{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,6,13]],"date-time":"2025-06-13T05:45:55Z","timestamp":1749793555559},"publisher-location":"Berlin, Heidelberg","reference-count":60,"publisher":"Springer Berlin Heidelberg","isbn-type":[{"type":"print","value":"9783642219337"},{"type":"electronic","value":"9783642219344"}],"license":[{"start":{"date-parts":[[2011,1,1]],"date-time":"2011-01-01T00:00:00Z","timestamp":1293840000000},"content-version":"unspecified","delay-in-days":0,"URL":"http:\/\/www.springer.com\/tdm"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2011]]},"DOI":"10.1007\/978-3-642-21934-4_22","type":"book-chapter","created":{"date-parts":[[2011,6,17]],"date-time":"2011-06-17T14:12:27Z","timestamp":1308319947000},"page":"257-269","source":"Crossref","is-referenced-by-count":16,"title":["Influence of Human Factors in Software Quality and Productivity"],"prefix":"10.1007","author":[{"given":"Luis","family":"Fern\u00e1ndez-Sanz","sequence":"first","affiliation":[]},{"given":"Sanjay","family":"Misra","sequence":"additional","affiliation":[]}],"member":"297","reference":[{"key":"22_CR1","volume-title":"Software Engineering Software Engineering: A Practitioner\u2019s Approach","author":"R.S. Pressman","year":"2004","unstructured":"Pressman, R.S.: Software Engineering Software Engineering: A Practitioner\u2019s Approach. McGraw-Hill, New York (2004)"},{"key":"22_CR2","volume-title":"Software metrics: a rigorous and practical approach","author":"N.E. Fenton","year":"1997","unstructured":"Fenton, N.E.: Software metrics: a rigorous and practical approach. Thomson, Boston (1997)"},{"key":"22_CR3","unstructured":"Standish Group: Chaos Chronicles v 3.0. Standish Group, West Yarmouth (2004)"},{"key":"22_CR4","volume-title":"Software metrics: A practitioner\u2019s guide to improved product development","author":"K.H. M\u00f6ller","year":"1993","unstructured":"M\u00f6ller, K.H., Paulish, D.J.: Software metrics: A practitioner\u2019s guide to improved product development. Chapman & Hall, Londres (1993)"},{"key":"22_CR5","volume-title":"Soft. Reliability and Metrics","author":"S.G. Stockman","year":"1991","unstructured":"Stockman, S.G., Norris, M.T.: Eng. Approaches to Soft. Quality Engineering. In: Fenton, N., Littlewood, B. (eds.) Soft. Reliability and Metrics, Elsevier Science, Londres (1991)"},{"key":"22_CR6","volume-title":"Total Quality Management for Software","author":"D.A. Chistenson","year":"1992","unstructured":"Chistenson, D.A.: Statistical methods applied to software. In: Schulmeyer, G.G., McManus, J.I. (eds.) Total Quality Management for Software. Van Nostrand, New York (1992)"},{"key":"22_CR7","unstructured":"ISO, ISO\/IEC 90003:2004, Software engineering - Guidelines for the application of ISO 9001:2000 to computer software, ISO, Geneve (2004)"},{"key":"22_CR8","unstructured":"ISO, ISO 9001:2008, Quality management systems - Requirements, ISO, Geneve (2008)"},{"key":"22_CR9","volume-title":"Rapid Development: Taming Wild Software Schedules","author":"S. McConnell","year":"1996","unstructured":"McConnell, S.: Rapid Development: Taming Wild Software Schedules. MS press, Redmond (1996)"},{"key":"22_CR10","volume-title":"Software engineering economics","author":"B.W. Boehm","year":"1981","unstructured":"Boehm, B.W.: Software engineering economics. Prentice-Hall, New Jersey (1981)"},{"key":"22_CR11","volume-title":"Assessment and control of software risks","author":"C. Jones","year":"1994","unstructured":"Jones, C.: Assessment and control of software risks. Yourdon Press, Saddle River (1994)"},{"key":"22_CR12","unstructured":"CMMI Product Team, CMMI for Development, Version 1.2,CMMI-DEV, V1.2, CMU\/SEI-2006-TR-008, ESC-TR-2006-008. Software Engineering Institute, Pittsburgh (2006)"},{"key":"22_CR13","unstructured":"ISO, ISO 15504-1:2004, Information technology - Process assessment \u2013 Part 1: Concepts and vocabulary, ISO, Geneve (2004)"},{"key":"22_CR14","volume-title":"Succeeding