{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2024,9,10]],"date-time":"2024-09-10T17:01:43Z","timestamp":1725987703419},"publisher-location":"Cham","reference-count":32,"publisher":"Springer International Publishing","isbn-type":[{"type":"print","value":"9783319979243"},{"type":"electronic","value":"9783319979250"}],"license":[{"start":{"date-parts":[[2018,1,1]],"date-time":"2018-01-01T00:00:00Z","timestamp":1514764800000},"content-version":"unspecified","delay-in-days":0,"URL":"http:\/\/www.springer.com\/tdm"}],"content-domain":{"domain":["link.springer.com"],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2018]]},"DOI":"10.1007\/978-3-319-97925-0_9","type":"book-chapter","created":{"date-parts":[[2018,8,8]],"date-time":"2018-08-08T06:34:58Z","timestamp":1533710098000},"page":"108-119","update-policy":"http:\/\/dx.doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":0,"title":["An Approach to Investigating Proactive Knowledge Retention in OSS Communities"],"prefix":"10.1007","author":[{"given":"Mehvish","family":"Rashid","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Paul M.","family":"Clarke","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Rory V.","family":"O\u2019Connor","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"297","published-online":{"date-parts":[[2018,8,9]]},"reference":[{"key":"9_CR1","unstructured":"Michlmayr, M.: Quality Improvement in Volunteer Free and Open Source Software Projects: Exploring the Impact of Release Management. University of Cambridge (2007)"},{"key":"9_CR2","doi-asserted-by":"crossref","unstructured":"Yu, Y., Benlian, A., Hess, T.: An empirical study of volunteer members\u2019 perceived turnover in open source software projects. In: 2012 45th Hawaii International Conference on System Science (HICSS), pp. 3396\u20133405. IEEE (2012)","DOI":"10.1109\/HICSS.2012.97"},{"key":"9_CR3","doi-asserted-by":"publisher","first-page":"309","DOI":"10.1145\/567793.567795","volume":"11","author":"A Mockus","year":"2002","unstructured":"Mockus, A., Fielding, R.T., Herbsleb, J.D.: Two case studies of open source software development: apache and mozilla. ACM Trans. Softw. Eng. Methodol. 11, 309\u2013346 (2002)","journal-title":"ACM Trans. Softw. Eng. Methodol."},{"key":"9_CR4","doi-asserted-by":"crossref","unstructured":"Crowston, K., Annabi, H., Howison, J., Masango, C.: Effective work practices for software engineering: free\/libre open source software development. In: Proceedings: ACM Workshop on Interdisciplinary Software Engineering Research, pp. 18\u201326. ACM, USA (2004)","DOI":"10.1145\/1029997.1030003"},{"key":"9_CR5","doi-asserted-by":"crossref","unstructured":"Crowston, K., Howison, J.: The social structure of free and open source software development. First Monday 2 (2005)","DOI":"10.5210\/fm.v10i2.1207"},{"key":"9_CR6","doi-asserted-by":"crossref","unstructured":"Rigby, P.C., Zhu, Y.C., Donadelli, S.M., Mockus, A.: Quantifying and mitigating turnover-induced knowledge loss: case studies of chrome and a project at Avaya. In: Proceedings of the 2016 International Conference on Software Engineering (2016)","DOI":"10.1145\/2884781.2884851"},{"key":"9_CR7","series-title":"Communications in Computer and Information Science","doi-asserted-by":"publisher","first-page":"481","DOI":"10.1007\/978-3-319-67383-7_35","volume-title":"Software Process Improvement and Capability Determination","author":"M Rashid","year":"2017","unstructured":"Rashid, M., Clarke, P.M., O\u2019Connor, R.V.: Exploring knowledge loss in open source software (OSS) projects. In: Mas, A., Mesquida, A., O\u2019Connor, R.V., Rout, T., Dorling, A. (eds.) SPICE 2017. CCIS, vol. 770, pp. 481\u2013495. Springer, Cham (2017). https:\/\/doi.org\/10.1007\/978-3-319-67383-7_35"},{"key":"9_CR8","volume-title":"Working Knowledge: How Organizations Manage What They Know","author":"TH Davenport","year":"1998","unstructured":"Davenport, T.H., Prusak, L.: Working Knowledge: How Organizations Manage What They Know. Harvard Business Press, Boston (1998)"},{"key":"9_CR9","doi-asserted-by":"publisher","first-page":"1614","DOI":"10.1016\/j.infsof.2013.02.013","volume":"55","author":"S Ryan","year":"2013","unstructured":"Ryan, S., O\u2019Connor, R.V.: Acquiring and sharing tacit knowledge in software development teams: an empirical study. Inf. Softw. Technol. 