{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,3,27]],"date-time":"2025-03-27T14:48:09Z","timestamp":1743086889025,"version":"3.40.3"},"publisher-location":"Berlin, Heidelberg","reference-count":56,"publisher":"Springer Berlin Heidelberg","isbn-type":[{"type":"print","value":"9783540733300"},{"type":"electronic","value":"9783540733317"}],"license":[{"start":{"date-parts":[[2007,1,1]],"date-time":"2007-01-01T00:00:00Z","timestamp":1167609600000},"content-version":"tdm","delay-in-days":0,"URL":"http:\/\/www.springer.com\/tdm"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2007]]},"DOI":"10.1007\/978-3-540-73331-7_5","type":"book-chapter","created":{"date-parts":[[2007,8,23]],"date-time":"2007-08-23T15:54:31Z","timestamp":1187884471000},"page":"42-51","source":"Crossref","is-referenced-by-count":1,"title":["Embodied Virtual Agents: An Affective and Attitudinal Approach of the Effects on Man-Machine Stickiness in a Product\/Service Discovery"],"prefix":"10.1007","author":[{"given":"Pablo Lambert","family":"de Diesbach","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"David F.","family":"Midgley","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"297","reference":[{"key":"5_CR1","first-page":"124","volume-title":"Handbook of Consumer Behavior","author":"B. Richard","year":"1991","unstructured":"Richard, B.: The role of psychophysiology in consumer research. In: Robertson, R., Kassarjian, H. (eds.) Handbook of Consumer Behavior, pp. 124\u2013161. Prentice Hall, Englewood Cliffs (1991)"},{"key":"5_CR2","doi-asserted-by":"publisher","first-page":"375","DOI":"10.2307\/3150979","volume":"18","author":"R. Bagozzi","year":"1981","unstructured":"Bagozzi, R., Yi, Y.: Evaluating structural equation models with unobservable variables and measurement errors: A comment. Journal of Marketing Research\u00a018, 375\u2013381 (1981)","journal-title":"Journal of Marketing Research"},{"key":"5_CR3","doi-asserted-by":"publisher","first-page":"184","DOI":"10.1177\/0092070399272005","volume":"27","author":"R. Bagozzi","year":"1999","unstructured":"Bagozzi, R., Gopinath, M., Nyer, P.: The role of emotions in marketing. Journal of the Academy of Marketing Science\u00a027, 184\u2013206 (1999)","journal-title":"Journal of the Academy of Marketing Science"},{"key":"5_CR4","unstructured":"Rajeev, B.: The Role of Affect in Consumer Behavior, Robert, P., Wayne, H., William, W. (eds.), pp.17\u201352 (1986)"},{"key":"5_CR5","volume-title":"Advertising Management","author":"B. Rajeev","year":"2002","unstructured":"Rajeev, B., John, M., David, A.: Advertising Management. Prentice Hall, Englewood Cliffs (2002)"},{"key":"5_CR6","volume-title":"Advertising and promotion: An integrated marketing communications perspective","author":"B. George","year":"1998","unstructured":"George, B., Michael, B.: Advertising and promotion: An integrated marketing communications perspective. McGraw Hill, New York (1998)"},{"key":"5_CR7","unstructured":"Bjorn, B., Judee, B., Carl, C., Joseph, B., Magnus, L.: The impact of Anthropomorphic interfaces on influence, understanding, and credibility, (Hawaii International Conference on Computer and Systems Sciences, Maui, HI, &) Journal of Consumer Research, 14 (2001)"},{"key":"5_CR8","unstructured":"Timothy, B.: Relational agents, Effective change through human-computer relationships, PhD Dissertation, MIT, Medialab, p. 284 (2003)"},{"key":"5_CR9","doi-asserted-by":"publisher","first-page":"69","DOI":"10.2307\/1251871","volume":"54","author":"B.M. Jo","year":"1990","unstructured":"Jo, B.M.: Evaluating service encounters: The effects of physical surroundings and employee responses. Journal of