{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,3,16]],"date-time":"2026-03-16T17:45:33Z","timestamp":1773683133457,"version":"3.50.1"},"publisher-location":"Berlin, Heidelberg","reference-count":35,"publisher":"Springer Berlin Heidelberg","isbn-type":[{"value":"9783642216749","type":"print"},{"value":"9783642216756","type":"electronic"}],"license":[{"start":{"date-parts":[[2011,1,1]],"date-time":"2011-01-01T00:00:00Z","timestamp":1293840000000},"content-version":"tdm","delay-in-days":0,"URL":"http:\/\/www.springer.com\/tdm"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2011]]},"DOI":"10.1007\/978-3-642-21675-6_6","type":"book-chapter","created":{"date-parts":[[2011,6,18]],"date-time":"2011-06-18T03:33:18Z","timestamp":1308367998000},"page":"53-61","source":"Crossref","is-referenced-by-count":4,"title":["Towards Future Methods to Take into Account Cross-Cultural Differences in Design: An Example with the \u201cExpert Community Staff\u201d (ECS)"],"prefix":"10.1007","author":[{"given":"J\u00e9r\u00f4me","family":"Dinet","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Robin","family":"Vivian","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Eric","family":"Brangier","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"297","reference":[{"key":"6_CR1","first-page":"128","volume":"8","author":"S. Allard","year":"2009","unstructured":"Allard, S., Levine, K., Tenopir, C.: Design Engineers and Technical Professionals at Work: Observing Information Usage in the Workplace. Journal of the American Society for Information Science & Technology\u00a08, 128\u2013149 (2009)","journal-title":"Journal of the American Society for Information Science & Technology"},{"key":"6_CR2","first-page":"133","volume":"5","author":"N.J. Belkin","year":"1980","unstructured":"Belkin, N.J.: Anomalous states of knowledge as a basis for information retrieval. Canadian Journal of Information Science\u00a05, 133\u2013143 (1980)","journal-title":"Canadian Journal of Information Science"},{"key":"6_CR3","first-page":"1070","volume-title":"Encyclop\u00e9die de l\u2019informatique et des syst\u00e8mes d\u2019information","author":"E. Brangier","year":"2007","unstructured":"Brangier, E.: Besoin et interface. In: Akoka, J., Comyn-Wattiau, I. (eds.) Encyclop\u00e9die de l\u2019informatique et des syst\u00e8mes d\u2019information, pp. 1070\u20131084. Vuibert, Paris (2007)"},{"key":"6_CR4","unstructured":"Brangier, E., Bastien, J.-M.-C.: L\u2019analyse de l\u2019activit\u00e9 est elle suffisante et\/ou pertinente pour innover dans le domaine des nouvelles technologies? In: Vallery, G., Amalberti, R. (eds.) L\u2019analyse du travail en perspectives: influences et \u00e9volutions. Toulouse: Octar\u00e8s, Collection \u201cEntreprise, Travail, Emploi, pp. 143\u2013156 (2006)"},{"issue":"2","key":"6_CR5","doi-asserted-by":"publisher","first-page":"111","DOI":"10.3166\/dn.12.2.111-132","volume":"12","author":"E. Brangier","year":"2009","unstructured":"Brangier, E., Dinet, J., Bastien, J.M.C.: La m\u00e9thode des staffs d\u2019experts de communaut\u00e9s. Orientation th\u00e9orique, d\u00e9marche m\u00e9thodologique et application pratique. Document num\u00e9rique\u00a012(2), 111\u2013132 (2009)","journal-title":"Document num\u00e9rique"},{"key":"6_CR6","unstructured":"Brown, M.: A general model of information-seeking behavior. In: Griffiths, J.M. (ed.) Proceedings of the American Society for Information Science, 54th Annual Meeting, Washington, DC, Medford, NJ, October 27-3,1 pp. 9\u201314 (1991)"},{"issue":"3","key":"6_CR7","doi-asserted-by":"publisher","first-page":"142","DOI":"10.1002\/(SICI)1097-4571(199404)45:3<142::AID-ASI4>3.0.CO;2-6","volume":"45","author":"H. Bruce","year":"1994","unstructured":"Bruce, H.: A cognitive view of the situational dynamism of user-centered relevance estimation. Journal of the American Society for Information Science\u00a045(3), 142\u2013148 (1994)","journal-title":"Journal of the American Society for Information