{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2024,9,7]],"date-time":"2024-09-07T04:57:23Z","timestamp":1725685043563},"publisher-location":"Berlin, Heidelberg","reference-count":34,"publisher":"Springer Berlin Heidelberg","isbn-type":[{"type":"print","value":"9783642299575"},{"type":"electronic","value":"9783642299582"}],"license":[{"start":{"date-parts":[[2012,1,1]],"date-time":"2012-01-01T00:00:00Z","timestamp":1325376000000},"content-version":"tdm","delay-in-days":0,"URL":"http:\/\/www.springer.com\/tdm"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2012]]},"DOI":"10.1007\/978-3-642-29958-2_22","type":"book-chapter","created":{"date-parts":[[2012,5,20]],"date-time":"2012-05-20T13:19:58Z","timestamp":1337519998000},"page":"333-348","source":"Crossref","is-referenced-by-count":1,"title":["Applying Conflict Management Process to Wiki Communities"],"prefix":"10.1007","author":[{"given":"Juliana","family":"de Melo Bezerra","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Celso Massaki","family":"Hirata","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"297","reference":[{"key":"22_CR1","unstructured":"\u201cAdministrators\u2019 Noticeboard\/Incidents\u201d procedure. Wikipedia, http:\/\/en.wikipedia.org\/wiki\/Wikipedia:ANI"},{"key":"22_CR2","unstructured":"\u201cArticles for deletion\u201d procedure. Wikipedia, http:\/\/en.wikipedia.org\/wiki\/Articles_for_deletion"},{"key":"22_CR3","doi-asserted-by":"publisher","first-page":"123","DOI":"10.2307\/256633","volume":"39","author":"A.C. Amason","year":"1996","unstructured":"Amason, A.C.: Distinguishing the effect of functional and dysfunctional conflict on strategic decision making: resolving a paradox for top management teams. Academy of Management Journal\u00a039, 123\u2013148 (1996)","journal-title":"Academy of Management Journal"},{"key":"22_CR4","unstructured":"Bezerra, J.M., Hirata, C.M.: Self-Organization of Virtual Communities: Need and Members\u2019 participation. In: 7th International Conference on Web Information Systems - WEBIST (2011)"},{"key":"22_CR5","series-title":"LNCS","doi-asserted-by":"publisher","first-page":"57","DOI":"10.1007\/978-3-642-23801-7_5","volume-title":"Collaboration and Technology","author":"J.M. Bezerra","year":"2011","unstructured":"Bezerra, J.M., Hirata, C.M.: Motivation and Its Mechanisms in Virtual Communities. In: Vivacqua, A.S., Gutwin, C., Borges, M.R.S. (eds.) CRIWG 2011. LNCS, vol.\u00a06969, pp. 57\u201372. Springer, Heidelberg (2011)"},{"key":"22_CR6","unstructured":"Bezerra, J.M., Hirata, C.M.: Conflict Management Process for Virtual Communities. In: 13th International Conference on Enterprise Information Systems - ICEIS (2011)"},{"key":"22_CR7","unstructured":"Civility norm. Talk page. Wikipedia, http:\/\/en.wikipedia.org\/wiki\/Wikipedia_talk:Civility"},{"issue":"3","key":"22_CR8","doi-asserted-by":"publisher","first-page":"346","DOI":"10.1287\/orsc.12.3.346.10098","volume":"12","author":"C.D. Cramton","year":"2001","unstructured":"Cramton, C.D.: The mutual knowledge problem and its consequences for dispersed collaboration. Organization Science\u00a012(3), 346\u2013371 (2001)","journal-title":"Organization Science"},{"key":"22_CR9","unstructured":"Cunha, D.A.F.G., et al.: Organizational Wikipedia. In: IADIS International Conference WWW\/Internet (2010)"},{"key":"22_CR10","doi-asserted-by":"publisher","first-page":"741","DOI":"10.1037\/0021-9010.88.4.741","volume":"88","author":"C.K.W. Dreu De","year":"2003","unstructured":"De