55, 1614\u20131624 (2013)","journal-title":"Inf. Softw. Technol."},{"key":"9_CR10","unstructured":"Beck, K., et al.: Manifesto for agile software development (2001)"},{"key":"9_CR11","unstructured":"Izquierdo-Cortazar, D., Robles, G., Ortega, F., Gonzalez-Barahona, J.M.: Using software archaeology to measure knowledge loss in software projects due to developer turnover. In: 42nd Hawaii International Conference on System Sciences, pp. 1\u201310. IEEE (2009)"},{"key":"9_CR12","volume-title":"Designing and Conducting Mixed Methods Research","author":"JW Creswell","year":"2011","unstructured":"Creswell, J.W., Clark, V.L.P.: Designing and Conducting Mixed Methods Research. SAGE Publications, Thousand Oaks (2011)"},{"key":"9_CR13","volume-title":"Research Design: Qualitative, Quantitative, and Mixed Methods Approaches","author":"JW Creswell","year":"2014","unstructured":"Creswell, J.W.: Research Design: Qualitative, Quantitative, and Mixed Methods Approaches. SAGE Publications, Thousand Oaks (2014)"},{"key":"9_CR14","unstructured":"Lincoln, Y.S., Lynham, S.A., Guba, E.G.: Paradigmatic controversies, contradictions, and emerging confluences, revisited. In: The Sage Handbook of Qualitative Research (2011)"},{"key":"9_CR15","volume-title":"Qualitative interviewing: The Art of Hearing Data","author":"HJ Rubin","year":"2011","unstructured":"Rubin, H.J., Rubin, I.S.: Qualitative interviewing: The Art of Hearing Data. SAGE, Thousand Oaks (2011)"},{"key":"9_CR16","volume-title":"The Research Act: A Theoretical Introduction to Sociological Methods","author":"NK Denzin","year":"1973","unstructured":"Denzin, N.K.: The Research Act: A Theoretical Introduction to Sociological Methods. Transaction Publishers, Piscataway (1973)"},{"key":"9_CR17","doi-asserted-by":"publisher","first-page":"67","DOI":"10.2307\/249410","volume":"23","author":"HK Klein","year":"1999","unstructured":"Klein, H.K., Myers, M.D.: A set of principles for conducting and evaluating interpretive field studies in information systems. MIS Q. 23, 67\u201393 (1999)","journal-title":"MIS Q."},{"key":"9_CR18","doi-asserted-by":"publisher","first-page":"14","DOI":"10.3102\/0013189X033007014","volume":"33","author":"RB Johnson","year":"2004","unstructured":"Johnson, R.B., Onwuegbuzie, A.J.: Mixed methods research: a research paradigm whose time has come. Educ. Res. 33, 14\u201326 (2004)","journal-title":"Educ. Res."},{"key":"9_CR19","doi-asserted-by":"publisher","DOI":"10.4135\/9781506335193","volume-title":"SAGE Handbook of Mixed Methods in Social & Behavioral Research","author":"A Tashakkori","year":"2010","unstructured":"Tashakkori, A., Teddlie, C.: SAGE Handbook of Mixed Methods in Social & Behavioral Research. SAGE, Thousand Oaks (2010)"},{"key":"9_CR20","series-title":"Lecture Notes in Computer Science","doi-asserted-by":"publisher","first-page":"7","DOI":"10.1007\/978-3-540-45143-3_2","volume-title":"Empirical Methods and Studies in Software Engineering","author":"C Wohlin","year":"2003","unstructured":"Wohlin, C., H\u00f6st, M., Henningsson, K.: Empirical research methods in software engineering. In: Conradi, R., Wang, A.I. (eds.) Empirical Methods and Studies in Software Engineering. LNCS, vol. 2765, pp. 7\u201323. Springer, Heidelberg (2003). https:\/\/doi.org\/10.1007\/978-3-540-45143-3_2"},{"key":"9_CR21","doi-asserted-by":"publisher","DOI":"10.1007\/978-1-84800-044-5","volume-title":"Guide to Advanced Empirical Software Engineering","author":"F Shull","year":"2008","unstructured":"Shull, F., Singer, J., Sj\u00f8berg, D.I.: Guide to Advanced Empirical Software Engineering. Springer, London (2008). https:\/\/doi.org\/10.1007\/978-1-84800-044-5"},{"key":"9_CR22","volume-title":"Research Methods in the Social Sciences","author":"B Somekh","year":"2005","unstructured":"Somekh, B., Lewin, C.: Research Methods in the Social Sciences. SAGE, Thousand Oaks (2005)"},{"key":"9_CR23","first-page":"193","volume":"16","author":"N Mackenzie","year":"2006","unstructured":"Mackenzie, N., Knipe, S.: Research dilemmas: paradigms, methods and methodology. Issues Educ. Res. 16, 193\u2013205 (2006)","journal-title":"Issues Educ. Res."