{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2024,9,5]],"date-time":"2024-09-05T18:57:23Z","timestamp":1725562643253},"publisher-location":"Berlin, Heidelberg","reference-count":13,"publisher":"Springer Berlin Heidelberg","isbn-type":[{"type":"print","value":"9783540222354"},{"type":"electronic","value":"9783540259701"}],"license":[{"start":{"date-parts":[[2004,1,1]],"date-time":"2004-01-01T00:00:00Z","timestamp":1072915200000},"content-version":"tdm","delay-in-days":0,"URL":"http:\/\/www.springer.com\/tdm"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2004]]},"DOI":"10.1007\/978-3-540-25970-1_3","type":"book-chapter","created":{"date-parts":[[2010,8,8]],"date-time":"2010-08-08T23:13:22Z","timestamp":1281309202000},"page":"33-48","source":"Crossref","is-referenced-by-count":0,"title":["Business Objectives as Drivers for Process Improvement: Practices and Experiences at Thales Naval The Netherlands (TNNL)"],"prefix":"10.1007","author":[{"given":"Jos J. M.","family":"Trienekens","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Rob J.","family":"Kusters","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Ben","family":"Rendering","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Kees","family":"Stokla","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"297","reference":[{"key":"3_CR1","doi-asserted-by":"publisher","first-page":"55","DOI":"10.1002\/(SICI)1099-1670(200003)5:1<55::AID-SPIP111>3.0.CO;2-X","volume":"5","author":"C. Debou","year":"2000","unstructured":"Debou, C., Kuntzmann-Combelles, A.: Linking Software Process Improvement to Business Strategies: Experiences from industry. Software Process: Improvement and Practice\u00a05, 55\u201364 (2000)","journal-title":"Software Process: Improvement and Practice"},{"key":"3_CR2","doi-asserted-by":"publisher","first-page":"177","DOI":"10.1023\/A:1013301503616","volume":"9","author":"K. Balla","year":"2001","unstructured":"Balla, K., Bemelmans, T., Kusters, R.J., Trienekens, J.J.M.: QMIM: Quality through Managed Improvement and Measurement: towards a phased development and implementation of a quality management system for a software company. Software Quality Journal\u00a09, 177\u2013193 (2001)","journal-title":"Software Quality Journal"},{"key":"3_CR3","doi-asserted-by":"publisher","first-page":"3","DOI":"10.1002\/spip.131","volume":"6","author":"F. Cattaneo","year":"2001","unstructured":"Cattaneo, F., Fuggetta, A., Sciutto, D.: Pursuing Coherence in Software Process Assessment and Improvement. Software Process Improvement and Practice\u00a06, 3\u201322 (2001)","journal-title":"Software Process Improvement and Practice"},{"key":"3_CR4","doi-asserted-by":"publisher","first-page":"243","DOI":"10.1023\/A:1025118811896","volume":"11","author":"D. Dawson","year":"2003","unstructured":"Dawson, D., O\u2019Neill, B.: Simple Metrics for Improving Software process Performance and Capability: A Case Study. Software Quality Journal\u00a011, 243\u2013258 (2003)","journal-title":"Software Quality Journal"},{"key":"3_CR5","unstructured":"International Organization for Standardization, \n                    \n                      http:\/\/www.iso.ch\/iso\/en\/iso9000-14000\/iso9000\/iso9000index.html"},{"key":"3_CR6","doi-asserted-by":"crossref","unstructured":"van Latum, F., van Solingen, R., Oivo, M., Hoisl, B., Rombach, D., Ruhe, G.: Adopting GQM-based measurement in an industrial environment. IEEE Software, 78\u201386 (1998)","DOI":"10.1109\/52.646887"},{"key":"3_CR7","unstructured":"Mellis, W.: Software quality management in turbulent times: are there alternatives to process oriented software quality management. Software Quality Journal, 277\u2013295 (2000)"},{"key":"3_CR8","series-title":"Lecture Notes in Computer Science","doi-asserted-by":"publisher","first-page":"72","DOI":"10.1007\/3-540-44895-0_6","volume-title":"Business Process Management","author":"D. Neiger","year":"2003","unstructured":"Neiger, D., Churilov, L.: Structuring Business Objectives: A Business Process Modeling Perspective. In: van der Aalst, W.M.P., ter Hofstede, A.H.M., Weske, M. (eds.) BPM 2003. LNCS, vol.\u00a02678, pp. 72\u201387. Springer, Heidelberg (2003)"},{"key":"3_CR9","doi-asserted-by":"crossref","unstructured":"Paulk, M.C.: How ISO9001 Compares With The CMM. IEEE Software, 74\u201383 (1995)","DOI":"10.1109\/52.363163"},{"key":"3_CR10","doi-asserted-by":"publisher","first-page":"965","DOI":"10.1016\/S0950-5849(00)00148-8","volume":"42","author":"R. Solingen van","year":"2000","unstructured":"van Solingen, R., Berghout, E., Kusters, R.J., Trienekens, J.J.M.: From process improvement to people improvement. Information and Software Technology\u00a042, 965\u2013971 (2000)","journal-title":"Information and Software Technology"},{"key":"3_CR11","volume-title":"The Goal\/Question\/Metric Method","author":"R. Solingen van","year":"1999","unstructured":"van Solingen, R., Berghout, E.: The Goal\/Question\/Metric Method. McGraw-Hill, New York (1999)"},{"key":"3_CR12","doi-asserted-by":"publisher","first-page":"227","DOI":"10.1002\/(SICI)1099-1670(199812)4:4<227::AID-SPIP106>3.0.CO;2-1","volume":"4","author":"D. Stelzer","year":"1998","unstructured":"Stelzer, D., Mellis, W.: Success Factors of Organizational Change in Software Process Improvement. Software Process: Improvement and Practice\u00a04, 227\u2013250 (1998)","journal-title":"Software Process: Improvement and Practice"},{"key":"3_CR13","doi-asserted-by":"publisher","first-page":"269","DOI":"10.1023\/A:1013715203889","volume":"9","author":"J.J.M. Trienekens","year":"2001","unstructured":"Trienekens, J.J.M., Kusters, R.J., Solingen, R.: Product Focused Software Process Improvement: Concepts and Experiences from Industry. Software Quality Journal\u00a09, 269\u2013281 (2001)","journal-title":"Software Quality Journal"}],"container-title":["Lecture Notes in Computer Science","Business Process Management"],"original-title":[],"language":"en","link":[{"URL":"http:\/\/link.springer.com\/content\/pdf\/10.1007\/978-3-540-25970-1_3","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2019,5,19]],"date-time":"2019-05-19T21:06:59Z","timestamp":1558300019000},"score":1,"resource":{"primary":{"URL":"http:\/\/link.springer.com\/10.1007\/978-3-540-25970-1_3"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2004]]},"ISBN":["9783540222354","9783540259701"],"references-count":13,"URL":"https:\/\/doi.org\/10.1007\/978-3-540-25970-1_3","relation":{},"ISSN":["0302-9743","1611-3349"],"issn-type":[{"type":"print","value":"0302-9743"},{"type":"electronic","value":"1611-3349"}],"subject":[],"published":{"date-parts":[[2004]]}}}