{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,3,28]],"date-time":"2025-03-28T00:48:28Z","timestamp":1743122908618,"version":"3.40.3"},"publisher-location":"Cham","reference-count":47,"publisher":"Springer International Publishing","isbn-type":[{"type":"print","value":"9783319917962"},{"type":"electronic","value":"9783319917979"}],"license":[{"start":{"date-parts":[[2018,1,1]],"date-time":"2018-01-01T00:00:00Z","timestamp":1514764800000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.springer.com\/tdm"},{"start":{"date-parts":[[2018,1,1]],"date-time":"2018-01-01T00:00:00Z","timestamp":1514764800000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/www.springer.com\/tdm"}],"content-domain":{"domain":["link.springer.com"],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2018]]},"DOI":"10.1007\/978-3-319-91797-9_46","type":"book-chapter","created":{"date-parts":[[2018,6,1]],"date-time":"2018-06-01T11:12:48Z","timestamp":1527851568000},"page":"658-672","update-policy":"https:\/\/doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":2,"title":["How to Include Users in the Design and Development of Cyberinfrastructures?"],"prefix":"10.1007","author":[{"given":"Hashim Iqbal","family":"Chunpir","sequence":"first","affiliation":[]}],"member":"297","published-online":{"date-parts":[[2018,6,2]]},"reference":[{"issue":"1","key":"46_CR1","doi-asserted-by":"crossref","first-page":"2","DOI":"10.23987\/sts.55406","volume":"29","author":"H Karasti","year":"2016","unstructured":"Karasti, H., Millerand, F., Hine, C.M.: Knowledge infrastructures: part I. Sci. Technol. Stud. 29(1), 2\u201312 (2016)","journal-title":"Sci. Technol. Stud."},{"key":"46_CR2","doi-asserted-by":"crossref","unstructured":"Demchenko, Y., Zhao, Z., Grosso, P., Wibisono, A., De Laat, C.: 2012 IEEE 4th International Conference on Cloud Computing Technology and Science Addressing Big Data Challenges for Scientific Data Infrastructure, pp. 614\u2013617 (2012)","DOI":"10.1109\/CloudCom.2012.6427494"},{"key":"46_CR3","unstructured":"Zuiderwijk, A., Janssen, M., Jaffery, K.: Towards an e-infrastructure to support the provision and use of open data. In: Conference for eDemocracy and Open Government, pp. 259\u2013275 (2013)"},{"issue":"5723","key":"46_CR4","doi-asserted-by":"publisher","first-page":"817","DOI":"10.1126\/science.1110410","volume":"308","author":"T Hey","year":"2005","unstructured":"Hey, T., Trefethen, A.E.: Cyberinfrastructure for e-science. Science 308(5723), 817\u2013821 (2005)","journal-title":"Science"},{"key":"46_CR5","doi-asserted-by":"publisher","first-page":"3262","DOI":"10.1016\/j.promfg.2015.07.878","volume":"3","author":"H Chunpir","year":"2015","unstructured":"Chunpir, H., Moll, A.:  Analysis of marine ecosystems: usability, visualization and community collaboration challenges.  Procedia Manuf. 3, 3262\u20133265 (2015)","journal-title":"Procedia Manuf."},{"key":"46_CR6","unstructured":"Chunpir, H.I.: Enhancing User Support Process in Federated E-Science. University of Hamburg (2015)"},{"key":"46_CR7","series-title":"Lecture Notes in Computer Science","doi-asserted-by":"publisher","first-page":"495","DOI":"10.1007\/978-3-319-07635-5_48","volume-title":"Design, User Experience, and Usability. User Experience Design for Everyday Life Applications and Services","author":"HI Chunpir","year":"2014","unstructured":"Chunpir, H.I., Ludwig, T., Badewi, A.A.: Using soft systems methodology (SSM) in understanding current user-support scenario in the climate science domain of cyber-infrastructures. In: Marcus, A. (ed.) DUXU 2014. LNCS, vol. 8519, pp. 495\u2013506. Springer, Cham (2014). https:\/\/doi.org\/10.1007\/978-3-319-07635-5_48"},{"key":"46_CR8","unstructured":"Freeman, P.A.: Is it possible to define cyberinfrastructure\u202f? First Monday 6(12) (2007)"},{"issue":"8","key":"46_CR9","doi-asserted-by":"publisher","first-page":"585","DOI":"10.1080\/10447318.2016.1194153","volume":"32","author":"J Preece","year":"2016","unstructured":"Preece, J.: Citizen science: new research challenges for human \u2013 computer interaction. Int. J. Hum. Comput. Interact. 