with Agile: Software Development Using Scrum","author":"M. Cohn","year":"2009","unstructured":"Cohn, M.: Succeeding with Agile: Software Development Using Scrum. Addison-Wesley, Reading (2009)"},{"key":"22_CR15","volume-title":"The Unified Software Development Process","author":"I. Jacobson","year":"1999","unstructured":"Jacobson, I., Booch, G., Rumbaugh, J.: The Unified Software Development Process. Addison-Wesley, Reading (1999)"},{"key":"22_CR16","doi-asserted-by":"crossref","unstructured":"Goldenson, D.R., Gibson, D.L.: Demonstrating the Impact and Benefits of CMMI: An Update and Preliminary Results, CMU\/SEI-2003-SR-009. Software Engineering Institute, Pittsburgh (2003)","DOI":"10.21236\/ADA418481"},{"key":"22_CR17","doi-asserted-by":"crossref","unstructured":"Herbsleb, J., et al.: Benefits of CMM-based software process improvement: initial results. CMU-SEI-94-TR-013. Software Engineering Institute, Pittsburgh (1994)","DOI":"10.21236\/ADA286444"},{"key":"22_CR18","unstructured":"IEEE: Std. 730, Standard for Software Quality Assurance Plans. IEEE, New York (1984)"},{"issue":"2","key":"22_CR19","doi-asserted-by":"publisher","first-page":"159","DOI":"10.1145\/356876.356879","volume":"14","author":"W.R. Adrion","year":"1982","unstructured":"Adrion, W.R., Branstad, M.A., Cherniavsky, J.C.: Verification, Validation, and testing of Computer Software. ACM Computing Surveys\u00a014(2), 159\u2013192 (1982)","journal-title":"ACM Computing Surveys"},{"key":"22_CR20","first-page":"2","volume":"66","author":"R. Solingen van","year":"2006","unstructured":"van Solingen, R., Rico, D.F.: Calculating Software Process Improvement\u2019s Return on Investment. Advances in Computers\u00a066, 2\u201343 (2006)","journal-title":"Advances in Computers"},{"key":"22_CR21","unstructured":"Rico, D.F.: ROI of Software Process Improvement: Metrics for Project Managers and Software Engineers. J. Ross Publishing (2004)"},{"key":"22_CR22","doi-asserted-by":"publisher","first-page":"60","DOI":"10.1109\/MC.1983.1654329","volume":"3","author":"W.O. Fleckenstein","year":"1983","unstructured":"Fleckenstein, W.O.: Challenges in software development. Computer\u00a0(3), 60\u201364 (1983)","journal-title":"Computer"},{"key":"22_CR23","doi-asserted-by":"crossref","DOI":"10.1201\/9780429259128","volume-title":"Poor\u2013quality cost","author":"H.J. Harrington","year":"1987","unstructured":"Harrington, H.J.: Poor\u2013quality cost. McGraw-Hill, New York (1987)"},{"key":"22_CR24","doi-asserted-by":"publisher","first-page":"474","DOI":"10.1109\/SEEP.1996.534036","volume-title":"Proceedings of the 1996 International Conference on Software Engineering: Education and Practice (SEEP 1996)","author":"S.A. Thomas","year":"1996","unstructured":"Thomas, S.A., Hurley, S.F.: Looking for the human factors in software quality management. In: Proceedings of the 1996 International Conference on Software Engineering: Education and Practice (SEEP 1996), pp. 474\u2013480. IEEE Computer Society, Washington, DC, USA (1996)"},{"key":"22_CR25","first-page":"131","volume":"34","author":"A. Cockburn","year":"2001","unstructured":"Cockburn, A., Highsmith, J.: Agile software development: A people factor. Software Management\u00a034, 131\u2013134 (2001)","journal-title":"Software Management"},{"key":"22_CR26","doi-asserted-by":"publisher","first-page":"1","DOI":"10.1145\/1874391.1874402","volume":"35","author":"A. Mishra","year":"2010","unstructured":"Mishra, A., Misra, S.: People management in software industry: the key to success. SIGSOFT Software Engineering Notes\u00a035, 1\u20134 (2010)","journal-title":"SIGSOFT Software Engineering Notes"},{"key":"22_CR27","volume-title":"Software project dynamics. An integrated approach","author":"T.K. Abdel-Hamid","year":"1991","unstructured":"Abdel-Hamid, T.K., Madnick, S.: Software project dynamics. An integrated approach. Prentice-Hall, New Jersey (1991)"},{"key":"22_CR28","doi-asserted-by":"publisher","DOI":"10.1145\/800027.808439","volume-title":"The mythical man-month","author":"F. Brooks","year":"1975","unstructured":"Brooks, F.: The mythical man-month. Addison-Wesley, Boston (1975)"},{"key":"22_CR29","first-page":"370","volume-title":"23rd International Computer Software and Applications Conference (COMPSAC 1999)","author":"P. Hsia","year":"1999","unstructured":"Hsia, P., Hsu, C.