{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,5,15]],"date-time":"2026-05-15T01:22:51Z","timestamp":1778808171486,"version":"3.51.4"},"publisher-location":"Cham","reference-count":30,"publisher":"Springer International Publishing","isbn-type":[{"value":"9783319985565","type":"print"},{"value":"9783319985572","type":"electronic"}],"license":[{"start":{"date-parts":[[2018,8,26]],"date-time":"2018-08-26T00:00:00Z","timestamp":1535241600000},"content-version":"unspecified","delay-in-days":0,"URL":"http:\/\/www.springer.com\/tdm"}],"content-domain":{"domain":["link.springer.com"],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2019]]},"DOI":"10.1007\/978-3-319-98557-2_35","type":"book-chapter","created":{"date-parts":[[2018,8,25]],"date-time":"2018-08-25T03:54:42Z","timestamp":1535169282000},"page":"384-394","update-policy":"https:\/\/doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":13,"title":["Conversational Agents in Support for Collaborative Learning in MOOCs: An Analytical Review"],"prefix":"10.1007","author":[{"given":"Santi","family":"Caball\u00e9","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Jordi","family":"Conesa","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"297","published-online":{"date-parts":[[2018,8,26]]},"reference":[{"issue":"1","key":"35_CR1","first-page":"91","volume":"24","author":"D Adamson","year":"2014","unstructured":"Adamson, D., Dyke, G., Jang, H.J., Ros\u00e9, C.P.: Towards an agile approach to adapting dynamic collaboration support to student needs. Int. J. AI Educ. 24(1), 91\u2013121 (2014)","journal-title":"Int. J. AI Educ."},{"key":"35_CR2","doi-asserted-by":"crossref","unstructured":"Aleven, V., Sewall, J., Popescu, O., Ringenberg, M., van Velsen, M., Demi, S.: Embedding intelligent tutoring systems in MOOCs and e-learning platforms. In: 13th International Conference on Intelligent Tutoring Systems (ITS), pp. 409\u2013415. Springer (2016)","DOI":"10.1007\/978-3-319-39583-8_49"},{"key":"35_CR3","doi-asserted-by":"crossref","unstructured":"Ba\u00f1eres, D., Caball\u00e9, S., Claris\u00f3, R.: Towards a learning analytics support for intelligent tutoring systems on MOOC platforms. In: 10th International Conference on Complex, Intelligent, and Software Intensive Systems (CISIS), pp. 87\u201394. IEEE (2016)","DOI":"10.1109\/CISIS.2016.48"},{"key":"35_CR4","unstructured":"Bassi, R., Daradoumis, T., Xhafa, F., Caball\u00e9, S., Sula, A.: Massive open online courses: Innovation in education? In: McGreal, R. et al. (eds.) Open Educational Resources: Innovation, Research and Practice, Chap. 1, pp. 5\u201315. Athabasca University Press, Athabasca (2014). Software, Siemens, G.A. (2013)"},{"key":"35_CR5","doi-asserted-by":"crossref","unstructured":"Baxter, J.A., Haycock, J.: Roles and student identities in online large course forums: implications for practice. In: The International Review of Research in Open and Distance Learning, vol. 15 (2014)","DOI":"10.19173\/irrodl.v15i1.1593"},{"issue":"4","key":"35_CR6","doi-asserted-by":"publisher","first-page":"1372","DOI":"10.1016\/j.chb.2010.07.032","volume":"27","author":"S Caball\u00e9","year":"2011","unstructured":"Caball\u00e9, S., Daradoumis, T., Xhafa, F., Juan, A.: Providing effective feedback, monitoring and evaluation to on-line collaborative learning discussions. Comput. Hum. Behav. 27(4), 1372\u20131381 (2011)","journal-title":"Comput. Hum. Behav."},{"issue":"1","key":"35_CR7","doi-asserted-by":"publisher","first-page":"51","DOI":"10.1111\/jcal.12021","volume":"30","author":"S Caball\u00e9","year":"2014","unstructured":"Caball\u00e9, S., Mora, N., Feidakis, M., Ga\u00f1\u00e1n, D., Conesa, J., Daradoumis, T., Prieto, J.: CC-LR: providing interactive, challenging and attractive collaborative complex learning resources. J. Comput. Assist. Learn. 30(1), 51\u201367 (2014)","journal-title":"J. Comput. Assist. Learn."