32(8), 585\u2013612 (2016)","journal-title":"Int. J. Hum. Comput. Interact."},{"key":"46_CR10","unstructured":"UK e-Science Usability Task Force. Usability Research Challenges in e-Science (2009). http:\/\/www.cs.nott.ac.uk\/~psztar\/UTF.pdf. Accessed 19 Sept 2016"},{"issue":"4","key":"46_CR11","doi-asserted-by":"publisher","first-page":"667","DOI":"10.1007\/s10606-012-9184-0","volume":"22","author":"M Jirotka","year":"2013","unstructured":"Jirotka, M., Lee, C.P., Olson, G.M.: Supporting scientific collaboration: methods, tools and concepts. Comput. Support. Coop. Work 22(4), 667\u2013715 (2013)","journal-title":"Comput. Support. Coop. Work"},{"key":"46_CR12","unstructured":"Chunpir, H.I., Zaina, L.:  Assisting users in open data infrastructures: a management perspective. In: 15th Internationa Conference WWW\/Internet 2016, pp. 27\u201334  (2016)"},{"issue":"2","key":"46_CR13","doi-asserted-by":"publisher","first-page":"157","DOI":"10.1007\/s11704-013-3903-7","volume":"7","author":"J Chen","year":"2013","unstructured":"Chen, J., et al.: Big data challenge: a data management perspective. Front. Comput. Sci. 7(2), 157\u2013164 (2013)","journal-title":"Front. Comput. Sci."},{"issue":"3\u20134","key":"46_CR14","first-page":"113","volume":"38","author":"D Rudolph","year":"2015","unstructured":"Rudolph, D., Thoring, A., Vogl, R.: Research data management: wishful thinking or reality? PIK \u2013 Prax. der Informationsverarbeitung und Kommun. 38(3\u20134), 113\u2013120 (2015)","journal-title":"PIK \u2013 Prax. der Informationsverarbeitung und Kommun."},{"issue":"4","key":"46_CR15","doi-asserted-by":"publisher","first-page":"258","DOI":"10.1080\/10580530.2012.716740","volume":"29","author":"M Janssen","year":"2012","unstructured":"Janssen, M., Charalabidis, Y., Zuiderwijk, A.: Benefits, adoption barriers and myths of open data and open government. Inf. Syst. Manag. 29(4), 258\u2013268 (2012)","journal-title":"Inf. Syst. Manag."},{"issue":"2","key":"46_CR16","first-page":"156","volume":"10","author":"A Zuiderwijk","year":"2012","unstructured":"Zuiderwijk, A., Janssen, M., Choenni, S., Meijer, R., Alibaks, R.S.: Socio-technical impediments of open data. Electron. J. e-Gov. 10(2), 156\u2013172 (2012)","journal-title":"Electron. J. e-Gov."},{"key":"46_CR17","doi-asserted-by":"publisher","first-page":"25","DOI":"10.1007\/978-3-319-20889-3_3","volume-title":"Design, User Experience, and Usability: Interactive Experience Design","author":"Hashim Iqbal Chunpir","year":"2015","unstructured":"Chunpir, H.I.,  Ludwig, T.,  Williams, D.N.:  Evolution of e-Research?: from infrastructure development to service orientation. In: DUXU 2015, Part III, LNCS,  vol. 9188, pp. 25\u201335. Springer, Cham (2015)"},{"key":"46_CR18","doi-asserted-by":"publisher","first-page":"193","DOI":"10.1007\/978-3-319-40406-6_18","volume-title":"Design, User Experience, and Usability: Technological Contexts","author":"Frederik Schulte","year":"2016","unstructured":"Schulte, F., Chunpir, H.I., Vo\u00df, S.: Open data evolution in information systems research: considering cases of data-intensive transportation and grid systems. In: Proceedings of 5th International Conference, DUXU 2016, Held as Part of HCI International 2016, Part III, Toronto, Canada, 17\u201322 July 2016, pp. 193\u2013201 (2016)"},{"key":"46_CR19","series-title":"Lecture Notes in Computer Science","doi-asserted-by":"publisher","first-page":"391","DOI":"10.1007\/978-3-319-40397-7_37","volume-title":"Human Interface and the Management of Information: Applications and Services","author":"HI Chunpir","year":"2016","unstructured":"Chunpir, H.I., Curri, E., Zaina, L., Ludwig, T.: Improving user interfaces for a request tracking system: best practical RT. In: Yamamoto, S. (ed.) HIMI 2016. LNCS, vol. 9735, pp. 391\u2013401. Springer, Cham (2016). https:\/\/doi.org\/10.1007\/978-3-319-40397-7_37"},{"key":"46_CR20","series-title":"Lecture