-T., Kung, D.C.: Brooks\u2019 Law Revisited: A System Dynamics Approach. In: 23rd International Computer Software and Applications Conference (COMPSAC 1999), pp. 370\u2013375. IEEE Computer Society, Washington, DC, USA (1999)"},{"key":"22_CR30","unstructured":"Schulmeyer, G.G.: The net negative producing programmer. American Programmer\u00a0(6) (1992)"},{"key":"22_CR31","doi-asserted-by":"publisher","first-page":"1","DOI":"10.1002\/hfm.20256","volume":"21","author":"I. Akman","year":"2011","unstructured":"Akman, I., Misra, S., Cafer, F.: The role of Leadership cognitive complexity in Software development projects: an empirical Assessment for simple thinking. Human Factors and Ergonomics in Manufacturing & Service Industries\u00a021, 1\u201310 (2011)","journal-title":"Human Factors and Ergonomics in Manufacturing & Service Industries"},{"key":"22_CR32","volume-title":"Estimating software costs","author":"C. Jones","year":"1998","unstructured":"Jones, C.: Estimating software costs. McGraw-Hill, Inc., Hightstown (1998)"},{"issue":"4","key":"22_CR33","doi-asserted-by":"publisher","first-page":"209","DOI":"10.1016\/0378-7206(84)90020-X","volume":"7","author":"L.H. Cheney","year":"1984","unstructured":"Cheney, L.H.: Effects of individual characteristics, organizational factors and task characteristics on computer programmer productivity and job satisfaction. Information Management\u00a07(4), 209\u2013214 (1984)","journal-title":"Information Management"},{"key":"22_CR34","volume-title":"Motivating and managing computer personnel","author":"J.D. Couger","year":"1980","unstructured":"Couger, J.D., Zawacki, R.A.: Motivating and managing computer personnel. Wileylnterscience, New York (1980)"},{"issue":"4","key":"22_CR35","doi-asserted-by":"publisher","first-page":"133","DOI":"10.1016\/0378-7206(80)90019-1","volume":"3","author":"C.K. Woodruff","year":"1980","unstructured":"Woodruff, C.K.: Data processing people - Are they really different? Information & Management\u00a03(4), 133\u2013139 (1980)","journal-title":"Information & Management"},{"issue":"9-10","key":"22_CR36","doi-asserted-by":"publisher","first-page":"860","DOI":"10.1016\/j.infsof.2007.09.004","volume":"50","author":"S. Beecham","year":"2008","unstructured":"Beecham, S., Baddoo, N., Hall, T., Robinson, H., Sharp, H.: Motivation in Software Engineering: A systematic literature review. Information and Software Technology\u00a050(9-10), 860\u2013878 (2008)","journal-title":"Information and Software Technology"},{"issue":"3","key":"22_CR37","doi-asserted-by":"publisher","first-page":"21","DOI":"10.1108\/02683949310027772","volume":"8","author":"J.W. Griesser","year":"1993","unstructured":"Griesser, J.W.: Motivation and information system professionals. Journal of Managerial Psychology\u00a08(3), 21\u201330 (1993)","journal-title":"Journal of Managerial Psychology"},{"issue":"6","key":"22_CR38","doi-asserted-by":"publisher","first-page":"38","DOI":"10.1109\/MSPEC.1984.6370088","volume":"21","author":"F. Guterl","year":"1984","unstructured":"Guterl, F.: Spectrum\/Harris poll - The job. IEEE Spectrum\u00a021(6), 38 (1984)","journal-title":"IEEE Spectrum"},{"issue":"12","key":"22_CR39","doi-asserted-by":"publisher","first-page":"21","DOI":"10.1109\/MC.1979.1658573","volume":"12","author":"V.R. Basili","year":"1979","unstructured":"Basili, V.R., Reiter Jr., R.W.: An Investigation of Human Factors in Software Development. Computer\u00a012(12), 21\u201338 (1979)","journal-title":"Computer"},{"key":"22_CR40","volume-title":"Psp(Sm): A