{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2024,9,4]],"date-time":"2024-09-04T22:53:00Z","timestamp":1725490380318},"publisher-location":"Berlin, Heidelberg","reference-count":35,"publisher":"Springer Berlin Heidelberg","isbn-type":[{"type":"print","value":"9783540748113"},{"type":"electronic","value":"9783540748120"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"DOI":"10.1007\/978-3-540-74812-0_2","type":"book-chapter","created":{"date-parts":[[2007,8,29]],"date-time":"2007-08-29T10:19:58Z","timestamp":1188382798000},"page":"15-31","source":"Crossref","is-referenced-by-count":3,"title":["Alternative Dispute Resolution Based on the Storytelling Technique"],"prefix":"10.1007","author":[{"given":"Pedro","family":"Antunes","sequence":"first","affiliation":[]},{"given":"Sara","family":"Relvas","sequence":"additional","affiliation":[]},{"given":"Marcos","family":"Borges","sequence":"additional","affiliation":[]}],"member":"297","reference":[{"key":"2_CR1","doi-asserted-by":"publisher","first-page":"261","DOI":"10.1002\/crq.25","volume":"20","author":"A. Hammond","year":"2003","unstructured":"Hammond, A.: How Do You Write \u201dYes\u201d?: A Study on the Effectiveness of Online Dispute Resolution. Conflict Resolution Quarterly\u00a020, 261\u2013286 (2003)","journal-title":"Conflict Resolution Quarterly"},{"key":"2_CR2","volume-title":"Online Dispute Resolution: The State of the Art and the Issues","author":"T. Schultz","year":"2001","unstructured":"Schultz, T., Kaufmann-Kohler, G., Bonnet, V.: Online Dispute Resolution: The State of the Art and the Issues. Universit\u00e9 de Gen\u00e9ve, Gen\u00e9ve (2001)"},{"key":"2_CR3","unstructured":"Goodman, J.: The Pros and Cons of Online Dispute Resolution: An Assessment of Cybermediation Websites. Duke Law & Technology Review 4 (2003)"},{"key":"2_CR4","doi-asserted-by":"publisher","first-page":"42","DOI":"10.1016\/j.clsr.2006.11.002","volume":"23","author":"Z. Tang","year":"2007","unstructured":"Tang, Z.: An Effective Dispute Resolution System for Electronic Consumer Contracts. Computer Law & Security Report\u00a023, 42\u201352 (2007)","journal-title":"Computer Law & Security Report"},{"key":"2_CR5","volume-title":"Issues as Elements of Information Systems","author":"W. Kunz","year":"1970","unstructured":"Kunz, W., Rittel, H.: Issues as Elements of Information Systems. Institute of Urban and Regional Development, University of California at Berkeley (1970)"},{"key":"2_CR6","doi-asserted-by":"publisher","first-page":"221","DOI":"10.1007\/s10726-006-9019-9","volume":"15","author":"M. Borges","year":"2006","unstructured":"Borges, M., Pino, J., Araujo, R.: Common Context for Decisions and Their Implementations. Group Decision and Negotiation\u00a015, 221\u2013242 (2006)","journal-title":"Group Decision and Negotiation"},{"key":"2_CR7","doi-asserted-by":"publisher","first-page":"416","DOI":"10.1007\/s007790200046","volume":"6","author":"F. Decortis","year":"2002","unstructured":"Decortis, F., Rizzo, A.: New Active Tools for Supporting Narrative Structures. Personal and Ubiquitous Computing\u00a06, 416\u2013429 (2002)","journal-title":"Personal and Ubiquitous Computing"},{"key":"2_CR8","doi-asserted-by":"publisher","first-page":"17","DOI":"10.1145\/1026633.1026638","volume-title":"Proceedings of the 1st ACM Workshop on Story Representation, Mechanism and Context","author":"P. Appan","year":"2004","unstructured":"Appan, P., Sundaram, H., Birchfield, D.: Communicating Everyday Experiences. In: Proceedings of the 1st ACM Workshop on Story Representation, Mechanism and Context, pp. 17\u201324. ACM Press, New York, USA (2004)"},{"key":"2_CR9","series-title":"Lecture Notes in Computer Science","doi-asserted-by":"publisher","first-page":"216","DOI":"10.1007\/11560296_17","volume-title":"Groupware: Design, Implementation, and Use","author":"N. Carminatti","year":"2005","unstructured":"Carminatti, N., Borges, M., Gomes, J.: Collective Knowledge Recall: Benefits and Drawbacks. In: Fuk\u015b, H., Lukosch, S., Salgado, A.C. (eds.) CRIWG 2005. LNCS, vol.