Marketing\u00a054, 69\u201392 (1990)","journal-title":"Journal of Marketing"},{"key":"5_CR10","first-page":"57","volume":"58","author":"B.M. Jo","year":"1992","unstructured":"Jo, B.M.: Servicescapes: The impact of physical surroundings on customers and employees. Journal of Marketing\u00a058, 57\u201371 (1992)","journal-title":"Journal of Marketing"},{"issue":"2","key":"5_CR11","doi-asserted-by":"crossref","first-page":"161","DOI":"10.1016\/j.ijhcs.2004.11.002","volume":"62","author":"B. Scott","year":"2005","unstructured":"Scott, B., Clifford, N., Kevin, H.: Computers that care: investigating the effects of orientation of emotion exhibited by an embodied computer agent, International Journal of Human-Computer Studies, 62(2), 161\u2013178 (2005)","journal-title":"International Journal of Human-Computer Studies"},{"issue":"1\/2","key":"5_CR12","doi-asserted-by":"crossref","first-page":"35","DOI":"10.2501\/JAR-40-1-2-35-42","volume":"40","author":"G.C. Bruner","year":"2000","unstructured":"Bruner, G.C., Kumar, A.: Web commercials and advertising hierarchy-of-effects. Journal of Advertising Research\u00a040(1\/2), 35\u201342 (2000)","journal-title":"Journal of Advertising Research"},{"issue":"3","key":"5_CR13","doi-asserted-by":"publisher","first-page":"249","DOI":"10.1509\/jmkr.40.3.249.19241","volume":"40","author":"R.E. Bucklin","year":"2003","unstructured":"Bucklin, R.E., Sismeiro, C.: A model of web site browsing behavior estimated on clickstream data (working paper 2002, et). Journal of Marketing Research\u00a040(3), 249\u2013267 (2003)","journal-title":"Journal of Marketing Research"},{"key":"5_CR14","unstructured":"Qimei, C., William, W.: Attitude toward the site, Journal of Advertising Research, 27\u201337 (October 1999)"},{"issue":"1","key":"5_CR15","first-page":"14","volume":"2","author":"C.Y. Jyun","year":"2001","unstructured":"Jyun, C.Y., Gordon, M., Franck, B.: The effects of Anthropomorphic Agents on advertising effectiveness and the mediating role of presence. Journal of Interactive Advertising\u00a02(1), 14 Fall (2001)","journal-title":"Journal of Interactive Advertising"},{"issue":"1","key":"5_CR16","doi-asserted-by":"crossref","first-page":"57","DOI":"10.2307\/41166111","volume":"44","author":"C. Tim","year":"2001","unstructured":"Tim, C., Timothy, D., Alopi, L., David, M.: E-Business: Revolution, Evolution or Hype? California Management Review\u00a044(1), 57\u201386 (2001)","journal-title":"California Management Review"},{"key":"5_CR17","doi-asserted-by":"crossref","first-page":"71","DOI":"10.1177\/076737018900400404","volume":"4","author":"C. Derbaix","year":"1989","unstructured":"Derbaix, C., Pham, M.: Pour un d\u00e9veloppement des mesures de l\u2019affectif en marketing: synth\u00e8se des pr\u00e9-requis. Recherches et Applications en Marketing\u00a04, 71\u201387 (1989)","journal-title":"Recherches et Applications en Marketing"},{"issue":"2","key":"5_CR18","doi-asserted-by":"publisher","first-page":"325","DOI":"10.1016\/0167-4870(91)90019-P","volume":"12","author":"D. Christian","year":"1991","unstructured":"Christian, D., Michel, P.: Affective reactions to consumption situations: A pilot investigation. Journal of Economic Psychology\u00a012(2), 325\u2013365 (1991)","journal-title":"Journal of Economic Psychology"},{"issue":"4","key":"5_CR19","doi-asserted-by":"publisher","first-page":"470","DOI":"10.2307\/3152182","volume":"32","author":"C. Derbaix","year":"1995","unstructured":"Derbaix, C.: The impact of affective reactions on attitudes toward the advertisement and the brand. Journal of Marketing Research\u00a032(4), 470\u2013479 (1995)","journal-title":"Journal of Marketing