{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,3,27]],"date-time":"2025-03-27T11:00:41Z","timestamp":1743073241617,"version":"3.40.3"},"publisher-location":"Cham","reference-count":25,"publisher":"Springer International Publishing","isbn-type":[{"type":"print","value":"9783319915623"},{"type":"electronic","value":"9783319915630"}],"license":[{"start":{"date-parts":[[2018,1,1]],"date-time":"2018-01-01T00:00:00Z","timestamp":1514764800000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.springernature.com\/gp\/researchers\/text-and-data-mining"},{"start":{"date-parts":[[2018,1,1]],"date-time":"2018-01-01T00:00:00Z","timestamp":1514764800000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/www.springernature.com\/gp\/researchers\/text-and-data-mining"}],"content-domain":{"domain":["link.springer.com"],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2018]]},"DOI":"10.1007\/978-3-319-91563-0_10","type":"book-chapter","created":{"date-parts":[[2018,5,16]],"date-time":"2018-05-16T05:53:18Z","timestamp":1526449998000},"page":"154-169","update-policy":"https:\/\/doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":0,"title":["Educating Users to Formulate Questions in Q&A Platforms: A Scaffold for Google Sheets"],"prefix":"10.1007","author":[{"given":"Oscar","family":"D\u00edaz","sequence":"first","affiliation":[]},{"given":"Jerem\u00edas P.","family":"Contell","sequence":"additional","affiliation":[]}],"member":"297","published-online":{"date-parts":[[2018,5,17]]},"reference":[{"key":"10_CR1","doi-asserted-by":"crossref","unstructured":"Bacchelli, A., Ponzanelli, L., Lanza, M.: Harnessing Stack Overflow for the IDE. In: Proceedings of the 3rd International Workshop on Recommendation Systems for Software Engineering, pp. 26\u201330 (2012)","DOI":"10.1109\/RSSE.2012.6233404"},{"key":"10_CR2","doi-asserted-by":"crossref","unstructured":"Bazelli, B., Hindle, A., Stroulia, E.: On the personality traits of StackOverflow users. In: Proceedings of the 29th IEEE International Conference on Software Maintenance (ICSM), pp. 460\u2013463 (2013)","DOI":"10.1109\/ICSM.2013.72"},{"key":"10_CR3","doi-asserted-by":"crossref","unstructured":"Bosu, A., Corley, C.S., Heaton, D., Chatterji, D., Carver, J.C., Kraft, N.A.: Building reputation in StackOverflow: an empirical investigation. In: Proceedings of the 10th Working Conference on Mining Software Repositories (MSR), pp. 89\u201392. IEEE Press (2013)","DOI":"10.1109\/MSR.2013.6624013"},{"key":"10_CR4","doi-asserted-by":"crossref","unstructured":"Calefato, F., Lanubile, F., Marasciulo, M.C., Novielli, N.: Mining successful answers in Stack Overflow. In: Proceedings of the 12th IEEE\/ACM Working Conference on Mining Software Repositories (MSR), pp. 430\u2013433 (2015)","DOI":"10.1109\/MSR.2015.56"},{"issue":"C","key":"10_CR5","doi-asserted-by":"publisher","first-page":"186","DOI":"10.1016\/j.infsof.2017.10.009","volume":"94","author":"F Calefato","year":"2018","unstructured":"Calefato, F., Lanubile, F., Novielli, N.: How to ask for technical help? Evidence-based guidelines for writing questions on stack overflow. Inf. Soft. Technol. 94(C), 186\u2013207 (2018)","journal-title":"Inf. Soft. Technol."