Science"},{"issue":"2","key":"6_CR8","doi-asserted-by":"publisher","first-page":"191","DOI":"10.1016\/0306-4573(95)80035-R","volume":"31","author":"K. Bystr\u00f6m","year":"1995","unstructured":"Bystr\u00f6m, K., J\u00e4rvelin, K.: Task complexity affects information seeking and use. Information Processing & Management\u00a031(2), 191\u2013213 (1995)","journal-title":"Information Processing & Management"},{"key":"6_CR9","unstructured":"Chatman, E.A.: Framing social life in theory and research. New Review of Information Behaviour Research, 3\u201317 (2000)"},{"key":"6_CR10","doi-asserted-by":"publisher","DOI":"10.1007\/978-94-015-9405-9","volume-title":"Web Work: Information Seeking and Knowledge Work on the World Wide Web","author":"C.W. Choo","year":"2000","unstructured":"Choo, C.W., Detlor, B., Turnbull, D.: Web Work: Information Seeking and Knowledge Work on the World Wide Web. Kluwer Academic Publishers, Dordrecht (2000)"},{"key":"6_CR11","unstructured":"Consalvi, M., Eilrich, L., Sillaume, G.: R\u00f4les et perspectives des biblioth\u00e8ques num\u00e9riques dans l\u2019\u00e9conomie de la connaissance: une \u00e9tude de cas. (online), publishing.nsf\/0\/ FDECF548D12BC30BC12575140048AB73\/$file\/15h30_CONSALVI_EILRICH_SILL.pdf( 2008), http:\/\/www.tudor.lu\/cms\/lisbonne2008\/ (accessed March 24, 2010)"},{"key":"6_CR12","unstructured":"Dervin, B.: An overview of sense-making research: concepts, methods and results to date. International Communications Association Annual Meeting, Dallas, Texas (1983)"},{"issue":"6","key":"6_CR13","doi-asserted-by":"publisher","first-page":"727","DOI":"10.1016\/S0306-4573(99)00023-0","volume":"35","author":"B. Dervin","year":"1999","unstructured":"Dervin, B.: On studying information seeking methodologically: The implications of connecting metatheory to method. Information processing & Management\u00a035(6), 727\u2013750 (1999)","journal-title":"Information processing & Management"},{"key":"6_CR14","volume-title":"Proceedings of IADIS, Cognition and Exploratory Learning in Digital Age (CELDA 2008)","author":"J. Dinet","year":"2008","unstructured":"Dinet, J.: Collaborative information search in primary grades: Impacts of domain knowledge. In: Proceedings of IADIS, Cognition and Exploratory Learning in Digital Age (CELDA 2008), Freiburg, Germany (October 13- 15 2008)"},{"key":"6_CR15","doi-asserted-by":"crossref","first-page":"35","DOI":"10.3917\/puf.cheva.2008.02.0035","volume-title":"Ergonomie cognitive des documents \u00e9lectroniques","author":"J. Dinet","year":"2008","unstructured":"Dinet, J., Tricot, A.: Recherche d\u2019information dans les documents \u00e9lectroniques. In: Chevalier, A., Tricot, A. (eds.) Ergonomie cognitive des documents \u00e9lectroniques, pp. 35\u201369. Presses Universitaires de France, Paris (2008)"},{"key":"6_CR16","doi-asserted-by":"publisher","first-page":"338","DOI":"10.1111\/j.1365-2729.2004.00093.x","volume":"20","author":"J. Dinet","year":"2004","unstructured":"Dinet, J., Favart, M., Passerault, J.-M.: To search information with an Online Public Access Catalogue (OPAC): The impacts of information search expertise on the use of Boolean operators. Journal of Computer Assisted Learning\u00a020, 338\u2013346 (2004)","journal-title":"Journal of Computer Assisted Learning"},{"issue":"1","key":"6_CR17","doi-asserted-by":"publisher","first-page":"24","DOI":"10.1002\/(SICI)1097-4571(1999)50:1<24::AID-ASI5>3.0.CO;2-W","volume":"50","author":"R. Fidel","year":"1999","unstructured":"Fidel, R., Davies, R., Douglass, M., Holder, J., Hopkins, C., Kushner, E., Miyagishima, B., Toney, C.: A visit to the information mall: Web searching behavior of high-school students. Journal of the American Society for Information Science\u00a050(1), 24\u201337 (1999)","journal-title":"Journal of the American Society for Information Science"},{"issue":"6","key":"6_CR18","doi-asserted-by":"publisher","first-page":"473","DOI":"10.1002\/asi.10233","volume":"54","author":"N. Ford","year":"2003","unstructured":"Ford, N., Miller, D., Moss, N.: Web search strategies and approaches to studying. Journal of the American Society for Information Science and Technology\u00a054(6), 473\u2013489 (2003)","journal-title":"Journal of the American Society for Information Science and Technology"},{"issue":"6","key":"6_CR19","doi-asserted-by":"publisher","first-page":"400","DOI":"10.1002\/(SICI)1097-4571(199507)46:6<400::AID-ASI2>3.0.CO;2-Y","volume":"46","author":"B. Hj\u00f8rland","year":"1995","unstructured":"Hj\u00f8rland, B., Albrechtsen, H.: Toward a New Horizon in Information Science: Domain-Analysis. Journal of the American Society for Information Science\u00a046(6), 400\u2013425 (1995)","journal-title":"Journal of the American Society for Information Science"},{"key":"6_CR20","doi-asserted-by":"crossref","first-page":"299","DOI":"10.3406\/bupsy.2004.15346","volume":"57","author":"J. Kitzinger","year":"2004","unstructured":"Kitzinger, J.: Le sable dans l\u2019huitre\u00a0: analyser des discussions de focus group. Bulletin de psychologie\u00a057, 299\u2013307 (2004)","journal-title":"Bulletin de psychologie"},{"issue":"6","key":"6_CR21","doi-asserted-by":"publisher","first-page":"723","DOI":"10.1016\/S0306-4573(99)00022-9","volume":"35","author":"C.C. Kuhlthau","year":"1999","unstructured":"Kuhlthau, C.C., Vakkari, P.: Information seeking in context (ISIC). Information processing & Management\u00a035(6), 723\u2013725 (1999)","journal-title":"Information processing & Management"},{"key":"6_CR22","first-page":"219","volume-title":"Proceedings of ICED 1995, 10th International Conference on Engineering Design","author":"A.M. Pejtersen","year":"1995","unstructured":"Pejtersen, A.M., Sonnenwald, D.H., Buur, J., Govindarej, T., Vicente, K.J.: Using cognitive engineering theory to support knowledge exploration in design. In: Hubka, V. (ed.) Proceedings of ICED 1995, 10th International Conference on Engineering Design, Prague, August 22-24, pp. 219\u2013229. Czechoslovakia, Zurich, Switzerland: Heurista (1995)"},{"issue":"8","key":"6_CR23","doi-asserted-by":"publisher","first-page":"759","DOI":"10.1002\/asi.10273","volume":"54","author":"M. Pennanen","year":"2003","unstructured":"Pennanen, M., Vakkari, P.: Students\u2019 conceptual structure, search process, and outcome while preparing a research proposal: A longitudinal case stud. Journal of the American Society for Information Science and Technology\u00a054(8), 759\u2013770 (2003)","journal-title":"Journal of the American Society for Information Science and Technology"},{"issue":"6","key":"6_CR24","doi-asserted-by":"publisher","first-page":"801","DOI":"10.1016\/S0306-4573(99)00027-8","volume":"35","author":"C. Pettigrew","year":"1999","unstructured":"Pettigrew, C.: Waiting for chiropody: Contextual results from an ethnographic study of the information behavior among attendees at community clinics. Information processing & Management\u00a035(6), 801\u2013817 (1999)","journal-title":"Information processing & Management"},{"issue":"1","key":"6_CR25","doi-asserted-by":"publisher","first-page":"47","DOI":"10.1086\/603154","volume":"70","author":"C. Pettigrew","year":"2000","unstructured":"Pettigrew, C.: Lay information-provision in community settings: How community health nurses disseminate human services information to the elderly. Library Quaterly\u00a070(1), 47\u201385 (2000)","journal-title":"Library Quaterly"},{"key":"6_CR26","doi-asserted-by":"publisher","first-page":"399","DOI":"10.1177\/030631284014003004","volume":"14","author":"T.J. Pinch","year":"1984","unstructured":"Pinch, T.J., Bijker, W.E.: The Social Construction of Facts and Artefacts: or How the Sociology of Science and the Sociology of Technology Might Benefit Each Other. Social Studies of Science\u00a014, 399\u2013441 (1984)","journal-title":"Social Studies of Science"},{"issue":"2","key":"6_CR27","doi-asserted-by":"publisher","first-page":"232","DOI":"10.1177\/0165551508098602","volume":"35","author":"T. Poikonen","year":"2009","unstructured":"Poikonen, T., Vakkari, P.: Lay persons\u2019 and professionals\u2019 nutrition-related vocabularies and their matching to a general and a specific thesaurus. Journal of Information Science\u00a035(2), 232\u2013243 (2009)","journal-title":"Journal of Information