{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,6,16]],"date-time":"2026-06-16T13:15:14Z","timestamp":1781615714605,"version":"3.54.5"},"publisher-location":"Cham","reference-count":9,"publisher":"Springer International Publishing","isbn-type":[{"value":"9783319942766","type":"print"},{"value":"9783319942773","type":"electronic"}],"license":[{"start":{"date-parts":[[2018,1,1]],"date-time":"2018-01-01T00:00:00Z","timestamp":1514764800000},"content-version":"tdm","delay-in-days":0,"URL":"http:\/\/www.springer.com\/tdm"}],"content-domain":{"domain":["link.springer.com"],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2018]]},"DOI":"10.1007\/978-3-319-94277-3_51","type":"book-chapter","created":{"date-parts":[[2018,6,25]],"date-time":"2018-06-25T17:30:46Z","timestamp":1529947846000},"page":"320-326","update-policy":"https:\/\/doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":2,"title":["Practical Challenges of Implementing Accessibility Laws and Standards in the Self-service Environment"],"prefix":"10.1007","author":[{"ORCID":"https:\/\/orcid.org\/0000-0001-5751-1141","authenticated-orcid":false,"given":"Elina","family":"Jokisuu","sequence":"first","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0001-8783-5446","authenticated-orcid":false,"given":"Phil","family":"Day","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Charlie","family":"Rohan","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"297","published-online":{"date-parts":[[2018,6,26]]},"reference":[{"key":"51_CR1","unstructured":"Centre for Accessible Environments: Access to ATMs: UK design guidelines. Centre for Accessible Environments, London (2002)"},{"key":"51_CR2","unstructured":"ADA Standards for Accessible Design. https:\/\/www.ada.gov\/regs2010\/2010ADAStandards\/2010ADAstandards.htm. Accessed 01 Mar 2018"},{"key":"51_CR3","unstructured":"European Committee for Banking Standards (ECBS): Keyboard layout for ATM and POS PIN entry devices. DEBS 100 v.3, September 2004"},{"key":"51_CR4","unstructured":"PCI Security Standards Council: Payment Card Industry PIN Transaction Security Point of Interaction Security Requirements v4.0. PCI Security Standards Council LLC (2013)"},{"key":"51_CR5","series-title":"Lecture Notes in Computer Science","doi-asserted-by":"publisher","first-page":"103","DOI":"10.1007\/978-3-319-20681-3_10","volume-title":"Universal Access in Human-Computer Interaction. Access to Interaction","author":"E Jokisuu","year":"2015","unstructured":"Jokisuu, E., McKenna, M., Smith, A.W.D., Day, P.: Improving touchscreen accessibility in self-service technology. In: Antona, M., Stephanidis, C. (eds.) UAHCI 2015. LNCS, vol. 9176, pp. 103\u2013113. Springer, Cham (2015). https:\/\/doi.org\/10.1007\/978-3-319-20681-3_10"},{"key":"51_CR6","first-page":"114","volume":"4","author":"E Jokisuu","year":"2016","unstructured":"Jokisuu, E., McKenna, M., Smith, A.W.D., Day, P.: Touchscreen accessibility in self-service terminals. J. Technol. Pers. Disabil. 4, 114\u2013132 (2016)","journal-title":"J. Technol. Pers. Disabil."},{"key":"51_CR7","doi-asserted-by":"crossref","unstructured":"Chandler, E., Day, P.: Human factors and ergonomics practice in inclusive design: making accessibility mainstream In: Shorrock, S., Williams, C. (eds.) Human Factors and Ergonomics in Practice: Improving System Performance and Human Well-Being in the Real World, pp. 287\u2013298. CRC Press (2016). ISBN: 9781472439253","DOI":"10.1201\/9781315587332-23"},{"key":"51_CR8","unstructured":"United States District Court District of Massachusetts: Commonwealth of Massachusetts v. Cardtronics, Inc, Civil No. 03-11206-NMG, Special Master Cohen Certification Report \u2013 NCR Kalpana ATM VG Script 1.0-K, Case 1:03-cv-11206-NMG Document 417, Filed 10\/25\/16 (2016)"},{"key":"51_CR9","unstructured":"EN 301 549: Accessibility requirements suitable for public procurement of ICT products and services in Europe, CEN\/CENELEC\/ETSI (2014). http:\/\/mandate376.standards.eu\/standard. Accessed 01 Mar 2018"}],"container-title":["Lecture Notes in Computer Science","Computers Helping People with Special Needs"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/link.springer.com\/content\/pdf\/10.1007\/978-3-319-94277-3_51","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2023,12,13]],"date-time":"2023-12-13T11:07:45Z","timestamp":1702465665000},"score":1,"resource":{"primary":{"URL":"https:\/\/link.springer.com\/10.1007\/978-3-319-94277-3_51"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2018]]},"ISBN":["9783319942766","9783319942773"],"references-count":9,"URL":"https:\/\/doi.org\/10.1007\/978-3-319-94277-3_51","relation":{},"ISSN":["0302-9743","1611-3349"],"issn-type":[{"value":"0302-9743","type":"print"},{"value":"1611-3349","type":"electronic"}],"subject":[],"published":{"date-parts":[[2018]]},"assertion":[{"value":"26 June 2018","order":1,"name":"first_online","label":"First Online","group":{"name":"ChapterHistory","label":"Chapter History"}},{"value":"ICCHP","order":1,"name":"conference_acronym","label":"Conference Acronym","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"International Conference on Computers Helping People with Special Needs","order":2,"name":"conference_name","label":"Conference Name","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"Linz","order":3,"name":"conference_city","label":"Conference City","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"Austria","order":4,"name":"conference_country","label":"Conference Country","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"2018","order":5,"name":"conference_year","label":"Conference Year","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"11 July 2018","order":7,"name":"conference_start_date","label":"Conference Start Date","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"13 July 2018","order":8,"name":"conference_end_date","label":"Conference End Date","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"16","order":9,"name":"conference_number","label":"Conference Number","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"icchp2018","order":10,"name":"conference_id","label":"Conference ID","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"http:\/\/www.icchp.org\/","order":11,"name":"conference_url","label":"Conference URL","group":{"name":"ConferenceInfo","label":"Conference Information"}}]}}