},{"key":"35_CR8","doi-asserted-by":"crossref","unstructured":"Daradoumis, T., Bassi, R., Xhafa, F., Caball\u00e9, S.: A review on massive e-learning (MOOC) design, delivery and assessment. In: Eighth International Conference on P2P, Parallel, Grid, Cloud and Internet Computing (3PGCIC), Track on eLearning and Groupware Systems, pp. 208\u2013213. IEEE (2013)","DOI":"10.1109\/3PGCIC.2013.37"},{"key":"35_CR9","doi-asserted-by":"crossref","unstructured":"Demetriadis, S., Karakostas, A., Tsiatsos, T., Caball\u00e9, S., Dimitriadis, Y., Weinberger, A., Papadopoulos, P.M., Palaigeorgiou, G., Tsimpanis, C., Hodges, M.: Towards integrating conversational agents and learning analytics in MOOCs. In: 6th International Conference on Emerging Intelligent Data and Web Technologies. (EIDWT), pp. 1061\u20131072. Springer (2018)","DOI":"10.1007\/978-3-319-75928-9_98"},{"key":"35_CR10","doi-asserted-by":"crossref","unstructured":"Dyke, G., Howley, I., Adamson, D., Kumar, R., Ros\u00e9, C.P.: Towards academically productive talk supported by conversational agents. In: Productive Multivocality in the Analysis of Group Interactions, pp. 459\u2013476. Springer (2013)","DOI":"10.1007\/978-1-4614-8960-3_25"},{"key":"35_CR11","unstructured":"edX: MOOC platform (2018). https:\/\/www.edx.org\/ . Accessed 21 Mar 2018"},{"key":"35_CR12","unstructured":"Ferschke, O., Howley, I., Tomar, G., Yang, D.: Fostering discussion across communication media in massive open online courses. In: Proceedings of the 11th International Conference on Computer Supported Collaborative Learning (CSCL), pp. 459\u2013466 (2015)"},{"key":"35_CR13","doi-asserted-by":"crossref","unstructured":"Ferschke, O., Yang, D., Tomar, G., Ros\u00e9, C.P.: Positive impact of collaborative chat participation in an edx mooc. In: 17th International. Conference on Artificial Intelligence in Education (AIED), pp. 115\u2013124. Springer (2015)","DOI":"10.1007\/978-3-319-19773-9_12"},{"issue":"2","key":"35_CR14","doi-asserted-by":"publisher","first-page":"361","DOI":"10.1515\/amcs-2015-0028","volume":"25","author":"D Ga\u00f1\u00e1n","year":"2015","unstructured":"Ga\u00f1\u00e1n, D., Caball\u00e9, S., Conesa, J., Xhafa, F.: An application framework to systematically develop complex learning resources based on collaborative knowledge engineering. Int. J. Appl. Math. Comput. Sci. 25(2), 361\u2013375 (2015)","journal-title":"Int. J. Appl. Math. Comput. Sci."},{"key":"35_CR15","unstructured":"Gu\u00e0rdia, L., Maina, M.F., Sangr\u00e0, A.: MOOC design principles. A pedagogical approach from the learner\u2019s perspective. eLearning papers, vol. 33, pp. 1\u20136 (2013)"},{"key":"35_CR16","doi-asserted-by":"crossref","unstructured":"Jaques, P., Andrade, A., Jung, J., Bordini, R., Vicari, R.: Using pedagogical agents to support collaborative distance learning. In: Proceedings of the Conference on CSCL: Foundations for a CSCL Community, pp. 546\u2013547 (2002)","DOI":"10.3115\/1658616.1658713"},{"issue":"3","key":"35_CR17","doi-asserted-by":"publisher","first-page":"324","DOI":"10.1080\/17439884.2015.1054835","volume":"42","author":"Natalia Kucirkova","year":"2015","unstructured":"Kucirkova, N., Littleton. K.: Digital learning hubs: theoretical and practical ideas for innovating massive open online courses. Learn. Media Technol. (2015). https:\/\/doi.org\/10.1080\/17439884.2015.1054835. Advanced online publication","journal-title":"Learning, Media and Technology"},{"issue":"1","key":"35_CR18","doi-asserted-by":"publisher","first-page":"21","DOI":"10.1109\/TLT.2010.41","volume":"4","author":"R Kumar","year":"2011","unstructured":"Kumar, R., Ros\u00e9, C.P.: Architecture for building conversational agents that support collaborative learning. IEEE Trans. Learn. Technol. 4(1), 21\u201334 (2011)","journal-title":"IEEE Trans. Learn. Technol."},{"key":"35_CR19","doi-asserted-by":"crossref","unstructured":"Mackness, J., Mak, S., Williams, R.: The ideals and reality of participating in a MOOC. In: Proceedings of the 7th International Conference on Networked Learning, pp. 266\u2013275 (2010)","DOI":"10.54337\/nlc.v7.9190"},{"key":"35_CR20","doi-asserted-by":"crossref","unstructured":"Miguel, J., Caball\u00e9, S., Prieto, J.: Providing information security to MOOC: towards effective student authentication. In: Fifth IEEE International Conference on Intelligent Networking and Collaborative Systems, pp. 289\u2013292 (2013)","DOI":"10.1109\/INCoS.2013.52"},{"key":"35_CR21","unstructured":"MIT software agents group (2013). http:\/\/agents.media.mit.edu\/ . Accessed 15 Mar 2018"},{"key":"35_CR22","volume-title":"Researching Information Systems and Computing","author":"BJ Oates","year":"2006","unstructured":"Oates, B.J.: Researching Information Systems and Computing. Sage Publications Ltd., London (2006)"},{"issue":"2","key":"35_CR23","doi-asserted-by":"publisher","first-page":"127","DOI":"10.3102\/0162373713507480","volume":"36","author":"JF Pane","year":"2013","unstructured":"Pane, J.F., Griffin, B.A., McCaffrey, D.F., Karam, R.: Effectiveness of cognitive tutor algebra I at scale. Educ. Eval. Policy Anal. 36(2), 127\u2013144 (2013)","journal-title":"Educ. Eval. Policy Anal."