{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,4,10]],"date-time":"2026-04-10T10:58:11Z","timestamp":1775818691449,"version":"3.50.1"},"publisher-location":"Berlin, Heidelberg","reference-count":18,"publisher":"Springer Berlin Heidelberg","isbn-type":[{"value":"9783642232909","type":"print"},{"value":"9783642232916","type":"electronic"}],"license":[{"start":{"date-parts":[[2011,1,1]],"date-time":"2011-01-01T00:00:00Z","timestamp":1293840000000},"content-version":"unspecified","delay-in-days":0,"URL":"http:\/\/www.springer.com\/tdm"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2011]]},"DOI":"10.1007\/978-3-642-23291-6_27","type":"book-chapter","created":{"date-parts":[[2012,2,4]],"date-time":"2012-02-04T14:53:11Z","timestamp":1328367191000},"page":"363-377","source":"Crossref","is-referenced-by-count":19,"title":["A Case-Based Reasoning Approach for Providing Machine Diagnosis from Service Reports"],"prefix":"10.1007","author":[{"given":"Kerstin","family":"Bach","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Klaus-Dieter","family":"Althoff","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"R\u00e9gis","family":"Newo","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Armin","family":"Stahl","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"297","reference":[{"key":"27_CR1","doi-asserted-by":"crossref","unstructured":"Aamodt, A., Plaza, E.: Case-based reasoning: Foundational issues, methodological variations, and system approaches. AI Communications 1(7) (March 1994)","DOI":"10.3233\/AIC-1994-7104"},{"key":"27_CR2","unstructured":"Bach, K., Hanft, A.: Domain modeling in tcbr systems: How to understand a new application domain. In: Wilson, D.C., Khemani, D. (eds.) ICCBR 2007 Workshop Proceedings, WS on Knowledge Discovery and Similarity, pp. 95\u2013103 (2007)"},{"key":"27_CR3","series-title":"Lecture Notes in Artificial Intelligence","doi-asserted-by":"crossref","first-page":"25","DOI":"10.1007\/3-540-45759-3_2","volume-title":"Experience Management: Foundations, Development Methodology, and Internet-Based Applications","author":"R. Bergmann","year":"2002","unstructured":"Bergmann, R.: Experience Management: Foundations, Development Methodology, and Internet-Based Applications. LNCS (LNAI), vol.\u00a02432, p. 25. Springer, Heidelberg (2002)"},{"issue":"6","key":"27_CR4","doi-asserted-by":"publisher","first-page":"665","DOI":"10.1016\/S0952-1976(99)00037-8","volume":"12","author":"M.H. G\u00f6ker","year":"1999","unstructured":"G\u00f6ker, M.H., Roth-Berghofer, T.: The development and utilization of the case-based help-desk support system homer. Engineering Applications of Artificial Intelligence\u00a012(6), 665\u2013680 (1999)","journal-title":"Engineering Applications of Artificial Intelligence"},{"key":"27_CR5","series-title":"Lecture Notes in Computer Science","doi-asserted-by":"publisher","first-page":"512","DOI":"10.1007\/BFb0020634","volume-title":"Advances in Case-Based Reasoning","author":"R. Heider","year":"1996","unstructured":"Heider, R.: Troubleshooting cfm 56-3 engines for the boeing 737 using cbr and data-mining. In: Smith, I., Faltings, B. (eds.) EWCBR 1996. LNCS, vol.\u00a01168, pp. 512\u2013518. Springer, Heidelberg (1996)"},{"key":"27_CR6","first-page":"256","volume-title":"7th National Conference on Artificial Intelligence","author":"P. Koton","year":"1988","unstructured":"Koton, P.: Reasoning about evidence in causal explanations. In: 7th National Conference on Artificial Intelligence, pp. 256\u2013263. AAAI Press, Menlo Park (1988)"},{"key":"27_CR7","series-title":"Lecture Notes in Artificial Intelligence","doi-asserted-by":"publisher","first-page":"298","DOI":"10.1007\/BFb0056342","volume-title":"Advances in Case-Based Reasoning","author":"M. Lenz","year":"1998","unstructured":"Lenz, M.: Defining knowledge layers for textual case-based reasoning. In: Smyth, B., Cunningham, P. (eds.) EWCBR 1998. LNCS (LNAI), vol.