\u00a03706, pp. 216\u2013231. Springer, Heidelberg (2005)"},{"key":"2_CR10","first-page":"8","volume":"C85","author":"EU Opinion of the European Economic and Social Committee on the Green Paper on Alternative Resolution in Civil and Commercial Law","year":"2003","unstructured":"EU Opinion of the European Economic and Social Committee on the Green Paper on Alternative Resolution in Civil and Commercial Law. Official Journal of the European Union C85, 8\u201313 (2003)","journal-title":"Official Journal of the European Union"},{"key":"2_CR11","unstructured":"Bonnet, V., Boudaoud, K., Gagnebin, G., Harms, J., Schultz, T.: Online Dispute Resolution Systems as Web Services. ICFAI Journal of Alternative Dispute Resolution\u00a03 (2004)"},{"key":"2_CR12","doi-asserted-by":"publisher","first-page":"5","DOI":"10.1023\/A:1008752727069","volume":"10","author":"P. Antunes","year":"2001","unstructured":"Antunes, P., Ho, T.: The Design of a GDSS Meeting Preparation Tool. Group Decision and Negotiation\u00a010, 5\u201325 (2001)","journal-title":"Group Decision and Negotiation"},{"key":"2_CR13","first-page":"287","volume":"10","author":"A. Lodder","year":"2005","unstructured":"Lodder, A., Zeleznikow, J.: Developing an Online Dispute Resolution Environment: Dialogue Tools and Negotiation Support Systems in a Three-Step Model. Harvard Negotiation Law Review\u00a010, 287\u2013336 (2005)","journal-title":"Harvard Negotiation Law Review"},{"key":"2_CR14","doi-asserted-by":"publisher","first-page":"287","DOI":"10.1002\/(SICI)1098-237X(200005)84:3<287::AID-SCE1>3.0.CO;2-A","volume":"84","author":"R. Driver","year":"1998","unstructured":"Driver, R., Newton, P., Osborne, J.: Establishing the Norms of Scientific Argumentation in Classroom. Science Education\u00a084, 287\u2013312 (1998)","journal-title":"Science Education"},{"key":"2_CR15","volume-title":"Economy and Society","author":"M. Weber","year":"1978","unstructured":"Weber, M.: Economy and Society. University of California Press, Berkeley (1978)"},{"key":"2_CR16","volume-title":"The Uses of Argument","author":"S. Toulmin","year":"1958","unstructured":"Toulmin, S.: The Uses of Argument. Cambridge University Press, Cambridge (1958)"},{"key":"2_CR17","doi-asserted-by":"publisher","first-page":"1","DOI":"10.1002\/int.20187","volume":"22","author":"C. Reed","year":"2007","unstructured":"Reed, C., Grasso, F.: Recent Advances in Computational Models of Natural Argument. International Journal of Intelligent Systems\u00a022, 1\u201315 (2007)","journal-title":"International Journal of Intelligent Systems"},{"key":"2_CR18","doi-asserted-by":"publisher","first-page":"89","DOI":"10.1023\/A:1023016804379","volume":"12","author":"Y. Yuan","year":"2003","unstructured":"Yuan, Y., Head, M.: The Effects of Multimedia Communication on Web-Based Negotiation. Group Decision and Negotiation\u00a012, 89\u2013109 (2003)","journal-title":"Group Decision and Negotiation"},{"key":"2_CR19","doi-asserted-by":"publisher","first-page":"153","DOI":"10.1023\/A:1008325826599","volume":"7","author":"A. Stranieri","year":"1999","unstructured":"Stranieri, A., Zeleznikow, J., Gawler, M., Lewis, B.: A Hybrid-Neural Approach to the Automation of Legal Reasoning in the Discretionary Domain of Family Law in Australia. Artificial Intelligence and Law\u00a07, 153\u2013183 (1999)","journal-title":"Artificial Intelligence and Law"},{"key":"2_CR20","unstructured":"M\u00e4rker, O., Schmidt-Belz, B.: Online Mediation for Urban and Regional Planning. In: M\u00e4rker, O., Schmidt-Belz, B. (eds.) Computer Science for Environmental Protection 2000, Marburg (2000)"},{"key":"2_CR21","doi-asserted-by":"publisher","first-page":"259","DOI":"10.1016\/S0306-4379(01)00020-5","volume":"26","author":"N. Karacapilidis","year":"2001","unstructured":"Karacapilidis, N., Papadias, D.: Computer Supported Argumentation and Collaboration Decision Making: The Hermes System. Information Systems\u00a026, 259\u2013277 (2001)","journal-title":"Information Systems"},{"key":"2_CR22","doi-asserted-by":"publisher","first-page":"303","DOI":"10.1145\/58566.59297","volume":"6","author":"J. Conklin","year":"1988","unstructured":"Conklin, J., Begeman, M.: Gibis: A Hypertext Tool for Exploratory Policy Discussion. ACM Transactions on Office Information Systems\u00a06, 303\u2013331 (1988)","journal-title":"ACM Transactions on Office Information