Self-Improvement Process for Software Engineers","author":"W. Humphrey","year":"2005","unstructured":"Humphrey, W.: Psp(Sm): A Self-Improvement Process for Software Engineers, 1st edn. Addison-Wesley Professional, Reading (2005)","edition":"1"},{"issue":"1","key":"22_CR41","doi-asserted-by":"publisher","first-page":"18","DOI":"10.1007\/BF02912710","volume":"9","author":"X. Ren-zuo","year":"2004","unstructured":"Ren-zuo, X., Ruo-feng, M., Li-na, L., Zhong-wei, X.: Human Factors Analysis in Software Engineering. Wuhan University Journal of Natural Sciences\u00a09(1), 18\u201322 (2004)","journal-title":"Wuhan University Journal of Natural Sciences"},{"issue":"2","key":"22_CR42","first-page":"96","volume":"12","author":"J. Bach","year":"1995","unstructured":"Bach, J.: Enough About Process: What We Need Are Heroes. Computer\u00a012(2), 96\u201398 (1995)","journal-title":"Computer"},{"issue":"12","key":"22_CR43","doi-asserted-by":"publisher","first-page":"148","DOI":"10.1109\/2.809258","volume":"32","author":"J. Bach","year":"1999","unstructured":"Bach, J.: What Software Reality Is Really About. Computer\u00a032(12), 148\u2013149 (1999)","journal-title":"Computer"},{"issue":"3","key":"22_CR44","doi-asserted-by":"publisher","first-page":"1","DOI":"10.1145\/1127878.1127882","volume":"31","author":"J.M. Beaver","year":"2006","unstructured":"Beaver, J.M., Schiavone, G.A.: The effects of development team skill on software product quality. SIGSOFT Software Engineering Notes\u00a031(3), 1\u20135 (2006)","journal-title":"SIGSOFT Software Engineering Notes"},{"key":"22_CR45","first-page":"234","volume-title":"Proceedings of the 16th Conference on Software Engineering Education and Training (CSEET 2003)","author":"W. Zuser","year":"2003","unstructured":"Zuser, W., Grechenig, T.: Reflecting Skills and Personality Internally as Means for Team Performance Improvement. In: Proceedings of the 16th Conference on Software Engineering Education and Training (CSEET 2003), pp. 234\u2013241. IEEE Computer Society, Washington (2003)"},{"issue":"3","key":"22_CR46","doi-asserted-by":"publisher","first-page":"477","DOI":"10.1109\/TEM.2009.2033049","volume":"57","author":"L. Ting-Peng","year":"2010","unstructured":"Ting-Peng, L., Jiang, J., Klein, G.S., Liu, J.Y.-C.: Software Quality as Influenced by Informational Diversity, Task Conflict, and Learning in Project Teams. IEEE Transactions on Engineering Management\u00a057(3), 477\u2013487 (2010)","journal-title":"IEEE Transactions on Engineering Management"},{"issue":"4","key":"22_CR47","doi-asserted-by":"publisher","first-page":"435","DOI":"10.1287\/orsc.12.4.435.10635","volume":"12","author":"M. Hoegl","year":"2001","unstructured":"Hoegl, M., Gemuenden, H.G.: Teamwork Quality and the Success of Innovative Projects: A Theoretical Concept and Empirical Evidence. Organization Science\u00a012(4), 435\u2013444 (2001)","journal-title":"Organization Science"},{"key":"22_CR48","doi-asserted-by":"crossref","unstructured":"Wong, B., Bhatti, M.: The influence of team relationships on software quality. In: ICSE Workshop on Software Quality, WOSQ 2009, pp. 1\u20138 (2009)","DOI":"10.1109\/WOSQ.2009.5071550"},{"key":"22_CR49","first-page":"42","volume":"4","author":"L. Fern\u00e1ndez","year":"2003","unstructured":"Fern\u00e1ndez, L., Garc\u00eda, M.J.: Software engineering professionalism. Upgrade\u00a0(4), 42\u201346 (2003)","journal-title":"Upgrade"},{"key":"22_CR50","doi-asserted-by":"crossref","unstructured":"Murugesan, S.: Attitude towards testing: a key contributor to software quality. In: Proceedings of First International Conference on Software Testing, Reliability and Quality Assurance, pp. 111\u2013115 (1994)","DOI":"10.1109\/STRQA.1994.526394"},{"issue":"4","key":"22_CR51","doi-asserted-by":"publisher","first-page":"401","DOI":"10.1007\/s10664-008-9074-8","volume":"13","author":"S.T. Acu\u00f1a","year":"2008","unstructured":"Acu\u00f1a, S.T., G\u00f3mez, M., Juristo, N.: Towards understanding the relationship between team climate and software quality\u2013a quasi-experimental study. Empirical Software Engineering\u00a013(4), 401\u2013434 (2008)","journal-title":"Empirical Software Engineering"},{"issue":"2","key":"22_CR52","doi-asserted-by":"publisher","first-page":"1","DOI":"10.1145\/1050849.1050862","volume":"30","author":"N.S. Gill","year":"2005","unstructured":"Gill, N.S.: Factors affecting effective software quality management revisited. SIGSOFT Software Engineering Notes\u00a030(2), 1\u20134 (2005)","journal-title":"SIGSOFT Software Engineering Notes"},{"issue":"10","key":"22_CR53","doi-asserted-by":"publisher","first-page":"110","DOI":"10.1109\/MC.2009.329","volume":"42","author":"L. Fern\u00e1ndez","year":"2009","unstructured":"Fern\u00e1ndez, L.: Personal Skills for Computing Professionals. Computer\u00a042(10), 110\u2013112 (2009)","journal-title":"Computer"},{"key":"22_CR54","doi-asserted-by":"crossref","unstructured":"Curtis, B., Hefley, W.E., Miller, S.: People Capability Maturity Model, Software Engineering Institute, Carnegie Mellon University (1995)","DOI":"10.21236\/ADA300822"},{"key":"22_CR55","volume-title":"People Capability Maturity Model: Guidelines for Improving the Work Force","author":"B. Curtis","year":"2002","unstructured":"Curtis, B., Hefley, W.E., Miller, S.A.: People Capability Maturity Model: Guidelines for Improving the Work Force. Addison-Wesley Longman, Amsterdam (2002)"},{"key":"22_CR56","unstructured":"Curtis, B., Hefley, W.E., Miller, S.A.: Experiences Applying the People Capability Maturity Model. CROSSTALK The Journal of Defense Software Engineering, 9\u201313 (April 2003)"},{"key":"22_CR57","series-title":"Communications in Computer and Information Science","doi-asserted-by":"publisher","first-page":"1","DOI":"10.1007\/978-3-642-04133-4_1","volume-title":"Software Process Improvement","author":"L. Fern\u00e1ndez-Sanz","year":"2009","unstructured":"Fern\u00e1ndez-Sanz, L., Villalba, M.T., Hilera, J.R., Lacuesta, R.: Factors with negative influence on software testing practice in spain: A survey. In: O\u2019Connor, R.V., Baddoo, N., Cuadrago Gallego, J., Rejas Muslera, R., Smolander, K., Messnarz, R. (eds.) EuroSPI 2009. Communications in Computer and Information Science, vol.\u00a042, pp. 1\u201312. Springer, Heidelberg (2009)"},{"key":"22_CR58","unstructured":"Lara, P.J., Fern\u00e1ndez-Sanz, L.: Un experimento sobre h\u00e1bitos de pruebas artesanales de software: Resultados y Conclusiones, Actas de Talleres de Ingenier\u00eda del Software y Bases de Datos. In: PRIS 2007: Taller sobre Pruebas en Ingenier\u00eda del Software, pp. 23\u201330 (2007)"},{"key":"22_CR59","volume-title":"Software Quality Assurance: From Theory to Implementation","author":"D. Galin","year":"2004","unstructured":"Galin, D.: Software Quality Assurance: From Theory to Implementation. Addison-Wesley, Reading (2004)"},{"key":"22_CR60","unstructured":"Stewart, R., Priven, L.: How to Avoid Software Inspection Failure and Achieve Ongoing Benefits. CROSS TALK. The Journal of Defense Software Engineering 23-28 (January 2008)"}],"container-title":["Lecture Notes in Computer Science","Computational Science and Its Applications - ICCSA 2011"],"original-title":[],"link":[{"URL":"http:\/\/link.springer.com\/content\/pdf\/10.1007\/978-3-642-21934-4_22","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2021,11,25]],"date-time":"2021-11-25T06:29:03Z","timestamp":1637821743000},"score":1,"resource":{"primary":{"URL":"http:\/\/link.springer.com\/10.1007\/978-3-642-21934-4_22"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2011]]},"ISBN":["9783642219337","9783642219344"],"references-count":60,"URL":"https:\/\/doi.org\/10.1007\/978-3-642-21934-4_22","relation":{},"ISSN":["0302-9743","1611-3349"],"issn-type":[{"type":"print","value":"0302-9743"},{"type":"electronic","value":"1611-3349"}],"subject":[],"published":{"date-parts":[[2011]]}}}