Research"},{"key":"5_CR20","unstructured":"Diesbach-Lambert, P.B.: Ambiance factors and approach behaviors in the e-commerce: A theoretical framework for capturing the effects of music and colour. In: Edwards, S. (ed.) Proceedings 1st Experiential E-commerce Conference, Michigan St.Univ. p. 14 (2001)"},{"key":"5_CR21","unstructured":"Diesbach-Lambert, P.B.: Ambience factors, emotions and web-user behavior: A model integrating an affective and symbolical approach. In: Gallopel, K., Maille, V., Rieunier, S. (eds.) 1st Colloquium on Sensorial Marketing, CERAM, Nice, p. 19 (2002)"},{"key":"5_CR22","first-page":"20","volume-title":"Online immersion and emotional reactions online: proposal of an integrative model","author":"P.B. Diesbach","year":"2004","unstructured":"Diesbach, P.B., Jeandrain, A.C.: Online immersion and emotional reactions online: proposal of an integrative model, p. 20. Asian ACR, Seoul (2004)"},{"key":"5_CR23","unstructured":"Diesbach, P.B.: Virtual agents and brand website stickiness, PhD Dissertation, IAE Aix-en-Provence\/ESSEC, p. 684 (October 2006)"},{"key":"5_CR24","unstructured":"Diesbach, P.B., Galan, J.P.: L\u2019agent virtuel incarn\u00e9 dans la distribution en ligne: cadre th\u00e9orique et revue de litt\u00e9rature, Lemoine, J.F. (ed.) Univ. of Nantes, p. 24, (September 2006)"},{"key":"5_CR25","unstructured":"Judith, D.: Mediated faces, in Cognitive Technology: Instruments of Mind, In: Beynon, M., Nehaniv, C.L., Dautenhahn, K. (eds.) Proceedings of the 4th International Conference, CI 2001, Warwick, UK, p. 18 (August 2001a)"},{"key":"5_CR26","first-page":"296","volume-title":"The Robot in the Garden, Ken Goldberg","author":"D. Judith","year":"2001","unstructured":"Judith, D.: Being real: Questions of Tele-Identity. In: The Robot in the Garden, Ken Goldberg, pp. 296\u2013311. MIT Press, Cambridge, MA (2001b)"},{"key":"5_CR27","unstructured":"Figueiredo de, J., Finding sustainable profitability in electronic commerce. In: Brynjolfsson E., Urban G., Strategies for E-business success, pp.7\u201333, 300, MIT Press (2001)"},{"key":"5_CR28","first-page":"237","volume":"2","author":"G. Andrea","year":"1995","unstructured":"Andrea, G.: Evolution of retail categories - an explanation from consumer\u2019s point of view. European Advances in Consumer Research\u00a02, 237\u2013245 (1995)","journal-title":"European Advances in Consumer Research"},{"key":"5_CR29","first-page":"304","volume":"3","author":"A. Groeppel-Klein","year":"1997","unstructured":"Groeppel-Klein, A.: The influence of the dominance perceived at the point of sale on the price-assessment. European Advances in Consumer Research\u00a03, 304\u2013311 (1997)","journal-title":"European Advances in Consumer Research"},{"key":"5_CR30","unstructured":"Groeppel-Klein, A., Thelen, E., Zandretter, C.: The Impact of Shopping Motives on Store Assessment, vol.\u00a04, pp. 63\u201376. European ACR, Provo, UT (1999)"},{"key":"5_CR31","unstructured":"Andrea, G.-K.: Findings of environmental psychology for differentiation strategies in international retailing. In: Yves, D. (ed.) International Marketing: New frontiers and new tendencies, pp. 489\u2013504, (& EIASM Seminar, Brussels 2000) (1998)"},{"key":"5_CR32","unstructured":"Donna, H., Thomas, N., Patrali, C.: Commercial scenarios for the Web: Opportunities and challenges, Journal of Computer-Mediated Communication, Special Issue on Electronic Commerce, p. 20 (1995) \n                    \n                      jcmc.huji.ac.il.volI\/issue3\/hoffman.html"},{"key":"5_CR33","doi-asserted-by":"publisher","first-page":"50","DOI":"10.2307\/1251841","volume":"60","author":"H. Donna","year":"1996","unstructured":"Donna, H., Thomas, N.: