{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2024,9,5]],"date-time":"2024-09-05T19:43:07Z","timestamp":1725565387052},"publisher-location":"Berlin, Heidelberg","reference-count":5,"publisher":"Springer Berlin Heidelberg","isbn-type":[{"type":"print","value":"9783540225645"},{"type":"electronic","value":"9783540277798"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2004]]},"DOI":"10.1007\/978-3-540-27779-8_10","type":"book-chapter","created":{"date-parts":[[2010,9,15]],"date-time":"2010-09-15T20:16:34Z","timestamp":1284581794000},"page":"114-122","source":"Crossref","is-referenced-by-count":0,"title":["Avaya Interactive Dashboard (AID): An Interactive Tool for Mining the Avaya Problem Ticket Database"],"prefix":"10.1007","author":[{"given":"Ziyang","family":"Wang","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Amit","family":"Bagga","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"297","reference":[{"key":"10_CR1","doi-asserted-by":"crossref","unstructured":"Hristidis, V., Papakonstantinou, Y.: Discover: keyword search in relational database. In: Proc. 28th VLDB Conference (2002)","DOI":"10.1016\/B978-155860869-6\/50065-2"},{"key":"10_CR2","doi-asserted-by":"crossref","unstructured":"Jain, A., Murty, M., Flynn, P.: Data clustering: a review. ACM Computing Surveys\u00a031(3) (September 1999)","DOI":"10.1145\/331499.331504"},{"key":"10_CR3","unstructured":"Pai, V.S., Druschel, P., Zwaenepoel, W.: Flash: an efficient and portable web server. In: Proc. of the 1999 USENIX Annual Technical Conference (1999)"},{"key":"10_CR4","first-page":"313","volume-title":"Salton: The SMART Retrieval System: Experiments in Automatic Document Processing","author":"J. Rocchio","year":"1971","unstructured":"Rocchio, J.: Relevance feedback in information retrieval. In: Salton: The SMART Retrieval System: Experiments in Automatic Document Processing, vol.\u00a0ch.14, pp. 313\u2013323. Prentice-Hall, Englewood Cliffs (1971)"},{"key":"10_CR5","doi-asserted-by":"publisher","first-page":"974","DOI":"10.1126\/science.253.5023.974","volume":"253","author":"G. Salton","year":"1991","unstructured":"Salton, G.: Developments in automatic text retrieval. Science\u00a0253, 974\u2013979 (1991)","journal-title":"Science"}],"container-title":["Lecture Notes in Computer Science","Natural Language Processing and Information Systems"],"original-title":[],"link":[{"URL":"http:\/\/link.springer.com\/content\/pdf\/10.1007\/978-3-540-27779-8_10.pdf","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2020,11,19]],"date-time":"2020-11-19T04:20:19Z","timestamp":1605759619000},"score":1,"resource":{"primary":{"URL":"http:\/\/link.springer.com\/10.1007\/978-3-540-27779-8_10"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2004]]},"ISBN":["9783540225645","9783540277798"],"references-count":5,"URL":"https:\/\/doi.org\/10.1007\/978-3-540-27779-8_10","relation":{},"ISSN":["0302-9743","1611-3349"],"issn-type":[{"type":"print","value":"0302-9743"},{"type":"electronic","value":"1611-3349"}],"subject":[],"published":{"date-parts":[[2004]]}}}