Notes in Computer Science","doi-asserted-by":"publisher","first-page":"379","DOI":"10.1007\/978-3-319-40397-7_36","volume-title":"Human Interface and the Management of Information: Applications and Services","author":"HI Chunpir","year":"2016","unstructured":"Chunpir, H.I.: Prioritizing tasks using user-support-worker\u2019s activity model (USWAM). In: Yamamoto, S. (ed.) HIMI 2016. LNCS, vol. 9735, pp. 379\u2013390. Springer, Cham (2016). https:\/\/doi.org\/10.1007\/978-3-319-40397-7_36"},{"key":"46_CR21","series-title":"Lecture Notes in Computer Science","doi-asserted-by":"publisher","first-page":"467","DOI":"10.1007\/978-3-319-58524-6_37","volume-title":"Human Interface and the Management of Information: Supporting Learning, Decision-Making and Collaboration","author":"HI Chunpir","year":"2017","unstructured":"Chunpir, H.I., Williams, D., Ludwig, T.: User experience (UX) of a big data infrastructure. In: Yamamoto, S. (ed.) HIMI 2017. LNCS, vol. 10274, pp. 467\u2013474. Springer, Cham (2017). https:\/\/doi.org\/10.1007\/978-3-319-58524-6_37"},{"key":"46_CR22","unstructured":"Chunpir, H.I., Ludwig, T., Badewi, A.: A snap-shot of user support services in Earth System Grid Federation (ESGF): a use case of climate cyber-infrastructures. In: Proceedings of the 5th Applied Human Factors and Ergonomics (AHFE) Conference, July 2014"},{"key":"46_CR23","doi-asserted-by":"publisher","first-page":"3375","DOI":"10.1016\/j.promfg.2015.07.527","volume":"3","author":"HI Chunpir","year":"2015","unstructured":"Chunpir, H.I., Rathmann, T., Ludwig, T.: The need for a tool to support users of e-science infrastructures in a virtual laboratory environment. Procedia Manuf. 3, 3375\u20133382 (2015)","journal-title":"Procedia Manuf."},{"key":"46_CR24","series-title":"Lecture Notes in Computer Science","doi-asserted-by":"publisher","first-page":"392","DOI":"10.1007\/978-3-319-07638-6_38","volume-title":"Design, User Experience, and Usability. User Experience Design Practice","author":"HI Chunpir","year":"2014","unstructured":"Chunpir, H.I., Badewi, A.A., Ludwig, T.: User support system in the complex environment. In: Marcus, A. (ed.) DUXU 2014. LNCS, vol. 8520, pp. 392\u2013402. Springer, Cham (2014). https:\/\/doi.org\/10.1007\/978-3-319-07638-6_38"},{"key":"46_CR25","doi-asserted-by":"publisher","first-page":"2141","DOI":"10.1098\/rsta.2008.0291","volume":"367","author":"PJ Harris","year":"2009","unstructured":"Harris, P.J., et al.: The virtual kidney: an eScience interface and Grid portal. Philos. Trans. R. Soc. London Ser. A Math. Phys. Eng. Sci. 367, 2141\u20132159 (2009)","journal-title":"Philos. Trans. R. Soc. London Ser. A Math. Phys. Eng. Sci."},{"key":"46_CR26","doi-asserted-by":"crossref","unstructured":"Mancini, E.P., et al.: Simulation in the cloud using handheld devices to cite this version: simulation in the cloud using handheld devices (2012)","DOI":"10.1109\/CCGrid.2012.65"},{"key":"46_CR27","doi-asserted-by":"publisher","first-page":"548","DOI":"10.1186\/1471-2105-11-548","volume":"11","author":"H Venselaar","year":"2010","unstructured":"Venselaar, H., Ah, T., Kuipers, R.K.P., Hekkelman, M.L., Vriend, G.: Protein structure analysis of mutations causing inheritable diseases. An e-Science approach with life scientist friendly interfaces. BMC Bioinform. 11, 548 (2010)","journal-title":"BMC Bioinform."},{"key":"46_CR28","series-title":"Lecture Notes in Computer Science","doi-asserted-by":"publisher","first-page":"393","DOI":"10.1007\/978-3-319-58700-4_32","volume-title":"Universal Access in Human\u2013Computer Interaction. Human and Technological Environments","author":"HI Chunpir","year":"2017","unstructured":"Chunpir, H.I., Ludwig, T.: A software to capture mental models. In: Antona, M., Stephanidis, C. (eds.) UAHCI 2017. LNCS, vol. 10279, pp. 393\u2013409. Springer, Cham (2017). https:\/\/doi.org\/10.1007\/978-3-319-58700-4_32"},{"key":"46_CR29","doi-asserted-by":"crossref","unstructured":"Zuiderwijk A., Janssen, M.: A comparison of open data policies and their implementation in two dutch ministries. In: ACM 13th Annual International Conference on Digital Government Research (Dg.O 2012) (2012)","DOI":"10.1145\/2307729.2307744"},{"key":"46_CR30","unstructured":"Williams, D.N.: ESGF project overview (2015)"},{"key":"46_CR31","unstructured":"Chunpir, H.I., Ludwig, T.: Reviewing the governance structure of end-user support in e-Science infrastructures. In: Informatik 2014 Proceedings on Mastering Big Data Complexity. Lecture Notes in Informatics (LNI), vol. 232 (2014)"},{"key":"46_CR32","doi-asserted-by":"crossref","unstructured":"Chunpir, H.I., Ludwig, T., Curri, E.: Improving processes for user support in e-Science. In: IEEE 10th International Conference on e-Science (e-Science), vol. 2, pp. 87\u201390 (2014)","DOI":"10.1109\/eScience.2014.43"},{"key":"46_CR33","series-title":"Lecture Notes in Computer Science","doi-asserted-by":"publisher","first-page":"379","DOI":"10.1007\/978-3-319-40397-7_36","volume-title":"Human Interface and the Management of Information: Applications and Services","author":"HI Chunpir","year":"2016","unstructured":"Chunpir, H.I.: Prioritizing Tasks Using User-Support-Worker\u2019s Activity Model (USWAM). In: Yamamoto, S. (ed.) HIMI 2016. LNCS, vol. 9735, pp. 379\u2013390. Springer, Cham (2016). https:\/\/doi.org\/10.1007\/978-3-319-40397-7_36"},{"key":"46_CR34","volume-title":"Third annual ESGF and ultrascale visualization climate data analysis tools face-to-face meeting report","author":"H Chunpir","year":"2013","unstructured":"Chunpir, H., Williams, D., Cinquini, L., Kindermann, S.: Third annual ESGF and ultrascale visualization climate data analysis tools face-to-face meeting report. Livermore, CA (2013)"},{"key":"46_CR35","volume-title":"Case Study Research: Design and Methods","author":"R Yin","year":"2013","unstructured":"Yin, R.: Case Study Research: Design and Methods, 5th edn. Sage Publishing, Thousand Oaks (2013)","edition":"5"},{"issue":"4","key":"46_CR36","doi-asserted-by":"publisher","first-page":"532","DOI":"10.5465\/amr.1989.4308385","volume":"14","author":"K Eisenhardt","year":"1989","unstructured":"Eisenhardt, K.: Building theories from case study research. Acad. Manag. Rev. 14(4), 532\u2013550 (1989)","journal-title":"Acad. Manag. Rev."},{"key":"46_CR37","doi-asserted-by":"crossref","unstructured":"Cinquini, L., et al.: The Earth System Grid Federation (ESGF): an open infrastructure for access to distributed geospatial data. In: 8th IEEE International Conference on E-Science, pp. 1\u201310 (2012)","DOI":"10.1109\/eScience.2012.6404471"},{"key":"46_CR38","doi-asserted-by":"publisher","first-page":"61","DOI":"10.1007\/978-3-642-37244-5_7","volume-title":"Earth System Modelling","author":"DN Williams","year":"2013","unstructured":"Williams, D.N., Bell, G., Cinquini, L., Fox, P., Harney, J., Goldstone, R.: ESGF: federated and integrated climate data from multiple sources. In: Hiller, W., Budich, R., Redler, R. (eds.) Earth System Modelling, vol. 6, pp. 61\u201377. Springer, Heidelberg (2013). https:\/\/doi.org\/10.1007\/978-3-642-37244-5_7"},{"key":"46_CR39","doi-asserted-by":"crossref","unstructured":"Choma, J., Zaina, L., Silva Da Silva, T.: Towards an approach matching CMD and DSR to improve the Academia-Industry software development partnership. In: 29th Brazilian Symposium on Software Engineering, pp. 51\u201360 (2015)","DOI":"10.1109\/SBES.2015.18"},{"issue":"1","key":"46_CR40","doi-asserted-by":"publisher","first-page":"75","DOI":"10.2307\/25148625","volume":"28","author":"AR Hevner","year":"2004","unstructured":"Hevner, A.R., March, S.T., Park, J., Ram, S.: Design science in information systems research. MIS Q. 28(1), 75\u2013105 (2004)","journal-title":"MIS Q."