Marketing in Hypermedia computer-mediated environments: Conceptual foundations. Journal of Marketing\u00a060, 50\u201368 (1996a)","journal-title":"Journal of Marketing"},{"key":"5_CR34","unstructured":"Donna, H., Thomas, N.: A new marketing paradigm for electronic commerce, Working Paper & Special Issue on Electronic Commerce, The Information Society (1996b), \n                    \n                      http:\/\/www2000.ogsm.Vanderbilt.edu\/novak\/new.marketing.paradigm.html"},{"issue":"7","key":"5_CR35","doi-asserted-by":"publisher","first-page":"37","DOI":"10.1145\/1005817.1005818","volume":"47","author":"H. Donna","year":"2004","unstructured":"Donna, H., Thomas, N., Alladi, V.: Has the internet become indispensable? Communications of the ACM\u00a047(7), 37\u201342 (2004)","journal-title":"Communications of the ACM"},{"key":"5_CR36","unstructured":"Joseph, J.: Stickiness: A Ludicrous Metric, Avril (2002) (site \n                    \n                      http:\/\/www.mediapost.com\/Admire\/AdClickThru.cfm?AutoNumID=4247\n                    \n                    \n                  )"},{"key":"5_CR37","unstructured":"David, J.: Internet Retailing, ADMAP, In: Proceedings of the 6th ESOMAR International Automotive Marketing Conference, Lausanne, pp. 42\u201344 (July 2000)"},{"issue":"2","key":"5_CR38","first-page":"113","volume":"16","author":"J. Kellaris","year":"1987","unstructured":"Kellaris, J., Cox, A.: The effects of background music in advertising: a reassessment. Journal of Consumer Research\u00a016(2), 113\u2013118 (1987)","journal-title":"Journal of Consumer Research"},{"issue":"4","key":"5_CR39","doi-asserted-by":"publisher","first-page":"114","DOI":"10.2307\/1252223","volume":"57","author":"J. Kellaris","year":"1993","unstructured":"Kellaris, J., Cox, A., Cox, D.: The effects of background music on ad processing: a contingency explanation. Journal of Marketing\u00a057(4), 114\u2013125 (1993)","journal-title":"Journal of Marketing"},{"issue":"5","key":"5_CR40","doi-asserted-by":"publisher","first-page":"501","DOI":"10.1002\/(SICI)1520-6793(199608)13:5<501::AID-MAR4>3.0.CO;2-D","volume":"13","author":"K. James","year":"1996","unstructured":"James, K., Susan, P.M.: Shaping time perceptions with background music: The effect of congruity and arousal on estimates of ad durations. Psychology and Marketing\u00a013(5), 501\u2013515 (1996)","journal-title":"Psychology and Marketing"},{"key":"5_CR41","doi-asserted-by":"crossref","first-page":"119","DOI":"10.1016\/S0953-5438(01)00053-4","volume":"14","author":"K. Jonathan","year":"2002","unstructured":"Jonathan, K., Yongme, M., Rosalind, P.: This computer responds to user frustration: Theory, design and results. Interacting with Computers\u00a014, 119\u2013140 (2002)","journal-title":"Interacting with Computers"},{"key":"5_CR42","doi-asserted-by":"publisher","first-page":"161","DOI":"10.1086\/209249","volume":"18","author":"D.J. MacInnis","year":"1991","unstructured":"MacInnis, D.J., Park, C.W.: The Differential Role of Characteristics of Music on High and Low Involvement Consumers\u2019 Processing of Ads. Journal of Consumer Research\u00a018, 161\u2013173 (1991)","journal-title":"Journal of Consumer Research"},{"key":"5_CR43","first-page":"221","volume-title":"Environmental Psychology","author":"A. Mehrabian","year":"1974","unstructured":"Mehrabian, A., Russell, J.: Environmental Psychology, p. 221. MIT Press, Cambridge, MA (1974)"},{"key":"5_CR44","first-page":"717","volume":"46","author":"M. Albert","year":"1978","unstructured":"Albert, M.: Characteristic individual reactions to preferred and