},{"key":"10_CR6","unstructured":"Frei, B.: Paid crowdsourcing: current state & progress toward mainstream business use, report (2009). https:\/\/www.smartsheet.com"},{"key":"10_CR7","doi-asserted-by":"crossref","unstructured":"Goderie, J., Georgsson, B.M., van Graafeiland, B., Bacchelli, A.: Eta: estimated time of answer predicting response time in Stack Overflow. In: Proceedings of the 12th IEEE\/ACM Working Conference on Mining Software Repositories (MSR), pp. 414\u2013417 (2015)","DOI":"10.1109\/MSR.2015.52"},{"key":"10_CR8","doi-asserted-by":"crossref","unstructured":"Harper, F.M., Raban, D.R., Rafaeli, S., Konstan, J.A.: Predictors of answer quality in online Q&A sites. In: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, pp. 865\u2013874 (2008)","DOI":"10.1145\/1357054.1357191"},{"key":"10_CR9","doi-asserted-by":"crossref","unstructured":"Ko, A.J., Myers, B.A.: Human factors affecting dependability in end-user programming. In: Proceedings of the 1st Workshop on End-User Software Engineering (2005)","DOI":"10.1145\/1083231.1083245"},{"key":"10_CR10","unstructured":"Korvela, H.: Plz urgent help needed!1!! - aspects of on-line knowledge sharing in end-user development support. In: Proceedings of the 19th Americas Conference on Information Systems (AMCIS) (2013)"},{"key":"10_CR11","unstructured":"Korvela, H., Back, B.: The impact of skills and demographics on end-user developers\u2019 use of support. In: Proceedings of the 18th Americas Conference on Information Systems (AMCIS) (2012)"},{"key":"10_CR12","unstructured":"Korvela, H., Packal\u00e9n, K.: On-line support - a virtual treasure trove for end-user developers in small organisations? In: Proceedings of the 15th Americas Conference on Information Systems (AMCIS) (2009)"},{"key":"10_CR13","doi-asserted-by":"crossref","unstructured":"Mamykina, L., Manoim, B., Mittal, M., Hripcsak, G., Hartmann, B.: Design lessons from the fastest Q&A site in the west. In: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, pp. 2857\u20132866 (2011)","DOI":"10.1145\/1978942.1979366"},{"key":"10_CR14","doi-asserted-by":"crossref","unstructured":"Moffitt, K.: Cases on the human side of information technology. In: End-User Computing at BRECI: The Ordeals of a One-Person IS Department, pp. 330\u2013342. IGI Global (2006)","DOI":"10.4018\/978-1-59904-405-7.ch022"},{"key":"10_CR15","doi-asserted-by":"crossref","unstructured":"Nasehi, S.M., Sillito, J., Maurer, F., Burns, C.: What makes a good code example?: A study of programming Q&A in StackOverflow. In: Proceedings of the 28th IEEE International Conference on Software Maintenance (ICSM), pp. 25\u201334 (2012)","DOI":"10.1109\/ICSM.2012.6405249"},{"key":"10_CR16","doi-asserted-by":"crossref","unstructured":"Quinn, A.J., Bederson, B.B.: AskSheet: efficient human computation for decision making with spreadsheets. In: Proceedings of the 17th ACM Conference on Computer Supported Cooperative Work and Social Computing (CSCW), pp. 1456\u20131466 (2014)","DOI":"10.1145\/2531602.2531728"},{"key":"10_CR17","doi-asserted-by":"crossref","unstructured":"Sawadsky, N., Murphy, G.C.: Fishtail: from task context to source code examples. In: Proceedings of the 1st Workshop on Developing Tools and Plug-ins (TOPI), pp. 48\u201351 (2011)","DOI":"10.1145\/1984708.1984722"},{"key":"10_CR18","unstructured":"StackOverflow: How do I ask a good question? http:\/\/stackoverflow.com\/help\/how-to-ask. Accessed 23 Mar 2018"},{"key":"10_CR19","unstructured":"Tagg, J.: Discovering ideas handbook: use specifics and examples (2003). https:\/\/www2.palomar.edu\/users\/jtagg\/handbook\/specific.htm. Accessed 23 Mar 2018"},{"key":"10_CR20","first-page":"313","volume-title":"ECSCW 2011: Proceedings of the 12th European Conference on Computer Supported Cooperative Work, 24-28 September 2011, Aarhus Denmark","author":"Jennifer Thom","year":"2011","unstructured":"Thom-Santelli, J., Yuen, S., Matthews, T., Daly, E.M., Millen, D.R.: What are you working on? Status message Q&A in an enterprise SNS. In: Proceedings of the 12th European Conference on Computer Supported Cooperative Work (ECSCW), pp. 313\u2013332 (2011)"},{"issue":"1","key":"10_CR21","doi-asserted-by":"publisher","first-page":"28","DOI":"10.1109\/TEM.1982.6447463","volume":"29","author":"LG