assets\/IBM-Annual-Report-2014.pdf"},{"key":"34_CR18","unstructured":"IBM Corporation: 2015 Annual report (2016). https:\/\/www.ibm.com\/annualreport\/2015\/assets\/img\/2016\/02\/IBM-Annual-Report-2015.pdf"}],"container-title":["Lecture Notes on Data Engineering and Communications Technologies","Advances in Intelligent Networking and Collaborative Systems"],"original-title":[],"link":[{"URL":"http:\/\/link.springer.com\/content\/pdf\/10.1007\/978-3-319-65636-6_34","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2019,10,2]],"date-time":"2019-10-02T12:42:33Z","timestamp":1570020153000},"score":1,"resource":{"primary":{"URL":"http:\/\/link.springer.com\/10.1007\/978-3-319-65636-6_34"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2017,8,17]]},"ISBN":["9783319656359","9783319656366"],"references-count":18,"URL":"https:\/\/doi.org\/10.1007\/978-3-319-65636-6_34","relation":{},"ISSN":["2367-4512","2367-4520"],"issn-type":[{"type":"print","value":"2367-4512"},{"type":"electronic","value":"2367-4520"}],"subject":[],"published":{"date-parts":[[2017,8,17]]}}}