{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2024,9,5]],"date-time":"2024-09-05T19:56:13Z","timestamp":1725566173484},"publisher-location":"Berlin, Heidelberg","reference-count":15,"publisher":"Springer Berlin Heidelberg","isbn-type":[{"type":"print","value":"9783540229162"},{"type":"electronic","value":"9783540300786"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2004]]},"DOI":"10.1007\/978-3-540-30078-6_29","type":"book-chapter","created":{"date-parts":[[2010,9,16]],"date-time":"2010-09-16T19:28:46Z","timestamp":1284665326000},"page":"172-177","source":"Crossref","is-referenced-by-count":1,"title":["Economies of Scale in e-Government: Time for Evidence"],"prefix":"10.1007","author":[{"given":"Enrico","family":"Ferro","sequence":"first","affiliation":[]},{"given":"Marco","family":"Cantanmessa","sequence":"additional","affiliation":[]},{"given":"Emilio","family":"Paolucci","sequence":"additional","affiliation":[]}],"member":"297","reference":[{"key":"29_CR1","series-title":"Lecture Notes in Computer Science","doi-asserted-by":"publisher","first-page":"129","DOI":"10.1007\/10929179_23","volume-title":"Electronic Government","author":"N.J. Adams","year":"2003","unstructured":"Adams, N.J., Haston, S., Gillespie, N., Macintosh, A.: Conventional and Electronic Service Delivery within Public Authorities: The Issues and Lessons from the Private Sector. In: Traunm\u00fcller, R. (ed.) EGOV 2003. LNCS, vol.\u00a02739, pp. 129\u2013134. Springer, Heidelberg (2003)"},{"issue":"6","key":"29_CR2","doi-asserted-by":"publisher","first-page":"453","DOI":"10.1108\/09604520310506513","volume":"13","author":"J. Buckley","year":"2003","unstructured":"Buckley, J.: E-service quality and the public sector. Managing Service Quality\u00a013(6), 453, 10 (2003)","journal-title":"Managing Service Quality"},{"key":"29_CR3","first-page":"604","volume":"1","author":"M. Cantamessa","year":"2003","unstructured":"Cantamessa, M., Ferro, E., Paolucci, E.: E-Government Benchmarking: A Regional Experience. Building the Knowledge Economy\u00a01, 604\u2013610 (2003)","journal-title":"Building the Knowledge Economy"},{"key":"29_CR4","unstructured":"Dawe, S.: The Future of e-Government Center for Technology in Government, University at Albany (2002)"},{"key":"29_CR5","series-title":"Lecture Notes in Computer Science","doi-asserted-by":"publisher","first-page":"161","DOI":"10.1007\/10929179_30","volume-title":"Electronic Government","author":"J. Gamper","year":"2003","unstructured":"Gamper, J., Augsten, N.: The Role of Web Services in Digital Government. In: Traunm\u00fcller, R. (ed.) EGOV 2003. LNCS, vol.\u00a02739, pp. 161\u2013166. Springer, Heidelberg (2003)"},{"key":"29_CR6","doi-asserted-by":"crossref","DOI":"10.1007\/978-1-4471-0511-4","volume-title":"Managing Electronic Services: A Public Sector Perspective","author":"A. Gr\u00f6nlund","year":"2000","unstructured":"Gr\u00f6nlund, A.: Managing Electronic Services: A Public Sector Perspective. Springer, Heidelberg (2000) ISSN 1439-9245"},{"key":"29_CR7","doi-asserted-by":"crossref","unstructured":"Folz, D.H.: Service Quality and Benchmarking the Performance of Municipal Services. Public Administration Review (2004)","DOI":"10.1111\/j.1540-6210.2004.00362.x"},{"key":"29_CR8","volume-title":"Survey Research Methods","author":"Fowler","year":"1993","unstructured":"Fowler, Fowler: Survey Research Methods. Sage Publications, Thousand Oaks (1993)"},{"key":"29_CR9","doi-asserted-by":"crossref","unstructured":"Leenes, R., Svensson, J.: Size Matters - Electronic Service Delivery by Municipalities? In: EGovernment Conference 2002 Aix-en-Provence (2002)","DOI":"10.1007\/978-3-540-46138-8_23"},{"key":"29_CR10","first-page":"11","volume-title":"Proceedings of the XIV. IFIP World Computer Congress","author":"R. Traunm\u00fcller","year":"1996","unstructured":"Traunm\u00fcller, R., Lenk, K.: New Public Management and Enabling Technologies. In: Proceedings of the XIV. IFIP World Computer Congress, pp. 11\u201318. Chapman & Hall, London (1996)"},{"key":"29_CR11","volume-title":"Electronic Business Invading the Public Sector: Considerations on Change and Design","author":"R. Traunm\u00fcller","year":"2001","unstructured":"Traunm\u00fcller, R., Wimmer, M.: Electronic Business Invading the Public Sector: Considerations on Change and Design. IEEE, Los Alamitos (2001)"},{"issue":"1","key":"29_CR12","doi-asserted-by":"publisher","first-page":"15","DOI":"10.1111\/j.1540-6210.2004.00343.x","volume":"64","author":"D.M. West","year":"2004","unstructured":"West, D.M.: E-Government and the Transformation of Service Delivery and Citizen Attitudes. Public Administration Review\u00a064(1), 15 (2004)","journal-title":"Public Administration Review"},{"key":"29_CR13","unstructured":"Wimmer, M.: Moving towards a holistic approach to design socio-technical systems. In: (IDIMT), Zadov, Czech Republic, pp. 111\u2013124 (2000)"},{"key":"29_CR14","unstructured":"The role of eGovernment for Europe\u2019s Future European Commission (2003)"},{"key":"29_CR15","unstructured":"CAP Gemini, Online Availability of Public Services: How is Europe Progressing. European Commission DG Info-Society 2003"}],"container-title":["Lecture Notes in Computer Science","Electronic Government"],"original-title":[],"link":[{"URL":"http:\/\/link.springer.com\/content\/pdf\/10.1007\/978-3-540-30078-6_29.pdf","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2020,11,19]],"date-time":"2020-11-19T04:39:39Z","timestamp":1605760779000},"score":1,"resource":{"primary":{"URL":"http:\/\/link.springer.com\/10.1007\/978-3-540-30078-6_29"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2004]]},"ISBN":["9783540229162","9783540300786"],"references-count":15,"URL":"https:\/\/doi.org\/10.1007\/978-3-540-30078-6_29","relation":{},"ISSN":["0302-9743","1611-3349"],"issn-type":[{"type":"print","value":"0302-9743"},{"type":"electronic","value":"1611-3349"}],"subject":[],"published":{"date-parts":[[2004]]}}}