{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,1,7]],"date-time":"2026-01-07T08:00:26Z","timestamp":1767772826554},"publisher-location":"Cham","reference-count":11,"publisher":"Springer International Publishing","isbn-type":[{"type":"print","value":"9783319700212"},{"type":"electronic","value":"9783319700229"}],"license":[{"start":{"date-parts":[[2017,1,1]],"date-time":"2017-01-01T00:00:00Z","timestamp":1483228800000},"content-version":"unspecified","delay-in-days":0,"URL":"http:\/\/www.springer.com\/tdm"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2017]]},"DOI":"10.1007\/978-3-319-70022-9_48","type":"book-chapter","created":{"date-parts":[[2017,10,23]],"date-time":"2017-10-23T20:08:47Z","timestamp":1508789327000},"page":"485-494","source":"Crossref","is-referenced-by-count":13,"title":["Shopping Mall Robots \u2013 Opportunities and Constraints from the Retailer and Manager Perspective"],"prefix":"10.1007","author":[{"given":"Marketta","family":"Niemel\u00e4","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"P\u00e4ivi","family":"Heikkil\u00e4","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Hanna","family":"Lammi","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Virpi","family":"Oksman","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"297","published-online":{"date-parts":[[2017,10,24]]},"reference":[{"issue":"2","key":"48_CR1","doi-asserted-by":"crossref","first-page":"203","DOI":"10.1007\/s12369-014-0257-8","volume":"7","author":"N Doering","year":"2015","unstructured":"Doering, N., Poeschl, S., Gross, H.-M., Bley, A., Martin, C., Boehme, H.-J.: User-centered design and evaluation of a mobile shopping robot. Int. J. Soc. Robot. 7(2), 203\u2013225 (2015)","journal-title":"Int. J. Soc. Robot."},{"issue":"2","key":"48_CR2","doi-asserted-by":"crossref","first-page":"211","DOI":"10.1007\/s12369-015-0332-9","volume":"8","author":"AM Sabelli","year":"2016","unstructured":"Sabelli, A.M., Kanda, T.: Robovie as a mascot: a qualitative study for long-term presence of robots in a shopping mall. Int. J. Soc. Robot. 8(2), 211\u2013221 (2016)","journal-title":"Int. J. Soc. Robot."},{"key":"48_CR3","series-title":"Lecture Notes in Computer Science (Lecture Notes in Artificial Intelligence)","doi-asserted-by":"publisher","first-page":"753","DOI":"10.1007\/978-3-319-47437-3_74","volume-title":"Social Robotics","author":"ME Foster","year":"2016","unstructured":"Foster, M.E., Alami, R., Gestranius, O., Lemon, O., Niemel\u00e4, M., Odobez, J.-M., Pandey, A.K.: The MuMMER project: engaging human-robot interaction in real-world public spaces. In: Agah, A., Cabibihan, J.-J., Howard, A.M., Salichs, M.A., He, H. (eds.) ICSR 2016. LNCS (LNAI), vol. 9979, pp. 753\u2013763. Springer, Cham (2016). doi: 10.1007\/978-3-319-47437-3_74"},{"key":"48_CR4","doi-asserted-by":"crossref","unstructured":"Aaltonen, I., Arvola, A., Heikkil\u00e4, P., Lammi, H.: Hello pepper, may i tickle you? children\u2019s and adults\u2019 responses to an entertainment robot at a shopping mall. In: Proceedings of the Companion of the 2017 ACM\/IEEE International Conference on Human-Robot Interaction (HRI 2017), pp. 53\u201354 (2017)","DOI":"10.1145\/3029798.3038362"},{"key":"48_CR5","doi-asserted-by":"crossref","unstructured":"Niemel\u00e4, M., Arvola, A., Aaltonen, I.: Monitoring the acceptance of a social service robot in a shopping mall: first results. In: Proceedings of the Companion of the 2017 ACM\/IEEE International Conference on Human-Robot Interaction (HRI 2017), pp. 225\u2013226 (2017)","DOI":"10.1145\/3029798.3038333"},{"key":"48_CR6","doi-asserted-by":"crossref","unstructured":"Shi, C., Satake, S., Kanda, T., Ishiguro, H.: How would store managers employ social robots? In: Proceedings on ACM\/IEEE International Conference on Human-Robot Interaction, pp. 519\u2013520 (2016)","DOI":"10.1109\/HRI.2016.7451835"},{"issue":"2","key":"48_CR7","first-page":"5","volume":"1","author":"DF Glas","year":"2013","unstructured":"Glas, D.F., Satake, S., Ferreri, F., Kanda, T., Ishiguro, H., Hagita, N.: The network robot system: enabling social human-robot interaction in public spaces. J. Hum.Robot Interact. 1(2), 5\u201332 (2013)","journal-title":"J. Hum.Robot Interact."},{"issue":"5","key":"48_CR8","doi-asserted-by":"crossref","first-page":"897","DOI":"10.1109\/TRO.2010.2062550","volume":"26","author":"T Kanda","year":"2010","unstructured":"Kanda, T., Shiomi, M., Miyashita, Z., Ishiguro, H., Hagita, N.: A communication robot in a shopping mall. IEEE Trans. Robot. 26(5), 897\u2013913 (2010)","journal-title":"IEEE Trans. Robot."},{"key":"48_CR9","doi-asserted-by":"crossref","unstructured":"Gross, H.M., Boehme, H., Schroeter, C., Mueller, S., et al.: TOOMAS: interactive shopping guide robots in everyday use - final implementation and experiences from long-term field trials. In: Proceedings of IEEE\/RSJ International Conference on Intelligent Robots and Systems (IROS), pp. 2005\u20132012 (2009)","DOI":"10.1109\/IROS.2009.5354497"},{"key":"48_CR10","doi-asserted-by":"crossref","unstructured":"Niemel\u00e4, M., Heikkil\u00e4, P., Lammi, H.: Social service robot in a shopping mall \u2013 expectations of the management, retailers and consumers. In: Proceedings of the Companion of the 2017 ACM\/IEEE International Conference on Human-Robot Interaction (HRI 2017), pp. 227\u2013228 (2017)","DOI":"10.1145\/3029798.3038301"},{"key":"48_CR11","doi-asserted-by":"crossref","unstructured":"Lee, M.K., Kiesler, S., Forlizzi, J., Srinivasa, S., Rybski, P.: Gracefully mitigating breakdowns in robotic services. In: Proceedings on 5th ACM\/IEEE International Conference on Human-Robot Interaction (HRI 2010), pp. 203\u2013210 (2010)","DOI":"10.1109\/HRI.2010.5453195"}],"container-title":["Lecture Notes in Computer Science","Social Robotics"],"original-title":[],"link":[{"URL":"http:\/\/link.springer.com\/content\/pdf\/10.1007\/978-3-319-70022-9_48","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2019,10,4]],"date-time":"2019-10-04T21:54:52Z","timestamp":1570226092000},"score":1,"resource":{"primary":{"URL":"http:\/\/link.springer.com\/10.1007\/978-3-319-70022-9_48"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2017]]},"ISBN":["9783319700212","9783319700229"],"references-count":11,"URL":"https:\/\/doi.org\/10.1007\/978-3-319-70022-9_48","relation":{},"ISSN":["0302-9743","1611-3349"],"issn-type":[{"type":"print","value":"0302-9743"},{"type":"electronic","value":"1611-3349"}],"subject":[],"published":{"date-parts":[[2017]]}}}