},{"key":"46_CR41","unstructured":"Livari, J., Venable, J.: Action research and design science research seemingly similar but decisively dissimilar. In: Proceedings of ECIS 2009 European Conference on Information Systems (2009)"},{"key":"46_CR42","first-page":"185","volume":"1","author":"K Finstad","year":"2006","unstructured":"Finstad, K.: The system usability scale and non-native English speakers. English 1, 185\u2013188 (2006)","journal-title":"English"},{"key":"46_CR43","doi-asserted-by":"publisher","first-page":"323","DOI":"10.1016\/j.intcom.2010.04.004","volume":"22","author":"K Finstad","year":"2010","unstructured":"Finstad, K.: Interacting with computers the usability metric for user experience. Interact. Comput. 22, 323\u2013327 (2010)","journal-title":"Interact. Comput."},{"key":"46_CR44","first-page":"104","volume":"5","author":"K Finstad","year":"2010","unstructured":"Finstad, K.: Response interpolation and scale sensitivity: evidence against 5-point scales. J. Usability Stud. 5, 104\u2013110 (2010)","journal-title":"J. Usability Stud."},{"key":"46_CR45","doi-asserted-by":"publisher","first-page":"327","DOI":"10.1093\/iwc\/iwt005","volume":"25","author":"K Finstad","year":"2013","unstructured":"Finstad, K.: Response to commentaries on \u2018The usability metric for user experience\u2019. Interact. Comput. 25, 327\u2013330 (2013)","journal-title":"Interact. Comput."},{"key":"46_CR46","unstructured":"Sauro, J.: Measuring Usability With The System Usability Scale (SUS) Measuring Usability (2011)"},{"key":"46_CR47","unstructured":"Papantoniou, B., et al.: The Glossary of Human Computer Interaction.  Interaction Design Foundation. https:\/\/www.interaction-design.org\/literature\/book\/the-glossary-of-human-computer-interaction\/artifact. Accessed 22 Feb 2018"}],"container-title":["Lecture Notes in Computer Science","Design, User Experience, and Usability: Theory and Practice"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/link.springer.com\/content\/pdf\/10.1007\/978-3-319-91797-9_46","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2022,7,7]],"date-time":"2022-07-07T00:38:46Z","timestamp":1657154326000},"score":1,"resource":{"primary":{"URL":"https:\/\/link.springer.com\/10.1007\/978-3-319-91797-9_46"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2018]]},"ISBN":["9783319917962","9783319917979"],"references-count":47,"URL":"https:\/\/doi.org\/10.1007\/978-3-319-91797-9_46","relation":{},"ISSN":["0302-9743","1611-3349"],"issn-type":[{"type":"print","value":"0302-9743"},{"type":"electronic","value":"1611-3349"}],"subject":[],"published":{"date-parts":[[2018]]},"assertion":[{"value":"2 June 2018","order":1,"name":"first_online","label":"First Online","group":{"name":"ChapterHistory","label":"Chapter History"}},{"value":"DUXU","order":1,"name":"conference_acronym","label":"Conference Acronym","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"International Conference of Design, User Experience, and Usability","order":2,"name":"conference_name","label":"Conference Name","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"Las Vegas, NV","order":3,"name":"conference_city","label":"Conference City","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"USA","order":4,"name":"conference_country","label":"Conference Country","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"2018","order":5,"name":"conference_year","label":"Conference Year","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"15 July 2018","order":7,"name":"conference_start_date","label":"Conference Start Date","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"20 July 2018","order":8,"name":"conference_end_date","label":"Conference End Date","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"7","order":9,"name":"conference_number","label":"Conference Number","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"duxu2018","order":10,"name":"conference_id","label":"Conference ID","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"http:\/\/2018.hci.international\/","order":11,"name":"conference_url","label":"Conference URL","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"This content has been made available to all.","name":"free","label":"Free to read"}]}}