Tornatzky","year":"1982","unstructured":"Tornatzky, L.G., Klein, K.J.: Innovation characteristics and innovation adoption-implementation: a meta-analysis of findings. IEEE Trans. Eng. Manage. EM 29(1), 28\u201345 (1982)","journal-title":"IEEE Trans. Eng. Manage. EM"},{"key":"10_CR22","doi-asserted-by":"crossref","unstructured":"Treude, C., Barzilay, O., Storey, M.D.: How do programmers ask and answer questions on the web? In: Proceedings of the 33rd International Conference on Software Engineering (ICSE), pp. 804\u2013807 (2011)","DOI":"10.1145\/1985793.1985907"},{"key":"10_CR23","doi-asserted-by":"crossref","unstructured":"Wenger, E.: Communities of Practice and Social Learning Systems. The Systems Thinker (1998)","DOI":"10.1017\/CBO9780511803932"},{"key":"10_CR24","first-page":"1","volume":"9","author":"L Xiao","year":"2013","unstructured":"Xiao, L., Farooq, U.: Supporting end user development in community computing: requirements, opportunities, and challenges. J. Commun. Inf. 9, 1 (2013)","journal-title":"J. Commun. Inf."},{"key":"10_CR25","doi-asserted-by":"crossref","unstructured":"Yang, J., Hauff, C., Bozzon, A., Houben, G.: Asking the right question in collaborative Q&A systems. In: Proceedings of the 25th ACM Conference on Hypertext and Social Media, pp. 179\u2013189 (2014)","DOI":"10.1145\/2631775.2631809"}],"container-title":["Lecture Notes in Computer Science","Advanced Information Systems Engineering"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/link.springer.com\/content\/pdf\/10.1007\/978-3-319-91563-0_10","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2024,3,12]],"date-time":"2024-03-12T18:36:35Z","timestamp":1710268595000},"score":1,"resource":{"primary":{"URL":"https:\/\/link.springer.com\/10.1007\/978-3-319-91563-0_10"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2018]]},"ISBN":["9783319915623","9783319915630"],"references-count":25,"URL":"https:\/\/doi.org\/10.1007\/978-3-319-91563-0_10","relation":{},"ISSN":["0302-9743","1611-3349"],"issn-type":[{"type":"print","value":"0302-9743"},{"type":"electronic","value":"1611-3349"}],"subject":[],"published":{"date-parts":[[2018]]},"assertion":[{"value":"17 May 2018","order":1,"name":"first_online","label":"First Online","group":{"name":"ChapterHistory","label":"Chapter History"}},{"value":"CAiSE","order":1,"name":"conference_acronym","label":"Conference Acronym","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"International Conference on Advanced Information Systems Engineering","order":2,"name":"conference_name","label":"Conference Name","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"Tallinn","order":3,"name":"conference_city","label":"Conference City","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"Estonia","order":4,"name":"conference_country","label":"Conference Country","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"2018","order":5,"name":"conference_year","label":"Conference Year","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"11 June 2018","order":7,"name":"conference_start_date","label":"Conference Start Date","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"15 June 2018","order":8,"name":"conference_end_date","label":"Conference End Date","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"30","order":9,"name":"conference_number","label":"Conference Number","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"caise2018","order":10,"name":"conference_id","label":"Conference ID","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"http:\/\/caise2018.ut.ee","order":11,"name":"conference_url","label":"Conference URL","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"This content has been made available to all.","name":"free","label":"Free to read"}]}}