unpreferred environments. Journal of Personality and Social Psychology\u00a046, 717\u2013731 (1978)","journal-title":"Journal of Personality and Social Psychology"},{"key":"5_CR45","unstructured":"Morkes, J., Flister, E.: Intuitive software, R&D Magazine, 66\u201369 (June 1999)"},{"key":"5_CR46","first-page":"395","volume":"14","author":"M. John","year":"1999","unstructured":"John, M., Kernal Hadyn, K., Clifford, N.: Effects of humor in task-oriented human-computer interaction and computer-mediated communication. HCI\u00a014, 395\u2013435 (1999)","journal-title":"HCI"},{"key":"5_CR47","unstructured":"Notebaert, J.F.: La cr\u00e9ation d\u2019une relation entre le distributeur et le consommateur: une application au commerce \u00e9lectronique, PhD thesis, p. 347 (November 2005)"},{"key":"5_CR48","unstructured":"Jean-Fran\u00e7ois, N.: La cr\u00e9ation d\u2019un lien social via internet, in 5\u00e8me Journ\u00e9e nantaise de E-Marketing, Lemoine, J.-F. (ed.) Universit\u00e9 de Nantes (September 2006)"},{"key":"5_CR49","unstructured":"Martin, O., Jeff, M.: Capturing the consumer: ensuring website stickiness, ADMAP World Advertising Research Center, pp. 21\u201324 (August 2000)"},{"key":"5_CR50","first-page":"11","volume":"23","author":"P.C. Whan","year":"1986","unstructured":"Whan, P.C., Mark, Y.S.: Consumer response to Television commercials. Journal of Consumer Research\u00a023, 11\u201334 (1986)","journal-title":"Journal of Consumer Research"},{"key":"5_CR51","first-page":"292","volume-title":"Affective computing","author":"P. Rosalind","year":"1998","unstructured":"Rosalind, P.: Affective computing, p. 292. MIT Press, Cambridge, MA (1998)"},{"key":"5_CR52","doi-asserted-by":"crossref","unstructured":"Rosalind, P., Jennifer, H.: Affective Wearables, MIT Medialab Technical Report n. 467; and in Personal Technologies, 1, pp. 231\u2013240 (1997)","DOI":"10.1007\/BF01682026"},{"key":"5_CR53","unstructured":"Rosalind, P., Jonathan, K.: Computers that recognize and respond to user emotion, MIT Medialab Tech Report n.538; and in Interacting with Computers (2001)"},{"key":"5_CR54","unstructured":"Patricia, S.: Influence de la musique sur les comportements des acheteurs en grandes surfaces de vente, PhD thesis, Universit\u00e9 de Rennes I, p. 638 (1994)"},{"key":"5_CR55","doi-asserted-by":"crossref","unstructured":"Julie, S., Gordon II, B., Anand, K.: Webpage background and viewers attitude, Journal of Advertising Research, 29\u201334 (April 2000)","DOI":"10.2501\/JAR-40-1-2-29-34"},{"key":"5_CR56","first-page":"336","volume-title":"Convergence Marketing, Strategies for reaching the new hybrid consumer","author":"W. Yoram","year":"2002","unstructured":"Yoram, W., Vijay, M., Robert, G.: Convergence Marketing, Strategies for reaching the new hybrid consumer, p. 336. Prentice Hall, Englewood Cliffs (2002)"}],"container-title":["Lecture Notes in Computer Science","Engineering Psychology and Cognitive Ergonomics"],"original-title":[],"language":"en","link":[{"URL":"http:\/\/link.springer.com\/content\/pdf\/10.1007\/978-3-540-73331-7_5","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2020,2,22]],"date-time":"2020-02-22T21:37:16Z","timestamp":1582407436000},"score":1,"resource":{"primary":{"URL":"http:\/\/link.springer.com\/10.1007\/978-3-540-73331-7_5"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2007]]},"ISBN":["9783540733300","9783540733317"],"references-count":56,"URL":"https:\/\/doi.org\/10.1007\/978-3-540-73331-7_5","relation":{},"ISSN":["0302-9743","1611-3349"],"issn-type":[{"type":"print","value":"0302-9743"},{"type":"electronic","value":"1611-3349"}],"subject":[],"published":{"date-parts":[[2007]]}}}