},{"key":"9_CR24","doi-asserted-by":"publisher","first-page":"285","DOI":"10.1007\/978-1-84800-044-5_11","volume-title":"Guide to Advanced Empirical Software Engineering","author":"S Easterbrook","year":"2008","unstructured":"Easterbrook, S., Singer, J., Storey, M.-A., Damian, D.: Selecting Empirical Methods for Software Engineering Research. In: Shull, F., Singer, J., Sj\u00f8berg, D.K. (eds.) Guide to Advanced Empirical Software Engineering, pp. 285\u2013311. Springer, London (2008). https:\/\/doi.org\/10.1007\/978-1-84800-044-5_11"},{"key":"9_CR25","doi-asserted-by":"publisher","first-page":"131","DOI":"10.1007\/s10664-008-9102-8","volume":"14","author":"P Runeson","year":"2009","unstructured":"Runeson, P., H\u00f6st, M.: Guidelines for conducting and reporting case study research in software engineering. Empir. Softw. Eng. 14, 131\u2013164 (2009)","journal-title":"Empir. Softw. Eng."},{"key":"9_CR26","doi-asserted-by":"publisher","first-page":"77","DOI":"10.1016\/j.infsof.2014.09.003","volume":"57","author":"KY Sharif","year":"2015","unstructured":"Sharif, K.Y., English, M., Ali, N., Exton, C., Collins, J.J., Buckley, J.: An empirically-based characterization and quantification of information seeking through mailing lists during open source developers\u2019 software evolution. Inf. Softw. Technol. 57, 77\u201394 (2015)","journal-title":"Inf. Softw. Technol."},{"key":"9_CR27","doi-asserted-by":"publisher","first-page":"52","DOI":"10.1109\/52.391832","volume":"12","author":"B Kitchenham","year":"1995","unstructured":"Kitchenham, B., Pickard, L., Pfleeger, S.L.: Case studies for method and tool evaluation. IEEE Softw. 12, 52\u201362 (1995)","journal-title":"IEEE Softw."},{"key":"9_CR28","volume-title":"The SAGE Handbook of Qualitative Research","author":"NK Denzin","year":"2011","unstructured":"Denzin, N.K., Lincoln, Y.S.: The SAGE Handbook of Qualitative Research. SAGE, Thousand Oaks (2011)"},{"key":"9_CR29","doi-asserted-by":"publisher","first-page":"532","DOI":"10.5465\/amr.1989.4308385","volume":"14","author":"KM Eisenhardt","year":"1989","unstructured":"Eisenhardt, K.M.: Building theories from case study research. Acad. Manag. Rev. 14, 532\u2013550 (1989)","journal-title":"Acad. Manag. Rev."},{"key":"9_CR30","doi-asserted-by":"crossref","unstructured":"O\u2019Connor, R.: Using grounded theory coding mechanisms to analyze case study and focus group data in the context of software process research. In: Mora, M., et al. (eds.) Research Methodologies, Innovations and Philosophies in Software Systems Engineering and Information Systems, pp. 256\u2013270. IGI Global (2012)","DOI":"10.4018\/978-1-4666-0179-6.ch013"},{"key":"9_CR31","volume-title":"The Descriptive Phenomenological Method in Psychology: A Modified Husserlian Approach","author":"A Giorgi","year":"2009","unstructured":"Giorgi, A.: The Descriptive Phenomenological Method in Psychology: A Modified Husserlian Approach. Duquesne University Press, Pittsburgh (2009)"},{"key":"9_CR32","volume-title":"Basics of Qualitative Research: Techniques and Procedures for Developing Grounded Theory","author":"A Strauss","year":"1998","unstructured":"Strauss, A., Corbin, J.: Basics of Qualitative Research: Techniques and Procedures for Developing Grounded Theory. SAGE Publications, Thousand Oaks (1998)"}],"container-title":["Communications in Computer and Information Science","Systems, Software and Services Process Improvement"],"original-title":[],"link":[{"URL":"http:\/\/link.springer.com\/content\/pdf\/10.1007\/978-3-319-97925-0_9","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2019,10,21]],"date-time":"2019-10-21T20:45:24Z","timestamp":1571690724000},"score":1,"resource":{"primary":{"URL":"http:\/\/link.springer.com\/10.1007\/978-3-319-97925-0_9"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2018]]},"ISBN":["9783319979243","9783319979250"],"references-count":32,"URL":"https:\/\/doi.org\/10.1007\/978-3-319-97925-0_9","relation":{},"ISSN":["1865-0929","1865-0937"],"issn-type":[{"type":"print","value":"1865-0929"},{"type":"electronic","value":"1865-0937"}],"subject":[],"published":{"date-parts":[[2018]]}}}