Dreu, C.K.W., Weingart, L.R.: Task versus relationship conflict, team performance and team satisfaction: a meta-analysis. Journal of Applied Psychology\u00a088, 741\u2013749 (2003)","journal-title":"Journal of Applied Psychology"},{"key":"22_CR11","unstructured":"Editor Assistance Request. Wikipedia, http:\/\/en.wikipedia.org\/wiki\/Wikipedia:Editor_assistance\/Requests"},{"key":"22_CR12","unstructured":"Foundation Coalition: Understanding Conflict and Conflict Management (2010), http:\/\/www.foundationcoalition.org"},{"key":"22_CR13","doi-asserted-by":"crossref","unstructured":"Fuchs, C.: The Self-Organization of Virtual Communities. Journal of New Communications Research\u00a01(1) (2006)","DOI":"10.1007\/s11213-005-9006-0"},{"key":"22_CR14","doi-asserted-by":"publisher","first-page":"256","DOI":"10.2307\/2393638","volume":"40","author":"K.A. Jehn","year":"1995","unstructured":"Jehn, K.A.: A multimethod examination of the benefits and detriments of intragroup conflict. Administrative Science Quartely\u00a040, 256\u2013282 (1995)","journal-title":"Administrative Science Quartely"},{"key":"22_CR15","doi-asserted-by":"publisher","first-page":"237","DOI":"10.2753\/MIS0742-1222230309","volume":"23","author":"A. Kankanhalli","year":"2006","unstructured":"Kankanhalli, A., Tan, B.C.Y., Bao, Y.: Conflict and performance in global virtual teams. Journal of Management Information Systems\u00a023, 237\u2013274 (2006)","journal-title":"Journal of Management Information Systems"},{"key":"22_CR16","doi-asserted-by":"crossref","unstructured":"Kittur, A., Kraut, R.E.: Beyond Wikipedia: coordination and conflict in online production groups. In: Computer Supported Cooperative Work (CSCW). ACM (2010)","DOI":"10.1145\/1718918.1718959"},{"key":"22_CR17","doi-asserted-by":"publisher","first-page":"209","DOI":"10.1002\/job.4030130303","volume":"13","author":"R. Lewicki","year":"1992","unstructured":"Lewicki, R., Weiss, S., Lewin, D.: Models of conflict, negotiation and third party interventions: A review and synthesis. Journal of Organizational Behavior\u00a013, 209\u2013252 (1992)","journal-title":"Journal of Organizational Behavior"},{"key":"22_CR18","doi-asserted-by":"crossref","unstructured":"Liu, Y., et al.: An Integrated Model of Group Diversity, Conflict and Outcomes: A Process-based Perspective. In: International Conference of Wireless Communications, Networking and Mobile Computing. IEEE (2008)","DOI":"10.1109\/WiCom.2008.1740"},{"key":"22_CR19","doi-asserted-by":"crossref","unstructured":"Mannix, E.A., Grifith, T., Neale, M.A.: The Phenomenology of Conflict in Distributed Work Teams. In: Hinds, P., Kiester, S. (eds.) Distributed Works. The MIT Press (2002)","DOI":"10.7551\/mitpress\/2464.003.0015"},{"key":"22_CR20","unstructured":"Marks, A.: Students\u2019 Acceptance of E-group Collaboration Learning. In: 13th International Conference on Enterprise Information Systems - ICEIS (2011)"},{"key":"22_CR21","unstructured":"Markus, U.: Characterizing the virtual community, 5th edn. SAP Design Guild (2002)"},{"key":"22_CR22","doi-asserted-by":"publisher","first-page":"219","DOI":"10.1108\/02683940510589019","volume":"20","author":"F.J. Medina","year":"2005","unstructured":"Medina, F.J., Munduate, L., Dorado, M.A., Mart\u00ednez, I., Guerra, J.M.: Types of intragroup conflict ad affective reactions. Journal of Managerial Psychology\u00a020, 219\u2013230 (2005)","journal-title":"Journal of Managerial Psychology"},{"key":"22_CR23","unstructured":"Paul, S., et al.: Understanding