Systems"},{"key":"2_CR23","first-page":"203","volume":"19","author":"W. Rehg","year":"2005","unstructured":"Rehg, W., McBurney, P., Parsons, S.: Computer Decision-Support Systems for Public Argumentation: Assessing Deliberative Legitimacy. Artificial Intelligence & Society\u00a019, 203\u2013229 (2005)","journal-title":"Artificial Intelligence & Society"},{"key":"2_CR24","unstructured":"Guerrero, L., Pino, J.: Preparing Decision Meetings at a Large Organization. In: IFIP WG 8.3 Open Conference on Decision Making and Decision Support in the Internet Age, Cork, Ireland, pp. 85\u201395 (2002)"},{"key":"2_CR25","volume-title":"Computers as Theatre","author":"B. Laurel","year":"1991","unstructured":"Laurel, B.: Computers as Theatre. Addison-Wesley, Reading (1991)"},{"key":"2_CR26","doi-asserted-by":"publisher","first-page":"416","DOI":"10.1007\/s007790200046","volume":"6","author":"F. Decortis","year":"2002","unstructured":"Decortis, F., Rizzo, A.: New Active Tools for Supporting Narrative Structures. Personal and Ubiquitous Computing\u00a06, 416\u2013429 (2002)","journal-title":"Personal and Ubiquitous Computing"},{"key":"2_CR27","doi-asserted-by":"publisher","first-page":"494","DOI":"10.1108\/02621719710169585","volume":"16","author":"S. Morgan","year":"1997","unstructured":"Morgan, S., Dennehy, R.: The Power of Organizational Storytelling: A Management Development Perspective. Journal of Management Development\u00a016, 494\u2013501 (1997)","journal-title":"Journal of Management Development"},{"key":"2_CR28","doi-asserted-by":"crossref","unstructured":"Denning, S.: The Leader\u2019s Guide to Storytelling. Jossey Bass (2005)","DOI":"10.1002\/ltl.136"},{"key":"2_CR29","doi-asserted-by":"crossref","unstructured":"Santoro, F., Brezillon, P.: Group Storytelling Approach to Collect Contextualized Shared Knowledge. In: 16th International Workshop on Database and Expert Systems Applications (2005)","DOI":"10.1109\/DEXA.2005.102"},{"key":"2_CR30","doi-asserted-by":"crossref","first-page":"21","DOI":"10.1111\/j.1571-9979.1998.tb00146.x","volume":"14","author":"J. Winslade","year":"2004","unstructured":"Winslade, J., Monk, G., Cotter, A.: A Narrative Approach to the Practice of Mediation. Negotiation Journal\u00a014, 21\u201341 (2004)","journal-title":"Negotiation Journal"},{"key":"2_CR31","unstructured":"Rainey, D.: Online Dispute Resolution: Some Context and a Report on Recent Developments. The Mayhew-Hite Report\u00a04 (2005-2006)"},{"key":"2_CR32","unstructured":"Choi, D.: Online Dispute Resolution: Issues and Future Directions. In: Proceedings of the UNECE Forum on ODR 2003, Geneva, Switzerland (2003)"},{"key":"2_CR33","unstructured":"DR31\/86: Voluntary Arbitration (in Portuguese). Official Journal of the Portuguese Republic, 31\/86 (August 1986)"},{"key":"2_CR34","doi-asserted-by":"publisher","first-page":"915","DOI":"10.1016\/j.ijhcs.2006.04.010","volume":"64","author":"K. Lui","year":"2006","unstructured":"Lui, K., Chan, K.: Pair Programming Productivity: Novice-Novice Vs. Expert-Expert. International Journal of Human-Computer Studies\u00a064, 915\u2013925 (2006)","journal-title":"Expert-Expert. International Journal of Human-Computer Studies"},{"key":"2_CR35","doi-asserted-by":"publisher","first-page":"77","DOI":"10.1023\/A:1008615812104","volume":"8","author":"P. Gray","year":"1999","unstructured":"Gray, P., Mandiwalla, M.: New Directions for GDSS. Group Decision and Negotiation\u00a08, 77\u201383 (1999)","journal-title":"Group Decision and Negotiation"}],"container-title":["Lecture Notes in Computer Science","Groupware: Design, Implementation, and Use"],"original-title":[],"language":"en","link":[{"URL":"http:\/\/link.springer.com\/content\/pdf\/10.1007\/978-3-540-74812-0_2.pdf","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2021,4,27]],"date-time":"2021-04-27T10:39:42Z","timestamp":1619519982000},"score":1,"resource":{"primary":{"URL":"http:\/\/link.springer.com\/10.1007\/978-3-540-74812-0_2"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[null]]},"ISBN":["9783540748113","9783540748120"],"references-count":35,"URL":"https:\/\/doi.org\/10.1007\/978-3-540-74812-0_2","relation":{},"ISSN":["0302-9743","1611-3349"],"issn-type":[{"type":"print","value":"0302-9743"},{"type":"electronic","value":"1611-3349"}],"subject":[]}}