Science"},{"issue":"3","key":"6_CR28","first-page":"125","volume":"61","author":"J. Rowley","year":"2010","unstructured":"Rowley, J.: Digital consumers: reshaping the information professions. Journal of the American Society for Information Science and Technology\u00a061(3), 125\u2013148 (2010)","journal-title":"Journal of the American Society for Information Science and Technology"},{"key":"6_CR29","doi-asserted-by":"crossref","first-page":"263","DOI":"10.3406\/bupsy.2004.15342","volume":"57","author":"A. Salazar-Orvig","year":"2004","unstructured":"Salazar-Orvig, A., Grossen, M.: Repr\u00e9sentations sociales et analyse de discours produit dans des focus group: un point de vue dialogique. Bulletin de Psychologie\u00a057, 263\u2013272 (2004)","journal-title":"Bulletin de Psychologie"},{"issue":"6","key":"6_CR30","doi-asserted-by":"publisher","first-page":"751","DOI":"10.1016\/S0306-4573(99)00024-2","volume":"35","author":"S. Talja","year":"1999","unstructured":"Talja, S., Keso, H., Pietilainen, T.: The production of \u00ab\u00a0context\u00a0\u00bb in information seeking research: A metatheoretical view. Information Processing & Management\u00a035(6), 751\u2013763 (1999)","journal-title":"Information Processing & Management"},{"key":"6_CR31","doi-asserted-by":"publisher","first-page":"178","DOI":"10.5860\/crl_29_03_178","volume":"29","author":"R.S. Taylor","year":"1968","unstructured":"Taylor, R.S.: Question-negotiation and information seeking in libraries. College and Research Libraries\u00a029, 178\u2013194 (1968)","journal-title":"College and Research Libraries"},{"issue":"4","key":"6_CR32","first-page":"207","volume":"24","author":"H. Yerbury","year":"1998","unstructured":"Yerbury, H., Parker, J.: Novice searchers\u2019 use of familiar structures in searching bibliographic retrieval systems. Journal of Information Science\u00a024(4), 207\u2013214 (1998)","journal-title":"Journal of Information Science"},{"key":"6_CR33","doi-asserted-by":"publisher","first-page":"229","DOI":"10.1016\/S0306-4573(99)00059-X","volume":"36","author":"P. Wang","year":"2000","unstructured":"Wang, P., Hawk, W.B., Tenopir, C.: Users\u2019 interaction with World Wide Web resources: an exploratory study using a holistic approach. Information Processing and Management\u00a036, 229\u2013251 (2000)","journal-title":"Information Processing and Management"},{"key":"6_CR34","doi-asserted-by":"crossref","first-page":"253","DOI":"10.3406\/bupsy.2004.15341","volume":"57","author":"V. Wibeck","year":"2004","unstructured":"Wibeck, V., Adelsward, V., Linell, P.: Comprendre la complexit\u00e9: les focus groups comme espace de pens\u00e9e et d\u2019argumentation \u00e0 propos des aliments g\u00e9n\u00e9tiquement modifies. Bulletin de Psychologie\u00a057, 253\u2013261 (2004)","journal-title":"Bulletin de Psychologie"},{"issue":"1","key":"6_CR35","doi-asserted-by":"publisher","first-page":"23","DOI":"10.1016\/S0740-8188(98)90004-4","volume":"20","author":"K. Williamson","year":"1998","unstructured":"Williamson, K.: Discovered by chance: The role of incidental information acquisition in an ecological model of information use. Library & Information Science Research\u00a020(1), 23\u201340 (1998)","journal-title":"Library & Information Science Research"}],"container-title":["Lecture Notes in Computer Science","Design, User Experience, and Usability. Theory, Methods, Tools and Practice"],"original-title":[],"language":"en","link":[{"URL":"http:\/\/link.springer.com\/content\/pdf\/10.1007\/978-3-642-21675-6_6","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2024,4,7]],"date-time":"2024-04-07T18:54:57Z","timestamp":1712516097000},"score":1,"resource":{"primary":{"URL":"http:\/\/link.springer.com\/10.1007\/978-3-642-21675-6_6"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2011]]},"ISBN":["9783642216749","9783642216756"],"references-count":35,"URL":"https:\/\/doi.org\/10.1007\/978-3-642-21675-6_6","relation":{},"ISSN":["0302-9743","1611-3349"],"issn-type":[{"value":"0302-9743","type":"print"},{"value":"1611-3349","type":"electronic"}],"subject":[],"published":{"date-parts":[[2011]]}}}