{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,2,24]],"date-time":"2025-02-24T05:10:19Z","timestamp":1740373819556,"version":"3.37.3"},"publisher-location":"Berlin, Heidelberg","reference-count":17,"publisher":"Springer Berlin Heidelberg","isbn-type":[{"type":"print","value":"9783642143182"},{"type":"electronic","value":"9783642143199"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2010]]},"DOI":"10.1007\/978-3-642-14319-9_12","type":"book-chapter","created":{"date-parts":[[2010,7,21]],"date-time":"2010-07-21T10:55:21Z","timestamp":1279709721000},"page":"150-164","source":"Crossref","is-referenced-by-count":6,"title":["Systemic Service Design: Aligning Value and Implementation"],"prefix":"10.1007","author":[{"given":"Arash","family":"Golnam","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Gil","family":"Regev","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Julien","family":"Ramboz","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Philippe","family":"Laprade","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Alain","family":"Wegmann","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"297","reference":[{"key":"12_CR1","unstructured":"ITIL, Version 3. OGC, Office of Government Commerce. London TSO, The Stationery Office (2007)"},{"key":"12_CR2","unstructured":"Weinberg, G.M.: An introduction to general systems thinking (silver anniversary ed.). Dorset House Publishing Co., New York (2001)"},{"key":"12_CR3","unstructured":"ISO, I.T.U.: ISO\/IEC 10746-1, 2, 3, 4| ITU-T Recommendation X. 901, X. 902, X. 903, X. 904. Open Distributed Processing-Reference Model 98 (1995)"},{"key":"12_CR4","unstructured":"Wegmann, A., Regev, G., De la Cruz, J.D., L\u00ea, L.S., Rychkova, I.: Teaching Enterprise and Service-Oriented Architecture in Practice. In: Second Workshop on Trends in Enterprise Architecture Research (TEAR 2007), St. Gallen (2007)"},{"key":"12_CR5","unstructured":"Wegmann, A., Regev, G., Loison, B.: Business and IT Alignment with SEAM. In: Requirements Engineering for Business Need and IT Alignment Workshop (REBNITA05), Paris (2005)"},{"key":"12_CR6","doi-asserted-by":"crossref","unstructured":"Wegmann, A., Regev, G., Garret, G.-A., Marechal, F.: Specifying Services for ITIL Service Management. In: The International Workshop on Service-Oriented Computing Consequences for Engineering Requirements (SOCCER\u201908), Barcleona (2008)","DOI":"10.1109\/SOCCER.2008.7"},{"key":"12_CR7","doi-asserted-by":"crossref","unstructured":"Rychkova, I., Regev, G., Wegmann, A.: Declarative Specification and Alignment Verification of Services in ITIL. In: 1st International Workshop on Dynamic and Declarative Business Processes (DDBP 2008), Munich (2008)","DOI":"10.1109\/EDOCW.2008.28"},{"key":"12_CR8","volume-title":"Soft Systems Methodology in Action","author":"P. Checkland","year":"1999","unstructured":"Checkland, P., Scholes, J.: Soft Systems Methodology in Action. Wiley, Chichester (1999)"},{"key":"12_CR9","volume-title":"Internet business models and strategies: Text and cases","author":"A. Afuah","year":"2000","unstructured":"Afuah, A., Tucci, C.L.: Internet business models and strategies: Text and cases. McGraw-Hill Higher Education, New York (2000)"},{"key":"12_CR10","unstructured":"Spector, R.: Amazon.com: Get Big Fast. Collins Business (2002)"},{"key":"12_CR11","unstructured":"A Guide to the Project Management Body of Knowledge. Project Management Institute (2008)"},{"key":"12_CR12","unstructured":"Brandenburger, A., Nalebuff, B.: Co-Opetition: the Game Theory That\u2019s Changing the Game of Business. Currency (1996)"},{"key":"12_CR13","unstructured":"de Kinderen, S., Gordijn, J.: e3 service: A model-based approach for generating needs-driven e-service bundles in a networked enterprise. In: 16th European Conference on Information Systems, Galway (2008)"},{"key":"12_CR14","doi-asserted-by":"crossref","unstructured":"Yu, E.: Towards modelling and reasoning support for early-phase requirements engineering. In: The 3rd IEEE International Symposium on Requirements Engineering (RE\u201997), Citeseer (1997)","DOI":"10.1109\/ISRE.1997.566873"},{"key":"12_CR15","doi-asserted-by":"publisher","first-page":"26","DOI":"10.1109\/MS.2006.71","volume":"23","author":"J. Gordijn","year":"2006","unstructured":"Gordijn, J., Yu, E., Van Der Raadt, B.: E-service design using i* and e 3 value modeling. IEEE software\u00a023, 26\u201333 (2006)","journal-title":"IEEE software"},{"key":"12_CR16","doi-asserted-by":"publisher","first-page":"454","DOI":"10.1147\/sj.382.0454","volume":"38","author":"J.A. Zachman","year":"1999","unstructured":"Zachman, J.A.: A framework for information systems architecture. IBM systems journal\u00a038, 454\u2013470 (1999)","journal-title":"IBM systems journal"},{"key":"12_CR17","doi-asserted-by":"crossref","unstructured":"Le, L., Wegmann, A.: SeamCAD: Object-Oriented Modeling Tool for Hierarchical Systems in Enterprise Architecture. In: Hawaii International Conference on System Sciences, vol.\u00a039, p. 179 (2006)","DOI":"10.1109\/HICSS.2006.428"}],"container-title":["Lecture Notes in Business Information Processing","Exploring Services Science"],"original-title":[],"link":[{"URL":"http:\/\/link.springer.com\/content\/pdf\/10.1007\/978-3-642-14319-9_12","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,2,23]],"date-time":"2025-02-23T05:43:47Z","timestamp":1740289427000},"score":1,"resource":{"primary":{"URL":"http:\/\/link.springer.com\/10.1007\/978-3-642-14319-9_12"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2010]]},"ISBN":["9783642143182","9783642143199"],"references-count":17,"URL":"https:\/\/doi.org\/10.1007\/978-3-642-14319-9_12","relation":{},"ISSN":["1865-1348","1865-1356"],"issn-type":[{"type":"print","value":"1865-1348"},{"type":"electronic","value":"1865-1356"}],"subject":[],"published":{"date-parts":[[2010]]}}}