},{"issue":"4","key":"35_CR24","doi-asserted-by":"publisher","first-page":"35","DOI":"10.1145\/367211.367268","volume":"44","author":"MP Papazoglou","year":"2001","unstructured":"Papazoglou, M.P.: Agent-oriented technology in support of e-business. Commun. ACM 44(4), 35\u201341 (2001)","journal-title":"Commun. ACM"},{"key":"35_CR25","doi-asserted-by":"crossref","unstructured":"Razmerita, L., Kirchner, K., Hockerts, K., Tan, C.: Towards a model of collaborative intention: an empirical investigation of a massive online open course. In: 51st Hawaii International Conference on System Sciences, pp. 727\u2013736 (2018)","DOI":"10.24251\/HICSS.2018.091"},{"key":"35_CR26","unstructured":"Shah, D.: By the numbers: MOOCS in 2017, 18 Jan 2018. https:\/\/www.class-central.com\/report\/mooc-stats-2017\/ . Accessed 14 Mar 2018"},{"key":"35_CR27","first-page":"5","volume-title":"Open Educational Resources: Innovation, Research and Practice (Chap. 1)","author":"G Siemens","year":"2013","unstructured":"Siemens, G.: Massive open online courses: Innovation in education? In: McGreal, R., et al. (eds.) Open Educational Resources: Innovation, Research and Practice (Chap. 1), pp. 5\u201315. Athabasca University Press, Athabasca (2013)"},{"issue":"1","key":"35_CR28","first-page":"99","volume":"20","author":"S Tegos","year":"2017","unstructured":"Tegos, S., Demetriadis, S.: Conversational agents improve peer learning through building on prior knowledge. J. Educ. Technol. Soc. 20(1), 99\u2013111 (2017)","journal-title":"J. Educ. Technol. Soc."},{"key":"35_CR29","doi-asserted-by":"publisher","first-page":"309","DOI":"10.1016\/j.compedu.2015.07.014","volume":"87","author":"S Tegos","year":"2015","unstructured":"Tegos, S., Demetriadis, S., Karakostas, A.: Promoting academically productive talk with conversational agent interventions in collaborative learning settings. Comput. Educ. 87, 309\u2013325 (2015)","journal-title":"Comput. Educ."},{"key":"35_CR30","unstructured":"Tomar, G.S., Sankaranarayanan, S., Wang, X., Ros\u00e9, C.P.: Coordinating collaborative chat in massive open online courses. In: Proceedings of International Conference of the Learning Sciences, ICLS, vol. 1, pp. 607\u2013614 (2017)"}],"container-title":["Lecture Notes on Data Engineering and Communications Technologies","Advances in Intelligent Networking and Collaborative Systems"],"original-title":[],"link":[{"URL":"http:\/\/link.springer.com\/content\/pdf\/10.1007\/978-3-319-98557-2_35","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,7,6]],"date-time":"2025-07-06T15:13:37Z","timestamp":1751814817000},"score":1,"resource":{"primary":{"URL":"http:\/\/link.springer.com\/10.1007\/978-3-319-98557-2_35"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2018,8,26]]},"ISBN":["9783319985565","9783319985572"],"references-count":30,"URL":"https:\/\/doi.org\/10.1007\/978-3-319-98557-2_35","relation":{},"ISSN":["2367-4512","2367-4520"],"issn-type":[{"value":"2367-4512","type":"print"},{"value":"2367-4520","type":"electronic"}],"subject":[],"published":{"date-parts":[[2018,8,26]]},"assertion":[{"value":"INCoS","order":1,"name":"conference_acronym","label":"Conference Acronym","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"International Conference on Intelligent Networking and Collaborative Systems","order":2,"name":"conference_name","label":"Conference Name","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"Bratislava","order":3,"name":"conference_city","label":"Conference City","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"Slovakia","order":4,"name":"conference_country","label":"Conference Country","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"2018","order":5,"name":"conference_year","label":"Conference Year","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"5 September 2018","order":7,"name":"conference_start_date","label":"Conference Start Date","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"7 September 2018","order":8,"name":"conference_end_date","label":"Conference End Date","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"incos2018","order":10,"name":"conference_id","label":"Conference ID","group":{"name":"ConferenceInfo","label":"Conference Information"}}]}}