\u00a01488, pp. 298\u2013309. Springer, Heidelberg (1998)"},{"key":"27_CR8","first-page":"40","volume-title":"AAAI 1999 KM\/CBR Workshop","author":"M. Lenz","year":"1999","unstructured":"Lenz, M., Busch, K.H., H\u00fcbner, A., Wess, S.: The simatic knowledge manager. In: Aha, D., Becerra-Fernandez, I., Maurer, F., Mu\u00f1oz-Avila, H. (eds.) AAAI 1999 KM\/CBR Workshop, pp. 40\u201345. AAAI Press, Menlo Park (1999)"},{"key":"27_CR9","series-title":"Lecture Notes in Computer Science","doi-asserted-by":"publisher","first-page":"421","DOI":"10.1007\/978-3-642-14274-1_31","volume-title":"Case-Based Reasoning. Research and Development","author":"M. Minor","year":"2010","unstructured":"Minor, M., Bergmann, R., G\u00f6rg, S., Walter, K.: Towards case-based adaptation of workflows. In: Montani, S., Bichindaritz, I. (eds.) ICCBR 2010. LNCS, vol.\u00a06176, pp. 421\u2013435. Springer, Heidelberg (2010)"},{"key":"27_CR10","unstructured":"M\u00fcller, T., Lange, K., Breuer, A., Krieger, O., Form, T.: Automatic and expierence-based diagnostics using distributed data and neural networks. In: 12. Internationaler Kongress Elektronik im Kraftfahrzeug, pp. 593\u2013605. VDI Verlag (2008)"},{"key":"27_CR11","unstructured":"Nick, M.: Experience Maintenance through Closed-Loop Feedback. Ph.D. thesis, TU Kaiserslautern (October 2005)"},{"key":"27_CR12","unstructured":"Plaza, E., Baccigalupo, C.: Principle and praxis in the experience web: A case study in social music. In: Delany, S.J. (ed.) ICCBR 2009 Workshop Proc. Workshop Reasoning from Experiences on the Web, pp. 55\u201363 (July 2009)"},{"key":"27_CR13","series-title":"Lecture Notes in Computer Science","doi-asserted-by":"publisher","first-page":"556","DOI":"10.1007\/978-3-642-04617-9_70","volume-title":"KI 2009: Advances in Artificial Intelligence","author":"M. Reichle","year":"2009","unstructured":"Reichle, M., Bach, K., Althoff, K.D.: The SEASALT Architecture and its Realization within the docquery project. In: Mertsching, B., Hund, M., Aziz, Z. (eds.) KI 2009. LNCS, vol.\u00a05803, pp. 556\u2013563. Springer, Heidelberg (2009)"},{"key":"27_CR14","series-title":"Lecture Notes in Artificial Intelligence","doi-asserted-by":"publisher","first-page":"1","DOI":"10.1007\/3-540-69351-3_1","volume-title":"Case-Based Reasoning Technology","author":"M.M. Richter","year":"1998","unstructured":"Richter, M.M.: Introduction. In: Lenz, M., Bartsch-Sp\u00f6rl, B., Burkhard, H.D., Wess, S. (eds.) Case-Based Reasoning Technology. LNCS (LNAI), vol.\u00a01400, pp. 1\u201316. Springer, Heidelberg (1998)"},{"key":"27_CR15","unstructured":"Smyth, B., Champin, P.A., Briggs, P., Coyle, M.: The case-based experience web. In: Delany, S.J. (ed.) ICCBR 2009 Workshop Proc. Workshop Reasoning from Experiences on the Web, pp. 74\u201382 (July 2009)"},{"key":"27_CR16","series-title":"Lecture Notes in Artificial Intelligence","doi-asserted-by":"publisher","first-page":"615","DOI":"10.1007\/978-3-540-85502-6_42","volume-title":"Advances in Case-Based Reasoning","author":"A. Stahl","year":"2008","unstructured":"Stahl, A., Roth-Berghofer, T.R.: Rapid prototyping of CBR applications with the open source tool myCBR. In: Althoff, K.-D., Bergmann, R., Minor, M., Hanft, A. (eds.) ECCBR 2008. LNCS (LNAI), vol.\u00a05239, pp. 615\u2013629. Springer, Heidelberg (2008)"},{"key":"27_CR17","unstructured":"Tautz, C., Althoff, K.D.: A case study on engineering ontologies and related processes for sharing software engineering experience. In: Proc. of the 12th Internal Conference on Software and Knowledge Engineering, Chicago, USA (July 2000)"},{"key":"27_CR18","unstructured":"Tautz, C., Althoff, K.D., Nick, M.: A case-based reasoning approach for managing qualitative experience. In: Proc. 17th National Conference on Artificial Intelligence (AAAI 2000), Workshop on Intelligent Lessons Learned Systems, pp. 74\u201381 (2000)"}],"container-title":["Lecture Notes in Computer Science","Case-Based Reasoning Research and Development"],"original-title":[],"link":[{"URL":"http:\/\/link.springer.com\/content\/pdf\/10.1007\/978-3-642-23291-6_27","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2020,7,1]],"date-time":"2020-07-01T18:49:20Z","timestamp":1593629360000},"score":1,"resource":{"primary":{"URL":"http:\/\/link.springer.com\/10.1007\/978-3-642-23291-6_27"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2011]]},"ISBN":["9783642232909","9783642232916"],"references-count":18,"URL":"https:\/\/doi.org\/10.1007\/978-3-642-23291-6_27","relation":{},"ISSN":["0302-9743","1611-3349"],"issn-type":[{"value":"0302-9743","type":"print"},{"value":"1611-3349","type":"electronic"}],"subject":[],"published":{"date-parts":[[2011]]}}}