{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,10,10]],"date-time":"2025-10-10T02:01:36Z","timestamp":1760061696628},"publisher-location":"Berlin, Heidelberg","reference-count":13,"publisher":"Springer Berlin Heidelberg","isbn-type":[{"type":"print","value":"9783642136320"},{"type":"electronic","value":"9783642136337"}],"license":[{"start":{"date-parts":[[2010,1,1]],"date-time":"2010-01-01T00:00:00Z","timestamp":1262304000000},"content-version":"tdm","delay-in-days":0,"URL":"http:\/\/www.springer.com\/tdm"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2010]]},"DOI":"10.1007\/978-3-642-13633-7_19","type":"book-chapter","created":{"date-parts":[[2010,6,17]],"date-time":"2010-06-17T02:23:48Z","timestamp":1276741428000},"page":"193-198","source":"Crossref","is-referenced-by-count":5,"title":["Monitoring Social Media: Tools, Characteristics and Implications"],"prefix":"10.1007","author":[{"given":"Mikko O. J.","family":"Laine","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Christian","family":"Fr\u00fchwirth","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"297","reference":[{"key":"19_CR1","doi-asserted-by":"publisher","first-page":"215","DOI":"10.1016\/j.is.2009.08.003","volume":"35","author":"W. Kim","year":"2010","unstructured":"Kim, W., Jeong, O.-R., Lee, S.-W.: On social web sites. Information Systems\u00a035, 215\u2013236 (2010)","journal-title":"Information Systems"},{"issue":"4","key":"19_CR2","doi-asserted-by":"publisher","first-page":"338","DOI":"10.1177\/1524839908325335","volume":"9","author":"R. Thackeray","year":"2008","unstructured":"Thackeray, R., et al.: Enhancing promotional strategies within social marketing programs: Use of Web 2.0 social media. Health Promotion Practice\u00a09(4), 338\u2013343 (2008)","journal-title":"Health Promotion Practice"},{"unstructured":"Social media, \n                      \n                        http:\/\/en.wikipedia.org\/wiki\/Social_media","key":"19_CR3"},{"key":"19_CR4","volume-title":"Marketing management","author":"P. Kotler","year":"2008","unstructured":"Kotler, P., Keller, K.L.: Marketing management, 13th edn. Prentice Hall, Englewood Cliffs (2008)","edition":"13"},{"unstructured":"What is Social Media? \n                      \n                        http:\/\/webtrends.about.com\/od\/web20\/a\/social-media.htm","key":"19_CR5"},{"key":"19_CR6","doi-asserted-by":"publisher","first-page":"179","DOI":"10.1016\/j.tourman.2009.02.016","volume":"31","author":"Z. Xiang","year":"2010","unstructured":"Xiang, Z., Gretzel, U.: Role of social media in online travel information search. Tourism Management\u00a031, 179\u2013188 (2010)","journal-title":"Tourism Management"},{"unstructured":"Social network, \n                      \n                        http:\/\/en.wikipedia.org\/wiki\/Social_network","key":"19_CR7"},{"unstructured":"What is Social Networking? \n                      \n                        http:\/\/webtrends.about.com\/od\/socialnetworking\/","key":"19_CR8"},{"unstructured":"Laine, M.O.J.: Bibliometric analysis and systematic review of management literature on virtual communities. In: Proceedings of the 9th European Academy of Management Conference (EURAM), Liverpool, UK, May 11-14 (2009)","key":"19_CR9"},{"issue":"3","key":"19_CR10","doi-asserted-by":"publisher","first-page":"305","DOI":"10.1002\/smj.735","volume":"30","author":"K.D. Miller","year":"2009","unstructured":"Miller, K.D., Fabian, F., Lin, S.-J.: Strategies for online communities. Strategic Management Journal\u00a030(3), 305\u2013322 (2009)","journal-title":"Strategic Management Journal"},{"unstructured":"What is Web 2.0, \n                      \n                        http:\/\/oreilly.com\/web2\/archive\/what-is-web-20.html","key":"19_CR11"},{"unstructured":"Hansen, D.L., et al.: Do you know the way to SNA? A process model for analyzing and visualizing social media data (forthcoming)","key":"19_CR12"},{"unstructured":"Media, \n                      \n                        http:\/\/dictionary.reference.com\/browse\/media","key":"19_CR13"}],"container-title":["Lecture Notes in Business Information Processing","Software Business"],"original-title":[],"language":"en","link":[{"URL":"http:\/\/link.springer.com\/content\/pdf\/10.1007\/978-3-642-13633-7_19","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2019,5,20]],"date-time":"2019-05-20T18:50:48Z","timestamp":1558378248000},"score":1,"resource":{"primary":{"URL":"http:\/\/link.springer.com\/10.1007\/978-3-642-13633-7_19"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2010]]},"ISBN":["9783642136320","9783642136337"],"references-count":13,"URL":"https:\/\/doi.org\/10.1007\/978-3-642-13633-7_19","relation":{},"ISSN":["1865-1348","1865-1356"],"issn-type":[{"type":"print","value":"1865-1348"},{"type":"electronic","value":"1865-1356"}],"subject":[],"published":{"date-parts":[[2010]]}}}