Conflict in Virtual Teams: An Experimental Investigation using Content Analysis. In: 38th Hawaii International Conference on System Sciences. IEEE (2005)"},{"key":"22_CR24","doi-asserted-by":"publisher","first-page":"615","DOI":"10.1287\/orsc.7.6.615","volume":"16","author":"L.H. Pelled","year":"1996","unstructured":"Pelled, L.H.: Demographic diversity, conflict, and work group outcomes: an intervening process theory. Organization Science\u00a016, 615\u2013631 (1996)","journal-title":"Organization Science"},{"issue":"1","key":"22_CR25","first-page":"3","volume":"10","author":"C.E. Porter","year":"2004","unstructured":"Porter, C.E.: A Typology of Virtual Communities: A Multi-Disciplinary Foundation for Future Research. Journal of Computer-Mediated Communication - JCMC\u00a010(1), article 3 (2004)","journal-title":"Journal of Computer-Mediated Communication - JCMC"},{"key":"22_CR26","volume-title":"Online Communities: Designing Usability, Supporting Sociability","author":"J. Preece","year":"2000","unstructured":"Preece, J.: Online Communities: Designing Usability, Supporting Sociability. Wiley, Chichester (2000)"},{"key":"22_CR27","unstructured":"PMBoK. Project Management Body of Knowledge. Project Management Institute (PMI). ANSI\/PMI 99-001-2004 (2004)"},{"key":"22_CR28","volume-title":"Managing Organizational Conflict","author":"S.P. Robbins","year":"1974","unstructured":"Robbins, S.P.: Managing Organizational Conflict. Prentice Hall, Englewood Cliffs (1974)"},{"key":"22_CR29","unstructured":"Tedjamulia, S.J.J., et al.: Motivating Content Contributions to Online Communities: Toward a More Comprehensive Theory. In: 38th Hawaii International Conference on System Sciences. IEEE Press (2005)"},{"key":"22_CR30","volume-title":"Thomas-Kilmann Conflict Mode Instrument","author":"K.W. Thomas","year":"1974","unstructured":"Thomas, K.W., Kilmann, R.H.: Thomas-Kilmann Conflict Mode Instrument. Xicom, Tuxeco (1974)"},{"key":"22_CR31","doi-asserted-by":"crossref","unstructured":"Vi\u00e9gas, F.B., Wattenberg, M., Dave, K.: Studying cooperation and conflict between authors with history flow visualizations. In: Conference on Human Factors in Computing Systems (CHI). ACM (2004)","DOI":"10.1145\/985692.985765"},{"key":"22_CR32","unstructured":"Wikipedia (English version), http:\/\/en.wikipedia.org"},{"key":"22_CR33","unstructured":"Wikipedia article traffic statistics, http:\/\/stats.grok.se\/"},{"key":"22_CR34","unstructured":"Xu, W., Frezza, S.: A Case Study: Integrating a Game Application-driven Approach and Social Collaborations into Software Engineering Education. In: 13th International Conference on Enterprise Information Systems - ICEIS (2011)"}],"container-title":["Lecture Notes in Business Information Processing","Enterprise Information Systems"],"original-title":[],"language":"en","link":[{"URL":"http:\/\/link.springer.com\/content\/pdf\/10.1007\/978-3-642-29958-2_22","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2024,4,24]],"date-time":"2024-04-24T17:45:00Z","timestamp":1713980700000},"score":1,"resource":{"primary":{"URL":"http:\/\/link.springer.com\/10.1007\/978-3-642-29958-2_22"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2012]]},"ISBN":["9783642299575","9783642299582"],"references-count":34,"URL":"https:\/\/doi.org\/10.1007\/978-3-642-29958-2_22","relation":{},"ISSN":["1865-1348","1865-1356"],"issn-type":[{"type":"print","value":"1865-1348"},{"type":"electronic","value":"1865-1356"}],"subject":[],"published":{"date-parts":[[2012]]}}}